
Dear Owner,
This bookle t conta ins the warra nties applicable
to your new Vo lksw agen. Plea se read these war
ran ties caref ull y
to determ in e yo ur war ranty
righ ts and obligation s.
Yo ur Limit ed New Ve hicle Warra nty inclu des
vi rtually bumper to bump er coverage for 4
yea rs or
50, 000 mil es, w hich ever o ccurs and Limit ed po wertrain coverage for 5 years or 60 ,000 mil es, which ev er occ urs fir st. Your ve
hicl e is also wa rrant ed against corrosion perfo
r a ti on for a period of
12 years irrespect ive of
mil eage .
In addition, yo ur vehicle is covered by emi ssio ns
warra nties mandated b y Federal law. If you ar e
resident of Ca lifornia, Mass achuse tts, Ve rm ont,
or Main e and ha ve pur chase d a California emi s
s ion s eq uipped vehicle, you may al so have right s
und er C ali fornia mandat ed emi ssio n s wa rran
ti es . P lease consult these wa rranLie s when ev er
repair your em ission con trol system is qu ired to de te rmine whethe r it i s covered by
w arranty . Your satisfa ction in under standing the
wa rrant ies that ap ply to yo ur Volk swage n is im
po rtan t to us. Any q ues tion s concern ing war
ra nty covera ge s hould be di rected to:
Vo lkswagen Custom er
CA RE Center 3499 W es t Hamlin Road
Roc hes ter Hill s, Ml 48309 Tel.: l (80 0) 822-89 87
If y ou hav e a co nce rn or yo u are no t satisfie d
wit h the serv ice that you receive f rom your
d ea le r, we s ugges t th at you di scu ss it w it h th e
Serv ice Manage r at your dea le rs hip. If it i s not
resolved through your dea le rs hip , you may ca ll
or w rit e to the V olkswage n Custom er CA RE
Cen te r.
Volk swagen of Ameri ca, In c., provide s a m edi a
t io n and arbitra tion service for th e res olu tion of
di sp ute s ari sin g un der t his Lim ited New Vehicle
Warranty. This serv ice is ca lle d
AUT O LINE
a nd is condu cted throu gh local o ffices of the
l3etcer Business Bur eau. If you w is h to u se t his
se rvice, call the follow ing toll -free number:
I (8 00) 955 -5 100
Co uncil of B etter Busin ess Bu rea us, In c. 420 0 Wilson Boul eva rd
Ar lin gto n, VA 22203 -1804
Not ice of Addres s C hange
N oti ce of Use d Ca r Pur ch ase
The "Nationa l
& Moto r Vehicle Safety Act
o f 1966 " req uire s manufacturer s 10 be in a posi
t ion veh icle owner s if a co rrection of a
product defe ct be comes necess ary. If yo u
c h ange your addres s or bu y a used Volkswagen ,
co mpl ete one of the postc ard s in 1 he m iddle of
t h is booklet. You need not use t his ca rd if you
purc hase d yo ur Volk swage n through an autho
rize d Vo lksw agen d eal er.

Table of contents
Limited New Vehicle Warranty . . 2
What is covered . . . . . . . . . . . . . . . . . . . . . . . . . 2
What is not covered . . . . . . . . . . . . . . . . . . . . . 4
Limit ed Warranty . . . . 7
What is c, ·ed . . . . . . . . . . . . . . . . . . . . . . . . . 7
What is n overed . . . • . . . . . . . . . . • . . . . . . 8
Limit ed 'arranty Against
Corros
Perforation .. .. . .. .. .. .. . 10
What is
.. . .. . . .. . . .. . . .. .. . .. . .. 10
What ii covered . . . . . . . . . . . . . . . . . . . . . 11
24 H . Roadside Ass istance 13
Th e vagen 24 Hour Roadside
Assist
program . . . . . . . . . . . . . . . . . . . . . 13
Fed ,
I Emissions Warranties ... 14
GenE ................................. 14
Fede missions Control System Defect
Warr ............................... 15 Fede missions Perfo
rmance Wa rra nty 16
Booklet 1.2 USA Warranty
California Emissions Warranties . 20
California law requ ires us to provide you
w ith the fo llow ing Emi ssions Wa rranty
Statement: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
CALI FORNIA EMISSION CONTROL
WARRANTY STATEMENT . . . . . . . . . . . . . . . . 20.
California Emissions Con trol System Defect
Wa rranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
For 3 years
I 50,000 miles . . . . . . . . . . . . . . . 22
Customer CARE .. .. .. .. .. .. .. .. . .. .. 28
Dealer assistance . . . . . . . . . . . . . . . . . . . . . . . . 28
When to notify the manufacture r . . . . . . . . . 28
Repairs not covered by warranty . . . . . . . . . 29
BBB AUTO LINE .. .. .. .. .. . .. .. .. .. . 30
BBB A UTO LIN E dispute resolution
services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
30
Service Publications .. . .. .. .. .. .. .. .
31
Volkswagen Technical Literature Ordering
Center . . .. . .. . . .. .. .. . . . . .. . . .. .. . .. .. .
31
Tire Manufacturers .. .. .. .. .. .. .. .. . 32
List of tire manu facturers fo r new
Volkswagen vehicles . . . . . . . . . . . . . .. . . .. . .
32
Tabl e of contents

@ Booklet 1.2 USA Warranty
Limited New Vehicle Warranty
What is covered
Warranty period
The New Ve hicle Warranty peri od is 4 yea rs or 50 ,000 mile s, whicheve r occ urs fir st.
Any impli ed wa rranty, includin g an y im pli ed
warran ty of merc h ant ab ilit y or wa rra nty of fit
ne ss for a part icu la r purp ose, is limit ed in dura -
Coverage
Thi s wa rranty cove rs any re p air 10 co rrect a
manuf acturer's defec t in mate ria l or wor kman
s hip exce pt whee l a lignmen t,
ba la n ce, a nd re pair or rep laceme nt of tir es. The repair or
r e p lacemen t of wear an d item s, suc h as
m anu al trans missio n clu tch frict ion material ,
b rake pad s wo rn below manufac tu re r sp ec ifica -
1ions, ligh1 bulb s (ex cludin g H aloge n head lights,
ins trum ent pane l bu lbs, and Xenon head lig ht s,
un less damaged by outsid e influ ence), sea t
cove rs. c arp eting and re p la ce men t of rubb er
w iper blad e ins erts, re pl ace d for wea r and tea r,
Where to go for warra nty service
T hi s war rant y will b e honored by any authorized
Vo lkswage n dea ler in t he Unit ed Sta tes . in
cl ud in g
ter rito ries, or Ca nad a.
I f yo ur Volk swage n is brou ght t o an autho rize d
Volkswag en deale r out sid e th e
Sta tes, in-
When the warranty period begins
Th e warranty period begins on elate th e ve
hicl e is delive red to eith er th e ori gin al pur ch ase r
o r th e or ig in al lessee; or i f th e ve hicle is firs t
pl ace d in serv ice as a "de monstrato r" or "co m
pany" car, on th e elate s uch ve hicle is fir st plac ed
in service.
2 Limit ed N ew Vehicl e Warranty
tion 1 0 th e pe riod of thi s wriuen warranty. So me
s tat es do not allow limitatio ns on how lo ng an
implied warrant y last s, so
limil ali on may
n ol appl y lo yo u.
are cove red up to one yea r or 12,00 0 miles,
w hich eve r occ urs firs t.
13aueries are c ove re d
100 % and l ab or fo r 4
yea rs o r 50 ,000 mi les, w hic h ever occ urs firs t, for
defec ts in ma te ri al o r work mans hip.
Mec hanica l adjus tm ent s 1101 associa ted
a
defe ct in ma te ria l and w ork m ansh ip, are no t
covered a fter th e first year or
12,000 m iles,
w hichever occurs fir st (i. e. hea dli ght
adjustment).
eluding t e rritorie s, or C anada, wa rran ty
w ill 1101 a pply. De fects in or workma n
s hip will be corrected under the terms of th e
wa rranty for new Vo lksw age n ve hicl es in effec t
in tha t
Thi s Li mit e d New Ve hicl e Wa rrant y is automa ti
ca lly tra nsfe rr ed with out cos t if the ow ners h ip of
th e ve hicl e changes with in the Warra nty

Free-of-charge repair
Repairs und er this warranty free of char ge.
Your authorized Volk swa gen d ea le r w ill re pa ir
Emergency repairs
If an em erge ncy r epair was perf ormed b y a non
Volkswag en se rv ice faci lity, keep a ll rece ipt s. r e
pair ord ers, and parts re mo ved from your Vo lk
swage n.
You will be re imburs ed if the re p air wo rk was
needed and correctly p erform ed and it was im
possibl e or unr easonab le und er th e circum-
Booklet 1.2 USA Warranty
the defective part or r ep lace it with a new o r re
manufactured genu ine Vo lkswag en part.
to t ow o r drive yo ur Vo lk swage n to the
n ea res t author ize d Vo lkswage n deale r.
A sta tem ent of the circ umstanc es that preven te d
yo u from getting to an auth ori zed Volksw agen
dealer, tog eth er with th e paid receipt s, repair or
d ers, and re pla ced
mu st be sub mitt ed to
yo ur au tho rize d Vo lkswagen dea le r in order lO
be consid ered for
BBB AUTO LINE dispute resolution services
If yo u are no t sa tisfied with t he warranty s erv ice
y ou r eceive, yo u may wish fo llow th e ste ps set
fort h
page 30.
Vo lkswage n of Amer ic a, Inc., pro vides a media
tion and arbitr ati on service for the reso lution of
warra nty and other produc t related disp ut es .
T hi s serv ice is called 1313BAUTO LINE and is c on
du cte d thr ough l ocal offices of the Bette r Busi
ness Bur eau. If you wis h
use th is serv ice, you
ma y call th e fo llow in g toll-fr ee numb er:
I (8 00 ) 955 -5!00
We enco urage you u se 131313AUTO LINE befo re
yo u decide to see k remedi es in a court of law.
In some s tates yo u may be requir ed
use 13813
AU TO LI NE befor e yo u ca n asse rt yo ur right s in
a co urt of law .
T he 813BAUTO LINE serv ice is fr ee of charge and
perm its yo u
presen t you r case w ithout an at
torney. Additio nal informatio n on 131313 AUTO
LI NE ca n be
pa ge 30.
Limit ed New Vehicle Warranty 3

Booklet 1.2 USA Warran ty
What is not covered
Tires
Tires are not covered by this warranty, but are
separate ly wa rrant ed by the tire manufacturer .
To ass ist you in obtaining related Wa rranty in
fo rm ation, a list of tire manufacturers and ad- dresses
is provided th e e nd of thi s booklet.
Ve rify wit h the tire manufacturer what is covered
under their war ra nt y
Maintenance services and mechanical adjustments
This warra nty does not cover the cost of part s
and labor involve d in any sched uled maint e
nance service .
T his warranty does not cove r th e re placem ent of
fi lters, o il, lubrica nts, fluid s, or air co nditioner
refr ige ra nt char ge, unless their re pla cement i s a
n ecessa ry part of warra nty serv ice o n a covere d
compo nent. Me
chan ica l ad justm encs not associate d with a
d efec t in mate rial or wo rkm ansh ip are not cov
e red afte r the firs t yea r o r 12, 000 miles, which
ever occ urs fir st (i. e. hea dlight adj ust m ent ). T his
wa rranty does not cove r wheel ali gnm ent or tire
balan cin g
Damage or malfunction due to misuse, negligence, alteration,
accident or fire
T hi s warranty does not cover:
• damage or malfunction s which are the res ult
of improp er repair of the ve hicle, installation of
any non Genu ine Vo lkswagen parts that will
a lter t he ve hicl e pe rfo rm ance s pecifi catio ns
from th ose set by the veh icle manufacturer,
mod ification s to the vehicle (i ncluding th e e n
gine manageme nt sys te m ), accesso ries suc h as
a larm sys te m s, remo te sta rters, roof racks or
co mmun ications e quip ment , defects or fa ilur es
res ultin g from the use of new parts not so ld or
a pproved b y Vo lkswage n, or use d p art s, or the
resultant damage to assoc iated parts or systems;
or
• dama ge or ma lfunctio ns which were ca used
by the alteration of the ve hicle, in particu lar any
m ajor or stru ctura l a lt era tions su ch as t he con
versio n of the ve hicle to a convertib le o r th e
modification of the roof to accommodate a glass
r oof st ructure or ot her similar stru ctural alter
ation s; or
4 Limited New Vehicle Warranty
• damag e or malf un ction s cause d b y in ten
tiona l o r unint enti onal mi sfuelin g, c ollision or
modifications of the vehicl e, includ in g, but n ot
li m it ed to t he in sta llat ion of en gin e mana ge
m en t co mpon ents not app rove d by Volkswagen:
or
• dama ge or malfun ctions re sulting from the
use of th e vehicle in co mp etitive even ts or
ca used
accide nt or fire; or
• damage or malfunctions res ulting from con
tinued operation of the vehicl e afte r a wa rning
li g ht , ga uge readin g or oth er warni ngs indi cate a
mechanica l or ope ra tional proble m ; o r
• damage or malfun ctions due to s usp ension
m odifi cation s, suc h as the in sta llati on of afte r
m ark et sp ri ng s, s hock absorbe rs, or lowe ring
k its .
This warrant y do es not cove r ve hicles severe ly
dama ged and
I or declared to be a to tal loss by
a n insurer or ve hicles sub stantiall y re -assem
bl ed fr om o r repair ed with p art s obtai ned from
another used vehicl e

Booklet 1.2 USA Warran ty
Damage caused by the environment
This w arranty do es not cove r dam ag e c aused b y
a irb orn e indu strial po llut ant s (e .g. a cid r ain ),
Glass
Thi s warranty does not cove r g lass breaka ge, un
l ess due to a defec t in m anuf actur er' s m ate ri al o r
wo rkm an ship
Odometer tampering
Th ese warranti es do not cove r repair s on a Volk
swage n on which th e odom ete r ha s bee n alt ere d
or o n whi ch th e actual mil eage cannot re adil y be
d ete rmined.
Other expenses
Th is warranty does not cover an y incid ent al or
con sequentia l damage, includ ing loss of valu e
of the v eh icl e, l ost profits or ea rning s, a nd out
of-pocket expenses for s ubst itute transporta
tion o r
bird droppin gs. s to nes, floodw ate r, w ind storms,
tr ee sap or oth er similar o ccur re n ces
If th e s peed o m ete r un it is re pla ced, a "S peed
o met er Repl acement R ec o rd " mu st b e fill ed out
b y an auth orize d Vo lksw age n d ea le r
Th is w arrant y gives y ou sp ecifi c leg al ri ght s a nd
y ou ma y also have o ther rig ht s, w hic h vary f rom
s tate t o state
IJ Some sta tes do not all ow th e excl usio n or lim ita tio n of in cide ntal or conseq uenti al d amage. so this limi
t a ti o n or excl usion m ay not a pply to you. T his warra nty g ives yo u sp eci fic lega l right s a nd yo u m ay also
h ave other rig ht s, w hich vary fro m sta te to sta te.
Limited N ew Vehicle War ranty 5

Booklet 1.2 USA Warranty
Other terms
This warranty is iss ued by Volkswagen or
A m eri ca, In c. (VWoA). T his warranty does not
apply to Vo lkswagen veh icles or parts a nd acces
so ries not i mpor te d or distributed by Volk
swage n.
T hi s warranty, the Limit ed Warran ty Aga inst
Co rros ion Perforation , tJ 1e Limi te d Powertrain
Warra nty and the Emissions Warrantie s are
on ly ex press wa rrant ies made in connec tion
wit h th e sale of thi s Vo lksw agen. Any impli ed
warranty, including any warranty o f merchant
ab ility or warra nty of fitnes s fo r a particu lar
6 Limited New Vehicle Warranty
purpose , is lim ited in durati on to th e stated pe
r iod of these w ritten warra nties.
Some state s do no t a llow limitati ons o n how
l ong an implied warranty lasts, so, the above
limit ati on ma y not app ly
to yo u.
Volkswage n of Am erica. Inc. rese rves the rig ht to
m ake impro vement s or ch ange the des ign of any
Volkswa gen m ode l at an ytim e with no obliga
tion
make sim ilar c han ges on vehicl es prev i
ou sly sol d.
Ne ither Volkswage n nor th e m anuf actur er as
s u m es, or aut horizes any person to assu me, any
ot her ob ligat ion or l iability on its beh alf.

Booklet 1.2 USA Warranty
Limited Powertrain Warranty
What is covered
Warranty p eriod
Th e coverage under this wa rra nt y lasts fo r 5
yea rs or 60,000 miles wh ichever occ urs fir st,
from the date th e ve hicl e was first placed in ser
vice .
Thi s warrant y does not apply to vehicl es use d
for commercia l purp oses s uch as tax i, lim ou
s in e and re nta l veh icles.
Coverag e
The Limit ed Powertra in Warra nty covers any re
p ai r t o correc t a manufacturer 's defec t in mate
rial or work mans hip for the followi ng Vo lk
swagen parts and comp onent s:
E ngine
Cy lind er b lock and a ll internal part s, cy linder
h ea d and all int ern al p arts, valve train, spu r be lt,
Whe re to go for warranty service
Th is warranty will b e hon ore d by any autho rized
Volkswagen dealer in th e Un ited Sta tes, in
cluding its te rri to ries, or Ca nada.
lfyour Volksw age n is brought to an au thori zed
Vo lk swage n dea ler outs ide th e Uni ted States. in -
When the warranty period begins
The warranty peri od beg in s o n the dat e the ve
hicl e is d eli ve re d to e ither th e original purcha ser
o r the origin al lessee ; or if th e ve hicle is first
p laced in service as a "demonstrator" or ·· co m
pan y car". on the date su ch ve hicle is firs t p laced
in ser vice. I
f a commercia l ve hicle is so ld t o a sub seq uent
r e tail own er, this warranty
does not appl y.
A ny impli ed wa rranty , includin g an y imp lied
wa rra nty of merc h antabilit y or warranty of fit
n ess for a particu lar purpo se, is limit ed in dura
t ion to the period of thi s wr itten warra nty. Some
s tat es do not allo w limit ations on how long an
implied warranty lasts , so this limitati on m ay
not ap ply to
flywhee l, oil pump, water pump, m ani folds, all
re la te d sea ls a nd gaske ts .
Transmission
Case and all interna l part s, torque conve rter, all
relat ed sea ls and gaskets.
Drivetrai n
and all inte rnal d ri ve s hafts
and consta nt velocity (CV) joints . '4
el uding its terr itories, or Ca nada, this wa rrant y will not apply. D efe cts in ma te ri al or wo rkman
s hi p wiU be correc te d only under the t erm s of
t h e warra nty for n ew Volkswage n ve hicle s in ef
fec t in th at
Th e Limit ed Pow en ra in Wa rrant y is au to m ati
ca lly tran sferred wi thout cos t if th e owners h ip of
th e ve hicle chan ges w ithin th e Warranty
Limited Powertrain Warranty 7