Daytim e dri ving light s 3.1: 46
D eac tivating th e sw itcha ble locking feature
2. 1: 63
Di ese l engi ne
Adding eng ine oil 3.2: 41
C ha nging engin e oil 3.2: 41
E ngin e oil 3.2: 4 1
E ngi ne oil sp ecifica tions 3.2: 37
Die sel ru el 3.2: 33
W int er operation 3.2: 33
Differential lock 3.2: 4
Di gital clock 3.1:
5
Display 3.1: 7, 12
Display s
O ne-co lor display 3.1 : 12
Distance between driver and steering wheel
2.1: 4
tra velled 3.1: 9
Door re le a se hand le 3. 1: 3
Do ors
Wa rnin g light 3.1: 26
Drain the ba tt ery 3 .1: 52
Driving economically 3.2 : 14
Dr iv in g o utside or the U. S.A . or Ca nada
Pr eca utio n s 3.2: 91
Driving sa re ty 2.1: 3
Drivi ng time 3.1: 9
Drivi ng w ith an aut oma tic tra nsmi ssion 3.1:
9 9
Driving with children 2.1: 51
Driv ing with respe ct
th e e nvironment 3.2:
14
Du st filter 3.1: 88
E
EDL3.2: 4
ED S
Warning ligh t 3. 1: 27
E lec tri c sea l adj ustm ent
See Sea t adjustm ent
El ec tr ica l accesso ries 3.1: 73
Book let 0.1 General Index ®
Elec trolyte level
C heck ing 3.2: 50
E lectro-mec hanical power steering syste m
Warn ing ligh t 3 .
l: 29
E le ctro nic Differen tia l Lo ck
Warning ligh t 3.1: 27
E lec troni c different ial lock 3.2: 4
E lec tronic immobilizer 3.1: 94
Warn ing light 3.1:
23
E lectro nic parking assistance 3.1: 106
E lectro nic Powe r C ontro l (EP C)
Warning light 3.1: 23
E lec tron ic S ta bili zation Program (E S P)
H ow it wo rks 3.2: 5
E lec tro nic S tabiliz ation Program 3.1 : 28, 9 1
Wa rnin g light 3.1: 28
E m erge ncy flashe r 3.1: 48
E m erge ncy wa rning ligh ts
Warn ing light 3.1: 24
E ng in e
Br ea k-in 3.2: 7
E ngine compartm ent
C leaning 3.2: 22
Pre cauti ons y ou shou ld take w hen work
ing inside the en gin e compa rtment 3.2 :
34
Wo rki ng in the en gine compartm ent 3.2:
34
Engi ne cool ant 3.2 : 43
A dditive s 3. 2: 43
C an
I add plain water to th e en gin e coo l
ant? 3.2 : 44
C oolant lo sses 3.2: 45
E n gi ne
Wa rnin g lig h t 3.1: 23
E n gine hood
Warning light 3.1: 26
Engine hood 3.2: 36
1 low do
! unlock the en gi ne ho od ? 3 .2: 36
E n gine
Wa rning lig ht 3. 1: 23
Engine management
Wa rnin g light 3.1: 23
Alphab etical index 5
Emission Control Maintenance
A clean enviro nm enl is of co ncern 10 a ll of
u s. Vo lkswage n has into you r ve hicl e
an effici ent emi ssio n co ntro l syslc m, using
ge nuine Volksw agen pan s, in confor man ce
wi 1h 1he Fe dera l C lean Air Ac t in th e Unit ed
S lat es and Canadian Emi ssion S1an dards,
respec1 ive ly. To h elp keep our air clean , yo u
ca n do yo ur part by prov idin g reg ular m ain
te nan ce fo r th e e missio n control syste m in
y o ur vehicle .
2 Maintenance, repa ir or replacement of
e mi ssio n co ntrol comp on ents may be per
formed by a ny
au to m otive service
a nd r epair establi shm ent or indi vidu al
wi thout affecting the Emission Control
Syste m Warranty , provid ed that su ch r e
p air s are perfo rmed to manufa ctur er's
Why Service?
• An unt uned en gin e wastes f uel.
• An emi ssio n co ntrol syste m not maint ain ed
p ro perl y ca n in crease polluti on.
• A minor ad justment now may prevc nl a re
p air late r.
• Follow the recomm ended maint enance
sc hed ule and make in-b etwee n ch ec ks. T hi s way
yo u h elp keep yo ur car d ependabl e and safe.
• The inte rvals s how n in th e ta bl e o n th e fol
l ow ing pa ges are ba sed on ve hicl es op era tin g
un der norma l co nditi ons. In th e case of severe
co ndition s, such as extre mely low tempera tures,
Booklet 1.1 Maintenance
speci lica tions, and that replacement part s
are at leas t equi vale nt to genuine Volk
swage n part s in emi ssio n p erfo rmance and
dur ability . Warranty repair s and r eplace
ment s, howeve r, mu st be perform ed b y an
a utho rized Vo lkswagen dealer.
If ot her th an gen uine Vo lkswage n re pla ce
m enl pan s are use d, the owner sh ould make
s u re t hat suc h pan s are warra nted by their
m an ufaclur er an d th at th ey are a t least
eq uiva le nt to gen uin e Vo lkswagen rep lace
m ent part s in emi ssio n p erform ance a nd
d u rab ility. To be certain that the em iss ion
co ntro l sys te m func tio n s as designed , re g
ul ar maint enan ce is nec essar y for a ll co m
po nents of th e ve hicle w hi ch influ ence ex
hau st e mi ssion s.
excess ive dust etc., it is necess ary for ce rtain op
e rat io ns
to b e carri ed ou t in between the give n
int erv al s. Thi s appli es to en gin e o il
c h an ges a nd t he clea nin g or re placin g of the air
cl eaner
ele m ent.
• If you have ques tio ns a bout how to maintain
yo ur vehicl e or abo ut yo ur Maintenan ce Ser
v ices , as k your a uthori zed Volkswagen d ealer.
A uthori zed VOLKSWAGEN dea lers are ready to
s erve you and are committed to quality service
and c ustom er care .
Warranty Voucher 5
Booklet 1.2 USA Warranty
BBB AUTO LINE
BBB AUTO LINE dispute resolution services
I f yo ur dealer or Customer CARE does not re solve you r prod uct concern to yo ur
sat isfact ion or if you do not wish to presen t yo ur
concern
to e ither of th em, you may advan
t age of th e me diatio n and a rb it ra tion serv ices of
the Better Business Bureau. This program i s
ca lled BBll AUTO LINE and is ava ilab le to you
free of charge, on
nat ionwide bas is as long as
yo ur vehicle has been dr iven less than 24,000
m iles and has not been in use fo r more t han 2
years. Not every cla im i s eligible; there are some
age and mileage limitat ions , so please c heck
with you r loca l B euer Bu sines s Bureau ("BBB ")
r ega rd in g yo ur clai m.
The BBB AUTO LINE program has
staff wi ll fac ilitate negot iations between th e
parties in an effort to bring you r claim to a mutu
ally acc eptab le re so lu tion . You do no t have to
partic ipate in med ia tion if you would rather pro
cee d imme diate ly to arb itra tion. Arbitration is
th e o ther part of llBB AUTO LINE. Arbitrat ion is
a process by w hic h an imp art ia l pe rson makes a
deci sion on your cla im. The arbitrators are not
connected w ith the automob ile ind ustry and
serve on a vol untary ba sis.
I f yo u do not agree with the m ed iate d reso lution
and/or have opted to arb itrate, an arb itration
hear ing w ill be scheduled. You may attend the
hea ring in pe rso n, be represe nted by a n at
torn ey, br ing witnesses, a nd give supporting ev
id ence . Instead of ap pear ing perso nall y, yo u
ma y request a wri tten or eve n a tel ephon e arb i
tratio n hea ring.
If yo u wis h to u se BBB AUTO LINE, please call
the fo llow ing to ll-free numbe r:
30 BBB AUTO LINE
Tel.: I ( 800) 95 5-5 100
you call th e local office of the "BBB", its
staff w ill need the following informatio n:
• Y our n am e, a ddress a nd tele ph one number
• Make, mod el and Vehicl e Id entifi cation
N umb er o f yo ur vehicl e (VIN)
• D elivery date a nd curr ent mil eage
• Natur e of c ompl aint or p roblem
The
will follow-up o n you r complai nt;
an d if it canno t be med iated, they w ill arra nge an
arbitratio n hearing.
A dec is io n will be made by the arb itra tor w it hin
3 days of the h earing (typica lly a decision is
m ade 40 days fro m th e date yo u fil ed yo ur cla im
with
Yo u th en have the op po rtu nity to acce pt or re ject
the deci sion. If you accept t he deci sio n, Volk
swagen of Am erica, I nc. wi ll b e bou nd by th e de
cisio n and f ulfi ll its o bli ga tion within th e time
s p eci fied by t he arb itrator.
If yo u reje ct the deci sion:
Yo u are free to pursue other legal remed ies
available under and federa l law.
2
T he ma nufacture r w ill no t have to comp ly
w ith any part of the deci sio n.
California re sid ents
A ddition al informati on re la tin g to y our ri ght s
t o arbitrat e warr anty claim s und er th e BBB
A UT O LINE Arbit ration Pr ogra m is p rovid ed in
th e O wner In form atio n ab out Co nsum er Pro
t ec tion La ws bookl et w hich i s pre sented t o you
b y yo ur dea le r w hen yo u take delivery o f your
n ew v ehicl e._,.
Booklet 2.1 Safety first
Proper occupant seating positions
Proper seating position for the driver
The proper driver seating position is important for safe, relaxed driving.
Fi g. 1 The correct distance between driver and
steering wheel
For yo ur own safety and Lo reduce the risk
of injur y in th e eve nt of a n accid ent, we
recommend that y ou adju st th e se al
the dri ver to the fo llowi ng po sition:
- A djust th e dri ver's se at so that you can
eas ily push the pedal s all th e way
10 th e
floor while k eeping you r kn ec(s) s light ly
- Adj ust the a ngl e of the sea t b ac k so that
it i s in an upri ght p osition so that your
back comes in full contact with it when
yo u dri ve.
- Adjust th e stee rin g w hee l so that there
i s a di sta nce of at le a st 10 in ch es (25 cm)
b etween the s tee rin g w hee l and your
breast bone
1. I f n ot possib le, see
yo ur authori zed Volkswagen dealership
about adapti ve equipm ent.
- Adju st th e steerin g w hee l so that the
s tee ring whee l a nd airbag cove r point s at
y our ch es t and not at your fa ce.
- Grasp the top of the ste erin g wheel with
yo ur clbow(s) sli ghtl y be nt.
4 Safe driving
Fig. 2 Correct head restraint position for driver
- Adjust t he hea d r estra int so that the
upper edge is as eve n with the to p of your
h ea d as possibl e but n o lower than eye
l eve l and so that it i s as close
to th e ba ck of
yo ur head as possible
2.
- Faste n and wear safe ty belt s co rrectl y
13 .
- Always keep both feet in the footwe ll so
that you are in control of th e ve hicle at all
tim es.
For detail ed in format io n on h ow 10 adj ust drive r 3.1, c hap te r "Sea ts an d
s torage ."
WARNING
Drivers who arc unb elted , o ut of position or
too clo se to the airbag can be seriously injured
b y an airbag as
it unfold s. To help reduc e th e
ri sk of serious p ers onal injury:
• Always adju st
driv er's scat and the
s te ering whe el so that there are al least 10
inches (25 cm) between your brea stbone and
the steer ing wheel.
Booklet 2.1 Safety fir st
WARN ING (continu ed)
fro m fl ying fonvar cl as dan gerous miss iles into
th e passe nge r co mp artmen t.
Reporting safety defects
If you believe tha t vehicl e has a de
f ec t, w hic h co uld ca use a cra sh, in jury, or
d eath , you sh ould info rm th e NHTSA im
m edia te ly . Yo u sh oul d als o no tif y Volk
sw agen of Am erica , Inc. If N HT SA recei ves
s imi lar com plaint s, it m ay open an inves ti
gat ion , and i f it find s th at a saf ety defec t
exists in a grou p of ve hicl es, it m ay ord er a
reca ll an d re m ed y c am paig n. How ever,
N HTSA can not becom e in vo lve d in ind i
v idu al proble ms between you, you r d ea ler ,
or Vo lkswag en of A me rica, In c.
Addr ess of N HT SA
T e l.: l -888-DAS H-2- DOT
Fro m 8:00 AM to 10 :00 Mo nday through
Friday
O r ha ve a look a t:
http :// www-o cli.nht sa.cl ot.gov /ivu q/
and print out th e
form and it to (202)
366-7882
12 Safe driving
WARN ING (con tinued)
• Never att ac h a c hild seat teth er strap to a
O r m ail it to:
U.S. Depa rtm ent of Transporta tion ,
N ati onal H ig hway
Safe ty A dmini stra tio n. of Defects Invest ig ation .
NSA- l0.01, 400 7 th Str eet, SW
Wa sh ington, D.C. 20590
A ppli cabl e to Canada onl y
If yo u beli eve that yo ur veh icle has
d efec t
w hich cou ld ca use a crash, injur y or dea th , you
s h ould inform Transport Canada imm ediately.
Yo u sh oul d also notif y Volksw age n Canada, In c.
A ddress of Tran sp ort Cana da
To conta ct Transpo rt Cana da, yo u ma y either
ca ll Transport Ca nada at:
Tel.: Phone: (800 ) 333-05[0 (o nly fro m Can ada)
Tel.: Pho ne: (613) 998-86 16 (O ttawa reg io n )
O r wr ite to:
Transport Canada R oad Safe ty
2780
R oad
Ottawa. ON
Booklet 2.1 Safety first
i s poss ible an airba g not d epl oy a
se ating p osition where th e s afely belt is being
u se d
will inflat e at the pos ition where b elt is noc be ing use d. It i s thal
nothin g im erfer e belt bu ck les so
th al th e se nsors can se nd corr ect in forma ab oul safe ty be lt use th e e lec troni c co n
t ro l
WARN ING
Chan gin g th e ve hicle's suspension including
use of unapproved tire-rim combinations can
c hange Advan ced Airbag performanc e and in
creas e th e risk of serious persona l inju ry in a
c ra sh.
• Never install sus pens ion co mpon ents that
do not have the same performance characte r
i st ics as the components originally installed
on yo ur vehicle.
• Never u se tire -rim combination s that h ave
not been approved by VOLKSWAGEN.
Side airbags
Applies to vehicles: with side airbags
Description of side airbags
WARNING
Leaving the optiona l safety belt extender at
t ached to the safety belt latch on the front pas
senger seat when the safety belt is not bein g
u sed w ill prevent the Advanced Airbag System
fr om funct ion ing proper ly and can increa se
th e r isk of se rious perso nal injur y in a co lli
sio n.
• Alway s remove the sa fety belt exte nder
when it is 1101 n ee ded a11d stu w i I safe ly it is not bein g used with the safet y belt.
• Nev er use th e safe ty belt extender to sec ure
a chi ld restraint at any seating positi on.
WARN ING
Item s stored between the safe ty be lt buckle
and the center co nso le can ca use th e sensor s
in the buckle to send the wro ng information to
elec troni c control module and preven t the
Advanced A irbag system from working prop
er ly.
• Always make s ure that nothing can inter
fere with th e safety belt buckl es a nd that they
a re not obstructed.
Th e sid e airba g system ca n provide supplem ental prot ection to prop erl y re
s train ed fron t seat o ccupan ts.
Fi g. 26 Side airbag in driver seot
44 Airbag system
The sid e airba gs are in paddin g in fro nt seats 26 . Yo ur vehicl e m ay a lso be
eq uipped with optional sid e airb ags for th e re ar
p os itions. Th e gen eral l ocatio n is
id entifi ed b y th e wo rd in th e uppe r re
g io n of the b ackres ts
The side airb ag sys tem basica lly co nsis ts of:
• The elec troni c control m odul e and ext ernal
s id e imp act se nso rs
• The two sid e airba gs loc ated in the sid es o f
ch e fro nt b ackre sts
• Th e airba g warning
in cluste r
WARNING (continu ed)
with an Advanced Airbag System . A chi ld will be seriously injur ed and can be killed when
the infl atinga irb aghil s the child seal or infant
ca rri er w ith grea t force and smashes the c hild
sca t and child against the backres t, cen te r
arm res t, door or roo f.
• Alwa ys install rea r-facing child seats o r
fant carriers on the rear scat.
• Never install a rear-facing child r estraint in
the forward-facing direction . These restra ints
a rc des ig n ed for th e speci al needs of infants
and very small children and cannot prote ct
th em prope rly if the seat is fo rwa rd-faci ng.
Convertible child seats
Booklet 2.1 Safety first
WARNING (continued)
• If you must in sta ll a rear ward facing child
sca t on the front passenger sca t because
cept ional circ umstances a nd th e PASSENGER
AIR BAG OFF light does not come on and stay
on, immediately install the r ear -fa cin g child
sea t in a rear seating position and have the
a irba g sys tem inspected by your Volkswage n
d ea ler.
• Alwa ys re ad and heed all WARN INGS
w hen ever usin g a child r estrain ed in a vehicle
i s bein g used
13, "Safety belts", 27, "A irbag sys tem" and 51,
"C hild
Prop erl y convertible child seats can help protect toddlers and ch ildre n over
age one who weigh. between 20 and 40 lbs. (9 and 18 kg)
a crash..
Fig . 32 Smal ler child in a properly i nstalled for ·
wa rd -fac ing LATCH child restra int system on the rear
seot
- When using the vehicle safety belt to
s ta ll a c hild sea t, y o u must fir st ac tiva te the
s w itch able locki ng fea tur e on the sa fety
belt to prevent the child sea t from movin g
60 .
Pu sh the ch ild seat clown with your full
weig ht to get the sa fe ty belt rea lly tight so
tha t th e sea t cannot move forwa rd or sid e
ways more t han one inch (2.5 cm ) ..
Fa ste n th e safe ty belt that is part of the
c hild r estraint system securely and pu ll it
t ight so that yo u ca n onl y s lip one finger
unde rnea th th e sh o ulder belt portion at
the c hild's ch es t.
If a strap or teth er i s bein g used to tie
the c hild seat to the
passe nger scat,
make sur e th at i t is not so tight tha t it
ca uses the weig ht-sens ing mat to meas ure
more w eig ht tha n is ac tually on the seat.
A to ddl er o r child is usu ally 10 0 large for an restraint , if it i s mor e than on e year old and
we igh s mor e th an 22 lbs. (JO kg).
Todd lers and child re n b etween o ne and abo ut
fou r ye ars old and w eigh betwe en 22 lbs. (10 kg)
and 40 lbs. (18 kg) mu st alway s be properl y
str ai ned in a child scat ce rtifi ed fo r th eir size and
we ig ht 32 .
The airbag on the pa sse nge r side
th e
fr ont sea t a p ote nti ally dange rou s plac e for a
c hild to rid e. The fr ont scat is not th e safe st p lace
for a chi ld in a forward-facing child seat. It is a
v ery dangero us pla ce for an
or a large r
c hild in a r earward-faci ng se at.
Child safety 57
- Tighten the te ther strap firm ly fo l
lowin g th e ch ild re straint manufact urer's
in struction s
Releasing the tether strap
-Loo sen the tension fo llowing the ch ild
r estrain t manufactur er's instru ctions.
- Depress t he s prin g catc h on the hook
a nd r elease it
th e anchorage ..
Booklet 2 .1 Safety first
Ad justi ng head re straint s 3.1, chapter
"S eals and
Note
If you le ave t he c hild restra in! wilh 1he !et her firml y in stall ed for several day s, !hi s co uld
l eav e mark on !he upholst ery o n th e sea t
c u sh ion and in th e ar ea wher e !h e
1e1h er strap was insta lled . Th e uphol stery would
a lso be permane111 lys 1re1 ched aro und 1he teth er
T hi s appl ies especially 10 lea ther
vehicle at the factory.
Fig. 36 Location of lower anchorages
The lowe r anc horage allachm enl poinl s are lo
caled between 1he re ar scatba ck and re ar sea t
cushio n
36.
Lower
s ec ure !h e in 1he se at using veh icle 's safety belts. Ancho r
ag es prov ide a sec ure and ea sy- lo-use allach
menl and minimiz e th e poss ibil ity of im proper
C RS in stallati on. All
cnss manufac tur ed after Septemb er I , 2002.
mu s! have lowe r
attac hment s for th e
LATCH syste m .
How ever, som e ens manufa ctur ers beg an
pro vide low er a nchorages for the LATC H in 2000 befor e th e requ ired
R em ember that the lower a nch orag e poi nts ar e
only intend ed fo r in stalla tion an d attachment of
specifi cally ce rtifi ed for use with LATC H
low er anchorages . cnss that are not equ ipped
w ilh 1he lowe r ancho rage atta chm ent s c an slill
be install ed a cco rdin g to t he
m anufac
tur er's using vehicle safety belt s.
WARNING
Impr oper insla llation of child restraints will
in crease the risk o f injur y in an accid e111.
• Neve r attach a child seat tether s trap to a
ti e-dow n hook in the luggage compartm ent.
• Neve r sec ure or attac h an y lugga ge or
other item s to the LAT CH lower anchorages or
to th e tet her
Child safety 67