2007 VOLKSWAGEN JETTA service

Dear Owner,
This book let co ntains th e warra nties appli cable
to your new Vo lkswagen. Please read these wa r­
ran ties carefully to determ ine your warranty
right s and obl igations.
Yo ur Limit ed New Vehicle Warranty includes
vi rtuall y bump er to bumper coverage for 4
years or
50,000 mil es, w hich ever occurs fir st
and limit ed power train coverage for 5 years or mil es, whichever occ urs fir st. Your ve­
hi cle is also wa rranted aga inst co rro sion p erfo ­
rati on for a period of
12 years irrespe ctive o f
mil eage.
In addition, you r vehi cle is covered by emissions
warrant ies mandated by Federal law . If you are a
resident of California, Massac husetts, Vermont,
or Maine and have purchased a California em is­
sions equipped vehicle, yo u ma y also have right s
u nd er Ca lifornia manda ted e missions warran ­
ties. P lease consu lt thes e warran tie s wheneve r a
repair to your emissio n contro l sys tem is
quired to dete rm ine whether it is covered by
w arranty. Your satisfaction in understanding the
wa rranties tha t ap ply to your Volkswagen is im­
po rtant to us. Any ques tion s co nce rning war­
ranty coverage should be directed to:
Vo lkswagen Customer CARE Ce nter
3499 West Ham lin Roa d
Roc heste r Hills, M I 48309 Tel.: I (800) 822 -8987
If you have a concern or you are not satisfied
wi th the service tha t you receive from you r
dea ler, we sugge st that you discuss it wit h the
Service Mana ger at your dea lers hip . If it is not
reso lved throu gh your dea lers hip , yo u ma y ca ll
or
to the Volkswagen Custome r
conducted through local offices o f the
Better B usiness B ure au . If yo u wish to use this
se rv ice , call the following toll-fre e numbe r:
I (800) 955-5100
Co uncil of Better Busi ness Bureaus, Inc. 420 0 Wilso n Bou leva rd
Ar lington, VA 22203- 1804
Notice of Address Chang e
Not ice of Used Car Purchase
T he
Traffic & Motor Vehicle Safety Ac r
of req uires manufacturer s to be in a posi ­
t ion to co ntact ve hicle owners if a correction of a product defect beco mes nec essary. If yo u
change your address or buy a used Volk swagen,
complete one of the pos tcards in th e midd le of
thi s booklet. You ne ed not use this card if you
purchased you r Volkswagen t hrough an auth o­
rized Volkswagen dea le r.

Table of contents
Limited New Vehicle Warranty . . 2
What is covered . . . . . . . . . . . . . . . . . . . . . . . . . 2
What is not covered . . . . . . . . . . . . . . . . . . . . . 4
Limited Powertrain Warranty . ... 7
What is covered . . . . . . . . . . . . . . . . . . . . . . . . . 7
What is not covered . . . . . . . . . . . . . . . . . . . . .
8
Limited Warranty Against
Corrosion Perforation . . . . . . . . . . . . .
10
What is covered . . . . . . . . . . . . . . . . . . . . . . • . . 10
What is not covered . . . . . . . . . . . . . . . . . . . . . 11
24 Hour Roadside Assistance 13
The Volkswagen 24 Hour Roadside
Assistance program . . . . . . . . . . . . . . . . . . . . . 13
Federal Emission s Warranties . . . 14
General .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Federal Emissions Control System Defect
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Federal Emissions Performance Warranty 16
Booklet 1.2 USA Warranty
California Emissions Warranties . 20
California law requires us to provide you
with the following Emissions Warranty
Statement: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
CALIFORNIA EMISSION CONTROL
WARRANTY STATEMENT . . . . . . . . . . . . . . . . 20
Californ ia Emission s Control System Defect
Warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
For 3 yea rs
I 50,0 00 miles . . . . . . . . . . .. . . . 22
Customer CARE . . . . . . . . . . . . . . . . . . . . . 28
Dealer assistance . . . . . . . . . . . . . . . . . . . . . . . . 28
When to notify the manufacturer . . . . . . . . . 28
Repairs not covered by warranty . . . . . . . . . 29
BBB AUTO LINE . . . .. . . . .. . .. . . . ... . 30
BBB AUTO LIN E dispute resolution
services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Service Publications . . . . . . . . . . . . . . . . 3 1
Volkswagen Techn ical Literature Ordering
Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1
Tire Manufacturers . . . . . . . . . . . . . . . . . 32
List of tire manufacturers for new
Volkswagen vehicles . . . . . . . . . . . . . . . . . . . . . 32
Tabl e of contents

Free-of-charge repair
under thi s warranty are free of charg e.
Your author ize d Volkswagen dea ler w ill repair
Emergency repairs
If an em erge ncy re pair was performed by a no n­
Vo lkswag en serv ice facility , keep a ll rece ipts, re­
pair orde rs, a nd parts removed from your Vo lk­
swagen .
You will be reimbursed if th e repair wo rk was
ne eded and correctly perform ed an d it was im­
possib le or unr easo nable under th e circum-
Bookl et 1.2 USA Warranty
th e defec tive part or re place it with a new or re­genu ine Volkswagen
stan ces 10 tow or drive your Volkswage n the
n ea rest a utho rize d Vo lkswagen dealer.
A
of the ci rcumstances that pr eve nted
you from getting to an au thori zed Volkswagen
deal er, tog ether with th e paid rece ipts, re pa ir or­
ders, and re p laced parts must b e subm itted to
yo ur authori zed Vo lkswagen dea le r in or der to
be consid ere d for re imbursement. •
BBB AUTO LINE dispute resolution
If yo u are not satisfi ed w ith the warrant y service
yo u rec eive, you may wish to fo llow ste p s se t
fo rth => page 30 .
Vo lkswage n of America, Inc., prov id es a media­
ti on and arbitra tion servi ce for the re so lution of
warra nty and ot her product re lat ed disput es.
Thi s service is c alled BBB AUTO LINE
is co n­
du cte d th rough l ocal offi ces of the Bett er Bus i­
n ess Bureau . If yo u wish
to use th is se rvice, yo u
ma y ca ll th e follow ing toll-free numb er:
I (800) 955-5100
We e nco ura ge you 10 u se BBB AUTO LINE b efore
you dec ide seek remedi es in a co urt of law.
In some s tates yo u may be re quir ed to use
BBB AUTO LINE befor e you ca n assert your right s in
a court of law.
The BBB AUTO LINE se rv ice is free of char ge and
p ermit s yo u to pr esent your case w ithout
at­
torn ey. A dditi onal informat ion on AU TO
LI NE can be found => page 30. •
Limit ed New Vehicl e Warranty 3

Booklet 1.2 USA Warranty
What is not covered
Tires
Tires are 110 1 cove re d b y thi s but are
separate ly war ran te d by the ti re manu fac turer.
T o ass ist yo u in ob taini ng re lated Wa rra nty in ­
form ation, a list of tire man ufact ure rs and ad- d
resses is prov ided at the en d of this book le t.
Ver ify with th e tir e m anu fac tur er w hat i s cove re d
un der th eir wa rra nty.
Main tenance services and mechanical adjus tmen ts
Thi s w arrant y does no t c o ver cos t of pa rts
a nd la b or in vo lve d in an y sc hedul ed m ain te­
na nce servi ce.
Th is warra nty does not cover
rep lace ment of
fi lters, oil, l ub rican ts, fluid s, or air co ndi tioner
re fri gera nt ch arge, u nless t heir rep lace men t is a
n ecessary part of warra nty se rvice o n a cove re d
co mp onent. Mec
hani cal adju stment s not associate d wit h a
d efec t in mate ri al or wo rkman ship are no t cov­
e red af te r th e firs t year or 12, 000 m iles, whi ch ­
everocc urs firs t (i.e. headli ght adju stm ent ). Thi s
warranty does no t cove r w hee l a lignm ent or tir e
b ala n ci ng.
Damage or malfunction due to misuse, negligence, alteration,
accident or fire
Thi s warra nty does not cover:
• d am age or malfun cti ons w hic h are th e res ult
of imp roper re pair of the v ehi cle, insta ll at io n of
an y
110 11 Ge nuin e Volksw agen parts that w ill
a lter th e ve hicle performan ce spe cifi cation s
fr om th ose se t by th e ve hicle m anufa ctur er,
modi fications
th e ve hicle (including the e n­
g in e m anage men t sys te m ), accessor ies suc h as
ala rm sys te m s, remo te s tarters, roof racks o r
co mm unicat io ns eq uip me nt, d efec ts or failu res
r es ultin g from the use of new parts not sold o r
a pp roved by Vo lkswage n, o r use d p art s, or th e
r es ult ant d am age to assoc iate d part s or sys te m s;
o r
• d ama ge o r malfunct io ns wh ic h we re ca used
by th e altera tion of th e ve hicl e, in
an y
m ajor or stru ctural alt erat ions s uch as the con ­
v er sio n of the ve hicle to a c on verti ble or the
m odifi catio n of th e ro of to acco mm odate a glass
roo f st ru ctur e o r ot her si m ila r stru ctur al a lt er­
a tions; o r
4 Limited New V ehicle Warranty
• damage or m alfun ctio ns caused by int en ­
ti onal or unint ent io nal misf uelin g, co llision or
m od ifica tions of th e ve hicle , includin g, but not
limi ted
th e in staUatio n of e ngin e m anage­
ment comp onen ts no t a ppro ved b y Vo lksw agen ;
o r
• damage or m alfun cti ons res ulting from the
u se of the ve hicle in co mp etiti ve eve nts or
ca used by acci dent or fi re; o r
• d am age or m alfun cti ons resu lting from con­
t inu ed op era tion of t he ve hicle af te r a w arnin g
li gh t, ga uge rea din g o r oth er w arnin gs indi cate a
me ch ani ca l o r op erat ional p roblem; o r
• d am ag e o r m alfun ctio ns due to su sp ensio n
m odifi cati ons, s u ch as th e in sta lla tio n of af te r­
m arke t spr ings, sh oc k ab so rb ers, or lowe ring
kit s.
T his w arranty does no t co ve r ve hicl es seve re ly
damage d and
I o r decl are d to be a to ta l loss by
a n in sur er o r veh icles s ubsta nti all y re-asse m­
bl ed from or r ep air ed
p an s obta in ed from
an other ve hicle .

Booklet 1.2 USA Warranty
Limited Powertrain Warranty
What is covered
Warranty period
The coverage under rhi s warranry lasts fo r 5
yea rs or 60,000 mil es whicheve r occurs first,
fro m the date the ve hicle wa s firs t pla ced in ser­
v ice.
Thi s warranty does not app ly to vehicl es used
for comme rcial purp oses s uch a s taxi, limou­
s ine and renta l ve hicle s.
Coverage
The Lim ited Pow ertrain Wa rra nty cove rs an y pa ir to correc t a manufacturer 's defec t in mate­
ria l or wo rkman shi p for the following Volk­
swage n pa rts an d co mpon ent s:
Engin e
Cy linder block and all int ernal pa rts, cy linde r
h ead and all internal parts, valve tra in, sp ur belt,
Where to go fo r wa rranty service
This war ra n rywi ll be hono re d by any aut horized
Vo lkswage n dealer in the Unit ed State s, in­
cl udin g its ter ritori es. or Canada.
lf yo ur Vo lkswage n is bro ught
to an au thorized
Vo lkswagen dealer out sid e th e Un ite d Sta tes, in-
When th e war ranty per iod begins
Th e warra nty period begin s on the date the ve­
hicle i s delive re d t o eith er original purch aser
or the ori gi nal l essee; or if the vehicle is fir st
p laced i n se rvice as a "dem onst rator" or "com­
pany car" , o n the d ate s uch ve hicle i s fir st placed
in serv ice.
I f a comm erci al vehicl e is so ld to a subsequent
ret ail ow ner, wa rrant y still do es not appl y.
Any implied warranry, including any impli ed
warranty of merch antabilit y or warrant y of fit­
n ess for a particular purpose, is limit ed in dur a­
tion t o th e pe riod of thi s wri tten war ranty. Some
sta tes do not allow limitati ons on how long an
impli ed wa rrant y las ts , so this limit ation may
not app ly to you .
flywheel, o il pump , wa te r pump , m anifo lds, a ll
related seals and gaskets.
Tran smi ssion
Case and a ll int erna l parts, to rque cu nvcrter, all
re lated seals and gas kets.
Drivelrain
Diff ere nt ial and all int ern al parts, drive s hafts
a nd constant veloci ty (CV) joints .
eluding its territori es, or Canada. thi s will no t app ly. Defe cts in m ate ri al o r workma n­
s hip will be correcte d onl y und er th e te rms of
r h e warra nry for new Volkswage n vehicles in ef­
f ect in that co untry.
The Limi ted Powe rtra in Warranty is a utoma ti­
ca lly tra nsfer red wit h cos t if the ow ners hi p of
th e ve hicle changes w it hin th e W ar ranty
pe riod.
Limited Powertrain Warranty 7

Booklet 1.2 USA Warranty
Free -of -charge repair
R epairs under are made free of
c harge. Your auth orized Vo lkswage n dealer will
What is not covered
Maintenance services
T his warranty does not cover the cost of parts
and labor invo lved in any scheduled main te­
nance service. Sched uled maint enan ce serv ices
are desc ribed in your Vo lkswagen Maintenance
13ook le l. repair
defective pa
rt o r r epla ce it wi th a or re manu fac turcd genuine Volkswagen
Thi s wa rranty d oes not cover replacemem of o il, lub rica ms or fluids unless th eir re­
p lac em en t is a nec essary of wa rranty ser­
v ice on a covered
Damage or malfunction due to misuse, negligence, alteration,
accident or fire
This warranty does not cover:
• damage or malfunctions which are the result
of improper repair of the vehicle, insta llation of
any non Genuin e Vo lkswag en parts
will
alter the vehicl e performance specilication s
fr o m tho se set by the vehicle manufa ctur er,
m odilicati ons
the vehicle (includi ng the en ­
g in e management system), accessories su ch as
ala rm syste ms, remote starters, roof racks or
co mmunication s equipmelll, defects or failur es
r es ulling from
use of new part s not sold or
a pp rove d by Volkswage n, or used parts, or the
re sultant damage to as socia ted parts or sys te m s:
• damage or malfunctio n s which were ca use d
by the alteration of the vehicle, in particular any
major or st ru ctu ral al tera1ions su ch as
th e con ­
vers ion of the vehic le
10 a co nve rtib le or t he
modilication of1h e roof10 accom modate a gla ss
roo f s1ru ctur e or o ther sim ila r alt er­
a li ons;
Wear and tear items
Th is wa rran ty does not cove r re pl ace men1 of
a n y powertra in comp on ent s that wear a re­
s ult of no rma l use o r
8 Limited Pow ertrain Warranty
• damage or ma lf u nct ions caused by in1cn -
1i on al o r unint e111i ona l mi sfue ling, collision or
modilications of the vehicl e, including, but not
limit ed t o th e installatio n of eng ine m anage ­
m ent co mpon ent s not approv ed b y Vo lkswagen;
• damage or malfunc tio ns res ult ing from the
u se o f the veh icle in comp etitive events or
cause d by accide111 or fire; or
• damage or malfunctions resulting from con­
tinue d operat ion of th e vehicle
a warning
li g h t, gauge reading or ot her warnings indicate a
m ec hani cal or opera tional problem; or
• damage or ma lfunctions due to s uspens io n
su ch as the ins1aUa1ion of af te r­
m arke t sp rings, s hock absorbe rs, or lowe ring
kits.
This warranty does not cover vehicles severely
dam aged a nd
I or d eclared 10 be a to tal l oss by
an i nsure r or vehicles re- asse m­
b le d from or rep aired wit h parts obta ined from
a noth er used

Booklet 1.2 USA Warranty
Limited Warranty Against Corrosion
Perforation
What is covered
Warranty period
T he covera ge und er thi s wa rra nty la s ts fo r 12
ye ars w ithou t m il ea ge limitati on.
An y impli ed warranty , includin g an y impli ed
w arrant y of m erc h ant abilit y or wa rra nt y of fit­
n ess for a particular purpose, is limit ed in dura­
tion to the period o f thi s w ritten w arr anty. So m e
Coverage
This wa rranty cove rs a ny re p air or r ep lace ment
o f bod y sh eet panel s that have p erfo ­
rat ed by ru st. •
Where to go for warranty service
T his w arrant y will b e honore d b y an y a uth orize d
Vo lk swag en d eale r in th e U nit ed Sta tes , in­
clu din g its te rri tori es, o r Ca nad a.
I f you r Vo lk swag en i s br ought to a n au thor ize d
V olk sw age n d eal er out sid e th e Unit ed Star es, in-
When the warran ty period begins
Th e wa rrant y perio d b egin s on the d ate the ve­
hi cle is delivere d to e ith er t he origi nal purc hase r
o r th e ori ginal l essee; or if the vehicl e is fir st
p la ced in servic e as a "d e mo nstrator " or " co m­
pan y" ca r, o n th e date su ch ve hicl e is fir st pl ace d
in servic e. s
tat es do not allow limitations on how lo ng an
impli ed war rant y las ts , so thi s limitati on m ay
not apply to y ou.
N eith er Vo lkswage n nor th e
as­
s um es, o r authori zes any pers on to a ssume, an y
oth er o bli gation or liabilit y on its be haH.
eludin g its te rri tori es, or Canada, th is warran ty
w ill n ot ap ply. De fec ts in ma te ria l or wor kman­
s h ip w ill be corr ecte d und er th e te rm s of the
wa rranty for new Vo lkswag en vehi cle s in effec t
in that co un try. •
Th is Lim ited War ranty Ag ainst Co rro sio n Perfo ­
ra tion is au to m ati call y tra nsferr ed wi tho ut co st
i f th e o wn ers h ip of t he ve hicle ch ang es w ithin
th e wa rranty p eriod. •
10 Limited Warranty Against Corrosion Perforation

Booklet 1.2 USA Warranty
24 Hour Roadside Assistance
The Volkswagen 24 Hour Roadside Assistance program
T he Vo lk sw age n 24 Hour Road sid e Assistance
p rogram is you r assurance that help will be ther e
s hould your Volk swagen have a m echani cal
breakdown under
dri vin g condit ions.
Whe ther thi s happens thousand s of mil es fro m
hom e (anyw here in th e U.S . or
or in
yo ur ow n dr iveway , yo u onl y have to call one
toll-fr ee numb er and help will be on the w ay.
l (8 00 ) 411-6688
To identify you rse lf as a m emb er, simp ly quo te
y our V ehi cle Identific atio n Number (VIN ). T his
number can be fo und on your 24 Hour R oadsid e
Ass is tan ce mem ber ship card , o r you ca n find it
on t he driver's sid e of th e dashboard vis ibl e
t h rough the wind shi eld. 24 Hour Roa dside Ass is- tan
ce is availabl e
to you for the first four years of
your new ve hicle ow ners hip.
T he Volkswage n 24 Hou r Ro ad sid e Ass is tan ce
Program includ es th e fo llow ing em ergency
roa dside services: emergency towing, battery
jump start, flat tire chan ge, emergency fuel ser­
vice, loc k-o ut ser vice and extr ica tion/ winch ser­
v ice.
Other services and b en efit s includ e: trip routing
an d trip interruption b enefits
th roughout the U.S . a nd Canada.
Please refer to you r 24 Hour Roads ide A ss is­
tanc e Owner's Guide for
details on the
serv ices provided.
Coverage does not incl ude service 10 an y ve hicle willfully dr ive n no n-regularly travelled areas suc h as
unu sed roads, open field s, construct ion sit es, beac hes , mud -filled dr ivcw ays/lan cways/co nces sion
road s, vacan t lo ts, or any other
1h a1 is inacces sible o r hazardo us fo r th e Se rv ice Operator's vehicl e 10 reach .
24 Hour Roadside Assistance 13