If you need roadside assistance, call
GM Roadside Assistance. SeeRoadside
Assistance Program on page 368for more
information.
If your vehicle cannot be driven, know where
the towing service will be taking it. Get a card
from the tow truck operator or write down the
driver’s name, the service’s name, and the
phone number.
Remove any valuables from your vehicle before
it is towed away. Make sure this includes your
insurance information and registration if you
keep these items in your vehicle.
Gather the important information you will need
from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identi cation
Number (VIN), insurance company and policy
number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they will need. If they
ask for a police report, phone or go to the police
department headquarters the next day and you
can get a copy of the report for a nominal fee. In
some states/provinces with “no fault” insurance
laws, a report may not be necessary. This is
especially true if there are no injuries and both
vehicles are driveable.
Choose a reputable collision repair facility for
your vehicle. Whether you select a GM dealer
or a private collision repair facility to x the
damage, make sure you are comfortable with
them. Remember, you will have to feel
comfortable with their work for a long time.
Once you have an estimate, read it carefully
and make sure you understand what work will
be performed on your vehicle. If you have a
question, ask for an explanation. Reputable
shops welcome this opportunity.
377
Center Console Storage Area........................ 99
Chains, Tire................................................. 302
Charging System Light................................ 134
Check
Engine Light............................................ 138
Checking Things Under the Hood................ 242
Chemical Paint Spotting.............................. 323
Child Restraints
Child Restraint Systems............................. 33
Infants and Young Children........................ 30
Lower Anchors and Tethers for Children....... 37
Older Children........................................... 27
Securing a Child Restraint in the
Passenger Seat Position......................... 38
Cigarette Lighter.......................................... 122
Cleaning
Aluminum or Chrome-Plated Wheels........ 321
Convertible Top........................................ 320
Exterior Lamps/Lenses............................. 318
Fabric/Carpet........................................... 315
Finish Care.............................................. 319
Inside of Your Vehicle.............................. 314
Instrument Panel, Vinyl, and
Other Plastic Surfaces.......................... 317
Leather.................................................... 316
Tires........................................................ 322Cleaning (cont.)
Underbody Maintenance........................... 323
Washing Your Vehicle .............................. 318
Weatherstrips........................................... 317
Windshield and Wiper Blades................... 320
Climate Control System............................... 122
Outlet Adjustment..................................... 126
Clutch, Hydraulic......................................... 256
Collision Damage Repair............................. 375
Content Theft-Deterrent................................. 72
Control of a Vehicle..................................... 194
Convertible Top............................................. 99
Coolant
Engine Temperature Warning Light........... 137
Low Warning Light................................... 138
Surge Tank Pressure Cap........................ 260
Cooling System........................................... 262
Cruise Control............................................. 115
Cupholder(s)................................................. 98
Customer Assistance Information
Courtesy Transportation........................... 371
Customer Assistance for Text
Telephone (TTY) Users......................... 366
Customer Assistance Offices.................... 366
Customer Satisfaction Procedure.............. 362
GM Mobility Reimbursement Program...... 367
385
