Page 268 of 473

267 Controls in detail
Useful features
Information button¡
The Information button¡ is located
below the center armrest cover.
Vehicles with separate telephone*
compartment
1Information button
Vehicles with storage compartment
1Information button
Open the telephone* compartment or,
depending on production date, open
the storage compartment see
“Storage/telephone* compartment
under armrest” (
page 252).
Press and hold button 1 (for longer
than 2 seconds).
A call to the Customer Assistance
Center will be initiated. The button will
flash while the call is in progress. The
message
Connecting call will appear
in the multifunction display and the
audio system is muted.
When the connection is established, the
message
Call connected appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
iDepending on production date, your
vehicle may be equipped with a storage com-
partment only. The Information button¡ is
then located in the rear of the storage compart-
ment (
page 252).
Page 269 of 473

268 Controls in detail
Useful features
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you
separately) to learn more (USA only).Call priority
If other service calls such as a Roadside
Assistance call or Information call are ac-
tive, an Emergency call is still possible. In
this case, the Emergency call will take pri-
ority and override all other active calls.
iThe indicator lamp in the Information
button¡ remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on ignition (together
with the SOS button and the Roadside
Assistance button•).
See “System self-check” (
page 263) when the
indicator lamp does not come on in red or stays
on longer than approximately 10 seconds.
If the indicator lamp in the Information
button¡ is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant cel-
lular phone network is not available). The
message
Call failed appears in the multi-
function display.
Information calls can be terminated using the
button
t on the multifunction steering
wheel or the respective button for ending a tele-
phone call on the audio system or COMAND*
head unit.
!If the indicator lamps do not start flashing
after pressing one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a malfunction or the service is not
currently active, and may not initiate a call. Visit
your Mercedes-Benz Center and have the
system checked or contact the Response Center
at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon as possi-
ble.
iThe indicator lamp in the respective button
flashes until the call is concluded. Calls can only
be terminated by a Response Center or Custom-
er Assistance Center representative, except
Roadside Assistance and Information calls,
which can also be terminated by pressing the
tbutton on the multifunction steering wheel
or the respective button for ending a telephone
call on the audio system or COMAND* head unit.
!If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer
Service at 1-800-387-0100 in Canada.
Page 452 of 473

451 Index
A
ABS 84
Indicator lamp 346, 347
Messages in the multifunction
display 358
Accelerator position, automatic
transmission 159
Accessory weight 327
Accident 58
Air bags 66
Children in the vehicle 79
Front 69
Head-thorax 70
Knee bag 70
Occupant Classification System
(OCS) 71
Passenger 69
Passenger front air bag off indicator
lamp 74
Safety guidelines 68Air conditioning
Automatic climate control* 191
Climate control 180
Air conditioning refrigerant 445
Air pressure see Tire inflation pressure
AIRSCARF neck level heating* 105
Alarm system see Anti-theft systems
Alignment bolt
(Vehicle tool kit) 382, 409
Anticorrosion/antifreeze 449
Antilock Brake System see ABS
Anti-theft systems 90
Alarm system 90
Immobilizer 90
Tow-away alarm 91
Ashtray 32, 255
Aspect ratio 327
Audio search function 146Audio system 193
Audio and telephone*, operation 193
CD changer* 212
CD operation 208
Introduction to satellite radio*
(USA only) 203
MP3 210
Operating and display elements 194
Auto-dimming*, Rear view mirrors 169
Automatic central locking 102
Control system 146
Automatic climate control* 182
Air conditioning refrigerant 444
Air conditioning, Cooling 191
Air recirculation mode 189
Air vents 182, 187
Air volume 188
Automatic mode 186
Control panel 184
Page 454 of 473

453 Index
C
California retail buyers and lessees,
Important notice for 11
Call priority, Tele Aid* 268
Capacities and recommended
fuels/lubricants 443
Carpets, cleaning 342
Catalytic converter 288
CD
Changer* 208, 252
Player/Changer*, operation 134,
208
CD changer* (Audio system) 212
Center console
Lamp 354
Lower part 30
Upper part 29Central locking
Automatic 102, 146
Locking/unlocking from inside 102
SmartKey 62
Certification label 430
CHECK ENGINE indicator lamp 349
Children in the vehicle
Air bags 79
Passenger front air bag off indicator
lamp 74, 354
Infant and child restraint systems 79
Occupant Classification System
(OCS) 71
Cigarette lighter 32, 256Climate control 172
Air conditioning refrigerant 444
Air conditioning, Cooling 180
Air recirculation mode 178
Air vents 172
Air volume 177
Control panel 174
Defrosting 170, 177
Residual heat utilization 181
Switching on/off 175
Temperature 175
Clock 120
Cockpit 24
Cold tire inflation pressure 328
Collapsible wheel chock 384
COMAND* system 29
Driving instructions 287
Navigation 135
Page 455 of 473

454 Index
Combination switch 113
High beam flasher 113
High beam headlamps 55, 113
Low beam headlamps 55
Turn signals 55
Windshield wipers 56
Control system 121
Control system menus 124
AMG 128
AUDIO 133
NAV* 135
Settings 136
Standard display 127
TEL* 149
Trip computer 148
Vehicle status message memory 135Control system submenus
Convenience* 147
Instrument cluster 139
Lighting 143
Time/Date 141
Vehicle 146
Convenience opening/closing*
Power windows 238
Retractable hardtop 244
Coolant 448
Adding water 293
Anticorrosion/antifreeze 449
Checking coolant level 300
Messages in the multifunction
display 368–370
Technical data 444
Temperature 289
Temperature gauge (Multifunction
display) 127Corner-illuminating front fog lamps* 114
Replacing bulbs 393
Cruise control 247
Messages in the multifunction
display 358
Cup holder 254
Curb weight 328
D
Date (Control system) 142
Daytime running lamp mode 111
Setting 143
Deep water see Standing water
Defrosting
Rear window 170
Windshield (Automatic climate
control*) 188
Windshield (Climate control) 177
Page 463 of 473

462 Index
Phone book see Telephone*
Plastic parts, cleaning 342
Poly-V-belt drive 432
Potential problems associated with under-
inflated and overinflated tires 317
Power outlet 257
Power seat* see Seats
Power washer see Vehicle care
Power windows 235
Operating rear side windows 237
Operating with retractable hardtop
switch 237
Summer opening/convenience
closing* 238
Synchronizing 239Practical hints
Fuses 425
Lamps in instrument cluster 346
Spare wheel bolts 386
Towing vehicle 421
Vehicle jack 383
What to do if... 346
Premium unleaded gasoline 446
Problems
While driving 58
With vehicle 17
Product information 9
Production options weight 329
Program mode see Automatic transmis-
sion, Automatic shift program
Program mode selector switch
Automatic shift program 161
PSI 329R
RACETIMER see Control system menus,
AMG
Radio
Operation (Audio system) 199
Operation (Control system) 133
Satellite* (USA only) 134
Radio transmitters, control and
operation 287
Reading lamps 117
Rear view mirrors see Mirrors
Rear window defroster 170
Recommended inflation pressure 329
Recovery services for stolen vehicle (Tele
Aid*) 269
Refrigerant (Air conditioning) 445
Refueling 291
Regular checks 292
Remote control see SmartKey