Page 380 of 473

379 Practical hints
What to do if …
Left display
Right display
Possible cause/consequence
Possible solution
F
Key
not detected
The SmartKey with KEYLESS-GO* is
not recognized while the engine is
running because:
The SmartKey with
KEYLESS-GO* is not in the vehi-
cle.
There is strong radio-frequency
interference.
Stop the vehicle in a safe location or as soon
as it is safe to do so.
Search for the SmartKey with KEYLESS-GO*.
Otherwise the vehicle cannot be centrally
locked nor can the engine be started again af-
ter the engine is stopped.
Operate the vehicle with the SmartKey with
KEYLESS-GO* in the starter switch
Key
not detected
The SmartKey with KEYLESS-GO* is
not recognized when attempting to
start the engine with the
KEYLESS-GO start/stop button* on
the gear selector lever because:
The SmartKey with
KEYLESS-GO* is not in the vehi-
cle.
The battery in the SmartKey
with KEYLESS-GO* is not insert-
ed properly or completely dis-
charged.
Change the position of the SmartKey with
KEYLESS-GO* in the vehicle.
Make sure the batteries in the SmartKey with
KEYLESS-GO* are properly inserted
(page 395) and are not discharged
(page 110).
Start the engine with the SmartKey with
KEYLESS-GO* in the starter switch if
necessary.
Page 381 of 473

380 Practical hintsWhat to do if …Left display
Right display
Possible cause/consequence
Possible solution
F
Key
still
in vehicle
A SmartKey with KEYLESS-GO* left
in the vehicle was recognized while
locking the vehicle from the out-
side.
Take the SmartKey with KEYLESS-GO* out of
the vehicle.
.
3rd brake lamp
The high mounted brake lamp is
malfunctioning.
Contact an authorized Mercedes-Benz Center
as soon as possible.
AUTO light
inoperative
The light sensor is malfunctioning.
The headlamps switch on automati-
cally.
In the control system, set lamp operation to
manual mode (
page 159).
Switch on headlamps using the exterior lamp
switch.
Contact an authorized Mercedes-Benz Center
as soon as possible.
Brake lamp
left
Auxiliary bulb on
The left brake lamp is malfunction-
ing. An auxiliary bulb has been
brought into use.
Contact an authorized Mercedes-Benz Center
as soon as possible.
Brake lamp
Right
Substitute
bulb on
The right brake lamp is malfunction-
ing. A substitute bulb has been
brought into use.
Contact an authorized Mercedes-Benz Center
as soon as possible.
Front foglamp
left
The left front fog lamp or left cor-
ner-illuminating front fog lamp is
malfunctioning.
Contact an authorized Mercedes-Benz Center
as soon as possible.
Page 384 of 473

383 Practical hints
What to do if …
Left display
Right display
Possible cause/consequence
Possible solution
.
Turn signal
right mirror
The turn signal in the passenger
side exterior rear view mirror is mal-
functioning. This message will only
appear if all light emitting diodes
have stopped working.
Contact an authorized Mercedes-Benz Center
as soon as possible.
Tail lamp
left
Auxiliary bulb on
The left tail lamp is malfunctioning.
An auxiliary bulb has been brought
into use.
Contact an authorized Mercedes-Benz Center
as soon as possible.
Tail lamp
right
Auxiliary bulb on
The right tail lamp is malfunction-
ing. An auxiliary bulb has been
brought into use.
Contact an authorized Mercedes-Benz Center
as soon as possible.
Turn off
lights
You have removed the SmartKey
from the starter switch and opened
the driver’s door or removed the
SmartKey with KEYLESS-GO* from
the vehicle and left the headlamps
on.
Turn the exterior lamp switch toM
orU.
Turn signal
front left
Auxiliary bulb on
The left front turn signal lamp is
malfunctioning. An auxiliary bulb
has been brought into use.
Replace the bulb as soon as possible
(page 397).
Turn signal
front right
Auxiliary bulb on
The right front turn signal lamp is
malfunctioning. An auxiliary bulb
has been brought into use.
Replace the bulb as soon as possible
(page 397).
Page 392 of 473
391 Practical hints
Locking/unlocking in an emergency
Locking/unlocking in an emergency
Unlocking the vehicle
If you cannot unlock the vehicle using the
SmartKey or KEYLESS-GO*, unlock the
driver’s door and the trunk using the me-
chanical key.
1Mechanical key locking tab
2Mechanical key
Move locking tab 1 direction of arrow
and slide the mechanical key 2 out of
the housing.Unlocking the driver’s door
1Unlocking
2Mechanical key
Insert mechanical key 2 into the lock
until it stops.
Turn mechanical key 2 counterclock-
wise to position 1.
The driver’s door is unlocked. You can
now open the driver’s door.
i
Unlocking the vehicle with the mechanical
key and opening the driver’s door or the trunk
will trigger the anti-theft alarm system
(
page 96).
To cancel the alarm, insert the SmartKey or the
SmartKey with KEYLESS-GO* in the starter
switch.
Page 393 of 473

392 Practical hintsLocking/unlocking in an emergencyUnlocking the trunk
A minimum height clearance of 6.2 ft
(1.89 m) is required to open the trunk lid.
1Unlocking in an emergency
2Handle
Insert the mechanical key into the
trunk lid lock until it stops.
Turn the mechanical key counterclock-
wise to position 1.
The trunk is unlocked
Pull handle 2 and lift lid.
Turn the mechanical key back and re-
move it from the trunk lid lock.Unlocking the glove box
Lockable storage areas in the passenger
compartment include:
the glove box
the storage compartment under the
armrest
the rear storage compartments
If these cannot be unlocked by means of
the SmartKey or the SmartKey with
KEYLESS-GO*, use the mechanical key to
unlock the glove box.1Separately unlocking the glove box
Slide mechanical key out of SmartKey
housing (
page 391).
Insert the mechanical key into the
glove box lock and turn it to
position1.
You can now open the glove box.
i
To unlock the remaining storage compart-
ments, the cause for the malfunction of the
SmartKey or the SmartKey with KEYLESS-GO*
must be determined and corrected, see
(
page 104) and (
page 109).
Page 394 of 473

393 Practical hints
Locking/unlocking in an emergency
Locking the vehicle
If you cannot lock the vehicle with the
SmartKey, lock it with the mechanical key
as follows:
Close the passenger door and the
trunk.
Press the central locking switch in the
center console (
page 119).
Check whether the locking knob on the
passenger door has moved down.
If necessary push it down manually.
Remove the mechanical key from of
the SmartKey (
page 391).
Check whether the trunk is locked.
If necessary, lock the trunk with the
mechanical key (
page 117).
Except for the driver’s door, the vehicle
should now be locked.1Locking
2Mechanical key
Insert mechanical key 2 (
page 391)
into the driver’s door lock until it stops.
Turn mechanical key 2 clockwise to
position 1.
The driver’s door is locked.
i
Unlocking the glove box with the mechanical
key will trigger the anti-theft alarm system. To
cancel the alarm, do one of the following:
Press button Œ or ‹ on the
SmartKey.
Insert the SmartKey in the starter switch.
Press the KEYLESS-GO* start/stop button
(page 40).
Grasp an outside door handle (vehicles with
KEYLESS-GO* only).
i
This procedure does not arm the anti-theft
alarm system, nor does it lock the fuel filler flap
and the storage compartments.
The storage compartments can be locked
separately (
page 235).
Page 396 of 473

395 Practical hints
Replacing SmartKey batteries
Replacing SmartKey batteries
If the batteries in the SmartKey or the
SmartKey with KEYLESS-GO* are dis-
charged, the vehicle can no longer be
locked or unlocked. It is recommended to
have the batteries replaced at an autho-
rized Mercedes-Benz Center.Batteries contain materials that can harm
the environment if disposed of improperly.
Recycling of batteries is the preferred
method of disposal. Many states require
sellers of batteries to accept old batteries
for recycling.
Remove the mechanical key from the
SmartKey or SmartKey with
KEYLESS-GO* (
page 391).
1Mechanical key
2Battery compartment
Insert mechanical key 1 into opening.
Press mechanical key 1 in direction of
arrow.
The battery compartment is unlatched.
Pull battery compartment 2 out of the
housing.
Warning!
G
Batteries contain poisonous and corrosive
substances. Therefore keep the batteries
out of reach of children.
If a battery is swallowed, seek medical help
immediately.
i
When inserting batteries, make sure they
are clean and free of lint.
i
When replacing batteries, always replace
both batteries.
The required replacement batteries (Lithium,
type CR 2025 or equivalent) are available at any
authorized Mercedes-Benz Center.
Page 397 of 473
396 Practical hintsReplacing SmartKey batteries3Batteries
4Contact spring
Pull out batteries3.
Using a lint-free cloth, insert new bat-
teries 3 under contact springs 4 with
the positive terminal (+) side facing up.
Return battery compartment 2 into
housing until it locks into place.
Slide mechanical key 1 back into
SmartKey or SmartKey with
KEYLESS-GO*.
Check the operation of the SmartKey
or SmartKey with KEYLESS-GO* as well
as the KEYLESS-GO* function.