Page 204 of 473

203 Controls in detail
Retractable hardtop
Unlocked status noticed when stopped
Switch on the ignition (
page 39).
To lock the retractable hardtop in its
fully closed position, press retractable
hardtop switch forward (
page 200).
or:
To lock the retractable hardtop in its
fully opened position, pull up on the re-
tractable hardtop switch (
page 200).Unlocked status noticed while driving
Stop the vehicle in a safe location or as
soon as it is safe to do so.
Leave the ignition switched on.
To lock the retractable hardtop in its
fully closed position, press retractable
hardtop switch forward (
page 200).
or:
To lock the retractable hardtop in its
fully opened position, pull up on the re-
tractable hardtop switch (
page 200).Problems when operating the
retractable hardtop
Several conditions may cause the retract-
able hardtop to not open, close, or lock
properly:
The luggage cover in the trunk is not
closed.
Close the luggage cover in the
trunk.
The trunk lid is open.
Close the trunk lid.
The battery voltage is too low.
Start engine and let run while open-
ing/closing the retractable hard-
top.
Warning!
G
Stop the vehicle in a safe location or as soon
as it is safe to do so and lock the hardtop be-
fore continuing to drive. You could other-
wise endanger yourself and others.
Page 245 of 473

244 Controls in detailUseful featuresTele Aid The Tele Aid system
(Tele
matic A
larm I
dentification on D
e-
mand)
The Tele Aid system consists of three
types of response:
Automatic and manual emergency
Roadside Assistance
Information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonçor use the volume knob
on your COMAND headunit.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.Shortly after the completion of your Tele
Aid acquaintance call, you will receive a
user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock, and
more.
System self-check
Initially, after switching on the ignition,
malfunctions are detected and indicated
(the indicator lamps in the SOS button, the
Roadside Assistance button• and the
Information button¡ stay on longer
!
The initial activation of the Tele Aid system
may only be performed by completing the sub-
scriber agreement and placing an acquaintance
call using the ¡ button. Failure to complete
either of these steps will result in a system that
is not activated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
i
The SOS button is located above the interior
rear view mirror (
page 246).
The Roadside Assistance button• and the
Information button¡ are located below the
center armrest cover (page 234).
!
The Tele Aid system utilizes the cellular net-
work for communication and the GPS (Global Po-
sitioning System) satellites for vehicle location. If
either of these signals are unavailable, the Tele
Aid system may not function and if this occurs,
assistance must be summoned by other means.
Page 367 of 473

366 Practical hintsWhat to do if …Left display
Right display
Possible cause/consequence
Possible solution
#
Battery/Alternator
Stop car
The battery is malfunctioning.
The electro-hydraulic brake system
requires electrical energy and
therefore has only limited opera-
tion. Considerably greater brake
pedal force is required and the stop-
ping distance is increased.
Stop the vehicle in a safe location. Adjust driv-
ing to be consistent with reduced braking re-
sponsiveness.
Contact an authorized Mercedes-Benz Cen-
ter.
2
Brake wear
The brake pads have reached their
wear limit.
Have the brake pads replaced as soon as pos-
sible.
USA only:;Canada only:3
Reduced
brake effect
Start engine
The battery has insufficient voltage
and cannot supply sufficient power
to the electro-hydraulic brake sys-
tem.
Start the engine.
The message disappears when sufficient
voltage is available.
!
Brake pad thickness must be visually
checked by a qualified technician at the intervals
specified in the Maintenance Booklet.
Warning!
G
Inhalation of exhaust gas is hazardous to
your health. All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause un-
consciousness and lead to death.
Do not run the engine in confined areas
(such as a garage) which are not properly
ventilated.
Page 380 of 473

379 Practical hints
What to do if …
Left display
Right display
Possible cause/consequence
Possible solution
F
Key
not detected
The SmartKey with KEYLESS-GO* is
not recognized while the engine is
running because:
The SmartKey with
KEYLESS-GO* is not in the vehi-
cle.
There is strong radio-frequency
interference.
Stop the vehicle in a safe location or as soon
as it is safe to do so.
Search for the SmartKey with KEYLESS-GO*.
Otherwise the vehicle cannot be centrally
locked nor can the engine be started again af-
ter the engine is stopped.
Operate the vehicle with the SmartKey with
KEYLESS-GO* in the starter switch
Key
not detected
The SmartKey with KEYLESS-GO* is
not recognized when attempting to
start the engine with the
KEYLESS-GO start/stop button* on
the gear selector lever because:
The SmartKey with
KEYLESS-GO* is not in the vehi-
cle.
The battery in the SmartKey
with KEYLESS-GO* is not insert-
ed properly or completely dis-
charged.
Change the position of the SmartKey with
KEYLESS-GO* in the vehicle.
Make sure the batteries in the SmartKey with
KEYLESS-GO* are properly inserted
(page 395) and are not discharged
(page 110).
Start the engine with the SmartKey with
KEYLESS-GO* in the starter switch if
necessary.
Page 419 of 473

418 Practical hintsBatteries
Charge batteries in accordance with
the instructions of the battery charger
manufacturer.
Reinstall the charged batteries. Follow
the previously described steps in re-
verse order.
Reconnecting the batteries
Turn off all electrical consumers.
Install starter battery in the designated
location in the engine compartment.
Install consumer battery in the desig-
nated location in the trunk.
Attach supports and brackets.
Tighten support and bracket screws.
Connect positive lead 4 (
page 414)
of the consumer battery and positive
lead 1 (
page 414) of the starter bat-
tery and fasten covers.
Connect negative lead 2
(page 414) of the starter battery.
Connect negative lead 5
(page 414) of the consumer battery.
Reinstall the trunk floor.
Close trunk luggage cover
(page 206).
!
Always connect the batteries in the order
described below. Otherwise the vehicle’s elec-
tronics can be damaged.
!
Never invert the terminal connections!
i
The following procedures must be carried
out following any interruption of battery power
(e.g. due to reconnection):
Resynchronize the ESP
® (page 355).
Resynchronize side windows (
page 198).