298 Control systemsVoice Control* command list
last DVDA
preceding DVDA
replay DVDA
previous DVD audio
last DVD audio
preceding DVD audio
replay DVD audio
previous audio DVD
last audio DVD
preceding audio DVD
replay audio DVD
replay medium
repeat medium
last medium
previous medium
next directory
other directory
next folder
other folder
previous directory
previous folder
last directory
last folder
repeat directory
repeat folder
next group
other group
previous group
previous repeat group
previous replay group
last group
last repeat group
last replay group
group 1-9
select group 1-9
group number 1-9
select group number 1-9
next track
other track
previous track
last track
repeat track
replay track
track 1-39
load track 1-39
load track number 1-39
select track 1-39
select track number 1-39
DVDA 1-6
DVDA number 1-6
DVD audio 1-6
DVD audio number 1-6
audio DVD 1-6
audio DVD number 1-6
medium 1-6
medium number 1-6
463 Controls in detail
Useful features
Emergency calls
An emergency call is initiated
automatically following an accident in
which the emergency tensioning devices
(ETDs) or air bags deploy.An emergency call can also be initiated
manually by opening the cover next to the
interior rear view mirror labeled SOS, then
briefly pressing the button located under
the cover. For instructions on initiating an
emergency call manually (
page 464).
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin
to flash. The message:
“Connecting call” appears in the multi-
function display
“Emergency Call Activated” appears in
the COMAND display
and the audio system is muted. When the
connection is established, the message:
“Call connected” appears in the multi-
function display
“Emergency Call Activated” appears in
the COMAND display All information relevant to the emergency,
such as the location of the vehicle (deter-
mined by the GPS satellite location sys-
tem), vehicle model, identification number
and color are generated.
A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
The Response Center will attempt to deter-
mine more precisely the nature of the acci-
dent provided they can speak to an
occupant of the vehicle.
Warning!
G
If the indicator lamps in the SOS button, in
the Roadside Assistance button•
and/or in the Information button¡ do
not come on during the system self-check,
or if any of these indicators remain illuminat-
ed continuously in red and/or the message
“Tele Aid not activated” or “Tele Aid inopera-
tive” is displayed in the multifunction display
after the system self-check, a malfunction in
the system has been detected.
If a malfunction is indicated as outlined
above, the system may not operate as ex-
pected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.
i
During the emergency call message “Emer-
gency Call Activated” is displayed, operation
from COMAND is not possible. The automatic cli-
mate control can be still adjusted using the
switches on the climate control panel.
i
If no vehicle occupant responds, an ambu-
lance will be sent to the vehicle immediately.
465 Controls in detail
Useful features
Roadside Assistance button• and
Information button¡
The Roadside Assistance button• and
the Information button¡ are located in
the storage compartment below the front
armrest (
page 448).
1Information button¡
2Roadside Assistance button•Roadside Assistance button•
Press and hold Roadside Assistance
button • (for longer than
2 seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message:
“Connecting call” appears in the
multifunction display
“Roadside Assistance Activated”
appears in the COMAND display
and the audio system is muted.
When the connection is established, the
message:
“Call connected” appears in the multi-
function display
“Roadside Assistance Activated”
appears in the COMAND display The Tele Aid system will transmit data gen-
erating the vehicle identification number,
model, color and location (subject to avail-
ability of cellular and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance Man-
ual for more information.
These programs are only available in the
USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
vehicle’s approximate location if they
receive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.
466 Controls in detailUseful features
Information button¡
Press and hold Information button
¡ (for longer than 2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message:
“Connecting call” appears in the
multifunction display
“Information Call Activated” ap-
pears in the COMAND display
and the audio system is muted.
When the connection is established, the
message:
“Call connected” appears in the multi-
function display
“Information Call Activated” appears in
the COMAND display
The Tele Aid system will transmit data gen-
erating the vehicle identification number,
model, color and location (subject to avail-
ability of cellular and GPS signals).A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest authorized
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
i
The indicator lamp in the Roadside Assis-
tance button• remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Information
button¡).
See system self-check (
page 462) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Roadside Assistance
button• is flashing continuously and no
voice connection to the Response Center was
established, the Tele Aid system could not ini-
tiate a Roadside Assistance call (e.g. the relevant
mobile phone network is not available). The mes-
sage:
“Call failed” appears in the multifunction dis-
play for approximately 10 seconds
“Call could not be connected!” appears in
the COMAND display. Confirm the message
pressing
n
(page 82).
Roadside Assistance calls can be terminated us-
ing button t on the multifunction steering
wheel or COMAND (page 115).
i
The indicator lamp on the Information
button¡ remains illuminated in red for ap-
proximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Roadside Assis-
tance button•).
See system self-check (
page 462) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Information
button¡ is flashing continuously and no
voice connection to the Response Center was
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant
468 Controls in detailUseful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
or
Contact the Tele Aid web page via In-
ternet using the ID and password sent
to you shortly after the completion of
your acquaintance call.
Then return to your vehicle and pull the
trunk lid handle for a minimum of
20 seconds until the SOS button be-
gins to flash.
The message: “Call connecting” ap-
pears in the multifunction display and
the SOS button is flashing.
The Response Center will then unlock
your vehicle with the remote door un-
locking feature.
i
The indicator lamp in the respective button
flashes until the call is concluded. Calls can only
be terminated by a Response Center or Custom-
er Assistance Center representative except
Roadside Assistance and Information calls,
which can also be terminated by pressing
buttont on the multifunction steering wheel
or COMAND (
page 115).
!
If the indicator lamp continues to flash or
the system does not terminate the call at all,
contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer Ser-
vice at 1-800-387-0100 in Canada.
i
When a Tele Aid call has been initiated, the
audio system is muted. The optional mobile
phone (if installed) switches off. If you must use
this phone, the vehicle must be parked. Unplug
the telephone, switch it on and place the call.
The COMAND navigation system (if engaged) will
continue to run. The multifunction display in the
instrument cluster is available for use, but spo-
ken commands are not available.
i
You can exit Roadside Assistance and/ or
the information display during an active connec-
tion and call up the COMAND application last se-
lected. To do so, select “Back”. Meanwhile,
mute remains active (
page 79).
i
The remote door unlock feature is available
if the relevant mobile phone network is available
and data connection is possible.
The SOS button will flash and the message: “Call
connecting” appears in the multifunction display
to indicate receipt of the door unlock command.
Once the vehicle is unlocked, a Response Center
specialist might attempt to establish voice con-
tact with the vehicle occupants.
If the trunk lid handle was pulled for more than
20 seconds before door unlock authorization
was received by the Response Center, you must
wait 15 minutes before pulling the trunk lid han-
dle again.
674 Technical termsInstrument cluster
The displays and indicator/warning
lamps in the driver’s field of vision, in-
cluding the tachometer, speedometer,
engine temperature and fuel gauge.
ISO9660
A standard file system for recording
data on CDs.
Joliet
Standard for recording data on CDs; an
extension of ISO 9660.
KEYLESS-GO*
System for entering and operating the
vehicle without the use of a SmartKey.
Kickdown
Depressing the accelerator past the
point of resistance shifts the transmis-
sion down to the lowest possible gear.
This very quickly accelerates the vehi-
cle and should not be used for normal
acceleration needs.Kilopascal (kPa)
(
page 527)
LED
(Light E
mitting D
iode)
Semiconductor element that converts
electricity directly into light.
Line of fall
The direct line that an object moves
downhill when influenced by the force
of gravity alone.
LOGIC7
® surround
Multichannel surround technology
from the professional audio industry
that plays back 5.1 and stereo record-
ings in surround sound. LOGIC7
® cre-
ates a natural 360° sound experience
on all seats.
Locking knob
Knob on the door which indicates
whether the door is locked or un-
locked. Pushing the locking knob down
on an individual door from inside will
lock that door.Maintenance System (U.S. vehicles)
Maintenance service indicator in the
->multifunction display that informs the
driver when the next vehicle mainte-
nance service is due. The Maintenance
System in your vehicle tracks distance
driven and the time elapsed since your
last maintenance service, and calls for
the next maintenance service accord-
ingly.
Maximum load rating
(
page 527)
Maximum loaded vehicle weight
(page 527)
Maximum tire inflation pressure
(page 527)
Memory function
Used to store three individual seat,
steering wheel and exterior mirror posi-
tions.
675 Technical terms
MON
(M
otor O
ctane N
umber)
The Motor Octane Number for gasoline
as determined by a standardized meth-
od. It is an indication of a gasoline’s
ability to resist undesired detonation
(knocking). The average of both the
MON (Motor Octane Number) and
->RON (Research Octane Number) is
posted at the pump, also known as
ANTI-KNOCK INDEX.
MP3
The term used in everyday speech for
->MPEG1 Audio Layer 3.
MPEG1 Audio Layer 3
A means of compressing digital audio
data.
Multifunction display
Display field in the speedometer used
to present information provided by the
control system.Multifunction steering wheel
Steering wheel with buttons for operat-
ing the control system.
Night View Assist*
Driving system that illuminates roads
with infrared light in addition to the nor-
mal headlamps and shows a
black-and-white image of the road in
the multifunction display.
Normal occupant weight
(
page 527)
Occupant distribution
(page 527)
OCS
(Occupant C
lassification S
ystem)
The Occupant Classification System
automatically turns the front passenger
front air bag on or off based on the
classified occupant weight category
determined by weight sensor readings
from the front passenger seat.Overspeed range
Engine speeds within the red marking
of the tachometer dial. Avoid this en-
gine speed range, as it may result in se-
rious engine damage that is not
covered by the Mercedes-Benz Limited
Warranty.
Parktronic system*
System which uses visual and acoustic
signals to assist the driver during park-
ing maneuvers.
Park Assist*
System which uses visual and acoustic
signals to assist the driver during park-
ing maneuvers.
678 Technical termsTightening torque
Force times lever arm (e.g. a lug
wrench) with which threaded fasteners
such as wheel bolts are tightened.
TIN
(T
ire I
dentification N
umber)
(
page 527)
Tire load rating
(page 528)
Tire ply composition and material used
(page 528)
Tire speed rating
(page 528)
Traction
(page 528)
Tread
(page 528)
Treadwear indicators
(page 528)UDF
(U
niversal D
isc F
ormat)
A universal file system for optical me-
dia allowing an operating system to
read, write and modify data stored on
optical media that was created by an-
other operating system.
Uniform Tire Quality Grading Standards
(
page 528)
Uphill driving assistant
While you are driving up a hill, this sys-
tem holds the vehicle in place for ap-
prox. one second after you have taken
your foot off the brake pedal.
Vehicle capacity weight
(page 528)
Vehicle level control
The ground clearance of the vehicle is
automatically controlled according to a
selected setting and speed. The driver
can choose manually within a range of
ground clearance, for example on very
rough roads. Vehicle maximum load on the tire
(
page 528)
VIN
(Vehicle I
dentification N
umber)
The number set by the manufacturer
and stamped on the body to uniquely
identify each vehicle produced.
Voice Control*
Voice control system for car phones,
portable cell phones and audio sys-
tems (radio, CD, etc.).