440 Controls in detailTrunkClosing trunk and locking vehicle from
outside (vehicles with KEYLESS-GO*)
In vehicles with trunk opening/closing sys-
tem* and KEYLESS-GO*, you can close the
trunk and lock the vehicle simultaneously
from the outside using the KEYLESS-GO
locking/closing switch.
1KEYLESS-GO locking/closing switch
Make sure you have the SmartKey with
KEYLESS-GO with you.
Press switch1 briefly.
The vehicle is locked and the trunk
closes automatically. With the hood and all doors closed, all
turn signal lamps flash three times to
confirm locking. The locking knobs in
the doors move down. The anti-theft
alarm system is activated.
Trunk emergency release
With the emergency release button, the
trunk can be opened from inside the trunk.
1Emergency release button
Briefly press emergency release
button1.
The trunk opens.
Illumination of the emergency release but-
ton:
The button will flash for 30 minutes af-
ter opening the trunk.
The button will flash for 60 minutes af-
ter closing the trunk.
i
If the trunk lid comes into contact with an
object while closing (e.g. luggage that has been
piled too high) in the upper motion sequence, the
closing procedure is stopped and the trunk re-
opens slightly.
i
The emergency release button unlocks and
opens the trunk while the vehicle is standing still
or in motion.
i
The emergency release button does not
open the trunk if the vehicle battery is dis-
charged or disconnected.
441 Controls in detail
Power tilt/sliding sunroof
Power tilt/sliding sunroof
Opening and closing power tilt/sliding sunroofWarning!
G
When closing the tilt/sliding sunroof, make
sure that there is no danger of anyone being
harmed by the closing procedure.
If the tilt/sliding sunroof encounters an ob-
struction that blocks its path in a circum-
stance where you are closing the tilt/sliding
sunroof by moving the tilt/sliding sunroof
switch past the resistance point, or by
pressing and holding button‹on the
SmartKey, by pressing and holding the sen-
sor surface (vehicles with KEYLESS-GO*) on
the outside door handle, the automatic re-
versal function will not operate.
The opening/closing procedure of the
tilt/sliding sunroof can be immediately halt-
ed by releasing the switch or, if the switch
was moved past the resistance point and re-
leased, by moving the switch in any direc-
tion.
The tilt/sliding sunroof is made out of glass.
In the event of an accident, the glass may
shatter. This may result in an opening in the
roof.
In a vehicle rollover, occupants not wearing
their seat belts or not wearing them properly
may be thrown out of the opening. Such an
opening also presents a potential for injury
for occupants wearing their seat belts
properly as entire body parts or portions of
them may protrude from the passenger
compartment.
When leaving the vehicle, always remove the
SmartKey or SmartKey with KEYLESS-GO*
from the starter switch, take it with you, and
lock the vehicle. Do not leave children unat-
tended in the vehicle, or with access to an
unlocked vehicle. Unsupervised use of vehi-
cle equipment can cause an accident
and/or serious personal injury.!
To avoid damaging the seals, do not trans-
port any objects with sharp edges which can
stick out of the tilt/sliding sunroof.Do not open the tilt/sliding sunroof if there is
snow or ice on the roof, as this could result in
malfunctions.
The tilt/sliding sunroof can be opened or closed
manually should an electrical malfunction occur
(
page 617).
i
When the tilt/sliding sunroof is open, reso-
nance noises may result in addition to the usual
wind noises. They are caused by minimal pres-
sure changes in the passenger compartment. To
reduce or eliminate these noises, change the po-
sition of the tilt/sliding sunroof or open a side
window slightly.
i
You can also open or close the tilt/sliding
sunroof using the SmartKey, see “Summer open-
ing feature” (
page 355) and “Convenience
closing feature” (page 356). Depending on
current position, the tilt/sliding sunroof may
also open or close when the air recirculation
button, (
page 426) is pressed and held
for 2 seconds.
i
If PRE-SAFE
® has been activated, the
tilt/sliding sunroof closes automatically until
only a small gap remains.
442 Controls in detailPower tilt/sliding sunroof1Push back to slide sunroof open
2Push forward to slide sunroof closed
3Push up to raise sunroof at rear
4Pull down to lower sunroof at rear
With the sunroof closed or tilted open, a
screen can be slid into the roof opening to
help provide shade. When sliding the sun-
roof open, the screen will also retract.
Switch on the ignition (
page 315).
To open, close, raise or lower, move the
switch to resistance point in the re-
quired direction1to4 until the
tilt/sliding sunroof has reached the de-
sired position.
Express-operation: To open, close,
raise or lower, move the switch past
the resistance point in the required
direction1to4 and release.
The tilt/sliding sunroof opens or closes
completely.
Stopping during Express-opening/
closing: Move the switch in any direc-
tion.
Synchronizing
The tilt/sliding sunroof must be synchro-
nized
after the tilt/sliding sunroof has been
closed manually (
page 617)
if the tilt/sliding sunroof can only be
opened with a jerking motion
after a malfunction
Switch on the ignition (
page 315).
Press and hold the sunroof switch in
the direction of arrow3 until the
tilt/sliding sunroof is fully raised at the
rear.
Keep holding the sunroof switch in the
direction of arrow3 for approximately
1 second.
Check the Express-operation feature
(page 442).
If the tilt/sliding sunroof opens com-
pletely, the sunroof is synchronized.
Otherwise repeat the above steps.
i
With the SmartKey in starter switch
position0 or removed from the starter switch,
the tilt/sliding sunroof can be operated
until you open the driver’s or passenger door
for up to approximately 5 minutes
i
If the movement of the tilt/sliding sunroof is
blocked during the closing procedure, the sun-
roof will stop and reopen slightly.
!
Do not open the tilt/sliding sunroof com-
pletely if it is not aligned. Otherwise you could
damage the tilt/sliding sunroof.
444 Controls in detailPanorama roof with power tilt/sliding panel*Operating rear roller sunblind from rearRear door control panel1Retracting
2Extending
Extending: Press button2 on the
rocker switch until the rear roller sun-
blind has reached the desired position.
Retracting: Press button1 on the
rocker switch until the rear roller sun-
blind has reached the desired position.Opening and closing panorama roof
with power tilt/sliding panelWarning!
G
When opening or closing the tilt/sliding pan-
el, make sure that there is no danger of any-
one being harmed by the opening or closing
procedure.
The opening procedure of the tilt/sliding
panel can be immediately halted by releas-
ing the switch or, if the switch was moved
past the resistance point and released, by
moving the switch in any direction.
The closing procedure of the tilt/sliding
panel can be immediately halted by releas-
ing the switch.
The panorama roof with power tilt/sliding
panel is made out of glass. In the event of an
accident, the glass may shatter. This may re-
sult in an opening in the roof.
In a vehicle rollover, occupants not wearing
their seat belts or not wearing them properly
may be thrown out of the opening.
Such an opening also presents a potential
for injury for occupants wearing their seat
belts properly as entire body parts or por-
tions of them may protrude from the pas-
senger compartment.
When leaving the vehicle, always remove the
SmartKey or SmartKey with KEYLESS-GO*
from the starter switch, take it with you, and
lock the vehicle. Do not leave children
unattended in the vehicle, or with access to
an unlocked vehicle. Unsupervised use of
vehicle equipment can cause an accident
and/or serious personal injury.!
To avoid damaging the seals, do not trans-
port any objects with sharp edges which can
stick out of the tilt/sliding panel.
Do not open the tilt/sliding panel if there is snow
or ice on the roof, as this could result in malfunc-
tions.
The tilt/sliding panel can be opened or closed
manually should an electrical malfunction occur
(
page 617).
448 Controls in detailLoading and storingStorage compartmentsStorage compartments in the front pas-
senger compartment
Glove box
1Glove box lid release
2Unlocking glove box
3Locking glove box
The glove box can be unlocked and locked
with the mechanical key (
page 614).
Opening: Press glove box lid
release1.
Closing: Push the lid up.
Locking: Insert the mechanical key
into the glove box lock and turn it
clockwise to position3.
Unlocking: Insert the mechanical key
into the glove box lock and turn it coun-
terclockwise to position2.
Storage compartments in the front arm-
rest
1Storage tray/telephone compartment
2Storage compartment (not with rear
climate control system*)
Do not pile luggage or cargo higher than the
seat backs. Do not place anything on the
rear-window shelf.
Never drive vehicle with trunk open. Deadly
carbon monoxide (CO) gases may enter ve-
hicle interior resulting in unconsciousness
and death.Warning!
G
To help avoid personal injury during a colli-
sion or sudden maneuver, exercise care
when storing objects in the vehicle. Put lug-
gage or cargo in the trunk if possible. Do not
pile luggage or cargo higher than the seat
backs.
Parcel nets cannot secure hard or heavy ob-
jects.
Keep compartment lids closed. This will help
to prevent stored objects from being thrown
about and injuring vehicle occupants during
braking
vehicle maneuvers or
an accident.
457 Controls in detail
Useful features
Opening ashtray
Press mark on cover plate2 forward.
Removing ashtray insert
Push sliding button1 to the left.
The ashtray is disengaged and slides
out a short way.
Remove the insert from the ashtray
frame.
Reinstalling ashtray insert
Install the insert by pushing it back into
the frame until it engages.
Closing ashtray
Briefly press mark on cover plate2
forward.
Rear door ashtray
Opening ashtray
Lift up the cover.Removing ashtray insert
1Insert
Press the open cover outwards beyond
the stop.
Ashtray insert1 pops out of the hold-
er.
Remove insert by pulling it upward.
Reinstalling ashtray insert
Install the insert by pushing it back into
the frame until it engages.
Cigarette lightersWarning!
G
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only.
Make sure that any children traveling with
you do not injure themselves or start a fire
with the hot cigarette lighter.
When leaving the vehicle, always remove the
SmartKey or SmartKey with KEYLESS-GO*
from the starter switch, take it with you, and
lock the vehicle. Do not leave children unat-
tended in the vehicle, or with access to an
unlocked vehicle. Unsupervised use of vehi-
cle equipment may cause an accident
and/or serious personal injury.
To avoid possible injury to children sitting in
the rear seat, activate the override switch
(page 67). Activation of the override
switch deactivates the rear center console
lighter.
462 Controls in detailUseful featuresTele Aid
The Tele Aid system
(Tele
matic A
larm I
dentification on D
e-
mand)
The Tele Aid system consists of three
types of response:
automatic and manual emergency
roadside assistance, and
informationThe Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and mo-
bile phone and GPS coverage are available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç or use the COMAND
volume thumbwheel , on the lower
part of the front central console
(
page 89).
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.Shortly after the completion of your
Tele Aid acquaintance call, you will receive
a user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.
System self-check
Initially, after switching on the ignition,
malfunctions are detected and indicated.
If a malfunction is detected, the indicator
lamps in the SOS button, the Roadside As-
sistance button• and the Information
button¡ stay on longer than
10 seconds or do not come on. The mes-
sage “Tele Aid not activated” or “Tele Aid
inoperative” appears in the multifunction
display.
!
The initial activation of the Tele Aid system
may only be performed by completing the sub-
scriber agreement and placing an acquaintance
call using the Information button¡. Failure
to complete either of these steps will result in a
system that is not activated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
i
The Tele Aid system utilizes the mobile
phone network for communication and the GPS
(Global Positioning System) satellites for vehicle
location. If either of these signals are unavail-
able, the Tele Aid system may not function and if
this occurs, assistance must be summoned by
other means.
i
The SOS button is located above the interior
rear view mirror (
page 464).
The Roadside Assistance button• and the
Information button¡ are located below the
center armrest cover (page 465).
468 Controls in detailUseful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
or
Contact the Tele Aid web page via In-
ternet using the ID and password sent
to you shortly after the completion of
your acquaintance call.
Then return to your vehicle and pull the
trunk lid handle for a minimum of
20 seconds until the SOS button be-
gins to flash.
The message: “Call connecting” ap-
pears in the multifunction display and
the SOS button is flashing.
The Response Center will then unlock
your vehicle with the remote door un-
locking feature.
i
The indicator lamp in the respective button
flashes until the call is concluded. Calls can only
be terminated by a Response Center or Custom-
er Assistance Center representative except
Roadside Assistance and Information calls,
which can also be terminated by pressing
buttont on the multifunction steering wheel
or COMAND (
page 115).
!
If the indicator lamp continues to flash or
the system does not terminate the call at all,
contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer Ser-
vice at 1-800-387-0100 in Canada.
i
When a Tele Aid call has been initiated, the
audio system is muted. The optional mobile
phone (if installed) switches off. If you must use
this phone, the vehicle must be parked. Unplug
the telephone, switch it on and place the call.
The COMAND navigation system (if engaged) will
continue to run. The multifunction display in the
instrument cluster is available for use, but spo-
ken commands are not available.
i
You can exit Roadside Assistance and/ or
the information display during an active connec-
tion and call up the COMAND application last se-
lected. To do so, select “Back”. Meanwhile,
mute remains active (
page 79).
i
The remote door unlock feature is available
if the relevant mobile phone network is available
and data connection is possible.
The SOS button will flash and the message: “Call
connecting” appears in the multifunction display
to indicate receipt of the door unlock command.
Once the vehicle is unlocked, a Response Center
specialist might attempt to establish voice con-
tact with the vehicle occupants.
If the trunk lid handle was pulled for more than
20 seconds before door unlock authorization
was received by the Response Center, you must
wait 15 minutes before pulling the trunk lid han-
dle again.