108 Safety and Security
Anti-theft systems
Arming the alarm system
The alarm system is armed after you have
locked the vehicle with the SmartKey or
SmartKey with KEYLESS-GO*.
The alarm system indicator lamp is located
to the lower left of the hazard warning
flasher.
1Alarm system indicator lamp
Make sure all doors and the tailgate are
closed.
Lock the vehicle (page 68).
The turn signal lamps flash three times
to indicate that the vehicle is locked.
The alarm system is armed within ap-
proximately 10 seconds. Alarm system
indicator lamp 1 flashes.Disarming the alarm system
Unlock the vehicle (page 38).
The turn signal lamps flash once to
indicate that the vehicle is disarmed.
Alarm system indicator lamp 1 goes
out.
iIf the alarm stays on for more than
30 seconds, a call to the Response Center is
initiated automatically by the Tele Aid* system
(
page 330) provided that the Tele Aid* service
was subscribed to and properly activated, and
that necessary cellular service and GPS cover-
age are available.
iIf the turn signal lamps do not flash three
times, one of the following elements may not be
properly closed:
a door
the tailgate
Close the respective element and lock the
vehicle again.
iThe alarm system will rearm automatically
again after approximately 40 seconds if neither a
door nor the tailgate is opened.
112 Controls in detail
In the “Controls in detail” section you will
find detailed information on how to oper-
ate the equipment installed in your vehicle.
If you are already familiar with the basic
functions of your vehicle, this section will
be of particular interest to you.
To quickly familiarize yourself with the ba-
sic functions of the vehicle, refer to the
“Getting started” section of this manual.
The corresponding page numbers are
given at the beginning of each segment.
Locking and unlocking
For more information on locking and un-
locking, see the “Getting started” section
(
page 38) and (page 68).
SmartKey
Your vehicle comes supplied with two
SmartKeys, each with remote control and
a removable mechanical key.
The locking tabs for the mechanical key
portion of the two SmartKeys are a differ-
ent color to help distinguish each
SmartKey unit.
The SmartKey provides an extended oper-
ating range. To prevent theft, however, it is
advisable to only unlock the vehicle when
you are in close proximity to it.
The SmartKey centrally locks and unlocks:
the doors
the tailgate
the fuel filler flap
SmartKey with remote control
1‹Lock button
2ŠUnlock button* for tailgate
3Locking tab for mechanical key
4ŒUnlock button
5Battery check lamp
6ÂPanic button (
page 99)
117 Controls in detail
Locking and unlocking
Important notes on using KEYLESS-GO*
You can also use the SmartKey with
KEYLESS-GO like a normal SmartKey
(
page 112).
You can combine KEYLESS-GO func-
tions with normal SmartKey functions
(e.g. unlocking with KEYLESS-GO and
locking with the ‹button).
Always carry the SmartKey with
KEYLESS-GO with you.
Never store the SmartKey with
KEYLESS-GO together with
electronic items such as a cellular
phone or another SmartKey with
KEYLESS-GO
metallic objects such as coins or
metal foil
Doing so could impair the function of
the KEYLESS-GO system.
To lock or unlock the vehicle, the
SmartKey with KEYLESS-GO must be
located outside the vehicle within
approximately 3 ft (1 m) of the respec-
tive door or the tailgate.
In order to start the engine with the
SmartKey with KEYLESS-GO:
The SmartKey with KEYLESS-GO
must be located in the vehicle.
The KEYLESS-GO start/stop button
must be inserted in the starter
switch (
page 41).
The brake pedal must be firmly de-
pressed. Do not depress the accel-
erator.
If the SmartKey with KEYLESS-GO is
positioned farther away from the vehi-
cle, the system may no longer recog-
nize the SmartKey with KEYLESS-GO.
The vehicle then cannot be locked or
the engine started via the KEYLESS-GO
system.
iCanada only:
This device complies with RSS-210 of Industry
Canada. Operation is subject to the following
two conditions:
(1) This device may not cause interference, and
(2) this device must accept any interference
received, including interference that may
cause undesired operation of the device.
Any unauthorized modification to this device
could void the user’s authority to operate the
equipment.
iYou can also open and close the power win-
dows, the tilt/sliding sunroof*, or the tilt/sliding
panel* (
page 261) using the SmartKey with
KEYLESS-GO, see “Summer opening feature”
(
page 254) and “Convenience closing fea-
ture” (
page 256).
122 Controls in detail
Locking and unlocking
Opening the doors from the inside
You can open a locked door from the in-
side. Open door only when conditions are
safe to do so.
1Locking knob
2Inside door handleFront doors
Pull on inside door handle2 on the
respective front door to open door.
If the door was locked, locking knob1
will move up.
Rear doors
Pull up locking knob1 on the respec-
tive rear door to unlock door.
Pull on inside door handle2 on the re-
spective rear door to open door.
iIf the vehicle has previously been locked
from the outside with the SmartKey or
KEYLESS-GO*, opening a door from the inside
will trigger the anti-theft alarm system.
To cancel the alarm, do one of the following:
With the SmartKey
Insert the SmartKey in the starter switch.
Press theŒ or ‹button on the
SmartKey.
With KEYLESS-GO*
Grasp an outside door handle.
Press the KEYLESS-GO start/stop button
(
page 41).
The SmartKey with KEYLESS-GO must be
inside the vehicle.
126 Controls in detail
Locking and unlocking
If the tailgate comes into contact with an
object while closing (e.g. luggage that has
been piled too high) the closing procedure
is stopped and the tailgate reopens.Closing the tailgate from the outside
manually
1Handle
Lower tailgate by pulling firmly on
handle1.
Close tailgate with hands placed flat
on it.
Once the tailgate touches the latch,
the tailgate will pull itself shut automat-
ically.
Warning!G
Only drive with the tailgate closed as,
among other dangers such as blocked
visibility, exhaust fumes may enter the
vehicle interior.
Warning!G
To prevent possible personal injury, always
keep hands and fingers away from the cargo
compartment opening when closing the
tailgate. Be especially careful when small
children are around.
When leaving the vehicle, always remove the
SmartKey or SmartKey with KEYLESS-GO*
from the starter switch, take it with you, and
lock the vehicle. Do not leave children
unattended in the vehicle, or with access to
an unlocked vehicle. Unsupervised use of
vehicle equipment may cause an accident
and/or serious personal injury.
Warning!G
Only drive with the tailgate closed as,
among other dangers such as blocked
visibility, exhaust fumes may enter the
vehicle interior.
127 Controls in detail
Locking and unlocking
Closing the tailgate from the outside
(vehicles without KEYLESS-GO*)
In vehicles with power tailgate* you can
close the tailgate from the outside using
the tailgate closing switch or the
Šbutton on the SmartKey.
1Tailgate closing switch
Press tailgate closing switch1 briefly.
The tailgate closes and an acoustic
warning sounds.If the tailgate comes into contact with an
object while closing (e.g. luggage that has
been piled too high), the closing procedure
is stopped and the tailgate reopens.
iTo prevent an inadvertent lockout, do not
place the SmartKey in the cargo compartment.
Vehicles with KEYLESS-GO*: To prevent a
possible inadvertent lockout, the tailgate will
open automatically if a SmartKey with
KEYLESS-GO is recognized inside the vehicle.
iIf the vehicle was previously centrally locked
with the SmartKey or KEYLESS-GO*, the tailgate
will lock automatically after closing it. The turn
signals flash three times to confirm locking.
iYou can also close the tailgate manually
(
page 126).
Warning!G
Monitor the closing procedure carefully to
make sure no one is in danger of being in-
jured. To prevent possible personal injury,
always keep hands and fingers away from
the cargo compartment opening when clos-
ing the tailgate. Be especially careful when
small children are around. To stop the clos-
ing procedure, do one of the following:
Press tailgate closing switch1.
Press the Šbutton on the SmartKey.
Press or pull the remote tailgate switch
(on the driver’s door).
128 Controls in detail
Locking and unlocking
Closing the tailgate and locking the
vehicle from the outside (vehicles with
KEYLESS-GO*)
In vehicles with power tailgate* and
KEYLESS-GO*, you can close the tailgate
and lock the vehicle simultaneously from
the outside using the KEYLESS-GO* lock-
ing/closing switch or the Šbutton on
the SmartKey with KEYLESS-GO*.
1Tailgate closing switch
2KEYLESS-GO* locking/closing switchEven with the SmartKey removed from the
starter switch, the tailgate closing switch
can be operated. Therefore, do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. Unsuper-
vised use of vehicle equipment may cause
an accident and/or serious personal injury.
Warning!G
Only drive with the tailgate closed as,
among other dangers such as blocked
visibility, exhaust fumes may enter the vehi-
cle interior.
iDo not place the SmartKey in the open car-
go compartment. You may lock yourself out.
iIf the vehicle was previously centrally
locked, the tailgate will lock automatically after
closing it. The turn signals will flash three times
to confirm locking.
Warning!G
Monitor the closing procedure carefully to
make sure no one is in danger of being in-
jured. To prevent possible personal injury,
always keep hands and fingers away from
the cargo compartment opening when clos-
ing the tailgate. Be especially careful when
small children are around. To stop the clos-
ing procedure, do one of the following:
Press tailgate closing switch1.
Press KEYLESS-GO* locking/closing
switch* 2.
Press the Šbutton on the SmartKey
with KEYLESS-GO* (
page 116).
Press or pull the remote tailgate switch
on the driver’s door (
page 125).
140 Controls in detail
Seats
Second-row seat head restraint
1Head restraint
2Release button
Raising:
Manually adjust the height of head
restraint 1 by pulling it upward to the
desired position.
Lowering:
To lower head restraint 1, press
release button2 and push down on
head restraint 1.Head restraints
iThe third-row seat head restraints are ad-
justed in the same manner.
iThe tilt of the second-row head restraints is
adjusted in the same manner as the front-seat
head restraints, see “Head restraint fore and aft
adjustment” (
page 46).
The tilt of the third-row head restraints cannot be
adjusted.
Warning!G
Do not drive the vehicle without the seat
head restraints installed when the rear seats
are occupied. Head restraints are intended
to help reduce injuries during an accident.
With a third-row seat occupied, make sure
to move the respective head restraint up
from the lowest non-use position and have
the occupant adjust the head restraint
properly.
For your protection, drive only with properly
positioned head restraints.
Adjust the head restraint in such a way that
it is as close to the head as possible and the
head restraint supports the back of the head
at eye level. This will reduce the potential for
injury to the head and neck in the event of
an accident or similar situation.
iWhen removing or installing the head re-
straint of a second-row seat, adjust the seat to
the rear as far as possible (
page 138) and fold
the seat backrest (
page 133) forward.