336 Controls in detail
Useful features
Call priority
If other service calls such as a Roadside
Assistance call or Information call are
active, an Emergency call is still possible.
In this case, the Emergency call will take
priority and override all other active calls.Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle at the time
arranged with the Response Center
and pull the tailgate recessed handle
for a minimum of 20 seconds until the
SOS button is flashing.
The message
Connecting call
appears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
iThe indicator lamp in the respective button
flashes until the call is concluded. Emergency
calls can only be terminated by a Response
Center or Customer Assistance Center repre-
sentative, whereas Roadside Assistance and
Information calls can also be terminated using
thetbutton on the multifunction steering
wheel or the END button on the COMAND
system headunit.
!If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer
Service at 1-800-387-0100 in Canada.
iThe remote door unlock feature is
available if the relevant cellular phone network is
available.
The SOS button will flash and the message
Connecting call will appear in the multifunc-
tion display to indicate receipt of the door unlock
command.
Once the vehicle is unlocked, a Response Center
specialist may attempt to establish voice contact
with the vehicle occupants.
If the tailgate recessed handle was pulled for
more than 20 seconds before door unlock autho-
rization was received by the Response Center,
you must wait 15 minutes before pulling the
tailgate recessed handle again.
345 Operation
The first 1 000 miles (1 500 km)
Driving instructions
At the gas station
Engine compartment
Tires and wheels
Winter driving
Maintenance
Vehicle care
349 Operation
Driving instructions
To help prevent brake disk corrosion after
driving on wet road surfaces (particularly
salted roads), it is advisable to brake the
vehicle with considerable force prior to
parking. The heat generated serves to dry
the brakes.
If your brake system is normally only
subjected to moderate loads, you should
occasionally test the effectiveness of the
brakes by applying above-normal braking
pressure at higher speeds. This will also
enhance the grip of the brake pads.
Refer to the description of the Brake Assist
System (BAS) (
page 102).Brake pad wear or a leak in the system may
be the reason for low brake fluid level in
the reservoir.
The brake fluid level in the reservoir may
be too low if the brake warning lamp
in the instrument cluster comes on and an
acoustic warning sounds although the
parking brake is released (
page 421).
Observe additional messages in the multi-
function display that may appear
(
page 454).
Have the brake system inspected
immediately. Contact an authorized
Mercedes-Benz Light Truck Center.
All checks and service work on the brake
system should be carried out by qualified
technicians only. Contact an authorized
Mercedes-Benz Light Truck Center.
Only install brake pads and brake fluid
recommended by Mercedes-Benz.
After hard braking, it is advisable to drive
on for some time, rather than immediately
park, so that the air stream will cool down
the brakes faster.
Warning!G
Make sure not to endanger any other road
users when carrying out these braking
maneuvers.
Warning!G
If other than recommended brake pads are
installed, or other than recommended brake
fluid is used, the braking properties of the
vehicle can be degraded to an extent that
safe braking is substantially impaired. This
could result in an accident.
!When driving down long and steep grades,
relieve the load on the brakes by shifting into a
lower gear to use the engine’s braking power.
This helps prevent overheating of the brakes and
reduces brake pad wear.
When using the engine’s braking power, a drive
wheel may not spin for an extended period of
time, e.g. on slippery road surfaces. This may
cause serious damage to the drivetrain which is
not covered by the Mercedes-Benz Limited War-
ranty.
350 Operation
Driving instructions
High-performance brake system
(R 63 AMG only)
The high-performance brake system is
designed to operate under the extremely
high operating demands required to
accommodate the performance capabili-
ties of the vehicle. The brakes may
produce a squeaking-type noise depending
on the
vehicle speed
brake force applied
ambient conditions, e.g. temperature
and humidity
As with any brake system, the wear of indi-
vidual brake system components such as
brake pads or disks strongly depends on
your driving style and the conditions under
which you operate the vehicle. Thus, a driv-
ing style calling for high demand braking
will cause your vehicle’s brakes to wear
more quickly.Parking brake
When driving on wet roads or dirt covered
surfaces, road salt and/or dirt can get into
the parking brake. To prevent corrosion
and a reduction in the braking power of the
parking brake, observe the following:
From time to time, lightly engage the
parking brake before driving off.
Drive a distance of approximately
110 yds (100 m) at a maximum speed
of 12 mph (20 km/h)
Warning!G
New vehicle brake pads and discs, and
replacement brake pads and discs may take
several hundred miles of driving until they
provide optimum braking efficiency. Until
that time, you may need to use increased
brake pedal pressure while braking. Please
be aware of this and adjust your driving and
braking accordingly during this break-in
period.
Excessive high demand braking will cause
correspondingly high brake wear. Please be
attentive to the brake warning lamp in the
instrument cluster and brake condition mes-
sages in the multifunction display.
Especially for high performance driving, it is
important to maintain and have the brake
system checked regularly.
Warning!G
While performing this procedure, please as-
sure that the vehicle is stopped before ap-
plying the parking brake. Otherwise the rear
wheels could lock up. You could lose control
of the vehicle and cause an accident. In ad-
dition, the vehicle’s brake lights do not light
up when the parking brake is engaged.
Make sure not to endanger any other road
users when you engage the parking brake.
351 Operation
Driving instructions
Driving off
Apply the brakes to test them briefly after
driving off. Perform this procedure only
when the road is clear of other traffic.
Warm up the engine smoothly. Do not
place full load on the engine until the oper-
ating temperature has been reached.Parking
!When driving off on a slippery surface, do
not allow a drive wheel to spin for an extended
period with the ESP
® switched off. Doing so may
cause serious damage to the drivetrain which is
not covered by the Mercedes-Benz Limited
Warranty.
!Simultaneously depressing the accelerator
pedal and applying the brake reduces engine
performance and causes premature brake and
drivetrain wear.
Warning!G
Do not park this vehicle in areas where com-
bustible materials such as grass, hay or
leaves can come into contact with the hot
exhaust system, as these materials could be
ignited and cause a vehicle fire.
To reduce the risk of personal injury or dam-
age to the vehicle drivetrain as a result of
vehicle movement, before turning off the en-
gine and leaving the vehicle always:
Keep right foot on brake pedal.
Firmly depress parking brake pedal.
Shift the automatic transmission to
positionP.
Slowly release brake pedal.
When parked on an incline, turn front
wheel towards the road curb.
Turn the SmartKey in the starter switch
to position0 and remove the SmartKey
from the starter switch, or press the
start/stop button (vehicles with
KEYLESS-GO*).
Take the SmartKey or the SmartKey with
KEYLESS-GO* and lock vehicle when
leaving.
352 Operation
Driving instructions
TiresTreadwear indicators (TWI) are required by
law. These indicators are located in six
places on the tread circumference and
become visible at a tread depth of
approximately
1/16in (1.6 mm), at which
point the tire is considered worn and
should be replaced.
The treadwear indicator appears as a solid
band across the tread.Specified tire inflation pressures must be
maintained. This applies particularly if the
tires are subjected to high loads (e.g. high
speeds, heavy loads, high ambient temper-
atures).
For more information, see “Tires and
wheels” (
page 373).
Hydroplaning
Depending on the depth of the water layer
on the road, hydroplaning may occur, even
at low speeds and with new tires. Reduce
vehicle speed, avoid track grooves in the
road and apply brakes cautiously in the
rain.
Warning!G
If you feel a sudden significant vibration or
ride disturbance, or you suspect that possi-
ble damage to your vehicle has occurred,
you should turn on the hazard warning
flashers, carefully slow down, and drive with
caution to an area which is a safe distance
from the road.
Inspect the tires and the vehicle underbody
for possible damage. If the vehicle or tires
appear unsafe, have the vehicle towed to
the nearest Mercedes-Benz Light Truck
Center or tire dealer for repairs.
Warning!G
Although the applicable federal motor
vehicle safety laws consider a tire to be
worn when the treadwear indicators (TWI)
become visible at approximately
1/16in (1.6 mm), we recommend that you
do not allow your tires to wear down to
that level. As tread depth approaches
1/8in (3 mm), the adhesion properties on
a wet road are sharply reduced.
Depending upon the weather and/or road
surface (conditions), the tire traction varies
widely.
Warning!G
Do not drive with a flat tire. A flat tire affects
the ability to steer or brake the vehicle. You
may lose control of the vehicle. Continued
driving with a flat tire or driving at high
speed with a flat tire will cause excessive
heat build-up and possibly a fire.
353 Operation
Driving instructions
Tire traction
The safe speed on a wet, snow covered or
icy road is always lower than on a dry road.
You should pay particular attention to the
condition of the road whenever the outside
temperatures are close to the freezing
point.Mercedes-Benz recommends winter tires
(
page 405) with a minimum tread depth
of approximately 1/6in (4 mm) on all four
wheels for the winter season to ensure
normal balanced handling characteristics.
On packed snow, they can reduce your
stopping distance compared to summer
tires.
Stopping distance, however, is still consid-
erably greater than when the road is not
covered with snow or ice. Exercise appro-
priate caution.
Tire speed rating
Regardless of the tire speed rating, local
speed limits should be obeyed. Use
prudent driving speeds appropriate to
prevailing conditions.
Warning!G
If ice has formed on the road, tire traction
will be substantially reduced. Under such
weather conditions, drive, steer and brake
with extreme caution.
!Avoid spinning of a drive wheel. This may
cause serious damage to the drivetrain which is
not covered by the Mercedes-Benz Limited
Warranty.
Warning!G
Even when permitted by law, never operate
a vehicle at speeds greater than the maxi-
mum speed rating of the tires.
Exceeding the maximum speed for which
tires are rated can lead to sudden tire
failure, causing loss of vehicle control and
possibly resulting in an accident and/or
serious injury and possible death, for you
and for others.
354 Operation
Driving instructions
R320 CDI, R350, R500
Your vehicle is factory equipped with
“H”-rated tires, which have a speed rating
of 130 mph (210 km/h).
An electronic speed limiter prevents your
vehicle from exceeding a speed of
130 mph (210 km/h).
R350, R500 (with Sport Package*)
R350, R500 (with AMG rims*)
Your vehicle is factory equipped with
“W”-rated tires, which have a speed rating
of 168 mph (270 km/h)
An electronic speed limiter prevents your
vehicle from exceeding a speed of
130 mph (210 km/h).R63AMG
Your vehicle is factory equipped with
“Y”-rated tires, which have a speed rating
of 186 mph (300 km/h).
An electronic speed limiter prevents your
vehicle from exceeding a speed of
155 mph (250 km/h).
R 63 AMG with increased top speed*
Your vehicle is factory equipped with
“Y”-rated tires, which have a speed rating
of 186 mph (300 km/h).
An electronic speed limiter prevents your
vehicle from exceeding a speed of
171 mph (275 km/h).Winter driving instructions
The most important rule for slippery or icy
roads is to drive sensibly and to avoid
abrupt acceleration, braking and steering
maneuvers. Do not use the cruise control
system under such conditions.
When the vehicle is in danger of skidding,
shift the automatic transmission to
positionN. Try to keep the vehicle under
control by corrective steering action.
iFor information on speed ratings for winter
tires, see “Winter tires” (
page 405).
For additional general information on tire speed
markings on the tire sidewall, see “Tire speed
rating” (
page 403).
iFor information on driving with snow chains,
see “Snow chains” (
page 406).
Warning!G
On slippery road surfaces, never downshift
in order to obtain braking action. This could
result in drive wheel slip and reduced vehi-
cle control. Your vehicle’s ABS will not pre-
vent this type of control loss.