233 Controls in detail
Useful features
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Light Truck Center. For
services such as labor and/or towing,
charges may apply. Refer to the Roadside
Assistance Manual for more information.
The following is only available in the USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.Information button¡
The Information button¡ is located
below the center armrest cover.
1Button to open telephone tray
2Armrest cover
3Information button¡
Press button1 and lift up armrest
cover2.
iThe indicator lamp on the Roadside
Assistance button• remains illuminated in
red for approximately 10 seconds during the
system self-check after switching on the ignition
(together with the SOS button and the
Information button¡).
See system self-check (
page 230) if the
indicator lamp does not come on in red or stays
on longer than approximately 10 seconds.
If the indicator lamp on the Roadside Assistance
button• is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate a Roadside Assistance call (e.g. the rele-
vant cellular phone network was not available).
The message
Call failed appears in the
multifunction display.
Roadside Assistance calls can be terminated
using thet button on the multifunction
steering wheel or the END button on the
COMAND system headunit.
234 Controls in detail
Useful features
Press and hold button3 (for longer
than 2 seconds).
A call to the Customer Assistance
Center will be initiated. The button will
flash while the call is in progress. The
message
Connecting call will appear
in the multifunction display.
When the connection is established, the
message
Call connected appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular
and GPS signals).A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest
Mercedes-Benz Light Truck Center or
Mercedes-Benz USA products and services
is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you
separately) to learn more (USA only).
iWhile the call is connected, you can change
to the navigation menu by pressing the NAV
button on the COMAND system headunit.
iThe indicator lamp in the Information
button¡ remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on the ignition
(together with the SOS button and the Roadside
Assistance button•).
See system self-check (
page 230) if the
indicator lamp does not come on in red or stays
on longer than approximately 10 seconds.
If the indicator lamp in the Information
button¡ is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant
cellular phone network is not available).
The message
Call failed appears in the
multifunction display.
Information calls can be terminated using
thet button on the multifunction steering
wheel or the END button on the COMAND
system headunit.
235 Controls in detail
Useful features
Call priority
If other service calls such as a Roadside
Assistance call or Information call are
active, an Emergency call is still possible.
In this case, the Emergency call will take
priority and override all other active calls.Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle at the time
arranged with the Response Center
and press the tailgate lock for a
minimum of 20 seconds until the
SOS button is flashing.
The message
Connecting call
appears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
!If the indicator lamps do not start flashing
after pressing one of the buttons or remain
illuminated (in red) at any time, the Tele Aid
system has detected a malfunction or the
service is not currently active, and may not
initiate a call. Visit your authorized
Mercedes-Benz Light Truck Center and have the
system checked or contact the Response Center
at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon as
possible.
iThe indicator lamp in the respective button
flashes until the call is concluded. Emergency
calls can only be terminated by a Response
Center or Customer Assistance Center repre-
sentative, whereas Roadside Assistance and
Information calls can also be terminated using
thetbutton on the multifunction steering
wheel or the END button on the COMAND
system headunit.
!If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer
Service at 1-800-387-0100 in Canada.
243
Operation
The first 1 000 miles (1 500 km)
Driving instructions
At the gas station
Engine compartment
Tires and wheels
Winter driving
Maintenance
Vehicle care
247 Operation
Driving instructions
Refer to the description of the Brake Assist
System (BAS) (
page 90).
Brake pad wear or a leak in the system may
be the reason for low brake fluid in the
reservoir.
The brake fluid level in the reservoir may
be too low if the brake warning lamp in the
instrument cluster comes on although the
parking brake is released (
page 326).
Observe additional messages in the
multifunction display that may appear
(
page 338).
Have the brake system inspected
immediately. Contact an authorized
Mercedes-Benz Light Truck Center.
All checks and service work on the brake
system should be carried out by qualified
technicians only. Contact an authorized
Mercedes-Benz Light Truck Center.
Only install brake pads and brake fluid
recommended by Mercedes-Benz.After hard braking, it is advisable to drive
on for some time, rather than immediately
park, so the air stream will cool down the
brakes faster.
Driving off
Apply the brakes to test them briefly after
driving off. Perform this procedure only
when the road is clear of other traffic.
Warm up the engine smoothly. Do not
place full load on the engine until the
operating temperature has been reached.
To ensure sufficient traction during
off-road driving, activate differential locks
as needed (
page 175).
Warning!G
If other than recommended brake pads are
installed, or other than recommended brake
fluid is used, the braking properties of the
vehicle can be degraded to an extent that
safe braking is substantially impaired. This
could result in an accident.
!When driving down long and steep grades,
relieve the load on the brakes by shifting into a
lower gear to use the engine’s braking power.
This helps prevent overheating of the brakes and
reduces brake pad wear.
!When driving off on a slippery surface, do
not allow a drive wheel to spin for an extended
period with the ESP
® switched off. Doing so may
cause serious damage to the drivetrain which is
not covered by the Mercedes-Benz Limited
Warranty.
!Simultaneously depressing the accelerator
pedal and applying the brake reduces engine
performance and causes premature brake and
drivetrain wear.
248 Operation
Driving instructions
ParkingTires
Warning!G
Do not park this vehicle in areas where com-
bustible materials such as grass, hay or
leaves can come into contact with the hot
exhaust system, as these materials could be
ignited and cause a vehicle fire.
To reduce the risk of personal injury or
damage to the vehicle drivetrain as a result
of vehicle movement, before turning off the
engine and leaving the vehicle always:
Keep right foot on brake pedal.
Pull the parking brake lever up as many
notches as possible.
Move the gear selector lever to park
positionP.
Slowly release brake pedal.
When parked on an incline, turn front
wheel towards the road curb.
Turn the SmartKey in the starter switch
to position0 and remove the SmartKey
from the starter switch.
Take the SmartKey with you and lock
vehicle when leaving.
Warning!G
If you feel a sudden significant vibration or
ride disturbance, or you suspect that possi-
ble damage to your vehicle has occurred,
you should turn on the hazard warning flash-
ers, carefully slow down, and drive with cau-
ti o n t o an a r ea wh ic h is a s a fe d is ta n c e fr o m
the road.
Inspect the tires and the vehicle underbody
for possible damage. If the vehicle or tires
appear unsafe, have it towed to the nearest
Mercedes-Benz Light Truck Center or tire
dealer for repairs.
249 Operation
Driving instructions
Treadwear indicators (TWI) are required by
law. These indicators are located in six
places on the tread circumference and
become visible at a tread depth of
approximately
1/16in (1.6 mm), at which
point the tire is considered worn and
should be replaced.
The treadwear indicator appears as a solid
band across the tread.Specified tire inflation pressures must be
maintained. This applies particularly if the
tires are subjected to high loads (e.g. high
speeds, heavy loads, high ambient temper-
atures).
For more information, see “Tires and
wheels” (
page 277).
Hydroplaning
Depending on the depth of the water layer
on the road, hydroplaning may occur, even
at low speeds and with new tires. Reduce
vehicle speed, avoid track grooves in the
road and apply brakes cautiously in the
rain.
Tire traction
The safe speed on a wet, snow covered or
icy road is always lower than on a dry road.
You should pay particular attention to the
condition of the road whenever the outside
temperatures are close to the freezing
point.
Warning!G
Although the applicable federal motor
vehicle safety laws consider a tire to be
worn when the treadwear indicators (TWI)
become visible at approximately
1/16in
(1.6 mm), we recommend that you do not
allow your tires to wear down to that level.
As tread depth approaches
1/8in (3.0 mm),
the adhesion properties on a wet road are
sharply reduced.
Depending upon the weather and/or road
surface (conditions), the tire traction varies
widely.
Warning!G
Do not drive with a flat tire. A flat tire affects
the ability to steer or brake the vehicle. You
may lose control of the vehicle. Continued
driving with a flat tire or driving at high
speed with a flat tire will cause excessive
heat build-up and possibly a fire.
Warning!G
If ice has formed on the road, tire traction
will be substantially reduced. Under such
weather conditions, drive, steer and brake
with extreme caution.
250 Operation
Driving instructions
Mercedes-Benz recommends winter tires
(
page 309) with a minimum tread depth
of approximately 1/6in (4 mm) on all four
wheels for the winter season to ensure
normal balanced handling characteristics.
On packed snow, they can reduce your
stopping distance compared with summer
tires.
Stopping distance, however, is still consid-
erably greater than when the road is not
covered with snow or ice. Exercise appro-
priate caution.
Tire speed rating
Regardless of the tire speed rating, local
speed limits should be obeyed. Use pru-
dent driving speeds appropriate to prevail-
ing conditions.Your vehicle is factory equipped with
“V”-rated tires, which have a speed rating
of 149 mph (240 km/h).
An electronic speed limiter prevents your
vehicle from exceeding a speed of
130 mph (210 km/h).
!Avoid spinning of a drive wheel. This may
cause serious damage to the drivetrain which is
not covered by the Mercedes-Benz Limited
Warranty.
Warning!G
Even when permitted by law, never operate
a vehicle at speeds greater than the maxi-
mum speed rating of the tires.
Exceeding the maximum speed for which
tires are rated can lead to sudden tire
failure, causing loss of vehicle control and
possibly resulting in an accident and/or
serious injury and possible death, for you
and for others.
iFor information on speed rating for winter
tires, see “Winter tires” (
page 309).
For additional general information on tire speed
markings on the tire sidewall, see “Tire speed
rating” (
page 306).