Page 293 of 723

292 Control systems
Voice Control navigation
Commands for entering parts of an ad-
dress
“Enter town”
The “Enter town” command is used to en-
ter any larger town or city in the USA or
Canada.Sample dialog:sEnter town
tPlease spell the name of the town
sE-A-S-T-O-N
uThe system displays a numbered
list of available city names
tPlease select a line number
sNumber one
tNumber one, town accepted
The city selected is adopted for route guid-
ance.“Spell town”
Use the command “Spell town” to enter a
city name by spelling mode and see if it
matches an entry available on the naviga-
tion DVD.
Speak the characters as a continuous
string (five to seven characters). The sys-
tem then displays a list of cities on the
COMAND display from which you can se-
lect the desired city.
Sample dialog:
sSpell town
tPlease spell the town name
sN-E-W-Y-O-R
uThe system displays a numbered
list of available city names
tPlease select a line number
sNumber one
tNumber one, town accepted
The city selected is adopted for route guid-
ance.
iIf the desired town/city does not appear on
the list of towns/cities, the town or city can be
entered by using the “Spell town” command.
iYou can scroll through the list by using the
“Continue” or “Back” command. Say “Correc-
tion” to enter the town or city again.
Page 294 of 723

293 Control systems
Voice Control navigation
“District” or “Center”
Use the command “District” or “Center” to
to spell a city location in the city previously
selected.
Speak the characters as a continuous
string (five to seven characters). The sys-
tem then displays a list of available city dis-
tricts or centers on the COMAND display.
Select the desired city center from that
list.Sample dialog:
sDistrict
tPlease spell the center
sS-T-A-T-E-N-I-S
uThe system displays a list of avail-
able districts if more than one name
matches the name of a district for
the given city
tPlease select a line number
sNumber one
tNumber one, center accepted
The district selected is adopted for route
guidance.“Street”
Use the command “Street” to spell and se-
lect a street for the adopted city. Only
street names available on the navigation
DVD can be selected.
Speak the characters as a continuous
string (five to seven characters). The sys-
tem then displays a list of available street
names on the COMAND display. Select the
desired street name from that list.
Sample dialog:sStreet
tPlease spell the name of the street
sF-O-R-E-S-T
uThe system displays a numbered
list of available street names
tPlease select a line number
sNumber one
tNumber one, street accepted
The street name selected is adopted for
route guidance.
iYou can use the commands “Continue” or
“Back” to scroll up or down in the list. Use the
command “Correction” to start over again by
spelling the name of the town.
iYou must also spell foreign towns or cities in
English. Please note that the list on the COMAND
display is sorted according to the probability of
the voice recognition.
Speak each character as clearly as you can, es-
pecially when they sound very similar (d or e).
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294 Control systems
Voice Control navigation
“Intersection”, “Cross street”
Use the command “Intersection” or “Cross
street” to spell and select an intersection.
Speak the characters as a continuous
string (five to seven characters). The sys-
tem then displays a list of available inter-
sections on the COMAND display. Select
the desired intersection from that list.Sample dialog:
sIntersection
tPlease spell the first street name
sF-O-R-E-S-T
tPlease spell the name of the cross-
ing street
sD-U-D-L-E-Y
uThe system displays a numbered
list of available intersections on the
COMAND display
tPlease select a line number
sNumber one
tIntersection accepted
The intersection is adopted for route guid-
ance. If an address at the intersection is
recognized, the system asks if it is correct.
Say “Yes” or “No”.“House number”
Use the command “House number” to se-
lect a house number for the street previ-
ously selected. Speak the house number in
single digits.
Sample dialog:
sHouse number
tPlease say the house number in sin-
gle digits
sThree two
tIs three two correct?
sOK
tHouse number accepted
The house number is adopted for route
guidance.
Page 298 of 723

297 Control systems
Voice Control address book
“Delete name” (Address book)
Use the command “Delete name” to delete
a voice name from your address book.
Sample dialog:
sDelete name
tPlease say the name
sJohn Smith
tDo you want to delete John Smith?
sYes
tThe voice name is deleted
“Navigate to ” (Address
book) (
page 290)“List address book”
Use the command “List address book” to
have the system read out all available ad-
dress book entries and, if desired, select
an entry when it is being read.
Sample dialog:
sList address book
The system reads out all available address
book entries.
Selecting address book entry: When
the system reads the desired entry,
press!.
The entry is selected and shown on the
COMAND display.
Canceling the dialog: PressL.
You have canceled the dialog. The sys-
tem reads out “Cancel”.“List phone book” and dialing a phone
number (
page 284)
“List destination memory” (
page 291)
“Delete address book”
Use the command “Delete address book”
to delete all or individual voice names of
the address book entries. Only the voice
name is deleted; the remaining data in the
entry are retained.
“Address book”
Use this command to open the address
book.
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298 Control systems
Voice Control address book
Available commands with the address
book open
“Help address book”
Use the command “Help address book” to
have the Voice Control System read out an
option list of all available commands for
the address book.
“Open ”
Use the command “Open ”
to open an entry in your address book that
has a voice name already assigned to it.
Sample dialog:
sOpen John Smith
uThe entry “John Smith” appears on
the COMAND display“Select entry”
Use the command “Select entry” to open
an entry in your address book.
Sample dialog:
sSelect entry
tPlease say the name
sJohn Smith
uThe entry “John Smith” appears on
the COMAND display.
“Spell entry”
Use the command “Spell entry” to open an
address book entry by spelling the name.
Speak the name as a continuous string
(five to seven characters).
The system will display a list of possible
matches on the COMAND display from
which you can select the desired entry.Sample dialog:
sSpell entry
tPlease spell the name
sS-M-I-T-H
uThe system displays a numbered
list of matching entries on the
COMAND display
tPlease select a line number
sNumber two
uThe system opens the entry associ-
ated with line number two on the
list
iYou can use the commands “Continue” or
“Back” to scroll up or down the next page. Use
the command “Correction” to exit the current
selection list and spell the name again.
Page 318 of 723

317 Control systems
Voice Control troubleshooting
Voice Control troubleshooting
Help function
To support the user, the Voice Control Sys-
tem contains an extensive help function.
The help function gives you:
General hints on how to best use the
Voice Control System
A listing of all available commands
Help commands
“Help voice control”
Using the command “Help voice control”
will give you information on how to best
use the Voice Control System.
“Help”
In a main menu, help can be accessed at
any time by saying the command “Help”.
The Voice Control System will then read
out the available functions and commands
of all systems.I n a s u b m e n u , h e l p c a n a l s o b e a c c e s s e d a t
any time by saying the command “Help”.
The Voice Control System will then read
out an option list of all available functions
and commands available in the particular
submenu.
You can also use the help function to ac-
cess help for a specific system. To access
help for the phone operation, you would
speak the command “Help Telephone”.
If you wish to execute the last command
read out:
Press!.
Help window
You can use the help window to view a se-
lection of valid commands on the
COMAND display.
The help functions can be switched on or
off via COMAND in the “System settings”
menu (
page 229).
Entering digits and spelling
Entering digits
Digits from “Zero” to “Nine” may be
used.
Speaking phone numbers in digit
blocks of 3 to 5 digits has proven a
very reliable method for the input of
phone numbers.
Spelling
The letters of the English alphabet and
the digits 0 - 9 may be used.
Speak the letters in blocks of 5 - 7 let-
ters at a time.
Speak each individual letter clearly.
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320 Control systems
Voice Control individualization
The individualization is used to adapt the
Voice Control System to your own voice
and to therefore improve speech recogni-
tion. This does not affect the speech rec-
ognition of other users.Individualization consists of two stages:
Digits
Commands
You can activate individualization in the
COMAND system settings (
page 229).
A dialog and screen displays will guide you
through the individualization process.
The system can be reset to the factory set-
tings at any time.
iThe individualization can only be performed
when the vehicle is stationary.
If you drive off, the individualization will be can-
celed.
After starting the session, the system will guide
you through the individualization by means of
acoustic instructions.iYou may wish to complete only a portion of
the individualization process.
Completing the digits portion alone may result in
an improved recognition rate.
Individualization can be exited at any time. The
data trained, however, will only be retained if a
given individualization portion is completed and
the data is stored when prompted to do so by the
system.
Page 329 of 723

328 Controls in detail
Locking and unlocking
Important notes on using KEYLESS-GO
You can also use the SmartKey with
KEYLESS-GO like a normal SmartKey
(
page 322).
The starter switch is located under the
KEYLESS-GO button. Pull the
KEYLESS-GO button out in order to ac-
cess the starter switch.
You can combine KEYLESS-GO func-
tions with normal SmartKey functions
(e.g. unlocking with KEYLESS-GO and
locking with button ‹).
Always carry the SmartKey with
KEYLESS-GO with you.
Never store the SmartKey with
KEYLESS-GO together with:
Electronic items such as a mobile
phone or another SmartKey with
KEYLESS-GO
Metallic objects such as coins or
metal foil
Doing so could impair the function of
the KEYLESS-GO system.
To lock or unlock the vehicle, the
SmartKey with KEYLESS-GO must be
located outside the vehicle within ap-
proximately 3 ft (1 m) of a door or the
trunk lid.
If the vehicle has been parked for more
than 72 hours, you must pull an outside
door handle in order to activate the
KEYLESS-GO function.
In order to start the engine with the
SmartKey with KEYLESS-GO:
The SmartKey with KEYLESS-GO
must be located in the vehicle.
The KEYLESS-GO start/stop button
must be inserted in the starter
switch (
page 337).
The brake pedal must be firmly de-
pressed. Do not depress the accel-
erator.
If the SmartKey with KEYLESS-GO is
positioned farther away from the vehi-
cle, the system may no longer recog-
nize the SmartKey with KEYLESS-GO.
The vehicle then cannot be locked or
the engine started via the KEYLESS-GO
system.
If the SmartKey with KEYLESS-GO is re-
moved from the vehicle (e.g. if passen-
ger exits the vehicle with the SmartKey
with KEYLESS-GO)
when pressing the KEYLESS-GO
start/stop button or trying to lock
the vehicle with the outside door
handle the message
“Key not recognized” appears in the
multifunction display
with the engine running, the mes-
sage “Key not recognized” appears
in the multifunction display while
driving off