234 Controls in detail
Loading
Folding the backrest forward
The release handle1 is located in the
trunk.
Pull release handle1.
Fully retract and fold rearward head
restraints (
page 103).
Pull release handle2.
Fold seat cushion3 forward.
Fold backrest4 forward.Returning the backrest to original
position
Fold backrest2 rearward until it
engages.
Fold seat cushion1 rearward until it
locks into position.!Always release the seat cushion and fold it
forward before folding the seat backrests for-
ward. Otherwise, the backrest covering may be
damaged.
235 Controls in detail
Loading
If the backrest is not locked into position,
a red indicator3 will be visible.
Check for secure locking by pushing
and pulling on the backrest.
Loading instructions
The total load weight including vehicle
occupants and luggage/cargo should not
exceed the load limit indicated on the cor-
responding placard located on the driver’s
door B-pillar.
The handling characteristics of a fully load-
ed vehicle depend greatly on the load dis-
tribution. It is therefore recommended to
load the vehicle according to the illustra-
tions shown, with the heaviest items being
placed towards the front of the vehicle.
Warning!G
If a red indicator is visible with the backrest
up, then the backrest is not properly locked
into position.
Always lock backrest in its upright position
when rear seat bench is occupied, cargo is
being carried in the trunk, or the extended
cargo compartment is not in use. Check for
secure locking by pushing and pulling on the
backrest.
In an accident, during hard braking or sud-
den maneuvers, loose items will be thrown
around inside the vehicle, and cause injury
to vehicle occupants unless the items are
securely fastened in the vehicle.
To help avoid personal injury during a
collision or sudden maneuver, exercise care
when transporting cargo.
iTo prevent unauthorized persons from ac-
cess to the trunk, always lock backrest in its up-
right position.
236 Controls in detail
Loading
Always place items being carried against
front or rear seat backrests, and fasten
them as securely as possible.
The heaviest portion of the cargo should al-
ways be kept as low as possible since it in-
fluences the handling characteristics of
the vehicle.Cargo tie-down rings*
The four cargo tie-down rings are located
in the trunk.
Cargo tie-down rings
Carefully secure cargo by applying
even load on all rings with rope
sufficient strength to hold down the
cargo.
Always follow loading instructions
(
page 235).
Warning!G
Always fasten items being carried as secure-
ly as possible using cargo tie-down rings and
fastening materials appropriate for the
weight and size of the load.
In an accident, during hard braking or sud-
den maneuvers, loose items will be thrown
around inside the vehicle and can cause in-
jury to vehicle occupants unless the items
are securely fastened in the vehicle.
To help avoid personal injury during a colli-
sion or sudden maneuver, exercise care
when transporting cargo.
Never drive vehicle with trunk open. Deadly
carbon monoxide (CO) gases may enter ve-
hicle interior resulting in unconsciousness
and death.
iThe trunk is the preferred place to carry ob-
jects.
The enlarged cargo area should only be used for
items which do not fit in the trunk alone.
237 Controls in detail
Useful features
Useful features
Storage compartments Glove box
1Glove box lid release
2Glove box lid
Opening glove box
Pull glove box lid release1.
The glove box lid2 opens downward.
Closing glove box
Push glove box lid2 up to close.1Unlocking
2Locking
Locking glove box
Insert mechanical key (page 361)
into the glove box lock and turn it to
position2.
Unlocking glove box
Turn mechanical key in the glove box
lock to position1.
Warning!G
Do not store any flammable substances in-
side the vehicle or in the trunk. Otherwise
the flammable substances could ignite and
start a fire inside the vehicle.
To help avoid personal injury during a colli-
sion or sudden maneuver, exercise care
when storing objects in the vehicle. Put lug-
gage or cargo in the trunk if possible. Do not
pile luggage or cargo higher than the seat
backs. Do not place anything on the shelf
below the rear window.
Luggage nets cannot secure hard or heavy
objects.
Keep compartment lids closed. This will help
to prevent stored objects from being thrown
about and injuring vehicle occupants during
an accident.
iAudio system/COMAND* with CD chang-
er*: The CD changer* is located in the glove box.
252 Controls in detail
Useful features
Call priority
If other service calls such as a Roadside
Assistance call or Information call are
active, an Emergency call is still possible.
In this case, the Emergency call will take
priority and override all other active calls.Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting call
appears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
If the indicator lamp in the Information
button¡ is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant cel-
lular phone network is not available). The mes-
sage
Call failed appears in the multifunction
display.
Information calls can be terminated using
thet button on the multifunction steering
wheel or the END Button on the audio system or
COMAND* System.
!If the indicator lamps do not start flashing
after pressing one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a malfunction or the service is not
currently active, and may not initiate a call. Visit
your authorized Mercedes-Benz Center and have
the system checked or contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon as possi-
ble.
iThe indicator lamp in the respective button
flashes until the call is concluded. Emergency
calls can only be terminated by a Response Cen-
ter or Customer Assistance Center representa-
tive, whereas Roadside Assistance and
Information calls can also be terminated by
pressing buttont on the multifunction steer-
ing wheel or using the END button on the audio
system or COMAND* System.
!If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer Ser-
vice at 1-800-387-0100 in Canada.
268 Operation
Driving instructions
Standing waterPassenger compartment
Driving abroad
Abroad, there is an extensive
Mercedes-Benz service network at your
disposal. If you plan to drive into areas
which are not listed in the index of your
Mercedes-Benz Center directory, you
should request pertinent information from
an authorized Mercedes-Benz Center.Control and operation of radio
transmitters
COMAND*, radio and telephone*
!Do not drive through flooded areas or water
of unknown depth. Before driving through water,
determine its depth. Never accelerate before
driving into water. The bow wave could force wa-
ter into the engine and auxiliary equipment, thus
damaging them.
If you must drive through standing water, drive
slowly to prevent water from entering the pas-
senger compartment or the engine compart-
ment. Water in these areas could cause damage
to electrical components or wiring of the engine
or transmission, or could result in water being in-
gested by the engine through the air intake caus-
ing severe internal engine damage. Any such
damage is not covered by the Mercedes-Benz
Limited Warranty.
Warning!G
Always fasten items being carried as
securely as possible.
In an accident, during hard braking or sud-
den maneuvers, loose items will be thrown
around inside the vehicle, and cause injury
to vehicle occupants unless the items are
securely fastened in the vehicle.
The trunk is the preferred place to carry
objects.
Warning!G
Please do not forget that your primary
responsibility is to drive the vehicle safely.
Only operate the COMAND (Cockpit
Management and Data System), radio or
telephone
1 if road, weather and traffic
conditions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet
(approximately 14 m) every second.
1Observe all legal requirements.
356 Practical hints
Where will I find ...?
First aid kit
The first aid kit is located in the trunk on
the left side secured by a hook and loop
fastener.
1First aid kit
2Hook and loop fastener
Unfasten hook and loop fastener2.
Remove first aid kit1.
Vehicle tool kit
The vehicle tool kit is located in the storage
compartment underneath the trunk floor.
The following is included:
Towing eye bolt
Wheel wrench
Alignment bolt
Vehicle jack
Spare fuses
Collapsible wheel chock
A pair of gloves Removing the vehicle tool kit
Lift up trunk floor cover and engage
trunk floor handle in upper edge of
trunk.
1Retaining screw
2Storage well casing
Loosen retaining screw1 by turning it
counterclockwise.
Remove storage well casing2.
iCheck expiration dates and contents for
completeness at least once a year and replace
missing/expired items.
357 Practical hints
Where will I find ...?
3Arrow
4Minispare wheel with spare wheel bolts
in container on wheel rim
5Vehicle tool kit storage well casing
6Vehicle tool kit
Remove vehicle tool kit6.Storing the vehicle tool kit
Place vehicle tool kit6 in vehicle tool
kit storage well casing5.
Place storage well casing2 over the
vehicle tool kit storage well casing5
and turn retaining screw1 clockwise
as far it will go to secure the Minispare
wheel.Vehicle jack
iArrow3 on vehicle tool kit storage well
casing5 must point in the direction of travel.
Otherwise you cannot place the storage well
casing2 on top and secure the Minispare
wheel with retaining screw1.
!To prevent damage, always disengage trunk
floor handle from upper edge of trunk and lower
trunk floor before closing the trunk.
Warning!G
The jack is designed exclusively for jacking
up the vehicle at the jack take-up brackets
built into both sides of the vehicle. To help
avoid personal injury, use the jack only to lift
the vehicle during a wheel change. Never
get beneath the vehicle while it is supported
by the jack. Keep hands and feet away from
the area under the lifted vehicle. Always
firmly set parking brake and block wheels
before raising vehicle with jack.
Do not disengage parking brake while the
vehicle is raised. Be certain that the jack is
always vertical (plumb line) when in use,
especially on hills. Always try to use the jack
on level surface. Make sure the jack arm is
fully seated in the jack take-up bracket.
Always lower the vehicle onto sufficient
capacity jackstands before working under
the vehicle.