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UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides
the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating authorized dealer.
There are several plans available in various time, distance and deductible
combinations which can be tailored to fit your own driving needs. Ford
ESP also offers reimbursement benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 4,600 participating authorized dealers.
2007 Navigator(nav)
Owners Guide (post-2002-fmt)
USA(fus)
Customer Assistance
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Page 262 of 312

Do not use chemical solvents or strong detergents when cleaning
the steering wheel or instrument panel to avoid contamination of
the airbag system.
•Be certain to wash or wipe your hands clean if you have been in
contact with certain products such as insect repellent and suntan
lotion in order to avoid possible damage to the interior painted
surfaces.
INTERIOR TRIM
•Clean the interior trim areas with a damp cloth, then with a clean, dry
cloth; you may also use Motorcraft Dash & Vinyl Cleaner (ZC-38-A).
•Do not use household or glass cleaners as these may damage the
finish.
INTERIOR
For fabric, carpets, cloth seats and safety belts:
•Remove dust and loose dirt with a vacuum cleaner.
•Remove light stains and soil with Motorcraft Professional Strength
Carpet & Upholstery Cleaner (ZC-54).
•If grease or tar is present on the material, spot-clean the area first
with Motorcraft Spot and Stain Remover (ZC-14).
•If a ring forms on the fabric after spot cleaning, clean the entire area
immediately (but do not oversaturate) or the ring will set.
•Do not use household cleaning products or glass cleaners, which can
stain and discolor the fabric and affect the flame retardant abilities of
the seat materials.
Do not use cleaning solvents, bleach or dye on the vehicle’s
seatbelts, as these actions may weaken the belt webbing.
CLEANING THE CLIMATE CONTROLLED SEATS (IF EQUIPPED)
Remove dust and loose dirt with a whisk broom or a vacuum cleaner.
Remove fresh spots immediately. Clean the seat with a damp cloth, using
a mild soap and water solution, if necessary.
2007 Navigator(nav)
Owners Guide (post-2002-fmt)
USA(fus)
Cleaning
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Preparing to drive your
vehicle ........................................205
R
Radio ............................................18
Rear window defroster ...............38
Relays ........................................224
Remote entry system .................93
illuminated entry ....................100
locking/unlocking doors .....93–94
opening the trunk ...............95–96
panic alarm ...............................96
replacement/additional
transmitters ...............................99
replacing the batteries .............98
Reverse sensing system ...........210
Roadside assistance ..................221
Roof rack .....................................88
S
Safety Belt Maintenance ..........128
Safety belts (see Safety
restraints) ..................119, 122–126
Safety Canopy ...................137, 139
Safety defects, reporting ..256–257
Safety restraints ........119, 122–126
BeltMinder............................129
extension assembly ................128
for adults .........................123–125
for children .....................142–143
safety belt maintenance .........128
warning light and chime ........129
Safety seats for children ..........146
Safety Compliance
Certification Label ....................301
Satellite Radio Information ........29Seat belts
(see Safety restraints) .............119
Seats ..........................................106
child safety seats ....................146
climate control ........................110
memory seat .....................97, 109
SecuriLock passive
anti-theft system ...............102–104
Servicing your vehicle ..............265
Snowplowing .................................7
Spare tire
(see Changing the Tire) ...........234
Spark plugs, specifications ......296,
300
Special notice
utility-type vehicles ....................7
Specification chart,
lubricants ...................................297
Speed control ..............................61
Starting your vehicle ........192–194
jump starting ..........................241
Steering wheel
controls ......................................64
tilting .........................................50
T
Tire Pressure Monitoring
System (TPMS)
Driving .....................................216
Roadside Emergencies ...........232
Tires, Wheels and Loading ....174
Warning Displays ................10, 79
Tires ...........................159–161, 232
alignment ................................168
care ..........................................164
changing ..................232, 234, 236
checking the pressure ............164
2007 Navigator(nav)
Owners Guide (post-2002-fmt)
USA(fus)
Index
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