ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period of three years or 36,000
miles (60,000 km), whichever occurs first on Ford and Mercury
vehicles, and four years or 50,000 miles (80,000 km) on Lincoln
vehicles.
Roadside assistance will cover:
•a flat tire change with a good spare (except Ford GT which has a tire
inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $100 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
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Relays
An auxiliary relay box is located in the left-hand front side of the engine
compartment. This box contains relays for the Electronic Shift On the
Fly (ESOF) system. Please see your authorized dealer for
troubleshooting or service of these relays.
CHANGING A FLAT TIRE
If you get a flat tire while driving:
•do not brake heavily.
•gradually decrease the vehicle’s speed.
•hold the steering wheel firmly.
•slowly move to a safe place on the side of the road.
The use of tire sealants may damage your tires.
Dissimilar spare tire/wheel information
Failure to follow these guidelines could result in an increased
risk of loss of vehicle control, injury or death.
If you have a dissimilar spare tire/wheel, then it is intended for
temporary use only. This means that if you need to use it, you should
replace it as soon as possible with a road tire/wheel that is the same size
and type as the road tires and wheels that were originally provided by
Ford. If the dissimilar spare tire or wheel is damaged, it should be
replaced rather than repaired.
A dissimilar spare tire/wheel is defined as a spare tire and/or wheel that
is different in brand, size or appearance from the road tires and wheels
and can be one of three types:
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10. Replace the flat tire with the spare tire, making sure the valve stem
is facing outward for all front wheels and single rear wheel vehicles. If
replacing an inboard rear tire on dual rear wheel vehicles, the valve stem
must be facing outward. If replacing the outboard wheel, the valve stem
must be facing inward. Reinstall the lug nuts until the wheel is snug
against the hub. Do not fully tighten the lug nuts until the wheel has
been lowered.
11. Lower the wheel by turning the jack handle counterclockwise.
Go to step 19.
The following steps apply to F–350 DRW and F–450/F–550
vehicles only:
12. Slide the notched end of the
jack handle over the release valve
and use the handle to slide the jack
under the vehicle. Make sure the
valve is closed by turning it
clockwise.
13. Position the jack according to
the following guides:
•Front (4x2): F–350 DRW
Note:Place jack directly under
I-beam.
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•Rear: F-450/F-550
14. Insert the jack handle into the
pump linkage.
15. Use an up-and-down motion
with the jack handle to raise the
wheel completely off the ground.
Hydraulic jacks are equipped
with a pressure release valve
that prevents lifting loads which
exceed the jack’s rated capacity.
16. Remove the lug nuts with the lug wrench.
17. Replace the flat tire with the spare tire, making sure the valve stem
is facing outward on all front an inboard rear wheels. If replacing the
outboard wheel, the valve stem must be facing inward. Reinstall the lug
nuts until the wheel is snug against the hub. Do not fully tighten the lug
nuts until the wheel has been lowered.
18. Lower the wheel by slowly turning the release valve
counterclockwise. Opening the release valve slowly will provide a more
controlled rate of descent.
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The following steps apply to all vehicles:
19. Remove the jack and fully
tighten the lug nuts in the order
shown. Refer toWheel lug nut
torque specificationslater in this
chapter for the proper lug nut
torque specification.
8–lug nut torque sequence
10–lug nut torque sequence
20. Stow the flat tire. Refer toStowing the spare tireif the vehicle is
equipped with a spare tire carrier.
Note:Do not stow the Harley-Davidson flat tire and wheel using the
spare tire winch mechanism; store the flat in the bed of the truck.
21. Stow the jack, jack handle and lug wrench. Make sure the jack is
securely fastened so it does not rattle when driving.
22. Unblock the wheels.
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Stowing the flat/spare tire
Note:Failure to follow spare tire stowage instructions may result in
failure of cable or loss of spare tire.
1. Lay the tire on the ground with the valve stem facing in the direction
specified on the Tire Changing Instructions located with the jack
hardware.
2. Slide the wheel partially under the vehicle and install the retainer
through the wheel center. Pull on the cable to align the components at
the end of the cable.
3. Turn the jack handle clockwise until the tire is raised to its stowed
position underneath the vehicle. The effort to turn the jack handle
increases significantly and the spare tire carrier ratchets or slips when
the tire is raised to the maximum tightness. Tighten to the best of your
ability, to the point where the ratchet/slip occurs, if possible. The spare
tire carrier will not allow you to overtighten. If the spare tire carrier
ratchets or slips with little effort, take the vehicle to your authorized
dealer for assistance at your earliest convenience.
4. Check that the tire lies flat against the frame and is properly
tightened. Try to push or pull, then turn the tire to be sure it will not
move. Loosen and retighten, if necessary. Failure to properly stow the
spare tire may result in failure of the winch cable and loss of the tire.
5. Repeat this tightness check procedure when servicing the spare tire
pressure (every six months, perscheduled maintenance information),
or at any time that the spare tire is disturbed through service of other
components.
6. If removed, install the spare tire lock (if equipped) into the bumper
drive tube with the spare tire lock key (if equipped) and jack handle.
WHEEL LUG NUT TORQUE SPECIFICATIONS
On vehicles equipped with single rear wheels, retighten the lug nuts to
the specified torque at 500 miles (800 km) after any wheel disturbance
(tire rotation, changing a flat tire, wheel removal, etc.).
On vehicles equipped with dual rear wheels, retighten the wheel lug nuts
to the specified torque at 100 miles (160 km), and again at 500 miles
(800 km) of new vehicle operation and after any wheel disturbance (tire
rotation, changing a flat tire, wheel removal, etc.).
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Habits
•Smooth, moderate operation can yield up to 10% savings in fuel.
•Steady speeds without stopping will usually give the best fuel
economy.
•Idling for long periods of time (greater than one minute) may waste
fuel.
•Anticipate stopping; slowing down may eliminate the need to stop.
•Sudden or hard accelerations may reduce fuel economy.
•Slow down gradually.
•Driving at reasonable speeds (traveling at 55 mph [88 km/h] uses 15%
less fuel than traveling at 65 mph [105 km/h]).
•Revving the engine before turning it off may reduce fuel economy.
•Using the air conditioner or defroster may reduce fuel economy.
•You may want to turn off the speed control in hilly terrain if
unnecessary shifting between third and fourth gear occurs.
Unnecessary shifting of this type could result in reduced fuel
economy.
•Warming up a vehicle on cold mornings is not required and may
reduce fuel economy.
•Resting your foot on the brake pedal while driving may reduce fuel
economy.
•Combine errands and minimize stop-and-go driving.
Maintenance
•Keep tires properly inflated and use only recommended size.
•Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
•Use recommended engine oil. Refer toMaintenance Product
Specifications and Capacitiesin this chapter.
•Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found in your vehicle’sscheduled maintenance information.
Conditions
•Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
•Carrying unnecessary weight may reduce fuel economy (approximately
1 mpg [0.4 km/L] is lost for every 400 lb [180 kg] of weight carried).
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Roadside assistance ..................205
S
Safety Belt Maintenance ..........110
Safety belts (see Safety
restraints) ............................99–103
Safety defects, reporting ..........244
Safety restraints ..................99–103
BeltMinder............................106
extension assembly ................109
for adults .........................100–103
for children .....................119–120
lap belt ....................................104
safety belt maintenance .........110
warning light and
chime ...............................105–106
Safety seats for children ..........123
Safety Compliance
Certification Label ....................296
Satellite Radio Information ........32
Seat belts
(see Safety restraints) ...............99
Seats ............................................92
child safety seats ....................123
cleaning ...................................250
Servicing your vehicle ..............253
Snowplowing .................8, 201–204
Spark plugs,
specifications .....................290, 295
Special notice ................................9
ambulance conversions ..............8
diesel-powered vehicles .............8
utility-type vehicles ....................8
Speed control ..............................64
Starting your
vehicle ........................169–170, 173jump starting ..........................230
Steering wheel
controls ......................................69
tilting .........................................57
T
Tailgate ..................................81–82
Tilt steering wheel ......................57
Tires ...................................133–134
alignment ................................142
care ..........................................139
changing ..................................222
checking the pressure ............138
inspecting and inflating .........135
label .........................................149
replacing ..................................141
rotating ....................................143
safety practices .......................142
sidewall information ...............144
snow tires and chains ............149
spare tire .........................217, 219
terminology .............................134
tire grades ...............................134
treadwear ........................133, 140
Towing .......................................157
Trailer Brake
Controller-Integrated ..............161
trailer towing ..........................157
wrecker ....................................236
Traction-lok rear axle ...............178
Trailer Brake
Controller-Integrated ................161
Transfer case
fluid checking .........................287
Transmission
automatic operation .........58, 178
brake-shift interlock (BSI) ....178
fluid, checking and adding
(automatic) .............................283
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Index
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