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8888
Problem Probable Cause Possible Solution
After receiving, answering and
ending a second call, the multifunction
display shows INCOMING CALL
PRIVATE NUMBER, instead of the
phone number corresponding to the
first call
Models: Nokia®6600
Sometimes when trying to use this phone
with Blue&Me™ Nav, using the
ß/MAIN
button, the message SEARCHING
CONNECTIONis displayed before
the connection is implemented
Models: Nokia®6600
No ring tone is produced when receiving
a second incoming call
Models: Nokia®6820
Pressing
ß/MAINfor over 1 second to
reject a second incoming call, disconnects
also the current phone conversation
Models: Nokia®6820
When answering an incoming call using
the mobile phone keypad, sometimes the
mobile phone disconnects from
Blue&Me™ Navand the phone
conversationhas to be continued on the
mobile phone instead of the hands-free
feature
Models: Nokia®7610
–
Wait for connection.
To prevent recurring of this problem,
reset the mobile phone by turning it
off and on again
The ring tone of the second incoming
call will always be lower than
normal. Try to turn up the ring tone
volume
–
Answer the incoming call by pressing
ß/MAIN In this specific case, the system is not
able to identify which phone call is
ended
The connection between this mobile
phone and Blue&Me™ Navsome-
times may deactivate
On this mobile phone the ring tone of
the second incoming call is very low
This behavior depends on the specific
features of this mobile phone
For certain software versions of this
mobile phone, answering a call using
the keypad will automatically
disconnect the mobile phone from the
hands-free kit
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8989
Phone-specific: Sony-Ericsson®
Problem Probable Cause Possible Solution
Occasionally, Blue&Me™ Navdoes not
detect the mobile phone and it is unable
to make a hands-free phone call
Models: Sony–Ericsson
®Z600
When using call waiting to answer an
incoming call during an ongoing phone
call conversation, sometimes
Blue&Me™ Navdisconnects the
ongoing phone conversation
Models: Sony–Ericsson®T610
Downloading the phonebook from the
mobile phone to Blue&Me™ Nav
does not work
Models: Sony–Ericsson
®Z600
❒Reset the mobile phone by turning it
off and on again to restore
connection with Blue&Me™ Nav
❒Reset the mobile phone by turning it
off, removing the phone battery and
then placing it back in, and
then turning it on again
After you hang up the other phone call
that was received via call waiting, the
mobile phone displays a message that
asks if you wish to retrieve the call.
Confirm using the mobile phone key-
pad
Transfer your contact entries from the
SIM card to the mobile phone memory.
Delete the phonebook from
Blue&Me™ Nav, by selecting the
option DELETE PHONEBOOK.
Then download the phonebook again
selecting the option COPY PHONE-
BOOK
SETTING FUNCTIONS -
MANAGING USER DATA AND
PHONEBOOK –
–
This mobile phone can download
contact entries only if they are saved
on the phone memory
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Page 91 of 106
9090
Problem Probable Cause Possible Solution
When getting into the car during a phone
conversation, after turning the key to
MAR, the phone conversation is not
switched automatically to the
hands-free phone system
Models: Sony–Ericsson®Z600
After pairing the mobile phone,
the hands-free phone system
keeps in memory only the last
20 calls
Models: Sony–Ericsson®Z600
After connecting and disconnecting
the mobile phone, the carrier’s name
is no longer displayed on the instrument
panel display
Model: Sony–Ericsson®T637–
–
To prevent this problem, after turning
the mobile phone on, wait for 30
seconds at least before connecting it to
the hands-free kit This mobile phone requires a specific
setting for transferring automatically
the audio output to an external
Bluetooth
®wireless technology
device
This is the max. number of calls that
can be stored
–
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9191
MESSAGE READER
Problem Probable Cause Possible Solution
I receive SMS messages on the
cellular telephone but not on
Blue&Me™ Nav
SMS texts received from your phone
carrier service center show abnormal
displaying of sender's name or number
Blue&Me™ Navstopped receiving
messages from your cellular
telephone
You cannot display some SMS
messages, present on your cellular
telephone, on Blue&Me™ NavSMS
message list
Not all cellular telephones support SMS
messages transfer to Blue&Me™ Nav
Not all mobile phones support correct
transfer of the phone carrier's name
sending the SMS text to Blue&Me™ Nav
You might have set by mistake
the option NOT ACTIVE from menu
notification settings
Blue&Me™ Navis capable to read
and store last 20 received SMS
messages while the telephone set is
connected to the system. Messages
received in other contexts are not
transferred to Blue&Me™ NavCheck that your cellular telephone
supports the function for transmitting SMS
Messages by Bluetooth technology or, for
further information, see chapter “LIST OF
TELEPHONE SETS
SUPPORTED BYBlue&Me™ Nav”,
or site www.fiat.com
–
Set, on menu notification settings,
either VISUAL+ACOUSTIC notification
or NOT VISUAL notification
READER FUNCTIONS
SMS MESSAGES, paragraph
NOTIFICATION SETTINGS
SMS messages stored by Blue&Me™ Nav
can be deleted
READER FUNCTIONS SMS
MESSAGES, paragraphs SMS MESSAGES
MANAGEMENT AND DELETING ALL
SMS MESSAGES
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9292
Problem Probable Cause Possible Solution
Some SMS messages or part of
them are not read, or are not
correctly read by Blue&Me™ Nav
hands-free kit
Blue&Me™ NavSMS messages reader
displays sender telephone number
instead of sender name
Sometimes received SMS message
sender cannot be called
Some “special” characters within
received SMS message, cannot be
interpreted by Blue&Me™ Nav
Probably, during portable phone
registration step, you chose not to
download the telephone book, or, if
your portable phone only supports the
management of single contacts, you
chose to download some contacts only
Some SMS messages, e.g. the ones sent
by telephone operator, have no associ-
ated sender telephone number, so op-
tion CALLcannot be used–
To download your cellular telephone
book, refer to special item on menu
Settings
SETTING FUNCTIONS, paragraphs
CELLULAR TELEPHONE
REGISTRATION and USER DATA MAN-
AGEMENT
–
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9393
MEDIA PLAYER
Problem Probable Cause Possible Solution
Displayed message:
NO MEDIA FOUND
Or Blue&Me™ Navsays:
“No media found”
After connecting your USB device and
turnin the ignition key to MAR, no music
is played
After inserting a USB device
and turning the car key to the MAR
position, Blue&Me™ Navmalfunctions
occur. (e.g. failure to reproduce musical
tracks or no voice messages)
❒Follow the instructions to connect
your USB device to Blue&Me™ Nav.
❒Store digital audio files on your USB
memory devices following the
instructions given by your media file
software.
❒Remove the USB device from the
USB port and refit it to
build again the media library.
❒Check whether your USB device
is supported by Blue&Me™ Nav.
Wait for library building.
If the time required to build the library
is excessive, you can intervene by
reducing the number of audio files
stored on your USB device.
Disable on the USB device such
function.
❒No USB device connected to the
USB port in the car.
❒No digital audio file stored on the
USB memory device.
❒If power supply is interrupted,
(e.g.: car battery disconnection),
Blue&Me™ Navwill loose power
temporarily. In this event media li-
brary shall be rebuilt
❒Your USB memory device is not
supported by Blue&Me™ Nav.
Building the media library may require
a few minutes.
You may have used a USB device with
the PASSWORD function enabled.
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9494
Problem Probable Cause Possible Solution
Displayed message:
NO PLAYLISTS FOUND
Or Blue&Me™ Navsays:
“No playlist found”
Displayed message:
INVALID PLAYLIST
Displayed message:
EMPTY PLAYLIST
Or Blue&Me™ Navsays:
“Empty playlist.”
Displayed message: BAD MEDIA
Indication on sound
system display:
MEDIAPLAYER
in absence of USB device
connected to the car USB port
Build a playlist on your computer using your
media file software and then copy it to your USB
device
❒Make sure the playlist is in .m3uor .wplformat.❒Build the playlist again following the instructions
given in section BUILDING PLAYLISTS FOR
Blue&Me™ Nav- PRACTICAL HINTS.
❒If the problem persists, delete the playlist from
your USB device.
❒Delete the playlist from your
USB device or copy media files to the playlist
using your media file
software.
❒Reduce the number of tracks
in the playlist, using your media file software.
Delete bad media from your USB device
❒To change the current audio source, press button
SRC/OK or the dedicated buttons FM, AM,
CDon the sound system front panel.
❒With ignition key at MAR, insert and then
remove the USB device from the car USB port.
❒To avoid displaying of MEDIAPLAYER
indication in absence of USB device, always
remove the USB device when the ignition key is
at MAR, or stop playback (with voice command
STOP) before removing the USB device from
the car USB port. No playlist is stored on the USB
device connected
Playlist is damaged or invalid
❒No media file is contained
in the playlist
❒The .wplfile is too large for
Blue&Me™ Navmemory capacity
❒The playlist does not contain
references to media files on your
USB device
Digital audio file is damaged or invalid
The USB device has been removed
from the car USB port with the
ignition key at STOP
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9595
Problem Probable Cause Possible Solution
Displayed message:
PROTECTED CONTENT
Or Blue&Me™ Navsays:
“Protected content”.
Blue&Me™ Navdoes not play all the
digitalaudio files in the playlist
The media library does not show
all the digital audio files stored
on the USB device
After pronouncing a command,
Blue&Me™ Navsays:
“Command not available”, although
the command you prompt is a first
level voice command–
For further details see section
“SUPPORTED USB MEMORY DEVICES”
–
If the track is paused, resume
playback by pressing
&/ESC.
Then pronounce the voice command
again. The track selected is DRM-protected
and it cannot be played by
the media player
Your playlist contains DRM-protected
files that cannot be played; or it
contains references to invalid media
files
❒Your playlist contains DRM-
protected files that are ignored
during playback
❒Your playlist contains more than
20.000 tracks, that is the max.
number of files that can be copied
to the media library.
❒The playlist stored on your USB
device contains more than 20
nested folders.
Nested folders files will not be
copied to the media library.
Certain commands are not available
when the track is paused or the CD
player is playing a track
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