Page 89 of 106

8888
Problem Probable Cause Possible Solution
After receiving, answering and
ending a second call, the multifunction
display shows INCOMING CALL
PRIVATE NUMBER, instead of the
phone number corresponding to the
first call
Models: Nokia®6600
Sometimes when trying to use this phone
with Blue&Me™ Nav, using the
ß/MAIN
button, the message SEARCHING
CONNECTIONis displayed before
the connection is implemented
Models: Nokia®6600
No ring tone is produced when receiving
a second incoming call
Models: Nokia®6820
Pressing
ß/MAINfor over 1 second to
reject a second incoming call, disconnects
also the current phone conversation
Models: Nokia®6820
When answering an incoming call using
the mobile phone keypad, sometimes the
mobile phone disconnects from
Blue&Me™ Navand the phone
conversationhas to be continued on the
mobile phone instead of the hands-free
feature
Models: Nokia®7610
–
Wait for connection.
To prevent recurring of this problem,
reset the mobile phone by turning it
off and on again
The ring tone of the second incoming
call will always be lower than
normal. Try to turn up the ring tone
volume
–
Answer the incoming call by pressing
ß/MAIN In this specific case, the system is not
able to identify which phone call is
ended
The connection between this mobile
phone and Blue&Me™ Navsome-
times may deactivate
On this mobile phone the ring tone of
the second incoming call is very low
This behavior depends on the specific
features of this mobile phone
For certain software versions of this
mobile phone, answering a call using
the keypad will automatically
disconnect the mobile phone from the
hands-free kit
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8989
Phone-specific: Sony-Ericsson®
Problem Probable Cause Possible Solution
Occasionally, Blue&Me™ Navdoes not
detect the mobile phone and it is unable
to make a hands-free phone call
Models: Sony–Ericsson
®Z600
When using call waiting to answer an
incoming call during an ongoing phone
call conversation, sometimes
Blue&Me™ Navdisconnects the
ongoing phone conversation
Models: Sony–Ericsson®T610
Downloading the phonebook from the
mobile phone to Blue&Me™ Nav
does not work
Models: Sony–Ericsson
®Z600
❒Reset the mobile phone by turning it
off and on again to restore
connection with Blue&Me™ Nav
❒Reset the mobile phone by turning it
off, removing the phone battery and
then placing it back in, and
then turning it on again
After you hang up the other phone call
that was received via call waiting, the
mobile phone displays a message that
asks if you wish to retrieve the call.
Confirm using the mobile phone key-
pad
Transfer your contact entries from the
SIM card to the mobile phone memory.
Delete the phonebook from
Blue&Me™ Nav, by selecting the
option DELETE PHONEBOOK.
Then download the phonebook again
selecting the option COPY PHONE-
BOOK
SETTING FUNCTIONS -
MANAGING USER DATA AND
PHONEBOOK –
–
This mobile phone can download
contact entries only if they are saved
on the phone memory
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Page 97 of 106
9696
Problem Probable Cause Possible Solution
The same USB memory device
previously connected takes
more than 10 seconds to restart
playback on Blue&Me™ Nav
To reset the USB memory device using
Microsoft®Windows®XP, click on My
Computer in the Startmenu, click
rightwards on the USB memory device,
select Properties, select Tools, click
on key
“Check Now...” in field
“Error-checking”,select “Automatically fix
file system errors” and then click Start.
To avoid future problems, remove the
USB device using the option “Secure
hardware removal”. You removed the USB memory device
from the PC before it was ready
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