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Scheduled Maintenance
When the CHANGE ENGINE OIL SOON message
comes on, it means that service is required for your
vehicle. Have your vehicle serviced as soon as
possible within the next 600 miles (1 000 km). It is
possible that, if you are driving under the best
conditions, the engine oil life system may not
indicate that vehicle service is necessary for over a
year. However, your engine oil and lter must be
changed at least once a year and at this time the
system must be reset. Your GM Goodwrench
®
dealer has GM-trained service technicians who will
perform this work using genuine GM parts and reset
the system.If the engine oil life system is ever reset
accidentally, you must service your vehicle within
3,000 miles (5 000 km) since your last service.
Remember to reset the oil life system whenever
the oil is changed. SeeEngine Oil Life System on
page 410for information on the Engine Oil Life
System and resetting the system.
When the CHANGE ENGINE OIL SOON message
appears, certain services, checks, and inspections
are required. Required services are described
in the following for “MaintenanceI” and
“MaintenanceII.” Generally, it is recommended
that your rst service be MaintenanceI, your
second service be MaintenanceII, and that you
alternate MaintenanceIand MaintenanceII
thereafter. However, in some cases,
MaintenanceIImay be required more often.
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Fuel Delivery:Delivery of enough fuel for the
customer to get to the nearest service station
(approximately $5 in the US and 10 litres
in Canada). Service to provide diesel may
be restricted. For safety reasons, propane and
other alternative fuels will not be provided
through this service.
Flat Tire Change (Covers change only):
Installation of your spare tire, in good
condition, will be covered at no charge.
The customer is responsible for the repair
or replacement of the tire if not covered by
a warrantable failure.
Trip Interruption:If your trip is interrupted
due to a warranty failure, incidental expenses
may be reimbursed during the 48 months/
50,000 miles (80 000 km) warranty period.
Items covered are hotel, meals, and rental car.
Additional Services for Canadian
Customers
Trip Routing Service:Upon request, Cadillac
Roadside Service will send you detailed,
computer-personalized maps, highlighting
your choice of either the most direct route or
the most scenic route to your destination,
anywhere in North America, along with
any helpful travel information we may have
pertaining to your trip. To request this service,
please call us toll-free at 1-800-268-6800.
We will make every attempt to send your
personalized trip routing as quickly as
possible, but it is best to allow three weeks
before your planned departure date. Trip
routing requests will be limited to six
per calendar year.
Alternative Service:There may be times
when Roadside Service cannot provide
timely assistance. Your advisor may authorize
you to secure local emergency road service,
and you will be reimbursed up to $100
upon submission of the original receipt to
Cadillac Roadside Service
®.
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Roadside Service Availability
Wherever you drive in the United States or
Canada, an advisor is available to assist you over
the phone. A dealer technician, if available, can
travel to your location within a 30 mile (50 km)
radius of a participating Cadillac dealership.
If beyond this radius, we will arrange to have your
car towed to the nearest Cadillac dealership.
For prompt and efficient assistance when calling,
please provide the following to the Roadside
Service Representative:
A description of the problem
Name, home address, home telephone
number
Location of your Cadillac and number you
are calling from
The model year, Vehicle Identi cation Number
(VIN), odometer reading, and date of delivery
While we hope you never have the occasion to use
our service, it is added security while traveling
for you and your family. Remember, we are only a
phone call away. In the US or Canada, customers
call Roadside Service:1-800-882-1112.Any customer who has access to a (TTY) or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or
Canada1-888-889-2438— daily, 24 hours.
Cadillac and General Motors of Canada Limited
reserve the right to limit services or reimbursement
to an owner or driver when, in their sole
discretion, the claims become excessive in
frequency or type of occurrence.
Roadside Service is not part of or included in the
coverage provided by the New Vehicle Limited
Warranty. Cadillac and General Motors of Canada
Limited reserve the right to make any changes
or discontinue the Roadside Service program
at any time without noti cation.
Towing and Road Service Exclusions
Speci cally excluded from Roadside Service
coverage are towing or services for vehicles
operated on a non-public roadway or highway,
nes, impound towing caused by a violation
of local, Municipal, State, Provincial or Federal
law, and mounting, dismounting or changing
of snow tires, chains or other traction devices.
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