The vehicle information usually includes your GPS
location and, in the event of a crash, additional
information regarding the accident that your vehicle
has been involved in (e.g. the direction from
which your vehicle was hit). When you use the
Virtual Advisor feature of OnStar
®Hands-Free
Calling, your vehicle also sends OnStar®your
GPS location so that we can provide you
with location-based services.
OnStar
®service cannot work unless your vehicle
is in a place where OnStar®has an agreement
with a wireless service provider for service in that
area. OnStar
®service also cannot work unless
you are in a place where the wireless service
provider OnStar
®has hired for that area
has coverage, network capacity and reception
when the service is needed, and technology that
is compatible with the OnStar
®service. Not all
services are available everywhere, particularly in
remote or enclosed areas, or at all times.
OnStar
®service that involves location information
about your vehicle cannot work unless GPS
satellite signals are unobstructed and available in
that place as well.Your vehicle must have a working electrical
system (including adequate battery power) for the
OnStar
®equipment to operate. There are other
problems OnStar®cannot control that may prevent
OnStar®from providing OnStar®service to you
at any particular time or place. Some examples are
damage to important parts of your vehicle in an
accident, hills, tall buildings, tunnels, weather
or wireless phone network congestion.
Your Responsibility
You may need to increase the volume of your
radio to hear the OnStar®advisor. If the light next
to the OnStar®buttons is red, this means that
your system is not functioning properly and should
be checked by your dealer/retailer. If the light
appears clear (no light is appearing), your OnStar
®
subscription has expired. You can always press
the OnStar®button to con rm that your OnStar®
equipment is active.
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