2007 CADILLAC CTS V emergency towing

If you get the Engine Coolant Hot - Idle Engine
warning with no sign of steam, try this for a minute
or so:
1. In heavy traffic, let the engine idle in
NEUTRAL (N) while stopped. If it is safe to do
so, pull off the road, shift to PARK (P) or
NEUTRAL (N) and let the engine idle.
2. Set the climate controls to the highest heat
setting and fan speed and open the windows,
as necessary.
If you no longer have the Engine Coolant
Hot - Idle Engine warning, you can drive. Just to
be safe, drive slower for about 10 minutes. If
the warning does not come back on, you can
drive normally.
If the warning continues and you have not
stopped, pull over, stop, and park your vehicle
right away.
If there is still no sign of steam, you can idle the
engine for three minutes while you are parked.
If you still have the warning,turn off the engine
and get everyone out of the vehicleuntil it
cools down.
You may decide not to lift the hood but to get
service help right away.Overheated Engine Protection
Operating Mode
This operating mode allows your vehicle to be
driven to a safe place in an emergency. Should an
hot engine condition exist, an overheat protection
mode which alternates ring groups of cylinders
helps prevent engine damage. In this mode, there
is a loss in power and engine performance.
Driving extended miles (km) and/or towing a trailer
in the overheat protection mode should be
avoided.
Notice:After driving in the overheated engine
protection operating mode, to avoid engine
damage, allow the engine to cool before
attempting any repair. The engine oil will be
severely degraded. Repair the cause of coolant
loss and change the oil. SeeEngine Oil on
page 346.
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Cadillac Owner Privileges™
Roadside Service provides several Cadillac Owner
Privileges™ at “no charge,” throughout your
Cadillac Warranty Period — 48 months/
50,000 miles (80 000 km).
Emergency Road Service is performed on site for
the following situations:
Towing Service:Emergency towing from a
public roadway or highway to the nearest
dealership/retailer for warranty service or
in the event of a vehicle-disabling accident.
Winch-out assistance when the vehicle
is mired in sand, mud, or snow.
Battery Jump Starting:No-start occurrences
which require a battery jump start will be
covered at no charge.
Lock Out Assistance:To ensure security,
the driver must present the vehicle registration
and personal ID before lock-out service is
provided. Lock-out service will be covered at
no charge if you are unable to gain entryinto your vehicle. If your vehicle will not start,
Roadside Service will arrange to have
your vehicle towed to the nearest authorized
dealership/retailer. In the United States,
replacement keys made at the customer’s
expense will be delivered within 10 miles.
Fuel Delivery:Delivery of enough fuel for the
customer to get to the nearest service station
(approximately $5 in the United States and
10 litres in Canada).
Flat Tire Change (Covers change only):
Installation of your spare tire, in good
condition, will be covered at no charge.
The customer is responsible for the repair or
replacement of the tire if not covered by a
warrantable failure.
Trip Interruption:If your trip is interrupted
due to a warranty failure, incidental expenses
may be reimbursed during the 48 months/
50,000 miles (80 000 km) warranty period.
Items covered are hotel, meals, and rental car.
489

Additional Services for Canadian
Customers
Trip Routing Service:Upon request, Cadillac
Roadside Service will send you detailed,
computer-personalized maps, highlighting your
choice of either the most direct route or the
most scenic route to your destination,
anywhere in North America, along with any
helpful travel information we may have
pertaining to your trip. To request this service,
please call us toll-free at 1-800-268-6800.
We will make every attempt to send your
personalized trip routing as quickly as
possible, but it is best to allow three weeks
before your planned departure date.
Trip routing requests will be limited to
six per calendar year.
Alternative Service:There may be times
when Roadside Service cannot provide
timely assistance. Your advisor may authorize
you to secure local emergency road service,
and you will be reimbursed up to $100 upon
submission of the original receipt to Cadillac
Roadside Service
®.
Cadillac Technician Roadside Service
(U.S. only)
Cadillac’s exceptional Roadside Service is more
than an auto club or towing service. It provides
every Cadillac owner in the United States with the
advantage of contacting a Cadillac advisor and,
where available, a Cadillac trained dealer/retailer
technician who can provide on-site service.
A dealer/retailer technician will travel to your
location within a 30 mile (50 km) radius of
a participating Cadillac dealership/retailer.
If beyond this radius, we will arrange to have
your car towed to the nearest Cadillac
dealership/retailer. Each technician travels with a
specially equipped service vehicle complete
with the necessary Cadillac parts and tools
required to handle most roadside repairs.
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