2007 CADILLAC CTS V service

If your vehicle cannot be driven, know where
the towing service will be taking it. Get a
card from the tow truck operator or write down
the driver’s name, the service’s name, and
the phone number.
Remove any valuables from your vehicle
before it is towed away. Make sure this
includes your insurance information and
registration if you keep these items in your
vehicle.
Gather the important information you will need
from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identication
Number (VIN), insurance company and
policy number, and a general description of
the damage to the other vehicle.
If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they will need.
If they ask for a police report, phone or go to
the police department headquarters the
next day and you can get a copy of the report
for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not
be necessary. This is especially true if there
are no injuries and both vehicles are driveable.
Choose a reputable collision repair facility
for your vehicle. Whether you select a
GM dealer/retailer or a private collision repair
facility to x the damage, make sure you are
comfortable with them. Remember, you will
have to feel comfortable with their work for a
long time.
Once you have an estimate, read it carefully
and make sure you understand what work
will be performed on your vehicle. If you have
a question, ask for an explanation. Reputable
shops welcome this opportunity.
498

Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, we certainly hope
you will notify us. Please call us at
1-800-458-8006, or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, please call us at 1-888-446-2000.
Or, write:
Canadian Cadillac Customer Communication
Centre, CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle
suspension, brakes, electrical, steering, body, etc.
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair
service procedures, adjustments, and
specications for GM transmissions, transaxles,
and transfer cases.
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General
Motors cars and trucks. Each bulletin contains
instructions to assist in the diagnosis and service
of your vehicle.
501

In Canada, the service bulletin reference number
can be obtained by contacting your GM dealer
or by calling 1-800-GMDRIVE (1-800-463-7483).
This reference number is needed to order the
service bulletin from Helm, Inc.
RETAIL SELL PRICE: $6.00 US + Processing Fee
Owner Information
Owner publications are written specically for
owners and intended to provide basic operational
information about the vehicle. The owner manual
includes the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual,
and Warranty Booklet.
RETAIL SELL PRICE: $35.00 US +
Processing Fee
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 US +
Processing Fee
Current and Past Model Order Forms
Technical Service Bulletins and Manuals are
available for current and past model GM vehicles.
To request an order form, specify year and
model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on
the World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and
without incurring obligation. Allow ample time
for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are
to make checks payable in U.S. funds.
502

Convenience Net......................................... 161
Coolant
Engine Temperature Gage........................ 208
Engine Temperature Warning Light........... 207
Heater, Engine......................................... 120
Hot Temperature Warning Message.......... 219
Surge Tank Pressure Cap........................ 360
Cooling System........................................... 363
Cruise Control............................................. 176
Cruise Control Light.................................... 214
Cupholder(s)................................................ 159
Customer Assistance Information
Courtesy Transportation........................... 492
Customer Assistance for Text
Telephone (TTY) Users......................... 486
Customer Assistance Offices.................... 486
Customer Satisfaction Procedure.............. 482
GM Mobility Reimbursement Program...... 488
Reporting Safety Defects to
General Motors..................................... 501
Reporting Safety Defects to the
Canadian Government.......................... 500
Reporting Safety Defects to the
United States Government.................... 500Customer Assistance Information (cont.)
Roadside Service..................................... 488
Service Publications Ordering
Information........................................... 501
D
Daytime Running Lamps............................. 181
Defensive Driving........................................ 286
Delayed Locking.......................................... 102
Diversity Antenna System............................ 284
Doing Your Own Service Work.................... 333
Door
Central Door Unlocking System................ 101
Delayed Locking...................................... 102
Locks....................................................... 100
Power Door Locks................................... 101
Programmable Automatic Door Locks....... 102
Rear Door Security Locks........................ 103
Driver
Position, Safety Belt................................... 26
Driver Information Center (DIC)................... 222
DIC Main Menu....................................... 228
DIC Vehicle Personalization..................... 242
506

Driver Information Center (DIC) (cont.)
DIC Warnings and Messages................... 232
Status of Vehicle Systems........................ 223
System Controls....................................... 223
Driving
At Night................................................... 305
City.......................................................... 310
Defensive................................................. 286
Drunken................................................... 287
Freeway................................................... 311
Hill and Mountain Roads.......................... 314
In Rain and on Wet Roads...................... 306
Rocking Your Vehicle to Get it Out.......... 321
Winter...................................................... 316
Dual Climate Control System....................... 189
E
Electrical System
Add-On Equipment................................... 446
Fuses and Circuit Breakers...................... 447
Power Windows and Other
Power Options...................................... 446
Rear Underseat Fuse Block..................... 451Electrical System (cont.)
Underhood Fuse Block............................. 447
Windshield Wiper Fuses........................... 446
Engine
Air Cleaner/Filter...................................... 351
Check and Service Engine Soon Light..... 209
Check Oil Pressure Message................... 220
Coolant.................................................... 356
Coolant Heater......................................... 120
Coolant Temperature Gage...................... 208
Coolant Temperature Warning Light.......... 207
Drive Belt Routing.................................... 476
Engine Compartment Overview................ 342
Exhaust................................................... 134
Oil ........................................................... 346
Oil Life System........................................ 349
Oil Temperature Warning Message ........... 220
Overheated Protection
Operating Mode.................................... 362
Overheating............................................. 360
Speed Limiter.......................................... 201
Starting.................................................... 119
Entry Lighting.............................................. 184
Event Data Recorders (EDR)...................... 494
Extender, Safety Belt..................................... 41
Exterior Lighting Battery Saver.................... 183
507

Loss of Control........................................... 303
Lumbar
Power Controls.......................................... 10
M
Maintenance Schedule
Additional Required Services.................... 465
At Each Fuel Fill...................................... 469
At Least Once a Month............................ 470
At Least Once a Year.............................. 470
Introduction.............................................. 460
Maintenance Footnotes............................ 467
Maintenance Record................................ 477
Maintenance Requirements...................... 460
Normal Maintenance Replacement
Parts.................................................... 475
Owner Checks and Services.................... 469
Recommended Fluids and Lubricants....... 473
Scheduled Maintenance........................... 462
Using....................................................... 461
Your Vehicle and the Environment............ 460
Malfunction Indicator Light........................... 209
Manual Seats.................................................. 8Manual Transmission
Fluid........................................................ 354
Operation................................................. 126
Map Pocket................................................. 160
Memory Seat and Mirrors.............................. 11
Message
Center..................................................... 215
Check Engine Oil Pressure...................... 220
DIC Warnings and Messages................... 232
Hot Coolant Temperature Warning............ 219
Oil Temperature Warning.......................... 220
One-to-Four Shift..................................... 222
Tire Pressure Warning............................. 221
Transmission Fluid Hot............................. 219
Mirrors
Automatic Dimming Rearview with
OnStar
®................................................ 136
Automatic Dimming Rearview with
OnStar
®and Compass......................... 137
Outside Convex Mirror............................. 141
Outside Curb View Assist Mirror............... 141
Outside Heated Mirrors............................ 141
Outside Power Mirrors............................. 140
MyGMLink.com............................................ 485
511

N
Navigation/Radio System, see Navigation
Manual..................................................... 279
New Vehicle Break-In.................................. 116
Normal Maintenance Replacement Parts..... 475
O
Odometer.................................................... 200
Odometers, Trip.......................................... 200
Off-Road Recovery...................................... 301
Oil
Engine..................................................... 346
Pressure Light.......................................... 212
Oil, Engine Oil Life System......................... 349
Oil Temperature Warning Message.............. 220
Older Children, Restraints............................. 42
One-to-Four Shift Message.......................... 222
Online Owner Center................................... 485
OnStar
®System, see OnStar®Manual........ 142
Operation, Universal Home
Remote System..............................148, 152
Other Warning Devices................................ 168
Outlet Adjustment........................................ 194Outlets
Accessory Power..................................... 186
Outside
Convex Mirror.......................................... 141
Curb View Assist Mirror........................... 141
Heated Mirrors......................................... 141
Power Mirrors.......................................... 140
Overheated Engine Protection
Operating Mode....................................... 362
Owner Checks and Services....................... 469
Owners, Canadian.......................................... 3
P
Paint, Damage............................................ 442
Panic Brake Assist...................................... 298
Parade Dimming.......................................... 185
Park (P)
Shifting Into............................................. 130
Shifting Out of......................................... 132
Parking
Brake....................................................... 128
Over Things That Burn............................ 133
Parking Your Vehicle................................... 132
Passenger Airbag Status Indicator............... 202
512

Reporting Safety Defects (cont.)
General Motors........................................ 501
United States Government....................... 500
Restraint System Check
Checking the Restraint Systems................. 90
Replacing Restraint System Parts
After a Crash......................................... 91
Retained Accessory Power (RAP)................ 119
Right Front Passenger Position,
Safety Belts............................................... 34
Roadside
Service.................................................... 488
Rocking Your Vehicle to Get it Out.............. 321
Roof Rack Provisions.................................. 160
Routing, Engine Drive Belt.......................... 476
Run-Flat Tires............................................. 400
Running the Engine While Parked............... 135
S
Safety Belt
Pretensioners............................................. 41
Reminder Light........................................ 201
Safety Belts
Care of.................................................... 439
Driver Position........................................... 26Safety Belts (cont.)
How to Wear Safety Belts Properly............ 25
Questions and Answers About
Safety Belts............................................ 24
Rear Safety Belt Comfort Guides............... 38
Rear Seat Passengers............................... 34
Right Front Passenger Position.................. 34
Safety Belt Extender.................................. 41
Safety Belt Use During Pregnancy............. 33
Safety Belts Are for Everyone.................... 20
Safety Warnings and Symbols......................... 4
Scheduled Maintenance............................... 462
Seats
Head Restraints......................................... 17
Heated Seats............................................. 10
Manual........................................................ 8
Memory, Mirrors......................................... 11
Power Lumbar........................................... 10
Power Seats................................................ 9
Reclining Seatbacks................................... 14
Split Folding Rear Seat.............................. 18
Securing a Child Restraint
Rear Seat Position..................................... 63
Right Front Seat Position........................... 66
Security Light.............................................. 213
Service........................................................ 332
Accessories and Modications.................. 332
514