Fuse Usage
26HVAC Mode and Temperature
Motors and Head-Up Display
28 Accessory Power
29 Windshield Wipers and Washer
30Instrument Panel Cluster,
Body Control Module (BCM),
PASS-Key
®III
31 Park Lock Ignition Key Solenoid
32 Rear Window Wiper/Washer
34 Power Sunroof
35 Power Windows
36Map Lamps, Courtesy Lamps and
Instrument Panel Lights
37 Radio
38 UQ3 Radio Ampli er
39 Head-Up Display
40 Hazard Flashers
Fuse Usage
41Instrument Panel Cluster, Climate
Control, Security LED and Remote
Keyless Entry Mode
42 PASS-Key
®III
44 Body Control Module (BCM)
46Automatic Occupant Sensing
Module
Relay Usage
20 Rear Defogger Relay
23 Ignition Relay
27 Accessory Relay
33 Retained Accessory Power Relay
43 Accessory Diode
45 Back-Up Lamps
465
Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Buick. Normally, any
concerns with the sales transaction or the
operation of your vehicle will be resolved by your
GM dealer’s sales or service departments.
Sometimes, however, despite the best intentions
of all concerned, misunderstandings can occur.
If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member
of dealership management. Normally, concerns
can be quickly resolved at that level. If the matter
has already been reviewed with the sales,
service, or parts manager, contact the owner of
the dealership or the general manager.STEP TWO:If after contacting a member of
dealership management, it appears your concern
cannot be resolved by the dealership without
further help, in the U.S., contact the Buick
Customer Assistance Center by calling
1-800-521-7300. In Canada, contact General
Motors of Canada Customer Communication
Centre by calling 1-800-263-3777 (English) or
1-800-263-7854 (French).
We encourage you to call the toll-free number in
order to give your inquiry prompt attention. Please
have the following information available to give
the Customer Assistance Representative:
Vehicle Identi cation Number. This is available
from the vehicle registration or title, or the
plate at the top left of the instrument panel.
Dealership name and location
Vehicle delivery date and present mileage
When contacting Buick, please remember that your
concern will likely be resolved at a dealer’s
facility. That is why we suggest you follow
Step One rst if you have a concern.
492