2007 BMW X5 3.0I ESP

Services...................................................... 27
Dispatch Service................................................27
On-Site Assistance...............................................27
Lock-Out.....................................................27
Towing Service..................................................28
Sign-and-Drive..................................................28
Trip Interruption Benefits...........................................28
Car Rental Discounts.............................................28
Exclusions.....................................................28
Summary of BMW Limited Warranties................................. 29
New SAV Limited Warranty - 2007 X5 (Valid only in the U.S.A. and Puerto Rico) . . . . 30
Warrantor .....................................................30
Warranty Period.................................................30
Warranty Begins.................................................30
Warranty Coverage...............................................30
Safety Belt Warranty - Kansas.......................................30
Towing/Other Owner Benefits........................................30
Other Items....................................................30
General.......................................................31
Limited Warranty - Rust Perforation 2007 X5............................. 31
REQUIRED MAINTENANCE:........................................31
Federal Emissions System Defect Warranty
(Valid only in the U.S.A. and Puerto Rico).............................. 32
What is not covered..............................................33
General.......................................................34
Federal Emissions Performance Warranty
(Valid only in the U.S.A. and Puerto Rico).............................. 34
California Emission Control Warranty Statement*
Your Warranty Rights and Obligations................................ 36
Manufacturer’s Warranty Coverage:....................................36
Owner’s Warranty Responsibilities:....................................36
California Emission Control System Limited Warranty*..................... 37
What is not covered..............................................38
General.......................................................38
California Emission Warranty
Parts List......................................................39
Notice........................................................ 39
Tire Warranty Statement........................................... 39Page

Customer Assistance Information
Your satisfaction with our product and the ser-
vices provided by authorized BMW SAV centers
is of great importance to us. We take pride in our
product, as does the BMW SAV center who ser-
vices it. If you should ever have a question
regarding your BMW SAV center’s service or
your BMW’s performance, we recommend that
you contact your authorized BMW SAV center.
Should you travel to an unfamiliar area, the BMW
center directory provided at the time of delivery
will help you locate the nearest authorized BMW
SAV center. The centers listed are equipped to
help you with matters related to your BMW
vehicle.
When contacting an authorized BMW SAV cen-
ter, we suggest that depending upon the nature
of your contact, you discuss it with either the
Sales, Service, or Parts Manager.
As all matters are resolved at the BMW SAV cen-
ter level, it is important that they be given the
opportunity to provide a solution. Should you feel
that you were not provided with the proper
response, we urge you to contact the General
Manager or BMW Center Operator.
Despite the best intentions of all parties, a mis-
understanding may occur between you and your
BMW SAV center. Should this occur and you
require further assistance, please contact the
BMW NA Customer Relations Department at 1
800 831-1117 or through our website at
www.bmwusa.com. When contacting us, we ask
that you provide the following information:
1. Your name, address and telephone number.
2. SAV Identification Number (last seven digits).
3. SAV’s delivery date.
4. SAV mileage.
5. Selling BMW SAV center’s name.
6. Servicing BMW SAV center’s name.
7. Description of the problem.
A BMW NA Customer Relations Representative
will carefully review all the facts involved and let
you know what further action will be taken in con-
junction with your BMW SAV center. Pleaseremember: the first step in resolving a complaint
is to contact the authorized BMW SAV center
that performed the work on your vehicle. They
have the necessary equipment and the personnel
to achieve this goal.
We are confident that every effort will be made to
ensure your satisfaction.
Customer Assistance -
Notification
During a specific period (the earlier of 12 months
or 12,000 miles, though this period varies by
state), some states require us or our authorized
BMW SAV center, to repair in a reasonable num-
ber of attempts, any defect or condition which
substantially impairs the use, value, or safety of a
new SAV sold, leased or registered in that state.
A “reasonable number of attempts” is generally
defined as (i) four or more attempts to repair the
same defect (the number of attempts vary by
state) or (ii) the SAV is out of service by reason of
one or more repair(s) for more than a cumulative
total of 30 days (this period varies by state),
except for delays created by conditions beyond
our control.
If we are unable to correct a defect or condition
covered by these statutes in a reasonable num-
ber of attempts, we may be obligated either to
replace the SAV or reimburse the owner/lessee in
an amount equal to the purchase price or lease
payments paid by the owner/lessee, less the
amount directly attributable to use of the SAV by
the owner/lessee.
YOU SHOULD SEND WRITTEN NOTIFICATION
DIRECTLY TO BMW OF NORTH AMERICA OF
THE EXISTENCE OF AN ALLEGED DEFECT.
SEND WRITTEN COMMUNICATION TO THE
CUSTOMER RELATIONS AND SERVICES
DEPARTMENT ADDRESS LISTED BELOW.
BMW OF NORTH AMERICA, LLC
CUSTOMER RELATIONS AND SERVICES
DEPARTMENT
P.O. BOX 1227
WESTWOOD, NEW JERSEY 07675-1227
Telephone: 1 800 831-1117
23

Calling For Assistance
The toll-free BMW Roadside Assistance number
(1 800 332-4269) is answered by a BMW Road-
side Assistance service representative. In order
for you to receive quick and reliable services, it is
essential that you provide detailed and accurate
information to the service representative.
Be prepared to give:
1. Your name and address.
2. Your complete SAV Identification Number
(found on your SAVe registration, your per-
manent Roadside Assistance card or on the
bottom drivers side of your windshield).
3. Model description of your vehicle.
4. Date of purchase.
5. License plate number of your SAV.
6. SAV location (including nearby crossroads/in-
tersections, highway mile markers, street
numbers, landmarks, etc.).
7. Location you are calling from (including a
telephone number where you can be
reached). If you are calling from a public
phone wait there for the return call. Do not
leave this location without informing the
Roadside Assistance service representative.
8. A description of your SAV’s problem. Specific
and accurate information will enable the
Roadside Assistance service representative
to provide the proper help.
Emergency Valet Service.Should there be a
need beyond BMW Roadside Assistance, Emer-
gency Valet will provide a personal assistant who
will help in every way to get you to your final des-
tination. Emergency Valet will help you locate a
rental car or taxi agency, hotel or even help pro-
cure airline reservations. In the event of an emer-
gency, this service will assist you in getting
information out to the proper party whether it is
business or personal. If we are unable to contact
one of your party, the message relay service will
document the information, and will make reason-
able efforts to deliver the message to the mes-
sage recipient.Personal Trip Routing.Leave the planning to
us. Simply give one of our Roadside Assistance
service representatives a call, and well provide
you with detailed, easy to read, computerized trip
itinerary and companion map package. Please
allow two weeks to process your request.
Services
From the information you provide, the BMW
Roadside Assistance service representative will
determine the type of help required.
Dispatch Service
A service provider will be dispatched to the site
of your disabled vehicle.
On-Site Assistance
On-site service for vehicle disablements such as
flat tires, dead batteries, and out of fuel condi-
tions is provided up to a maximum of $100.00
per incident by BMW Roadside Assistance.
The cost for parts and fuel, when used on-site,
are the responsibility of the owner/driver. The
New SAV Limited Warranty does not cover any of
the above on-site services.
Lock-Out
Your BMW is equipped with an advanced entry
system, which cannot be bypassed by traditional
locksmith methods without significant damage to
your vehicle. BMW encourages you to always
carry your spare wallet key separately from your
other keys. However, in the even that you find
yourself locked out, a simple telephone call to
Roadside Assistance will help you get back on
the road. A representative will help you find
transportation or arrange towing service to the
nearest BMW center. Related towing costs will be
compensated up to $100 per incident. You, or
the person driving your vehicle, are responsible
for any expenses related to replacement keys.
27

Towing Service
In the event of a mechanical breakdown normally
covered under the New SAV Limited Warranty,
your SAV will be transported (at no cost) to the
nearest authorized BMW SAV center. Your SAV is
also covered in the event of an accident or
collision.
If a breakdown occurs after normal business
hours, your SAV will be transported to a secure
location and transported to the nearest autho-
rized BMW SAV center on the next business day.
If you request that the SAV be taken to a location
other than the nearest authorized BMW SAV cen-
ter, any additional expense will be your
responsibility.
However, you may request (at no cost) to be
taken to a different BMW SAV center as long as it
is within 50 additional miles of thenearest
BMW SAV center.
Towing requests for SAV disabled because of
casualty, fire, act of God, or violation of law (fed-
eral, state or local) are provided at the expense of
the owner/driver.
If it is necessary for you to have your SAV towed
through your own arrangements,you must con-
tact BMW Roadside Assistance for prior
authorization and instructions on claim pro-
cedures.All claims must be submitted within
sixty (60) days of the disablement or occurrence,
accompanied by the original receipts. Claims
received after that time period may be dishon-
ored and are subject to the full discretion of
BMW Roadside Assistance. If BMW Roadside
Assistance is not contacted forpriorauthoriza-
tion, the maximum coverage for towing is
$100.00.
Sign-and-Drive
Typically, if you are within the terms of your war-
ranty, the services you receive under the BMW
Roadside Assistance program will not require
payment. In most cases, you will simply sign a
receipt from the provider of services.
Trip Interruption Benefits
Trip interruption benefits are provided for
mechanical breakdowns as follows:
– Breakdowns that are warranty related, and;
– Must occur in excess of 100 miles from the
driver’s residence, and;
– Repairs cannot be completed during normal
business hours on the same day of breakdown.
Reimbursements will be made for meals, lodging,
car rentals, and alternate transportation to bring
the driver and the BMW SAV together after the
SAV has been repaired by an authorized BMW
SAV center. Original receipts must accompany all
reimbursement requests.
Trip interruption coverage is limited to $750.00
per incident, for maximum of five days per
incident.
Always contact BMW Roadside Assistance for
trip interruption benefits. They will assist in mak-
ing all the necessary arrangements.
Car Rental Discounts
Discounts are available from Hertz and Enter-
prise car rental companies. Benefits may vary
with each company and location, and are subject
to change without notice.
Simply display your Roadside Assistance card
(showing the applicable Plan number) during res-
ervation and at the time of rental to secure your
discount.
Exclusions
Specifically excluded from coverage are:
– Fines, taxes, or impound towing fees caused by
a violation of local or state law.
– Expenses related to hazardous weather condi-
tions (removal from snow, ice, etc.).
– Expenses for the removal of snow tires, and
mounting or removal of snow chains.
Services provided by AAA and its affiliated clubs,
Heathrow, Florida 32746.
The BMW Roadside Assistance Program is not a
warranty and does not affect your rights under
the New SAV Limited Warranty.
28

Modification of the SAV or installation of any per-
formance accessories or components attached
to the SAV which alters the original engineering
and/or operating specifications or which result in
damage to the other original components, elec-
trical interference, electrical short, radio static,
water leaks and wind noise.
Tires are warranted by their respective manufac-
turer as detailed in the applicable tire manufac-
turer’s warranty statements. Instructions for
proper tire care and maintenance are contained
in the X5 Owner’s Manual. Should you experi-
ence difficulty in obtaining warranty service from
a tire manufacturer, your authorized BMW SAV
center will assist you in resolving the difficulty.
Non-BMW Parts - While you may elect to use
non-genuine BMW parts for maintenance or
repair services, BMW NA is not obligated to pay
for repairs that include non-genuine BMW parts
or for any damage resulting from the use of non-
genuine parts.
BMW will not accept any liability for any parts
and accessories not approved by BMW.
This warranty shall be null and void if the
vehicle identification number has been
altered or cannot be read, if the odometer has
been replaced or altered and the true mileage
cannot be determined, if the vehicle has been
declared a total loss or sold for salvage pur-
poses, or if the vehicle has been used in any
competitive event.
General
These warranties give you specific legal rights,
and you may also have other rights which vary
from state to state.
THE DURATION OF ANY IMPLIED WARRAN-
TIES, INCLUDING THE IMPLIED WARRANTY
OF MERCHANTABILITY, IS LIMITED TO THE
DURATION OF THE EXPRESS WARRANTIES
HEREIN. BMW NA HEREBY EXCLUDES INCI-
DENTAL AND CONSEQUENTIAL DAMAGES,
INCLUDING LOSS OF TIME, INCONVENIENCE,
OR LOSS OF USE OF THE VEHICLE, FOR ANY
BREACH OF ANY EXPRESS OR IMPLIED WAR-
RANTY, INCLUDING THE IMPLIED WARRANTY
OF MERCHANTABILITY, APPLICABLE TO THIS
PRODUCT.Some states do not allow limitations on how long
an implied warranty lasts, or the exclusion or lim-
itation of incidental or consequential damages,
so the above limitations and exclusions may not
apply to you.
Limited Warranty - Rust
Perforation 2007 X5
BMW NA warrants this original SAV against
defects in materials or workmanship which will
result in rust perforation of the SAV body for a
period of twelve years unlimited mileage, com-
mencing on the date of first retail sale, or the date
the vehicle is first placed in service as a demon-
strator or company vehicle, whichever is earlier.
To obtain service under this warranty, the SAV
must be brought, upon discovery of any rust per-
foration, to the workshop of any authorized BMW
SAV center. This authorized BMW SAV center
will, without charge for parts or labor, either repair
or replace the defective part(s). The decision to
repair or replace said part(s) is solely the prerog-
ative of BMW of North America. Parts for which
replacements are made become the property of
BMW of North America.
REQUIRED MAINTENANCE:
In order to keep this warranty in effect, the SAV
must be inspected at every BMW Inspection II (at
least every two years). Any areas requiring pre-
ventative maintenance must be repaired.
The Inspection/Maintenance consists of:
a. Washing the chassis before inspection, if nec-
essary, due to dirt accumulation.
b. Repairing any damages to undercoating or
paint due to stone chips, gravel erosion,
scratches, or other external influences.
BMW of North America makes no other express
warranty on this product except the New SAV
Limited Warranty or the warranty as to the emis-
sion control system. THE DURATION OF ANY
IMPLIED WARRANTIES, INCLUDING THE
IMPLIED WARRANTY OF MERCHANTABILITY,
IS LIMITED TO THE DURATION OF THE
EXPRESS WARRANTIES HEREIN.
31

It is the owner’s responsibility to have all sched-
uled inspection and maintenance services per-
formed (at the owner’s expense), as prescribed in
the maintenance schedule for the BMW Emis-
sion Control System. Service intervals are com-
puted by the onboard BMW service interval
indicator and displayed on the instrument panel.
The instructions for proper maintenance and use
can be found in the X5 Owner’s Manual. It is
strongly recommended that any replacement
parts used for maintenance, repair or replace-
ment of emission control systems be certified
BMW Service Parts or BMW Authorized
Remanufactured Parts. Without invalidating this
warranty, the owner may elect to have mainte-
nance, repair or replacement of the emission
control systems performed by any automotive
repair establishment, or elect to use parts other
than certified BMW Service Parts. However, the
cost of such service or parts will not be covered
under this warranty, except in emergency situa-
tions. In an emergency situation, where an
authorized BMW SAV center or a warranty
replacement part is not reasonably available
(within 30 days), repairs may be performed at any
available service establishment using any equiva-
lent part. BMW NA will reimburse the owner for
such emergency repairs (including labor, parts
and diagnosis not to exceed BMW NA rates for
labor, parts, and diagnosis in said area) that are
covered under this warranty. Replaced parts and
paid invoices must be presented at an authorized
BMW SAV center as a condition of reimburse-
ment for emergency repairs not performed by an
authorized BMW SAV center.
The use of replacement parts, which are not of
equivalent quality, may impair the effectiveness
of the emission control system. If other than cer-
tified BMW Service Parts or Authorized Remanu-
factured Parts are used for maintenance, repair
or replacement of components affecting emis-
sion control, the owner should obtain assurancesthat such parts are warranted by their manufac-
turer to be equivalent to genuine BMW parts in
performance and durability. BMW NA assumes
no liability under this warranty with respect to
parts other than genuine BMW parts.
However, the use of non-BMW replacement
parts or non-EPA certified parts does not invali-
date the warranty on other components, unless
non-BMW parts or non-EPA certified parts cause
damage to warranted parts.
What is not covered
This warranty does not cover malfunctions
caused by any of the following: accident, flood,
misuse, improper adjustment, modification, alter-
ation, tampering, disconnection, improper or
inadequate maintenance, use of leaded fuel or
fuels containing more than 10% ethanol, or other
oxygenates with more than 2.8% oxygen by
weight (i.e., more than 15% MTBE or more than
3% methanol plus an equivalent amount of
co-solvent).
The replacement of maintenance parts, such as
spark plugs, filters and similar items used in
required maintenance services, the repair or
replacement of maintenance parts beyond the
first required inspection/maintenance, or if the
part has been replaced earlier for reasons other
than it being defective.
The SAV or any part of the SAV unless a failure
causes the SAV to fail to conform to applicable
emission regulations.
Any SAV on which the odometer has been
replaced or altered and the true mileage cannot
be determined.
The SAV, if the vehicle identification number is
altered or cannot be read, or if the SAV has been
declared a total loss or sold for salvage purposes.
33

California Emission Control
Warranty Statement*
Your Warranty Rights and
Obligations
The California Air Resources Board and BMW of
North America (BMW NA) are pleased to explain
the emission control system warranty on your
2007 SAV. In California, new motor vehicles must
be designed, built and equipped to meet the
State’s stringent anti-smog standards. BMW NA
must warrant the emission control system on
your SAV for the periods of time listed below pro-
vided there has been no abuse, neglect or
improper maintenance of your SAV.
Your emission control system may include parts
such as the fuel injection system, the ignition
system, catalytic converter, and engine com-
puter. Also included may be hoses, belts, con-
nectors and other emission-related assemblies.
Where a warrantable condition exists, BMW NA
will repair your SAV at no cost to you including
diagnosis, parts and labor.
Manufacturer’s Warranty Coverage:
– For 3 years or 50,000 miles whichever occurs
first:
1. If your SAV fails a Smog Check inspection, all
necessary repairs and adjustments will be
made by BMW NA to ensure that your SAV
passes the inspection. This is your emission
control system PERFORMANCE
WARRANTY.
2. If any emission-related part on your SAV is
defective, the part will be repaired or replaced
by BMW NA. This is your short-term emis-
sion control system DEFECTS WARRANTY.
For 7 years or 70,000 miles whichever occurs
first:
If an emission-related part specially noted on
page 39 as having coverage for 7 years or 70,000
miles is defective, the part will be repaired or
replaced by BMW NA. This is your long-term
emission control system DEFECTS WARRANTY.
Owner’s Warranty Responsibilities:
– As the SAV owner, you are responsible for the
performance of the required maintenance listed
in your Owner’s Manual. BMW NA recom-
mends that you retain all receipts covering
maintenance on your SAV, but BMW NA cannot
deny warranty solely for the lack of receipts or
for your failure to ensure the performance of all
scheduled maintenance.
– You are responsible for presenting your SAV to
an authorized BMW SAV center as soon as a
problem exists. The warranty repairs should be
completed in a reasonable amount of time, not
to exceed 30 days.
– As the SAV owner, you should also be aware
that BMW NA may deny your warranty cover-
age if your SAV or part has failed due to abuse,
neglect, improper maintenance or unapproved
modifications.
If you have any questions regarding your war-
ranty rights and responsibilities, you should
contact:
BMW of North America, LLC
Customer Relations and Services Department
PO. Box 1227
Westwood, N.J. 07675-1227
Telephone: 1 800 831-1117
Website: www.bmwusa.com
or the
California Air Resources Board
9528 Telstar Avenue
El Monte, CA 91731
*The California Emissions Control System Lim-
ited Warranty applies to all 2007 U.S. specifica-
tion BMW SAVs sold, leased, and/or registered in
California, Maine, Massachusetts or Vermont.
36

California Emission Control
System Limited Warranty*
This warranty applies to California certified SAVs
distributed by BMW of North America (BMW NA)
or sold through the BMW NA European Delivery
Program, registered and operated primarily in
California.
BMW NA warrants to the original purchaser and
each subsequent owner that the SAV is:
a. designed, built and equipped so as to con-
form with the applicable California Air
Resources Board emission standards.
b. free from defects in materials and workman-
ship which cause any part that can affect
emissions to fail to conform with applicable
requirements or to fail a California Smog
Check test or EPA approved short test for a
period of 3 years or 50,000 miles, whichever
occurs first.
c. free from defects in materials and workman-
ship in emission related parts, which are con-
tained in the California Emission Warranty
Parts List on page 39, for a period of 7 years
or 70,000 miles, whichever occurs first.
This warranty begins on the date of first retail
sale, or the date the SAV is first placed in service
as a demonstrator or company vehicle, whichever
is earlier.
To obtain service under this warranty, the SAV
must be brought, upon failure of a Smog Check
test or upon discovery of the defect, to the work-
shop of any authorized BMW SAV center, during
normal business hours. The authorized BMW
SAV center will honor or deny your claim within
30 days. If the claim is denied, the authorized
BMW SAV center will notify you in writing of the
reason(s). The authorized BMW SAV center is
required by law to honor the claim if notice is not
given to the owner within 30 days.The authorized BMW SAV center will, without
charge for parts or labor (including diagnosis),
either adjust, repair or replace the defective part
and other parts affected by the failure of the war-
ranted part, if any. If your SAV failed the California
Smog Check test or an EPA approved short test,
then BMW NA will repair your SAV so that it will
pass this test. Items that require scheduled
replacement are warranted up to the replace-
ment interval specified in the Service section of
this Statement. BMW NA may repair a part in lieu
of replacing it when performing warranty repairs.
Parts for which replacements are made become
the property of BMW NA. After 3 years or 50,000
miles, and in accordance with paragraph (c)
above, such repairs are limited to the repair or
replacement of those parts identified in the Cali-
fornia Emissions Warranty List.
If your California registered SAV is between 7 and
8 years old and has been driven less than 80,000
miles, then your SAV is eligible for additional war-
ranty coverage under the Federal Emissions
Warranty.
A repair performed as the result of a smog check
test failure due to a defect in a part, which is war-
ranted for 7 years/70,000 miles, is covered.
In all cases, a reasonable time, not to exceed 30
days, must be allowed for a warranty repair to be
completed, after the SAV is received by the
authorized BMW SAV center.
It is the owner’s responsibility to have all required
maintenance services performed (at the owner’s
expense), as prescribed in the maintenance
schedule for the BMW Emission Control System.
Service intervals are computed by the service
interval indicator and displayed on the instrument
panel.
*The California Emissions Control System Lim-
ited Warranty applies to all 2007 U.S. specifica-
tion BMW SAVs sold, leased, and/or registered in
California, Maine, Massachusetts or Vermont.
37