2007 BMW X5 3.0I air condition

The BMW Maintenance Program -
2007 X5 3.0i and 4.8i
The BMW Maintenance Program is a benefit
designed to help reduce the cost of scheduled
and unscheduled maintenance.
Every 2007 X5purchased from an authorized
BMW SAV center in the United States or Puerto
Rico is covered by the BMW Maintenance Pro-
gram for 48 months or 50,000 miles, whichever
occurs first. Coverage begins on the date of first
retail sale or the date the vehicle is first placed in
service as a demonstrator or company vehicle,
whichever is earlier.
Any authorized BMW SAV center in the United
States or Puerto Rico will perform the scheduled
or additional maintenance services on your vehi-
cle at no expense to you. The maintenance
schedule intervals are based on normal driving
conditions and operation.Should you request
more frequent maintenance service, the cost
of these services will not be covered by the
Maintenance Program.
Coverage
The BMW Maintenance Programcovers all
factory-recommended maintenance, as deter-
mined by the Condition Based Service (CBS)
system. Additional items that need replacement
due to normal wear and tear, and that are not cov-
ered by the original New SAV Limited Warranty -
such as brake pads, brake rotors and wiper blade
inserts - are included, provided wear and tear
exceeds BMW specifications. Any adjustments
required due to normal operating conditions are
also included. See pages4-6ofthis booklet for
additional information.
Maintenance Intervals
Time intervals should be followed using the Con-
ditioned Based Service (CBS) data.
This BMW X5 Service and Warranty Information
Booklet should be presented to your authorized
BMW SAV center when maintenance is required.
Your authorized BMW SAV center will stamp this
book documenting the services or maintenance
performed.
Exclusions from coverage
– Items reimbursable under your New BMW SAV
Limited Warranty.
– Gasoline and gasoline additive.
– Windshield washer additive (except when in
conjunction with scheduled maintenance).
– Tires, wheel alignment, tire balance and
rotation.
– Wear and tear of soft trim items, such as: seats,
carpets, moldings, headliner, door panels and
all chrome trim.
– Damage detected when performing the rust
perforation inspection.
– Damage which results from negligence,
improper operation of the vehicle, wear and tear
or deterioration due to driving habits or condi-
tions, improper repair, environmental influ-
ences, flood, accident or fire damage, road salt
corrosion, alteration, installation of non-BMW
accessories, or use of improper, poor quality or
contaminated fuel.
– Altered or unreadable Vehicle Identification
Number (VIN) or odometer irregularities or vehi-
cles where the true mileage cannot be
determined.
– Maintenance or repair after the vehicle is
deemed a total loss.
– Maintenance or repairs performed by other
than an authorized BMW SAV center within the
United States or Puerto Rico.
– Vehicles used in competitive events.
– Oil changes performed outside the recom-
mended maintenance intervals as indicated by
the Service Interval Indicator.
Maintenance Upgrade Option
Please contact your authorized BMW SAV center
for information regarding an optional 6 year
100,000 mile maintenance upgrade.
1

Maintenance Program
The BMW Maintenance Program has been
devised with the following objectives: to maxi-
mize vehicle safety, reliability, and resale value by
minimizing breakdowns resulting from wear, and
minimizing cost and inconvenience by comput-
ing maintenance intervals based upon the spe-
cific manner in which each individual vehicle is
driven.
Maintenance intervals on motor vehicles have
conventionally been specified based upon accu-
mulated mileage. However, driving conditions
have a major influence on routine maintenance
requirements; distance traveled is only one of the
significant factors. A vehicle driven for 50,000
miles of short trips in the city with numerous cold
starts, prolonged periods of idling, stop-and-go
driving, and high engine speeds during accelera-
tion requires more frequent maintenance inter-
vals than a vehicle driven for 50,000 miles for
long distances at low engine speeds primarily at
operating temperature.
The advanced technologies at BMW have led to
the development of the unique BMW Condition
Based Service (CBS) system which computes
the actual optimum maintenance requirements
based not only upon the accumulated mileage,
but taking into account important factors such as
high or low engine speeds, short or long trip driv-
ing, and condition of the engine oil and brake
pads.
The BMW Maintenance Program
Condition Based Service (CBS)
CBS is a further development of the Service
Interval Indicator System. Sensors and sophisti-
cated algorithms take even more detailed
account of the various conditions of vehicle use.The remaining times for selected maintenance
tasks as well as any legally prescribed dates are
displayed to you individually:
Engine oil
Brakes - front and rear separately
Brake fluid
Vehicle check
Required State Inspection(s)
CBS thus determines the current and future
maintenance requirements. This data can also be
read from the vehicle key by your BMW Service
Advisor and used to propose the optimum scope
of maintenance.
Have maintenance and repair work performed by
your BMW center. Make sure that the mainte-
nance work is stamped in this Service and War-
ranty Information Statement. These entries are
the evidence of regular maintenance of your vehi-
cle and a requirement for warranty claims.
Disconnecting the battery during periods
of long-term storage will interrupt the
calculation of time-based services. Have all items
requiring time-based maintenance, such as
brake fluid and coolant, and possibly also the
engine oil brought up to date by your BMW cen-
ter. Also see the section on battery care on page
15 of this statement.
Service Interval Display
Info Display screen contents
The distance remaining until your next service
briefly appears when you switch on the ignition.
The Info Display immediately switches to
its compute mode when you press one of
the two buttons in the turn signal indicator lever.
2

BMW is evaluating various synthetic oils for
inclusion in our list of recommended engine oils.
For the most current list of synthetic oils, please
contact your SAV center, or call BMW of North
America, LLC. at 1 800 831-1117. You can also
obtain this information from our website,
www.bmwusa.com/.
BMW recommends that you check your engine
oil level whenever you add fuel to your vehicle. If
you need to add oil between oil changes and are
unable to obtain BMW High Performance Syn-
thetic Oil, Mobil 1 or another special oil on the
list, use a synthetic oil with an API rating of SH or
higher.
The following maintenance elements must be
performed at the mileage/time stated (time inter-
vals begin from the vehicle’s production date):
– Brake Fluid Service: Change brake fluid every
two years, or when specified by CBS.
– Oxygen Sensor Service: The oxygen sensor
deteriorates strictly on a mileage basis and
must therefore be replaced at the following
intervals to maximize vehicle fuel economy and
minimize exhaust pollution.
120,000 miles.
– Spark Plug Service: Replace at 100,000 miles,
or as determined by CBS.
– The engine coolant has a lifetime rating and
does not need to be changed.
For your convenience, you may also wish to have
your SAV center perform any necessary opera-
tions to fulfill any state inspection requirements
in your area concurrent with the maintenance
elements specified above during other repairs.
Make sure that confirmation of maintenance
work is always entered in this Service and War-
ranty Information Statement. You may need this
for any warranty claims that become necessary,
and later on as evidence that your car has been
given the correct and regular maintenance that
justifies its resale or trade-in value.
BMW has applied the most modern technologi-
cal advances not only to the design and produc-
tion of your vehicle, but also to computing of the
optimum maintenance interval for your type of
operations and driving style. Your SAV center has
made a substantial investment in unique BMWspecial service tools to enable his BMW factory
trained service technicians to perform quality
repairs on your X5 in minimal time. Your service
technician looks forward to serving your every
service need and to help maximize your satisfac-
tion with your X5, its longevity, and resale value.
Quality Certification I
For a detailed list of items inspected, refer to the
Quality Certification I form provided to the Owner
at time of delivery. A copy of the form is on file at
the selling SAV center.
Special Note
The maintenance requirements for your vehicle
are determined dynamically by the Condition
Based Service (CBS) system . The maintenance
items stated herein reflect the latest information
available at the time of the printing of this state-
ment, and are subject to change. The most cur-
rent maintenance recommendations are available
from your authorized SAV center.
Maintenance summary
The Condition Based Service (CBS) system will
determine the requirement for performance of
the maintenance services described on this and
the following page. These services may be
required either individually or in conjunction with
other maintenance services.
Depending on the vehicle’s use, CBS may calcu-
late service intervals which are different from the
guidelines listed.
4

Standard operations
Maintenance work
•Brief diagnostic test
•Verify Check Control messages
•Check indicator and warning lights
•Reset CBS display
Engine oil
Maintenance work
•Change the engine oil and oil filter. We recom-
mend BMW High Performance 5W-30 Syn-
thetic Oil P/N 07 51 0 017 866.
•After every 3rd engine oil change: Intake air
cleaner: replace air filter element (reduce
replacement interval in dusty operating
conditions).
•Parking brake: check function
Microfilter (not shown in CBS display)
Maintenance work
•Replace ventilation microfilter
Front brake
Maintenance work
•Replace brake pads, clean brake pad contact
points in calipers.
•Brake discs: Check surface and thickness, if
necessary replace at extra charge*
Rear brake
Maintenance work
•Replace brake pads, clean brake pad contact
points in calipers.
•Brake discs: Check surface and thickness, if
necessary replace at extra charge*
•Parking brake: Check condition, brake lining
thickness and function, if necessary replace at
extra charge*.
*Unless covered by Maintenance Program
Vehicle Check
Maintenance work
•Check operation of horn, headlight flasher and
hazard warning flashers.
•Check instrument and control lighting and
heater/air-conditioning blower.
•Check lighting system: turn signals, back-up,
license plate, interior (incl. map, reading lights),
glovebox, flashlight, luggage area lights.
•Safety belts: check condition and function.
•Check windshield wiper and washer jet
positions.
•Body: check for corrosion (except cavities).
•Tires: check tread depth, wear pattern, outer
condition, inflation pressure (also spare tire). If
necessary, correct pressure (also spare).
•Battery: check state of charge (magic eye) and
charge if required.
•Power steering reservoir: Check fluid level.
•Visually inspect all SRS airbag units for torn
covers, obvious damage or attachment of
stickers.
•Rear-view mirrors, optional rear-view camera
•Coolant: check fluid level and concentration.
•Windshield washer and intensive cleaning sys-
tem: check protection level, fluid level, top if
necessary.
•Brake system connections and lines: check for
leaks, damage and correct positioning
•Underbody, incl. all visible parts (i.e. transmis-
sion, rear axle, fuel lines, exhaust system),
check for damage, leaks and corrosion
•Steering components: check for clearance,
leaks, damage and wear
•Final Inspection: Road test with check of
•Brakes
•Steering
•Shock absorbers (visual)
•Transmission
5

Customer Assistance Information
Your satisfaction with our product and the ser-
vices provided by authorized BMW SAV centers
is of great importance to us. We take pride in our
product, as does the BMW SAV center who ser-
vices it. If you should ever have a question
regarding your BMW SAV center’s service or
your BMW’s performance, we recommend that
you contact your authorized BMW SAV center.
Should you travel to an unfamiliar area, the BMW
center directory provided at the time of delivery
will help you locate the nearest authorized BMW
SAV center. The centers listed are equipped to
help you with matters related to your BMW
vehicle.
When contacting an authorized BMW SAV cen-
ter, we suggest that depending upon the nature
of your contact, you discuss it with either the
Sales, Service, or Parts Manager.
As all matters are resolved at the BMW SAV cen-
ter level, it is important that they be given the
opportunity to provide a solution. Should you feel
that you were not provided with the proper
response, we urge you to contact the General
Manager or BMW Center Operator.
Despite the best intentions of all parties, a mis-
understanding may occur between you and your
BMW SAV center. Should this occur and you
require further assistance, please contact the
BMW NA Customer Relations Department at 1
800 831-1117 or through our website at
www.bmwusa.com. When contacting us, we ask
that you provide the following information:
1. Your name, address and telephone number.
2. SAV Identification Number (last seven digits).
3. SAV’s delivery date.
4. SAV mileage.
5. Selling BMW SAV center’s name.
6. Servicing BMW SAV center’s name.
7. Description of the problem.
A BMW NA Customer Relations Representative
will carefully review all the facts involved and let
you know what further action will be taken in con-
junction with your BMW SAV center. Pleaseremember: the first step in resolving a complaint
is to contact the authorized BMW SAV center
that performed the work on your vehicle. They
have the necessary equipment and the personnel
to achieve this goal.
We are confident that every effort will be made to
ensure your satisfaction.
Customer Assistance -
Notification
During a specific period (the earlier of 12 months
or 12,000 miles, though this period varies by
state), some states require us or our authorized
BMW SAV center, to repair in a reasonable num-
ber of attempts, any defect or condition which
substantially impairs the use, value, or safety of a
new SAV sold, leased or registered in that state.
A “reasonable number of attempts” is generally
defined as (i) four or more attempts to repair the
same defect (the number of attempts vary by
state) or (ii) the SAV is out of service by reason of
one or more repair(s) for more than a cumulative
total of 30 days (this period varies by state),
except for delays created by conditions beyond
our control.
If we are unable to correct a defect or condition
covered by these statutes in a reasonable num-
ber of attempts, we may be obligated either to
replace the SAV or reimburse the owner/lessee in
an amount equal to the purchase price or lease
payments paid by the owner/lessee, less the
amount directly attributable to use of the SAV by
the owner/lessee.
YOU SHOULD SEND WRITTEN NOTIFICATION
DIRECTLY TO BMW OF NORTH AMERICA OF
THE EXISTENCE OF AN ALLEGED DEFECT.
SEND WRITTEN COMMUNICATION TO THE
CUSTOMER RELATIONS AND SERVICES
DEPARTMENT ADDRESS LISTED BELOW.
BMW OF NORTH AMERICA, LLC
CUSTOMER RELATIONS AND SERVICES
DEPARTMENT
P.O. BOX 1227
WESTWOOD, NEW JERSEY 07675-1227
Telephone: 1 800 831-1117
23

5.BBBAUTO LINE staff may try to help resolve
your dispute through mediation. If mediation
is not successful, or if you do not wish to par-
ticipate in mediation, claims within the pro-
gram’s jurisdiction may be presented to an
arbitrator at an informal hearing. The arbitra-
tor’s decision should ordinarily be issued
within 40 days from the time your complaint
is filed; there may be a delay of 7 days if you
did not first contact BMW about your prob-
lem, or a delay of up to 30 days if the arbitra-
tor requests an inspection/report by an
impartial technical expert or further investiga-
tion and report byBBBAUTO LINE.
6.
You are required to useBBBAUTO LINE
before asserting in court any rights or reme-
dies conferred by California Civil Code Section
1793.22. You are not required to use BBB
AUTO LINE before pursuing rights and reme-
dies under any other state or federal law. “You
are also required to useBBBAUTO LINE
before exercising rights or seeking remedies
created by Title I of the Magnuson-Moss War-
ranty Act, 15 U.S.C. sec. 2301 et seq. If you
choose to seek redress by pursuing rights and
remedies not created by California Civil Code
Section 1793.22 or Title I of the Magnuson-
Moss Warranty Act, resort toBBBAUTO LINE
is not required by those statutes.”
7. California Civil Code Section 1793.2(d)
requires that, if BMW or its representative is
unable to repair a new motor vehicle to con-
form to the vehicle’s applicable express war-
ranty after a reasonable number of attempts,
BMW may be required to replace or repur-
chase the vehicle. California Civil Code Sec-
tion 1793.22(b) creates a presumption that
BMW has had a reasonable number of
attempts to conform the vehicle to its appli-
cable express warranties if, within 18 months
from delivery to the buyer or 18,000 miles on
the vehicle’s odometer, whichever occurs
first,one or more of the following occurs:
•The same nonconformity [a failure to con-
form to the written warranty that substan-
tially impairs the use, value or safety of thevehicle] results in a condition that is likely to
cause death or serious bodily injury if the
vehicle is driven AND the nonconformity has
been subject to repair two or more times by
BMW or its agents AND the buyer or lessee
has directly notified BMW of the need for
the repair of the nonconformity; OR
•The same nonconformity has been subject
to repair 4 or more times by BMW or its
agents AND the buyer has notified BMW of
the need for the repair of the nonconformity;
OR
•
The vehicle is out of service by reason of
repair of nonconformities by BMW or its
agents for a cumulative total of more than 30
calendar days after delivery of the vehicle to
the buyer.
NOTICE TO BMW AS REQUIRED ABOVE
SHALL BE SENT TO THE FOLLOWING
ADDRESS:
BMW of North America, LLC
Customer Relations and Services
Department
P.O. Box 1227
Westwood, New Jersey 07675-1227
1 800 831-1117
8. The following remedies may be sought in
BBB AUTO LINE: repairs, reimbursement for
money paid to repair a vehicle or other
expenses incurred as a result of a vehicle
nonconformity, repurchase or replacement of
your vehicle and compensation for damages
and remedies available under BMW’s written
warranty or applicable law.
9. The following remedies may not be sought in
BBBAUTO LINE: punitive or multiple dam-
ages, attorneys’ fees, or consequential dam-
ages other than as provided in California Civil
Code Section 1794(a) and (b).
10. You may reject the decision issued by aBBB
AUTO LINE arbitrator. If you reject the deci-
sion, you will be free to pursue further legal
action. The arbitrator’s decision and any
findings will be admissible in a court action.
25

It is the owner’s responsibility to have all sched-
uled inspection and maintenance services per-
formed (at the owner’s expense), as prescribed in
the maintenance schedule for the BMW Emis-
sion Control System. Service intervals are com-
puted by the onboard BMW service interval
indicator and displayed on the instrument panel.
The instructions for proper maintenance and use
can be found in the X5 Owner’s Manual. It is
strongly recommended that any replacement
parts used for maintenance, repair or replace-
ment of emission control systems be certified
BMW Service Parts or BMW Authorized
Remanufactured Parts. Without invalidating this
warranty, the owner may elect to have mainte-
nance, repair or replacement of the emission
control systems performed by any automotive
repair establishment, or elect to use parts other
than certified BMW Service Parts. However, the
cost of such service or parts will not be covered
under this warranty, except in emergency situa-
tions. In an emergency situation, where an
authorized BMW SAV center or a warranty
replacement part is not reasonably available
(within 30 days), repairs may be performed at any
available service establishment using any equiva-
lent part. BMW NA will reimburse the owner for
such emergency repairs (including labor, parts
and diagnosis not to exceed BMW NA rates for
labor, parts, and diagnosis in said area) that are
covered under this warranty. Replaced parts and
paid invoices must be presented at an authorized
BMW SAV center as a condition of reimburse-
ment for emergency repairs not performed by an
authorized BMW SAV center.
The use of replacement parts, which are not of
equivalent quality, may impair the effectiveness
of the emission control system. If other than cer-
tified BMW Service Parts or Authorized Remanu-
factured Parts are used for maintenance, repair
or replacement of components affecting emis-
sion control, the owner should obtain assurancesthat such parts are warranted by their manufac-
turer to be equivalent to genuine BMW parts in
performance and durability. BMW NA assumes
no liability under this warranty with respect to
parts other than genuine BMW parts.
However, the use of non-BMW replacement
parts or non-EPA certified parts does not invali-
date the warranty on other components, unless
non-BMW parts or non-EPA certified parts cause
damage to warranted parts.
What is not covered
This warranty does not cover malfunctions
caused by any of the following: accident, flood,
misuse, improper adjustment, modification, alter-
ation, tampering, disconnection, improper or
inadequate maintenance, use of leaded fuel or
fuels containing more than 10% ethanol, or other
oxygenates with more than 2.8% oxygen by
weight (i.e., more than 15% MTBE or more than
3% methanol plus an equivalent amount of
co-solvent).
The replacement of maintenance parts, such as
spark plugs, filters and similar items used in
required maintenance services, the repair or
replacement of maintenance parts beyond the
first required inspection/maintenance, or if the
part has been replaced earlier for reasons other
than it being defective.
The SAV or any part of the SAV unless a failure
causes the SAV to fail to conform to applicable
emission regulations.
Any SAV on which the odometer has been
replaced or altered and the true mileage cannot
be determined.
The SAV, if the vehicle identification number is
altered or cannot be read, or if the SAV has been
declared a total loss or sold for salvage purposes.
33

This warranty begins on the date of first retail
sale, or the date the SAV is first placed in service
as a demonstrator or company vehicle, whichever
is earlier. This warranty continues for a period of
2 years or 24,000 miles, whichever occurs first,
except for specific emissions control compo-
nents (as listed on page 35), for which the war-
ranty period is 8 years or 80,000 miles whichever
occurs first.
This warranty is made subject to the terms and
conditions that apply to the Emission Control
System Warranty and the New SAV Limited
Warranty.
No claim under this warranty will be denied on
the basis of use of a properly installed EPA certi-
fied emission part for maintenance and repair.
A SAV manufacturer may deny an emission per-
formance warranty claim on the basis of an
uncertified replacement part used in the mainte-
nance or repair of an SAV only if the SAV manu-
facturer presents evidence that the uncertified
replacement part is either defective in materials
or workmanship or not equivalent from an emis-
sion standpoint to the original equipment part.
Maintenance, replacement, or repair of emis-
sion control devices and systems may be per-
formed by any automotive repair
establishment or individual using any certi-
fied part.
Immediately after the SAV has failed an EPA
approved emission short test, your claim can be
made at any authorized BMW SAV center. The
authorized BMW SAV center will honor or deny
your claim within the time period specified by
local or state laws (not to exceed 30 days), to
avoid further penalties or sanctions. lf the claim is
denied, the authorized BMW SAV center will
notify you in writing of the reason(s). The autho-
rized BMW SAV center is required by law to
honor the claim if notice of denial is not received
by the owner within the specified time period.
You may obtain further information concerning
the emission warranties, or report violations of
warranty terms, by contacting the Director, Field
Operations and Support Division (6406J), Envi-
ronmental Protection Agency, 401 “M” Street,
SW, Washington, D.C. 20460.The following systems are covered by the Fed-
eral Emission Performance Warranty for a period
of two years or 24,000 miles, whichever occurs
first. The specific systems may vary according to
model, therefore, all of the systems listed may
not be used on your SAV. For assistance in deter-
mining which systems and specific components
within these systems apply to your SAV, please
contact your authorized BMW SAV center.
AIR INDUCTION SYSTEM
FUEL METERING SYSTEM
IGNITION SYSTEM
POSITIVE CRANKCASE VENTILATION SYS-
TEM (PCV)
FUEL EVAPORATIVE CONTROL SYSTEM
EXHAUST SYSTEM
ENGINE EMISSION CONTROL SYSTEM
SENSORS/DEVICES
ON BOARD DIAGNOSTIC SYSTEM (OBD)
RELATED PARTS ASSOCIATED WITH THE
ABOVE SYSTEMS
The following components and/or system are/is
covered under the Federal Emission Warranty for
a period of 8 years or 80,000 miles, whichever
occurs first.
CATALYTIC CONVERTER
ENGINE CONTROL MODULE (INCLUDING ON-
BOARD DIAGNOSTIC SYSTEM)
For assistance in determining coverage of the
specific components of the on-board diagnostic
system, please contact your authorized BMW
SAV center.
35