Table of Contents
Page
The BMW Maintenance Program - 2007 X5 3.0i and 4.8i..................... 1
Coverage ......................................................1
Maintenance Intervals..............................................1
Exclusions from coverage...........................................1
Maintenance Upgrade Option.........................................1
Maintenance Program.............................................. 2
The BMW Maintenance Program...................................... 2
Condition Based Service (CBS).......................................2
Service Interval Display............................................ 2
Info Display screen contents.........................................2
Control Display screen contents.......................................3
Symbols.......................................................3
Quality Certification I...............................................4
Special Note....................................................4
Maintenance summary............................................. 4
Standard operations...............................................5
Engine oil......................................................5
Microfilter (not shown in CBS display)...................................5
Frontbrake .....................................................5
Rearbrake......................................................5
Vehicle Check...................................................5
Brake fluid......................................................6
Spark plugs (not shown in CBS display)..................................6
Automatic Transmission (not shown in CBS display).........................6
Evidence of maintenance work....................................... 7
Emission Control Maintenance Schedule............................... 15
BatteryCare .................................................... 15
Corrosion Protection............................................. 15
Restoring corrosion protection.......................................15
Underbody maintenance...........................................16
Body Inspection................................................. 17
Customer Assistance Information.................................... 23
Customer Assistance - Notification ................................... 23
BBB Auto Line.................................................. 24
California Residents..............................................24
Special Programs................................................ 26
BMW Roadside Assistance......................................... 26
Owner’s Eligibility................................................26
Getting Started.................................................26
Calling For Assistance.............................................27
The BMW Maintenance Program -
2007 X5 3.0i and 4.8i
The BMW Maintenance Program is a benefit
designed to help reduce the cost of scheduled
and unscheduled maintenance.
Every 2007 X5purchased from an authorized
BMW SAV center in the United States or Puerto
Rico is covered by the BMW Maintenance Pro-
gram for 48 months or 50,000 miles, whichever
occurs first. Coverage begins on the date of first
retail sale or the date the vehicle is first placed in
service as a demonstrator or company vehicle,
whichever is earlier.
Any authorized BMW SAV center in the United
States or Puerto Rico will perform the scheduled
or additional maintenance services on your vehi-
cle at no expense to you. The maintenance
schedule intervals are based on normal driving
conditions and operation.Should you request
more frequent maintenance service, the cost
of these services will not be covered by the
Maintenance Program.
Coverage
The BMW Maintenance Programcovers all
factory-recommended maintenance, as deter-
mined by the Condition Based Service (CBS)
system. Additional items that need replacement
due to normal wear and tear, and that are not cov-
ered by the original New SAV Limited Warranty -
such as brake pads, brake rotors and wiper blade
inserts - are included, provided wear and tear
exceeds BMW specifications. Any adjustments
required due to normal operating conditions are
also included. See pages4-6ofthis booklet for
additional information.
Maintenance Intervals
Time intervals should be followed using the Con-
ditioned Based Service (CBS) data.
This BMW X5 Service and Warranty Information
Booklet should be presented to your authorized
BMW SAV center when maintenance is required.
Your authorized BMW SAV center will stamp this
book documenting the services or maintenance
performed.
Exclusions from coverage
– Items reimbursable under your New BMW SAV
Limited Warranty.
– Gasoline and gasoline additive.
– Windshield washer additive (except when in
conjunction with scheduled maintenance).
– Tires, wheel alignment, tire balance and
rotation.
– Wear and tear of soft trim items, such as: seats,
carpets, moldings, headliner, door panels and
all chrome trim.
– Damage detected when performing the rust
perforation inspection.
– Damage which results from negligence,
improper operation of the vehicle, wear and tear
or deterioration due to driving habits or condi-
tions, improper repair, environmental influ-
ences, flood, accident or fire damage, road salt
corrosion, alteration, installation of non-BMW
accessories, or use of improper, poor quality or
contaminated fuel.
– Altered or unreadable Vehicle Identification
Number (VIN) or odometer irregularities or vehi-
cles where the true mileage cannot be
determined.
– Maintenance or repair after the vehicle is
deemed a total loss.
– Maintenance or repairs performed by other
than an authorized BMW SAV center within the
United States or Puerto Rico.
– Vehicles used in competitive events.
– Oil changes performed outside the recom-
mended maintenance intervals as indicated by
the Service Interval Indicator.
Maintenance Upgrade Option
Please contact your authorized BMW SAV center
for information regarding an optional 6 year
100,000 mile maintenance upgrade.
1
Emission Control Maintenance
Schedule
The maintenance schedule as shown is required
for the proper functioning of the emission control
systems for optimum vehicle performance and
fuel economy.
Basic Engine
Engine oil As specified by CBS
Engine oil filter As specified by CBS
Fuel System
Air filter As determined by CBS
Ignition System
Spark plugs As determined by CBS
Emission Control
Components
Oxygen sensor 120,000 miles
Battery Care
If your X5 is driven only for short distances of less
than 10 miles over a prolonged period of time,
without an occasional drive at highway speeds,
the engine’s charging system will not maintain
the battery. Insufficient use of the SAV could
result in short term starting problems and in the
long term could damage the battery.
In case your X5 is not operated for more than four
weeks it is advisable to:
a. consider using a proper trickle charger, follow-
ing the charger manufacturer’s instructions, to
maintain the battery’s state of charge; or
b. consult your BMW SAV center regarding bat-
tery removal. Once removed, the battery must
be charged and stored in a cool, dry place
where it can be protected from freezing. If the
battery will be stored for over 3 months, it
must be recharged every 3 months, or else it
will become damaged and useless.
Please consult with your BMW SAV center for
further guidance and information.
Corrosion Protection
Extensive corrosion protection measures imple-
mented by BMW now make it possible to offer a
twelve-year limited mileage anti-corrosion war-
ranty against rust perforation on your SAV pro-
vided that the SAV is maintained in accordance
with the provisions of the New SAV Limited War-
ranty as outlined in the Warranty Section of this
Statement (page 30).
The major degree of corrosion protection is due
to the electrophoretic dip painting process which
cathodically deposits paint particles on all body
parts, attracting paint particles into the minutest
cavities or seams. Body parts are designed to
provide optimum corrosion protection.
During manufacture, exterior body parts receive
an additional corrosion protection coat. Hood,
trunk, doors and other body parts with metal
folds are coated with PVC and sealed from the
outside.
All floor panels receive a resilient coating of PVC
for maximum protection against damage due to
stones, etc.
Corrosion protection materials tested over many
years are applied to the surfaces of cavities and
to the entire underside of the vehicle during and
after assembly.
Requirements for maintaining the twelve-year
unlimited mileage anti-corrosion warranty are
outlined in the Warranty Section of this Booklet
(page 31).
Restoring corrosion protection
Please take care that anti-corrosion material is
replaced when your car is repaired after body or
chassis damage.
BMW will not accept any liability for any parts
and accessories not approved by BMW.
15
It is the owner’s responsibility to have all sched-
uled inspection and maintenance services per-
formed (at the owner’s expense), as prescribed in
the maintenance schedule for the BMW Emis-
sion Control System. Service intervals are com-
puted by the onboard BMW service interval
indicator and displayed on the instrument panel.
The instructions for proper maintenance and use
can be found in the X5 Owner’s Manual. It is
strongly recommended that any replacement
parts used for maintenance, repair or replace-
ment of emission control systems be certified
BMW Service Parts or BMW Authorized
Remanufactured Parts. Without invalidating this
warranty, the owner may elect to have mainte-
nance, repair or replacement of the emission
control systems performed by any automotive
repair establishment, or elect to use parts other
than certified BMW Service Parts. However, the
cost of such service or parts will not be covered
under this warranty, except in emergency situa-
tions. In an emergency situation, where an
authorized BMW SAV center or a warranty
replacement part is not reasonably available
(within 30 days), repairs may be performed at any
available service establishment using any equiva-
lent part. BMW NA will reimburse the owner for
such emergency repairs (including labor, parts
and diagnosis not to exceed BMW NA rates for
labor, parts, and diagnosis in said area) that are
covered under this warranty. Replaced parts and
paid invoices must be presented at an authorized
BMW SAV center as a condition of reimburse-
ment for emergency repairs not performed by an
authorized BMW SAV center.
The use of replacement parts, which are not of
equivalent quality, may impair the effectiveness
of the emission control system. If other than cer-
tified BMW Service Parts or Authorized Remanu-
factured Parts are used for maintenance, repair
or replacement of components affecting emis-
sion control, the owner should obtain assurancesthat such parts are warranted by their manufac-
turer to be equivalent to genuine BMW parts in
performance and durability. BMW NA assumes
no liability under this warranty with respect to
parts other than genuine BMW parts.
However, the use of non-BMW replacement
parts or non-EPA certified parts does not invali-
date the warranty on other components, unless
non-BMW parts or non-EPA certified parts cause
damage to warranted parts.
What is not covered
This warranty does not cover malfunctions
caused by any of the following: accident, flood,
misuse, improper adjustment, modification, alter-
ation, tampering, disconnection, improper or
inadequate maintenance, use of leaded fuel or
fuels containing more than 10% ethanol, or other
oxygenates with more than 2.8% oxygen by
weight (i.e., more than 15% MTBE or more than
3% methanol plus an equivalent amount of
co-solvent).
The replacement of maintenance parts, such as
spark plugs, filters and similar items used in
required maintenance services, the repair or
replacement of maintenance parts beyond the
first required inspection/maintenance, or if the
part has been replaced earlier for reasons other
than it being defective.
The SAV or any part of the SAV unless a failure
causes the SAV to fail to conform to applicable
emission regulations.
Any SAV on which the odometer has been
replaced or altered and the true mileage cannot
be determined.
The SAV, if the vehicle identification number is
altered or cannot be read, or if the SAV has been
declared a total loss or sold for salvage purposes.
33
California Emission Control
Warranty Statement*
Your Warranty Rights and
Obligations
The California Air Resources Board and BMW of
North America (BMW NA) are pleased to explain
the emission control system warranty on your
2007 SAV. In California, new motor vehicles must
be designed, built and equipped to meet the
State’s stringent anti-smog standards. BMW NA
must warrant the emission control system on
your SAV for the periods of time listed below pro-
vided there has been no abuse, neglect or
improper maintenance of your SAV.
Your emission control system may include parts
such as the fuel injection system, the ignition
system, catalytic converter, and engine com-
puter. Also included may be hoses, belts, con-
nectors and other emission-related assemblies.
Where a warrantable condition exists, BMW NA
will repair your SAV at no cost to you including
diagnosis, parts and labor.
Manufacturer’s Warranty Coverage:
– For 3 years or 50,000 miles whichever occurs
first:
1. If your SAV fails a Smog Check inspection, all
necessary repairs and adjustments will be
made by BMW NA to ensure that your SAV
passes the inspection. This is your emission
control system PERFORMANCE
WARRANTY.
2. If any emission-related part on your SAV is
defective, the part will be repaired or replaced
by BMW NA. This is your short-term emis-
sion control system DEFECTS WARRANTY.
For 7 years or 70,000 miles whichever occurs
first:
If an emission-related part specially noted on
page 39 as having coverage for 7 years or 70,000
miles is defective, the part will be repaired or
replaced by BMW NA. This is your long-term
emission control system DEFECTS WARRANTY.
Owner’s Warranty Responsibilities:
– As the SAV owner, you are responsible for the
performance of the required maintenance listed
in your Owner’s Manual. BMW NA recom-
mends that you retain all receipts covering
maintenance on your SAV, but BMW NA cannot
deny warranty solely for the lack of receipts or
for your failure to ensure the performance of all
scheduled maintenance.
– You are responsible for presenting your SAV to
an authorized BMW SAV center as soon as a
problem exists. The warranty repairs should be
completed in a reasonable amount of time, not
to exceed 30 days.
– As the SAV owner, you should also be aware
that BMW NA may deny your warranty cover-
age if your SAV or part has failed due to abuse,
neglect, improper maintenance or unapproved
modifications.
If you have any questions regarding your war-
ranty rights and responsibilities, you should
contact:
BMW of North America, LLC
Customer Relations and Services Department
PO. Box 1227
Westwood, N.J. 07675-1227
Telephone: 1 800 831-1117
Website: www.bmwusa.com
or the
California Air Resources Board
9528 Telstar Avenue
El Monte, CA 91731
*The California Emissions Control System Lim-
ited Warranty applies to all 2007 U.S. specifica-
tion BMW SAVs sold, leased, and/or registered in
California, Maine, Massachusetts or Vermont.
36
California Emission Control
System Limited Warranty*
This warranty applies to California certified SAVs
distributed by BMW of North America (BMW NA)
or sold through the BMW NA European Delivery
Program, registered and operated primarily in
California.
BMW NA warrants to the original purchaser and
each subsequent owner that the SAV is:
a. designed, built and equipped so as to con-
form with the applicable California Air
Resources Board emission standards.
b. free from defects in materials and workman-
ship which cause any part that can affect
emissions to fail to conform with applicable
requirements or to fail a California Smog
Check test or EPA approved short test for a
period of 3 years or 50,000 miles, whichever
occurs first.
c. free from defects in materials and workman-
ship in emission related parts, which are con-
tained in the California Emission Warranty
Parts List on page 39, for a period of 7 years
or 70,000 miles, whichever occurs first.
This warranty begins on the date of first retail
sale, or the date the SAV is first placed in service
as a demonstrator or company vehicle, whichever
is earlier.
To obtain service under this warranty, the SAV
must be brought, upon failure of a Smog Check
test or upon discovery of the defect, to the work-
shop of any authorized BMW SAV center, during
normal business hours. The authorized BMW
SAV center will honor or deny your claim within
30 days. If the claim is denied, the authorized
BMW SAV center will notify you in writing of the
reason(s). The authorized BMW SAV center is
required by law to honor the claim if notice is not
given to the owner within 30 days.The authorized BMW SAV center will, without
charge for parts or labor (including diagnosis),
either adjust, repair or replace the defective part
and other parts affected by the failure of the war-
ranted part, if any. If your SAV failed the California
Smog Check test or an EPA approved short test,
then BMW NA will repair your SAV so that it will
pass this test. Items that require scheduled
replacement are warranted up to the replace-
ment interval specified in the Service section of
this Statement. BMW NA may repair a part in lieu
of replacing it when performing warranty repairs.
Parts for which replacements are made become
the property of BMW NA. After 3 years or 50,000
miles, and in accordance with paragraph (c)
above, such repairs are limited to the repair or
replacement of those parts identified in the Cali-
fornia Emissions Warranty List.
If your California registered SAV is between 7 and
8 years old and has been driven less than 80,000
miles, then your SAV is eligible for additional war-
ranty coverage under the Federal Emissions
Warranty.
A repair performed as the result of a smog check
test failure due to a defect in a part, which is war-
ranted for 7 years/70,000 miles, is covered.
In all cases, a reasonable time, not to exceed 30
days, must be allowed for a warranty repair to be
completed, after the SAV is received by the
authorized BMW SAV center.
It is the owner’s responsibility to have all required
maintenance services performed (at the owner’s
expense), as prescribed in the maintenance
schedule for the BMW Emission Control System.
Service intervals are computed by the service
interval indicator and displayed on the instrument
panel.
*The California Emissions Control System Lim-
ited Warranty applies to all 2007 U.S. specifica-
tion BMW SAVs sold, leased, and/or registered in
California, Maine, Massachusetts or Vermont.
37