Table of Contents
Page
The BMW Maintenance Program - 2007 X5 3.0i and 4.8i..................... 1
Coverage ......................................................1
Maintenance Intervals..............................................1
Exclusions from coverage...........................................1
Maintenance Upgrade Option.........................................1
Maintenance Program.............................................. 2
The BMW Maintenance Program...................................... 2
Condition Based Service (CBS).......................................2
Service Interval Display............................................ 2
Info Display screen contents.........................................2
Control Display screen contents.......................................3
Symbols.......................................................3
Quality Certification I...............................................4
Special Note....................................................4
Maintenance summary............................................. 4
Standard operations...............................................5
Engine oil......................................................5
Microfilter (not shown in CBS display)...................................5
Frontbrake .....................................................5
Rearbrake......................................................5
Vehicle Check...................................................5
Brake fluid......................................................6
Spark plugs (not shown in CBS display)..................................6
Automatic Transmission (not shown in CBS display).........................6
Evidence of maintenance work....................................... 7
Emission Control Maintenance Schedule............................... 15
BatteryCare .................................................... 15
Corrosion Protection............................................. 15
Restoring corrosion protection.......................................15
Underbody maintenance...........................................16
Body Inspection................................................. 17
Customer Assistance Information.................................... 23
Customer Assistance - Notification ................................... 23
BBB Auto Line.................................................. 24
California Residents..............................................24
Special Programs................................................ 26
BMW Roadside Assistance......................................... 26
Owner’s Eligibility................................................26
Getting Started.................................................26
Calling For Assistance.............................................27
Maintenance Program
The BMW Maintenance Program has been
devised with the following objectives: to maxi-
mize vehicle safety, reliability, and resale value by
minimizing breakdowns resulting from wear, and
minimizing cost and inconvenience by comput-
ing maintenance intervals based upon the spe-
cific manner in which each individual vehicle is
driven.
Maintenance intervals on motor vehicles have
conventionally been specified based upon accu-
mulated mileage. However, driving conditions
have a major influence on routine maintenance
requirements; distance traveled is only one of the
significant factors. A vehicle driven for 50,000
miles of short trips in the city with numerous cold
starts, prolonged periods of idling, stop-and-go
driving, and high engine speeds during accelera-
tion requires more frequent maintenance inter-
vals than a vehicle driven for 50,000 miles for
long distances at low engine speeds primarily at
operating temperature.
The advanced technologies at BMW have led to
the development of the unique BMW Condition
Based Service (CBS) system which computes
the actual optimum maintenance requirements
based not only upon the accumulated mileage,
but taking into account important factors such as
high or low engine speeds, short or long trip driv-
ing, and condition of the engine oil and brake
pads.
The BMW Maintenance Program
Condition Based Service (CBS)
CBS is a further development of the Service
Interval Indicator System. Sensors and sophisti-
cated algorithms take even more detailed
account of the various conditions of vehicle use.The remaining times for selected maintenance
tasks as well as any legally prescribed dates are
displayed to you individually:
Engine oil
Brakes - front and rear separately
Brake fluid
Vehicle check
Required State Inspection(s)
CBS thus determines the current and future
maintenance requirements. This data can also be
read from the vehicle key by your BMW Service
Advisor and used to propose the optimum scope
of maintenance.
Have maintenance and repair work performed by
your BMW center. Make sure that the mainte-
nance work is stamped in this Service and War-
ranty Information Statement. These entries are
the evidence of regular maintenance of your vehi-
cle and a requirement for warranty claims.
Disconnecting the battery during periods
of long-term storage will interrupt the
calculation of time-based services. Have all items
requiring time-based maintenance, such as
brake fluid and coolant, and possibly also the
engine oil brought up to date by your BMW cen-
ter. Also see the section on battery care on page
15 of this statement.
Service Interval Display
Info Display screen contents
The distance remaining until your next service
briefly appears when you switch on the ignition.
The Info Display immediately switches to
its compute mode when you press one of
the two buttons in the turn signal indicator lever.
2
Control Display screen contents
The current Status of Service items determined
by the CBS are shown in the Control Display.
You can also view additional information on the
service and maintenance requirements.
1. Open the start menu.
2. Press the controller to select the i-menu.
3. Select “Info sources” and press the
controller.
4. Select “Service” and press the controller.
5. Change to the upper field if necessary. Turn
the controller until “Service requirements” is
selected and press the controller.
6. Select “Status” and press the controller.
Symbols
No service is currently required.
The service deadline has already passed.
The deadline for service or a state inspec-
tion is approaching. Please contact your
SAV center for an appointment.You can request more detailed information on
every entry.
Turn the controller to scroll through the list, then
confirm the selected entry.
Confirm to exit the list.
The vehicles current service status is automati-
cally saved in the vehicles ignition key. The Ser-
vice Advisor at your SAV center has a device
called a key reader. When your Service Advisor
inserts your key into the key reader, all pertinent
vehicle and servicing data will be available, and a
customized maintenance checklist is printed out
based on the specific operations called for by the
Condition Based Service.
The performance of certain subsequent mainte-
nance elements, as required by the SAV New
Vehicle Limited Warranty, will be specified at
intervals computed by the BMW Service Interval
Indicator as follows:
– Oil Service: Engine oil should be changed with
the engine at operating temperature.
Note: Change oil at least once a year.
All 2007 model year X5s are factory-filled with
BMW High Performance Synthetic oils. At the
time of the printing of this booklet, the following
oils are strongly recommended and approved by
BMW:
•BMW High Performance 5W-30 Synthetic Oil
(BMW part number 07 51 0 017 866)
•Mobil 1 5W-30
•Mobil 1 5W-40
3
Standard operations
Maintenance work
•Brief diagnostic test
•Verify Check Control messages
•Check indicator and warning lights
•Reset CBS display
Engine oil
Maintenance work
•Change the engine oil and oil filter. We recom-
mend BMW High Performance 5W-30 Syn-
thetic Oil P/N 07 51 0 017 866.
•After every 3rd engine oil change: Intake air
cleaner: replace air filter element (reduce
replacement interval in dusty operating
conditions).
•Parking brake: check function
Microfilter (not shown in CBS display)
Maintenance work
•Replace ventilation microfilter
Front brake
Maintenance work
•Replace brake pads, clean brake pad contact
points in calipers.
•Brake discs: Check surface and thickness, if
necessary replace at extra charge*
Rear brake
Maintenance work
•Replace brake pads, clean brake pad contact
points in calipers.
•Brake discs: Check surface and thickness, if
necessary replace at extra charge*
•Parking brake: Check condition, brake lining
thickness and function, if necessary replace at
extra charge*.
*Unless covered by Maintenance Program
Vehicle Check
Maintenance work
•Check operation of horn, headlight flasher and
hazard warning flashers.
•Check instrument and control lighting and
heater/air-conditioning blower.
•Check lighting system: turn signals, back-up,
license plate, interior (incl. map, reading lights),
glovebox, flashlight, luggage area lights.
•Safety belts: check condition and function.
•Check windshield wiper and washer jet
positions.
•Body: check for corrosion (except cavities).
•Tires: check tread depth, wear pattern, outer
condition, inflation pressure (also spare tire). If
necessary, correct pressure (also spare).
•Battery: check state of charge (magic eye) and
charge if required.
•Power steering reservoir: Check fluid level.
•Visually inspect all SRS airbag units for torn
covers, obvious damage or attachment of
stickers.
•Rear-view mirrors, optional rear-view camera
•Coolant: check fluid level and concentration.
•Windshield washer and intensive cleaning sys-
tem: check protection level, fluid level, top if
necessary.
•Brake system connections and lines: check for
leaks, damage and correct positioning
•Underbody, incl. all visible parts (i.e. transmis-
sion, rear axle, fuel lines, exhaust system),
check for damage, leaks and corrosion
•Steering components: check for clearance,
leaks, damage and wear
•Final Inspection: Road test with check of
•Brakes
•Steering
•Shock absorbers (visual)
•Transmission
5
Brake fluid
Maintenance work
•Replace brake fluid
Spark plugs (not shown in CBS
display)
Maintenance work
•Replace spark plugs at intervals of 100,000
miles
Automatic Transmission (not shown
in CBS display)
Maintenance work
•Replace ATF at intervals of 100,000 miles
6
Towing Service
In the event of a mechanical breakdown normally
covered under the New SAV Limited Warranty,
your SAV will be transported (at no cost) to the
nearest authorized BMW SAV center. Your SAV is
also covered in the event of an accident or
collision.
If a breakdown occurs after normal business
hours, your SAV will be transported to a secure
location and transported to the nearest autho-
rized BMW SAV center on the next business day.
If you request that the SAV be taken to a location
other than the nearest authorized BMW SAV cen-
ter, any additional expense will be your
responsibility.
However, you may request (at no cost) to be
taken to a different BMW SAV center as long as it
is within 50 additional miles of thenearest
BMW SAV center.
Towing requests for SAV disabled because of
casualty, fire, act of God, or violation of law (fed-
eral, state or local) are provided at the expense of
the owner/driver.
If it is necessary for you to have your SAV towed
through your own arrangements,you must con-
tact BMW Roadside Assistance for prior
authorization and instructions on claim pro-
cedures.All claims must be submitted within
sixty (60) days of the disablement or occurrence,
accompanied by the original receipts. Claims
received after that time period may be dishon-
ored and are subject to the full discretion of
BMW Roadside Assistance. If BMW Roadside
Assistance is not contacted forpriorauthoriza-
tion, the maximum coverage for towing is
$100.00.
Sign-and-Drive
Typically, if you are within the terms of your war-
ranty, the services you receive under the BMW
Roadside Assistance program will not require
payment. In most cases, you will simply sign a
receipt from the provider of services.
Trip Interruption Benefits
Trip interruption benefits are provided for
mechanical breakdowns as follows:
– Breakdowns that are warranty related, and;
– Must occur in excess of 100 miles from the
driver’s residence, and;
– Repairs cannot be completed during normal
business hours on the same day of breakdown.
Reimbursements will be made for meals, lodging,
car rentals, and alternate transportation to bring
the driver and the BMW SAV together after the
SAV has been repaired by an authorized BMW
SAV center. Original receipts must accompany all
reimbursement requests.
Trip interruption coverage is limited to $750.00
per incident, for maximum of five days per
incident.
Always contact BMW Roadside Assistance for
trip interruption benefits. They will assist in mak-
ing all the necessary arrangements.
Car Rental Discounts
Discounts are available from Hertz and Enter-
prise car rental companies. Benefits may vary
with each company and location, and are subject
to change without notice.
Simply display your Roadside Assistance card
(showing the applicable Plan number) during res-
ervation and at the time of rental to secure your
discount.
Exclusions
Specifically excluded from coverage are:
– Fines, taxes, or impound towing fees caused by
a violation of local or state law.
– Expenses related to hazardous weather condi-
tions (removal from snow, ice, etc.).
– Expenses for the removal of snow tires, and
mounting or removal of snow chains.
Services provided by AAA and its affiliated clubs,
Heathrow, Florida 32746.
The BMW Roadside Assistance Program is not a
warranty and does not affect your rights under
the New SAV Limited Warranty.
28
It is the owner’s responsibility to have all sched-
uled inspection and maintenance services per-
formed (at the owner’s expense), as prescribed in
the maintenance schedule for the BMW Emis-
sion Control System. Service intervals are com-
puted by the onboard BMW service interval
indicator and displayed on the instrument panel.
The instructions for proper maintenance and use
can be found in the X5 Owner’s Manual. It is
strongly recommended that any replacement
parts used for maintenance, repair or replace-
ment of emission control systems be certified
BMW Service Parts or BMW Authorized
Remanufactured Parts. Without invalidating this
warranty, the owner may elect to have mainte-
nance, repair or replacement of the emission
control systems performed by any automotive
repair establishment, or elect to use parts other
than certified BMW Service Parts. However, the
cost of such service or parts will not be covered
under this warranty, except in emergency situa-
tions. In an emergency situation, where an
authorized BMW SAV center or a warranty
replacement part is not reasonably available
(within 30 days), repairs may be performed at any
available service establishment using any equiva-
lent part. BMW NA will reimburse the owner for
such emergency repairs (including labor, parts
and diagnosis not to exceed BMW NA rates for
labor, parts, and diagnosis in said area) that are
covered under this warranty. Replaced parts and
paid invoices must be presented at an authorized
BMW SAV center as a condition of reimburse-
ment for emergency repairs not performed by an
authorized BMW SAV center.
The use of replacement parts, which are not of
equivalent quality, may impair the effectiveness
of the emission control system. If other than cer-
tified BMW Service Parts or Authorized Remanu-
factured Parts are used for maintenance, repair
or replacement of components affecting emis-
sion control, the owner should obtain assurancesthat such parts are warranted by their manufac-
turer to be equivalent to genuine BMW parts in
performance and durability. BMW NA assumes
no liability under this warranty with respect to
parts other than genuine BMW parts.
However, the use of non-BMW replacement
parts or non-EPA certified parts does not invali-
date the warranty on other components, unless
non-BMW parts or non-EPA certified parts cause
damage to warranted parts.
What is not covered
This warranty does not cover malfunctions
caused by any of the following: accident, flood,
misuse, improper adjustment, modification, alter-
ation, tampering, disconnection, improper or
inadequate maintenance, use of leaded fuel or
fuels containing more than 10% ethanol, or other
oxygenates with more than 2.8% oxygen by
weight (i.e., more than 15% MTBE or more than
3% methanol plus an equivalent amount of
co-solvent).
The replacement of maintenance parts, such as
spark plugs, filters and similar items used in
required maintenance services, the repair or
replacement of maintenance parts beyond the
first required inspection/maintenance, or if the
part has been replaced earlier for reasons other
than it being defective.
The SAV or any part of the SAV unless a failure
causes the SAV to fail to conform to applicable
emission regulations.
Any SAV on which the odometer has been
replaced or altered and the true mileage cannot
be determined.
The SAV, if the vehicle identification number is
altered or cannot be read, or if the SAV has been
declared a total loss or sold for salvage purposes.
33
California Emission Control
System Limited Warranty*
This warranty applies to California certified SAVs
distributed by BMW of North America (BMW NA)
or sold through the BMW NA European Delivery
Program, registered and operated primarily in
California.
BMW NA warrants to the original purchaser and
each subsequent owner that the SAV is:
a. designed, built and equipped so as to con-
form with the applicable California Air
Resources Board emission standards.
b. free from defects in materials and workman-
ship which cause any part that can affect
emissions to fail to conform with applicable
requirements or to fail a California Smog
Check test or EPA approved short test for a
period of 3 years or 50,000 miles, whichever
occurs first.
c. free from defects in materials and workman-
ship in emission related parts, which are con-
tained in the California Emission Warranty
Parts List on page 39, for a period of 7 years
or 70,000 miles, whichever occurs first.
This warranty begins on the date of first retail
sale, or the date the SAV is first placed in service
as a demonstrator or company vehicle, whichever
is earlier.
To obtain service under this warranty, the SAV
must be brought, upon failure of a Smog Check
test or upon discovery of the defect, to the work-
shop of any authorized BMW SAV center, during
normal business hours. The authorized BMW
SAV center will honor or deny your claim within
30 days. If the claim is denied, the authorized
BMW SAV center will notify you in writing of the
reason(s). The authorized BMW SAV center is
required by law to honor the claim if notice is not
given to the owner within 30 days.The authorized BMW SAV center will, without
charge for parts or labor (including diagnosis),
either adjust, repair or replace the defective part
and other parts affected by the failure of the war-
ranted part, if any. If your SAV failed the California
Smog Check test or an EPA approved short test,
then BMW NA will repair your SAV so that it will
pass this test. Items that require scheduled
replacement are warranted up to the replace-
ment interval specified in the Service section of
this Statement. BMW NA may repair a part in lieu
of replacing it when performing warranty repairs.
Parts for which replacements are made become
the property of BMW NA. After 3 years or 50,000
miles, and in accordance with paragraph (c)
above, such repairs are limited to the repair or
replacement of those parts identified in the Cali-
fornia Emissions Warranty List.
If your California registered SAV is between 7 and
8 years old and has been driven less than 80,000
miles, then your SAV is eligible for additional war-
ranty coverage under the Federal Emissions
Warranty.
A repair performed as the result of a smog check
test failure due to a defect in a part, which is war-
ranted for 7 years/70,000 miles, is covered.
In all cases, a reasonable time, not to exceed 30
days, must be allowed for a warranty repair to be
completed, after the SAV is received by the
authorized BMW SAV center.
It is the owner’s responsibility to have all required
maintenance services performed (at the owner’s
expense), as prescribed in the maintenance
schedule for the BMW Emission Control System.
Service intervals are computed by the service
interval indicator and displayed on the instrument
panel.
*The California Emissions Control System Lim-
ited Warranty applies to all 2007 U.S. specifica-
tion BMW SAVs sold, leased, and/or registered in
California, Maine, Massachusetts or Vermont.
37