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2. Use the front towing eyelet in the lug-
gage compartment. Secure it to the
hole on the bumper by turning clock-
wise.
For the towing eyelet location, see
“—Required tools and spare tire” on
page 345 in this Section.3. Tighten the front towing eyelet securelyby a wheel nut wrench.
CAUTION
When installing the eyelet on the ve-
hicle, be sure to tighten the front
eyelet securely. If the eyelet is loose,
it may come off when being towed
and result in death or serious injury.
Before emergency towing, check that
the eyelet is not broken or damaged
and that the installation bolts are not
loose.
Fasten the towing cable or chain se-
curely to the eyelet.
Do not jerk the eyelet. Apply steady
and even force.
To avoid damaging the eyelet, do not
pull from the side or at a vertical
angle. Always pull straight ahead.
—Emergency towing eyelet
precautions
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CAUTION
If the emergency towing eyelet is
used to get out when your vehicle
becomes struck in mud, sand or oth-
er condition from which the vehicle
cannot be driven out under its own
power, make sure to observe the pre-
cautions mentioned below. Otherwise,
excessive stress will be put on the
eyelet and the towing cable or chain
may break, causing serious injury or
damage.
If the towing vehicle can hardly
move, do not forcibly continue the
towing. Contact your Toyota dealer
or a commercial tow truck service
for assistance.
Tow the vehicle as straight ahead
as possible.
Keep away from the vehicle during
towing.
The following methods are effective to get
out when your vehicle is struck in mud,
sand or other condition from which the
vehicle cannot be driven out under its own
power. Use extreme caution when towing
vehicles. In addition, keep away from the
vehicles and towing cable or chain when
towing.
Remove the soil and sand in the front
and the back of the tires.
Place a stone or wood under the tires.
If you cannot shift the selector lever
out of the “P” position to other posi-
tions even though the brake pedal is
depressed, use the shift lock override
button as follows:
1. Turn the ignition key to the “LOCK” position. Make sure the parking
brake is applied.
2. Pry up the cover with a flathead screwdriver or equivalent.
3. Start the hybrid system. For your safety, keep the brake pedal de-
pressed.
—Tips for towing a stuck
vehicle If you cannot shift
transmission selector lever
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4. With pushing down the shift lock
override button, shift out of the “P”
position while depressing the brake
pedal.
As the hybrid system starts only with the
transmission in the “P” position, put the
selector lever in “P” whenever starting the
system.
Be sure to have the system checked by
your Toyota dealer as soon as possible. You can purchase a new key at your
Toyota dealer if you can give them the
key number. If your vehicle is equipped
with the engine immobilizer system, the
dealer will also need your master key.
Vehicles with engine immobilizer system—
Even if you lose only one key, contact
your Toyota dealer to make a new key. If
you lose all your master keys, you cannot
make new keys; the whole engine immobi-
lizer system must be replaced.
See the suggestion given in “Keys” on
page 22 in Section 1
−2.
If your keys are locked in the vehicle and
you cannot get a duplicate, many Toyota
dealers can still open the door for you,
using their special tools. If you must
break a window to get in, we suggest
breaking the smallest side window be-
cause it is the least expensive to replace.
Be extremely cautious to avoid cuts from
the glass. You can purchase a new wireless re-
mote control transmitter at your Toyota
dealer.
Have the registered identification numbers
of your transmitters deleted from your ve-
hicle by your Toyota dealer as soon as
possible to avoid the possibility of theft or
an accident. Then, have the identification
number of your new transmitter registered.
At the same time, you must bring all of
the remaining transmitters to have them
registered again as well.
You can use the wireless remote control
system with the new transmitter. Contact
your Toyota dealer for detailed information.
If you lose your keys
If you lose your wireless
remote control transmitter
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Plastic wheel ornaments: The plastic
wheel ornaments are damaged easily by
organic substances. If any organic sub-
stances splash an ornament, be sure to
wash them off with water and check if the
ornament is damaged.
Aluminum wheels: Use only a mild soap
or neutral detergent.
Plastic bumpers: Wash carefully. Do not
scrub with abrasive cleaners. The bumper
faces are soft.
Exterior lights: Wash carefully. Do not use
organic substances or scrub them with a
hard brush. This may damage the sur-
faces of the lights.
Road tar: Remove with turpentine or
cleaners that are marked safe for painted
surfaces.
3. Rinse thoroughly—dried soap can cause streaking. In hot weather you
may need to rinse each section right
after you wash it.
4. To prevent water spots, dry the vehicle using a clean soft cotton towel. Do not
rub or press hard—you might scratch
the paint.NOTICE
Do not use organic substances
(gasoline, kerosene, benzine or
strong solvents), which may be tox-
ic or cause damage.
Do not scrub any part of the ve-
hicle with a hard brush, which may
cause damage.
Automatic car wash
Your vehicle may be washed in an auto-
matic car wash, but remember that the
paint can be scratched by some type of
brushes, unfiltered washing water, or the
washing process itself. Scratching reduces
paint durability and gloss, especially on
darker colors. The manager of the car
wash should be able to advise you wheth-
er the process is safe for the paint on
your vehicle. Waxing your Toyota
Polishing and waxing is recommended
to maintain the original beauty of your
Toyota’s finish.
Once a month or if the vehicle surface
does not repel water well, apply wax.
1. Always wash and dry the vehicle be- fore you begin waxing, even if you are
using a combined cleaner and wax.
2. Use a good quality polish and wax. If the finish has become extremely weath-
ered, use a car −cleaning polish, fol-
lowed by a separate wax. Carefully fol-
low the manufacturer ’s instructions and
precautions. Be sure to polish and wax
the chrome trim as well as the paint.
Windshield washer nozzles: Make sure
that the nozzles do not become blocked
when waxing. If a nozzle becomes
blocked, contact your Toyota dealer to
have the vehicle serviced.
NOTICE
If a nozzle becomes blocked, do not
try to clear it with a pin or other
object. The nozzle will be damaged.
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If you are a skilled do−it−yourself mechan-
ic, the Toyota service manuals are recom-
mended. Please be aware that do −it−your-
self maintenance can affect your warranty
coverage. See “Owner ’s Warranty Informa-
tion Booklet” or “Owner ’s Manual Supple-
ment” for the details. Listed below are the general maintenance
items that should be performed as fre-
quently as specified. In addition to check-
ing the items listed, if you notice any
unusual noise, smell or vibration, you
should investigate the cause or take your
vehicle to your Toyota dealer or a quali-
fied service shop immediately. It is recom-
mended that any problem you notice be
brought to the attention of your dealer or
the qualified service shop for their advice.
CAUTION
Make these checks only with ade-
quate ventilation if the hybrid system
is turned on.
IN THE ENGINE COMPARTMENT
Items listed below should be checked
from time to time, e.g. each time when
refueling.
Washer fluid
Make sure there is sufficient fluid in the
tank. See page 403 in Section 7
−3 for
additional information. Coolant level
Make sure the coolant level is between
the “FULL” and “LOW” lines on the see
−
through reservoir when the hybrid system
is cold. See page 388 in Section 7 −2 for
additional information.
Radiator, condenser and hoses
Check that the front of the radiator and
condenser are clean and not blocked with
leaves, dirt or insects. See page 390 in
Section 7 −2 for additional information.
Auxiliary battery electrolyte l evel
Your Toyota has a maintenance free bat-
tery. You do not have to add distilled wa-
ter. For longer life of the battery, however,
see page 400 for additional information.
Brake fluid level
Make sure the brake fluid level is correct.
See page 390 in Section 7 −2 for addition-
al information.
Engine oil level
Check the level on the dipstick with the
hybrid system turned off and the vehicle
parked on a level spot. See page 386 in
Section 7 −2 for additional information.
General maintenance
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Exhaust system
If you notice any change in the sound of
the exhaust or smell exhaust fumes, have
the cause located and corrected immedi-
ately. (See “Engine exhaust cautions” on
page 305 in Section 2.)
INSIDE THE VEHICLE
Items listed below should be checked
regularly, e.g. while performing periodic
services, cleaning the vehicle, etc.
Lights
Make sure the headlights, stop lights, tail
lights, turn signal lights, and other lights
are all working. Check headlight aim.
Service reminder indicators and warning
buzzers
Check that all service reminder indicators
and warning buzzers function properly.
Steering wheel
Check that it has the specified free play.
Be alert for changes in steering condition,
such as hard steering or strange noise. Seats
Check that all seat controls such as seat
adjusters, seatback recliner, etc. operate
smoothly and that all latches lock securely
in any position. Check that the head re-
straints move up and down smoothly and
that the locks hold securely in any latched
position. For folding
−down rear seatbacks,
check that the latches lock securely.
Seat belts
Check that the seat belt system such as
buckles, retractors and anchors operate
properly and smoothly. Make sure the belt
webbing is not cut, frayed, worn or dam-
aged.
Accelerator pedal
Check the pedal for smooth operation and
uneven pedal effort or catching.
Brake pedal
Check the pedal for smooth operation and
that the pedal has the proper clearance.
Check the brake booster function.
Brakes
In a safe place, check that the brakes do
not pull to one side when applied. Parking brake
Check that the pedal has the proper travel
and that, on a safe incline, your vehicle
is held securely with only the parking
brake applied.
Transmission “Park” mechanism
Check the lock release button of the se-
lector lever for proper and smooth opera-
tion. On a safe incline, check that your
vehicle is held securely with the selector
lever in “P” position and all brakes re-
leased.
OUTSIDE THE VEHICLE
Items listed below should be performed
from time to time, unless otherwise
specified.
Fluid leaks
Check underneath for leaking fuel, oil, wa-
ter or other fluid after the vehicle has
been parked for a while. If you smell fuel
fumes or notice any leak, have the cause
found and corrected immediately.
Doors and engine hood
Check that all side doors and back door
operate smoothly and all latches lock se-
curely. Make sure the engine hood sec-
ondary latch secures the hood from open-
ing when the primary latch is released.
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1. Windshield and rear window washer
fluid tank
2. Brake fluid reservoir
3. Engine oil level dipstick
4. Gasoline engine coolant reservoir
5. Engine oil filler cap
6. Inverter coolant reservoir
7. Fuse blocks
8. Gasoline engine coolant radiator
9. Condenser
10. Inverter coolant radiator
11. Electric cooling fans
12. Auxiliary battery
Engine compartment overview
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Rear (all wheel drive models)
When jacking up your vehicle with the
jack, position the jack correctly as
shown in the illustrations.
CAUTION
When jacking, be sure to observe the
following to reduce the possibility of
personal injury:
Follow jacking instructions.
Do not put any part of your body
under the vehicle supported by the
jack. Personal injury may occur.
Do not start the hybrid system
while your vehicle is supported by
the jack.
Stop the vehicle on a level firm
ground, firmly set the parking brake
and put the hybrid transmission in
“P”. Block the wheels on the oppo-
site side of the jack up point if
necessary.
Make sure to set the jack properly
in the jack point. Raising the ve-
hicle with jack improperly posi-
tioned will damage the vehicle or
may allow the vehicle to fall off the
jack and cause personal injury.
Never get under the vehicle when
the vehicle is supported by the jack
alone; use vehicle support stands.
Do not raise the vehicle with some-
one in the vehicle.
When raising the vehicle, do not
place any objects on top of or un-
derneath the jack.
NOTICE
Make sure to place the jack correctly,
or your vehicle may be damaged.
Here is a list of parts and tools you will
need to perform do−it−yourself mainte-
nance. Remember all Toyota parts are de-
signed in metric sizes, so your tools must
be metric.
CHECKING THE ENGINE OIL LEVEL
Parts (if level is low):
“Toyota Genuine Motor Oil” or equiva-
lent
See page 386 in Section 7− 2 for de-
tails about engine oil selection.
Tools:
Rag or paper towel
Funnel (only for adding oil)
CHECKING THE COOLANT LEVEL
Parts (if level is low):
“Toyota Super Long Life Coolant” or
similar high quality ethylene glycol
based non −silicate, non −amine, non− ni-
trite, and non −borate coolant with long −
life hybrid organic acid technology.
“Toyota Super Long Life Coolant” is a
mixture of 50% coolant and 50% deion-
ized water (for the U.S.A.) or 55%
coolant and 45% deionized water (for
Canada).
Parts and tools