2006 RENAULT SCENIC CD changer

MULTIMEDIA
Fault finding - Interpretation of faults
86C
86C-22
NAV 4R
Program no.: 0000
Vdiag No.: 24
DF027
PRESENT
OR
STOREDNO AUDIO CD CHANGER SIGNALS
1.DEF : No communication with the CD changer
NOTESOrder of priority in the event of more than one fault:
Deal with fault DF001 Computer first, if present or stored.
Conditions for applying fault finding procedures to stored faults:
Apply this fault finding procedure if the fault reappears as present or stored after it has
been cleared and the ignition has been switched off and on again.
Special note:
If the vehicle does not have a CD changer, check the 4R radio navigation computer
configuration (see Configuration and programming).
Apply the following fault finding procedure to vehicles equipped with a CD changer.
Use the Wiring Diagram Technical Note for the vehicle concerned.
Look for any damage to the wiring harness, check the condition and connection of the connectors on
components 261 and 1272.
Manipulate the wiring harness in order to produce a change in the fault status (present → stored).
If the connector is faulty and there is a repair procedure (see Technical Note 6015A, Electrical wiring repair,
Wiring: Precautions for repair), repair the connector, otherwise replace the wiring.
Using the universal bornier, check the insulation, continuity and the absence of interference resistance on
the following connections:
●connection code 34AZ,
●connection code 34BA,
●connection code 34BL,
●connection code 34BC,
●connection code 34BD,
●connection code 34BG,
●connection code 34BH,
●connection code 34BK (only for Scénic),
between components 261 and 1272.
If the connection or connections are faulty and there is a repair procedure (see Technical Note 6015A, Electrical
wiring repair, Wiring: Precautions for repair), repair the wiring, otherwise replace it.
If the fault is still present, contact the Techline.
AFTER REPAIRDeal with any faults displayed by the diagnostic tool.
Clear the faults from the 4R radio navigation computer memory using command RZ001
Fault memory.
NAV4R_V24_DF027

MULTIMEDIA
Fault finding - Interpretation of faults
86C
86C-27
NAV 4R
Program no.: 0000
Vdiag No.: 24
DF034
PRESENT
CD READER
1.DEF : CD unreadable
NOTESSpecial note:
The system enables:
–CD-ROM maps to be displayed,
–the user to listen to commercial audio CDs, CDs burned independently, CDs
containing MP3 files (optional). The CDs are read by the 4R unit's CD player or by
the optional 6-CD changer.
Check that the CD is not scratched.
For a CD-ROM card, change the CD.
For all other types of CD, check that the CD format is compatible with the system.
If the fault is still present, contact the Techline.
AFTER REPAIRDeal with any faults displayed by the diagnostic tool.
Clear the faults from the 4R radio navigation computer memory using command RZ001
Fault memory.
NAV4R_V24_DF034P

MULTIMEDIA
Fault finding - Dealing with commands
86C
86C-57
NAV 4R
Program no.: 0000
Vdiag No.: 24
Fault finding - Dealing with commands
CLEARING
RZ001 Fault memory:
This command is used to clear faults stored in the navigation computer.
ACTIVATIONS
AUDIO tab
AC004 Speaker test:
This command is used to perform a listening test on the speakers.
DISPLAY tab
AC021 Display test:
This command is used to check that the video display is operating correctly. Three colours are displayed on
the screen: Red, green and blue, and a black mosaic on a white background.
USER SELECTION tab
AC022 CD ejection:
This command is used to eject the CD from the CD reader, and not from the CD changer.

MULTIMEDIA
Fault finding - Customer complaints
86C
86C-62
NAV 4R
Program no.: 0000
Vdiag No.: 24
NOTESOnly consult the customer complaints after performing a complete check with
the diagnostic tool.
THE 6 CD CHANGER DOES NOT WORK ALP 11
NO RADIO AND/OR CD SOUND ALP 12
SATELLITE CONTROLALP 13
FRONT PANEL BUTTON FAULT ALP 14
NO NAVIGATION VOICE MESSAGES ALP 15
THE VOLUME DOES NOT INCREASE WITH THE VEHICLE SPEED ALP 16
NO TRAFFIC INFORMATION MESSAGES APPEAR ON THE SCREEN ALP 17
THE DISPLAY ON THE SCREEN STAYS FROZEN ALP 18

MULTIMEDIA
Diagnostic - Fault finding chart86C
86C-70
NAV 4R
Program no.: 0000
Vdiag No.: 24
ALP 5 CD read fault
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Ensure there are no present or stored faults.
Use the Wiring Diagram Technical Note for the vehicle concerned.
Is the fault related to CD reading by the radio/
navigation computer or by the 6CD changer?
By the radio/navigation computer By the 6CD changer
Is the CD an MP3 CD?
Yes
Check that component 261 (commercial vehicle:
662) is compatible with MP3 CDs (see "MP3" logo
on keypad).
Yes
Try with another MP3 CD.
Has the fault disappeared?
Yes
The faulty CD is in poor condition or is not
compatible (only MP3 format is compatible).
No
NoEnd of fault finding.
NoContact the Techline.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
NAV4R_V24_ALP5

MULTIMEDIA
Diagnostic - Fault finding chart86C
86C-77
NAV 4R
Program no.: 0000
Vdiag No.: 24
ALP 10 The screen displays "CD0000"
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Ensure there are no present or stored faults.
Is this message displayed following replacement
of the radio/navigation computer?
Yes
This message is displayed following replacement of
the radio/navigation computer. Enter the anti-theft
code from the old computer linked to the changer.
The changer registers the new computer's code.
If the old radio code is lost, the changer code can be
cleared using the clearing code.
To obtain the clearing code, contact the Techline.
It is necessary to enter the 6 CD changer
immobiliser code. To do this, follow the instructions
in Technical Note 5037A Code supply procedure.
NoThis message is displayed after the 6 CD
changer is replaced. The computer code
is programmed when the battery or
changer are connected.
When it is installed in the vehicle, the CD
changer is programmed with the radio
supply code.
Note:
The CD changer is supplied uncoded.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
NAV4R_V24_ALP10

MULTIMEDIA
Diagnostic - Fault finding chart86C
86C-78
NAV 4R
Program no.: 0000
Vdiag No.: 24
ALP 11 The 6 CD changer does not work
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Ensure there are no present or stored faults.
Use the Wiring Diagram Technical Note for the vehicle concerned.
Disconnect then reconnect component 1272.
Does the CD changer request its code?
("CD 0000")
No
Check the condition and connection of the connector of components 261 (Trafic: 662) and 1272.
If the connector is faulty and there is a repair procedure (see Technical Note 6015A, Electrical wiring repair,
Wiring: Precautions for repair), repair the connector, otherwise replace the wiring.
Has the fault been solved?
No
With the radio switched on, check for + battery feed
on connection 34BC and + accessories feed on
connection 34BD of the connector of
component 1272.
Are the + battery and + accessories feeds
present?
Yes
Contact the Techline.
YesRefer to ALP 10 The screen displays
"CD0000".
NoCheck the continuity, insulation and
the absence of interference resistance
on connections 34BC, 34BL and 34BD
between components 261 (Trafic: 662)
and 1272.
Yes Are the connections correct?
No
If the connection or connections are faulty and there is a
repair procedure (see Technical Note 6015A, Electrical
wiring repair, Wiring: Precautions for repair), repair the
wiring, otherwise replace it.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
NAV4R_V24_ALP11