{CAUTION:
Poorly maintained and improperly used tires
are dangerous.
Overloading your tires can cause
overheating as a result of too much
friction. You could have an air-out and a
serious accident. SeeLoading Your
Vehicle on page 4-33.
Underin ated tires pose the same
danger as overloaded tires. The resulting
accident could cause serious injury. Check
all tires frequently to maintain the
recommended pressure. Tire pressure
should be checked when your tires are
cold. SeeInflation - Tire Pressure on
page 5-67.
Overin ated tires are more likely to be cut,
punctured, or broken by a sudden
impact — such as when you hit a pothole.
Keep tires at the recommended pressure.
Worn, old tires can cause accidents. If
your tread is badly worn, or if your tires
have been damaged, replace them.
Low-Pro le Performance Tire (GXP)
If your vehicle has P255/45R18 size tires on the front
wheels and P225/50R18 size tires on the rear wheels,
they are classi ed as low-pro le performance tires.
These tires are designed for very responsive driving on
wet or dry pavement. You may also notice more
road noise with low-pro le performance tires and that
they tend to wear faster.
Notice:If your vehicle has low-pro le tires, they
are more susceptible to damage from road hazards
or curb impact than standard pro le tires. Tire
and/or wheel assembly damage can occur when
coming into contact with road hazards like,
potholes, or sharp edged objects, or when sliding
into a curb. Your GM warranty does not cover
this type of damage. Keep tires set to the correct
in ation pressure and, when possible avoid contact
with curbs, potholes, and other road hazards.
5-61
Belt:A rubber coated layer of cords that is located
between the plies and the tread. Cords may be made
from steel or other reinforcing materials.
Bead:The tire bead contains steel wires wrapped by
steel cords that hold the tire onto the rim.
Bias Ply Tire:A pneumatic tire in which the plies are
laid at alternate angles less than 90 degrees to the
centerline of the tread.
Cold In ation Pressure:The amount of air pressure in
a tire, measured in pounds per square inch (psi) or
kilopascals (kPa) before a tire has built up heat
from driving. SeeIn ation - Tire Pressure on page 5-67.
Curb Weight:This means the weight of a motor
vehicle with standard and optional equipment including
the maximum capacity of fuel, oil and coolant, but
without passengers and cargo.
DOT Markings:A code molded into the sidewall of a
tire signifying that the tire is in compliance with the U.S.
Department of Transportation (DOT) motor vehicle
safety standards. The DOT code includes the Tire
Identi cation Number (TIN), an alphanumeric designator
which can also identify the tire manufacturer, production
plant, brand and date of production.
GVWR:Gross Vehicle Weight Rating, seeLoading
Your Vehicle on page 4-33.GAWR FRT:Gross Axle Weight Rating for the front
axle, seeLoading Your Vehicle on page 4-33.
GAWR RR:Gross Axle Weight Rating for the rear axle,
seeLoading Your Vehicle on page 4-33.
Intended Outboard Sidewall:The side of an
asymmetrical tire, that must always face outward when
mounted on a vehicle.
Kilopascal (kPa):The metric unit for air pressure.
Light Truck (LT-Metric) Tire:A tire used on light duty
trucks and some multipurpose passenger vehicles.
Load Index:An assigned number ranging from
1 to 279 that corresponds to the load carrying capacity
of a tire.
Maximum In ation Pressure:The maximum air
pressure to which a cold tire may be in ated. The
maximum air pressure is molded onto the sidewall.
Maximum Load Rating:The load rating for a tire at the
maximum permissible in ation pressure for that tire.
Maximum Loaded Vehicle Weight:The sum of curb
weight; accessory weight; vehicle capacity weight;
and production options weight.
Normal Occupant Weight:The number of occupants a
vehicle is designed to seat multiplied by 150 lbs (68 kg).
SeeLoading Your Vehicle on page 4-33.
5-65
This symbol, along with the
CHECK TIRE PRESSURE
warning message, will
appear in the Driver
Information Center (DIC) if
the pressure in one tire
becomes 12 psi (83 kPa)
lower than the other
three tires.
SeeDIC Warnings and Messages on page 3-72for
more information.
The tire in ation monitor system will not alert you if the
pressure in more than one tire is low, if the system
is not properly calibrated, or if the vehicle is moving
faster than 70 mph (110 km/h).
When the CHECK TIRE PRESSURE warning message
comes on, stop as soon as possible and check all
the tires for damage. If a tire is at, seeIf a Tire Goes
Flat on page 5-77. Also, check the tire pressure in
all four tires as soon as possible. SeeIn ation - Tire
Pressure on page 5-67.The CHECK TIRE PRESSURE warning message will
also be displayed, while the ignition is on, until the
system is reset. To reset the system, see “Tire In ation
Monitor System” under the options mode inDIC
Controls and Displays (Base Level DIC) on page 3-52
orDIC Controls and Displays (Uplevel DIC with Trip
Computer) on page 3-60.
Do not reset the tire in ation monitor system without
rst correcting the cause of the problem and checking
and adjusting the pressure in all four tires. If the
system is reset when the tire pressures are incorrect,
the system will not work properly and may not respond
when a tire is low.
The tire in ation monitor system will need to be reset
any time a tire’s pressure is adjusted, the tires are
rotated, or one or more tires is repaired or replaced. The
system will also need to be reset when new tires are
purchased for the vehicle and when the battery
has been disconnected.
5-69
Uniform Tire Quality Grading
Quality grades can be found where applicable on the
tire sidewall between tread shoulder and maximum
section width. For example:
Treadwear 200 Traction AA Temperature A
The following information relates to the system
developed by the United States National Highway
Traffic Safety Administration, which grades tires by
treadwear, traction and temperature performance. (This
applies only to vehicles sold in the United States.)
The grades are molded on the sidewalls of most
passenger car tires. The Uniform Tire Quality Grading
system does not apply to deep tread, winter-type
snow tires, space-saver or temporary use spare tires,
tires with nominal rim diameters of 10 to 12 inches
(25 to 30 cm), or to some limited-production tires.
While the tires available on General Motors passenger
cars and light trucks may vary with respect to these
grades, they must also conform to federal safety
requirements and additional General Motors Tire
Performance Criteria (TPC) standards.
Treadwear
The treadwear grade is a comparative rating based on
the wear rate of the tire when tested under controlled
conditions on a speci ed government test course.
For example, a tire graded 150 would wear one and
a half (1.5) times as well on the government course as
a tire graded 100. The relative performance of tires
depends upon the actual conditions of their use,
however, and may depart signi cantly from the norm
due to variations in driving habits, service practices and
differences in road characteristics and climate.
Traction – AA, A, B, C
The traction grades, from highest to lowest, are AA, A,
B, and C. Those grades represent the tire’s ability
to stop on wet pavement as measured under controlled
conditions on speci ed government test surfaces of
asphalt and concrete. A tire marked C may have poor
traction performance. Warning: The traction grade
assigned to this tire is based on straight-ahead braking
traction tests, and does not include acceleration,
cornering, hydroplaning, or peak traction characteristics.
5-74
Temperature – A, B, C
The temperature grades are A (the highest), B, and C,
representing the tire’s resistance to the generation
of heat and its ability to dissipate heat when tested
under controlled conditions on a speci ed indoor
laboratory test wheel. Sustained high temperature can
cause the material of the tire to degenerate and
reduce tire life, and excessive temperature can lead to
sudden tire failure. The grade C corresponds to a
level of performance which all passenger car tires must
meet under the Federal Motor Vehicle Safety Standard
No. 109. Grades B and A represent higher levels of
performance on the laboratory test wheel than the
minimum required by law.
Warning: The temperature grade for this tire is
established for a tire that is properly in ated and not
overloaded. Excessive speed, underin ation, or
excessive loading, either separately or in combination,
can cause heat buildup and possible tire failure.
Wheel Alignment and Tire Balance
The tires and wheels on your vehicle were aligned
and balanced carefully at the factory to give you the
longest tire life and best overall performance.
Adjustments to wheel alignment and tire balancing will
not be necessary on a regular basis. However, if
you notice unusual tire wear or your vehicle pulling to
one side or the other, the alignment may need to
be checked. If you notice your vehicle vibrating when
driving on a smooth road, your tires and wheels
may need to be rebalanced. See your dealer for
proper diagnosis.
Wheel Replacement
Replace any wheel that is bent, cracked or badly rusted
or corroded. If wheel nuts keep coming loose, the
wheel, wheel bolts and wheel nuts should be replaced.
If the wheel leaks air, replace it (except some
aluminum wheels, which can sometimes be repaired).
See your dealer if any of these conditions exist.
Your dealer will know the kind of wheel you need.
5-75
Tire Chains
{CAUTION:
If your vehicle has P225/55R17, P255/45R18 or
P225/50R18 size tires, do not use tire chains,
there is not enough clearance.
Tire chains used on a vehicle without the
proper amount of clearance can cause damage
to the brakes, suspension or other vehicle
parts. The area damaged by the tire chains
could cause you to lose control of your vehicle
and you or others may be injured in a crash.
Use another type of traction device only if its
manufacturer recommends it for use on your
vehicle and tire size combination and road
conditions. Follow that manufacturer’s
instructions. To help avoid damage to your
vehicle, drive slowly, readjust or remove the
device if it is contacting your vehicle, and do
not spin your wheels.
If you do nd traction devices that will t,
install them on the front tires.Notice:If your vehicle does not have P225/55R17,
P255/45R18 or P225/50R18 size tires, use tire chains
only where legal and only when you must. Use only
SAE Class S-type chains that are the proper size for
your tires. Install them on the front tires and tighten
them as tightly as possible with the ends securely
fastened. Drive slowly and follow the chain
manufacturer’s instructions. If you can hear the
chains contacting your vehicle, stop and retighten
them. If the contact continues, slow down until it
stops. Driving too fast or spinning the wheels with
chains on will damage your vehicle.
If a Tire Goes Flat
It is unusual for a tire to blowout while you are driving,
especially if you maintain your tires properly. See
Tires on page 5-60. If air goes out of a tire, it is much
more likely to leak out slowly. But if you should ever
have a blowout, here are a few tips about what to expect
and what to do:
If a front tire fails, the at tire will create a drag that
pulls the vehicle toward that side. Take your foot off the
accelerator pedal and grip the steering wheel rmly.
Steer to maintain lane position, and then gently brake to
a stop well out of the traffic lane.
5-77
Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Pontiac. Normally, any concerns with
the sales transaction or the operation of your vehicle
will be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.
STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Pontiac Customer Assistance Center by calling
1-800-762-2737. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
Vehicle Identi cation Number (VIN). This is
available from the vehicle registration or title, or the
plate at the top left of the instrument panel and
visible through the windshield.
Dealership name and location.
Vehicle delivery date and present mileage.
When contacting Pontiac, please remember that your
concern will likely be resolved at a dealer’s facility. That
is why we suggest you follow Step One rst if you
have a concern.
STEP THREE:Both General Motors and your dealer
are committed to making sure you are completely
satis ed with your new vehicle. However, if you continue
to remain unsatis ed after following the procedure
outlined in Steps One and Two, you should le with the
BBB Auto Line Program to enforce any additional
rights you may have. Canadian owners refer to your
Warranty and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP).
7-2
Roadside Assistance Program
As the owner of a new Pontiac vehicle, you are
automatically enrolled in the Pontiac Roadside
Assistance program. This value-added service is
intended to provide you with peace of mind as you drive
in the city or travel the open road. Contact Pontiac’s
Roadside Assistance toll-free at1-800-ROADSIDE
(762-3743). Roadside Assistance Representatives are
available 24 hours a day, 365 days a year.
We will provide the following services during the
Bumper-to-Bumper warranty period, at no expense
to you:
Fuel Delivery:Delivery of enough fuel
($5 maximum) for the customer to get to the
nearest service station.
Lock-out Service (identi cation required):
Replacement keys or locksmith service will
be covered at no charge if you are unable to gain
entry into your vehicle. Delivery of the replacement
key will be covered within 10 miles (16 km).
Emergency Tow:Tow to the nearest dealership for
warranty service or in the event of a
vehicle-disabling accident. Assistance provided
when the vehicle is mired in sand, mud, or snow.
Flat Tire Change:Installation of a spare tire will be
covered at no charge. The customer is responsible
for the repair or replacement of the tire if not
covered by a warrantable failure.
Jump Start:No-start occurrences which require a
battery jump start will be covered at no charge.
Dealer Locator Service
In many instances, mechanical failures are covered
under Pontiac’s Bumper-to-Bumper warranty. However,
when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.
For prompt and efficient assistance when calling,
please provide the following to the Roadside
Assistance Representative:
Your name, home address, and home telephone
number.
Telephone number of your location.
Location of the vehicle.
Model, year, color, and license plate number of the
vehicle.
Mileage, Vehicle Identi cation Number (VIN), and
delivery date of the vehicle.
Description of the problem.
7-6