SQUEAK AND RATTLE TROUBLE DIAGNOSES
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Revision: June 20062007 Versa
DUPLICATE THE NOISE AND TEST DRIVE
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or location of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-clutch on M/T model, drive position on A/T model).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area.To help pinpoint the source of the noise, use a listening tool
(Chassis Ear: J-39570, Engine Ear: J-39565 and mechanic's stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
removing the components in the area that you suspect the noise is coming from.
Do not use too much force when removing clips and fasteners, otherwise clips and fasteners can be bro-
ken or lost during the repair, resulting in the creation of new noise.
tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only
temporarily.
feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.
placing a piece of paper between components that you suspect are causing the noise.
looking for loose components and contact marks.
Refer to SE-6, "
Generic Squeak and Rattle Troubleshooting" .
REPAIR THE CAUSE
If the cause is a loose component, tighten the component securely.
If the cause is insufficient clearance between components:
–separate components by repositioning or loosening and retightening the component, if possible.
–insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or ure-
thane tape. A NISSAN Squeak and Rattle Kit (J-43980) is available through your authorized NISSAN
Parts Department.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
Always check with the Parts Department for the latest parts information.
The following materials are contained in the NISSAN Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100×135 mm (3.94×5.31 in)/76884-71L01: 60×85 mm (2.36×3.35 in)/76884-71L02: 15×25
mm (0.59×0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50×50 mm (1.97×1.97 in)/73982-50Y00: 10 mm (0.39 in) thick,
50×50 mm (1.97×1.97 in)
INSULATOR (Light foam block)
TROUBLE DIAGNOSIS
STC-15
[EPS]
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STC
Revision: June 20062007 Versa
Symptom ChartUGS0008I
If EPS warning lamp turns ON, perform self-diagnosis. Refer to STC-13, "SELF-DIAG RESULTS MODE" .
Symptom Condition Check item Reference page
EPS warning lamp does not turn ON when
ignition switch to “ON”.
(EPS warning lamp check)Ignition switch: ONCAN communication line
STC-26
Combination meter
EPS warning lamp does not turn OFF for
several seconds after starting the engineEngine runningCAN communication line
STC-27
Power supply and ground for
EPS control unit
Torque sensor
EPS motor
Vehicle speed signal
Engine status signal
Combination meter
Steering wheel turning force is heavy or light,
while driving
While driving
Steering wheel turningCAN communication line
STC-29
Vehicle speed signal
Engine status signal
EPS motor
Steering wheel turning force
(Mechanical malfunction)
Unbalance steering wheel turning force and
return between right and left, while driving
While driving
Steering wheel turningWheel alignment
STC-31Steering wheel turning force
(Mechanical malfunction)
Unbalance steering wheel turning force,
while driving (Torque variation)
While driving
Steering wheel turningSteering column intermediate
shaft installation condition
STC-32Steering wheel turning force
(Mechanical malfunction)
TROUBLE DIAGNOSIS FOR SYMPTOMS
STC-29
[EPS]
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Steering Wheel Turning Force is Heavy or LightUGS0008U
SYMPTOM:
Steering wheel turning force is heavy or light, while driving.
DIAGNOSTIC PROCEDURE
1. CHECK SYSTEM FOR CAN COMMUNICATION LINE
Perform self-diagnosis. Refer to STC-13, "
SELF-DIAG RESULTS MODE" .
Is the
“CAN COMM CIRCUIT [U1000]” displayed?
YES >> Perform trouble diagnosis for CAN communication line. Refer to STC-24, "DTC U1000 CAN
COMM CIRCUIT" .
NO-1 >> With ABS: GO TO 2.
NO-2 >> Without ABS: GO TO 3.
2. CHECK VEHICLE SPEED SIGNAL FROM ABS ACTUATOR AND ELECTRIC UNIT (CONTROL UNIT)
Perform self-diagnosis with ABS actuator and electric unit (control unit). Refer to BRC-20, "
SELF-DIAGNO-
SIS" .
Is any malfunction detected by self-diagnosis?
YES >> Check the malfunctioning system.
NO >> GO TO 4.
3. CHECK VEHICLE SPEED SIGNAL FROM TRANSMISSON CONTROL MODULE (TCM)
Perform self-diagnosis with TCM. Refer to AT-82, "
SELF-DIAGNOSTIC RESULT MODE" .
Is any malfunction detected by self-diagnosis?
YES >> Check the malfunctioning system.
NO >> GO TO 4.
4. CHECK COMBINATION METER SIGNAL
Perform self-diagnosis with combination meter. Refer to DI-14, "
SELF-DIAGNOSTIC RESULTS" .
Is any malfunction detected by self-diagnosis?
YES >> Check the malfunctioning system.
NO >> GO TO 5.
5. CHECK ENGINE STATUS SIGNAL
Perform self-diagnosis for ECM. Refer to EC-116, "
SELF-DIAG RESULTS MODE" .
Is any malfunction detected by self-diagnosis?
YES >> Check the malfunctioning system.
NO >> GO TO 6.
6. CHECK EPS MOTOR SYSTEM
Perform trouble diagnosis for EPS motor. Refer to STC-21, "
DTC C1606 EPS MOTOR" .
OK or NG
OK >> GO TO 7.
NG >> Repair or replace damaged parts.
7. CHECK EPS CONTROL UNIT
Check EPS control unit input/output signal. Refer to STC-11, "
EPS Control Unit Input/Output Signal Reference
Va lu e s" .
OK or NG
OK >> GO TO 8.
NG >> Check EPS control unit pin terminals for damage or loose connection with harness connector. If
any items are damaged, repair or replace damaged parts.