267 Controls in detail
Useful features
Telephone* compartment
Reach into recess2 on the left or
right side, press in and fold up armrest
to the right or left side to open it.
The compartment for the telephone* is
opened.
Fold armrest back until it engages to
close the telephone* compartment.Storage compartment between the
seat backrests
1Storage compartment lid release
2Storage compartment
Press storage compartment lid
release1 to open.
The storage compartment lid opens
downward.
Push storage compartment lid up until
it engages to close it.Parcel net in passenger footwell
A small convenience parcel net is located
in the passenger footwell and behind the
driver’s seat. It is for small and light items,
such as road maps, mail, etc.
Warning!
G
Do not place heavy or fragile objects, or ob-
jects having sharp edges, in the parcel net.
In an accident, during hard braking or sud-
den maneuvers, they could be thrown
around inside the vehicle, and cause injury
to vehicle occupants.
272 Controls in detailUseful features
Telephone*
Radio transmitters, such as a portable tele-
phone or a citizens band unit, should only
be used inside the vehicle if they are con-
nected to an antenna that is installed on
the outside of the vehicle.
The external antenna must be approved by
Mercedes-Benz. Please contact an autho-
rized Mercedes-Benz Center for informa-
tion on the installation of an approved
external antenna. Refer to the radio trans-
mitter operating instructions regarding use
of an external antenna.
Warning!
G
Whenever you are using floormats, make
sure there is enough clearance and the
floormats are securely fastened.
Floormats should always be securely fas-
tened using eyelets4 and retainer pins5.
Before driving off, check that the floormats
are securely in place and adjust them if nec-
essary. A loose floormat could slip and
hinder proper functioning of the pedals.iFor easier removing and installing the
floormat, slide the driver’s seat fully
backwards (
page 38).
Warning!
G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and/or serious
personal injury.
Warning!
G
Please do not forget that your primary re-
sponsibility is to drive the vehicle. A driver’s
attention to the road must always be
his /her primary focus when driving. For
your safety and the safety of others, we rec-
ommend that you pull over to a safe location
and stop the vehicle before placing or taking
a telephone call.
If you choose to use the telephone
1 while
driving, please use the hands-free device
and only use the telephone when road,
weather and traffic conditions permit. Some
jurisdictions prohibit the driver from using a
cellular telephone while driving a vehicle.
1Observe all legal requirements.
273 Controls in detail
Useful features
You can take and place telephone calls us-
ing the buttonssandt on the mul-
tifunction steering wheel. Use the control
system for performing other telephone
functions (
page 151).
See separate operating manual for instruc-
tions on how to use the telephone.
Tele Aid
Shortly after the completion of your Tele
Aid acquaintance call, you will receive a
user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.The Tele Aid system
(Telematic Alarm Identification on
Demand)
The Tele Aid system consists of three
types of response:
Automatic and manual emergency
Roadside Assistance
Information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç or use the volume knob
on your audio system or COMAND* head
unit.
Only operate the COMAND (Cockpit Man-
agement and Data System)* or audio sys-
tem if road, weather, and traffic conditions
permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet
(approximately 14 m) every second.
!The initial activation of the Tele Aid sys-
tem may only be performed by com-
pleting the subscriber agreement and
placing an acquaintance call using the
¡button. Failure to complete either
of these steps will result in a system
that is not activated.
If you have any questions regarding ac-
tivation, please call the Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
278 Controls in detailUseful featuresInformation button¡
Located below the center armrest cover is
the Information button¡.
Open center armrest cover
(page 266).
Press and hold the button (for longer
than 2 seconds).
A call to the Customer Assistance
Center will be initiated. The button will
flash while the call is in progress. The
message
Connecting call
will appear
in the multifunction display and the
audio system is muted.When the connection is established, the
message
Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only). Roadside Assistance calls can be ter-
minated using the buttont on the
multifunction steering wheel or the re-
spective button for ending a telephone
call on the audio system or COMAND*
head unit.
iThe indicator lamp in the Information
button¡ remains illuminated in red
for approx. 10 seconds during the sys-
tem self-check after switching on igni-
tion (together with the SOS button and
the Roadside Assistance button•).
See “System self-check” (
page 274)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Information
button¡ is flashing continuously
and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
Call failed
ap-
pears in the multifunction display.
279 Controls in detail
Useful features
Call priority
If other service calls such as a Roadside
Assistance call or Information call are ac-
tive, an Emergency call is still possible. In
this case, the Emergency call will take pri-
ority and override all other active calls. Information calls can be terminated us-
ing the buttont on the multifunc-
tion steering wheel or the respective
button for ending a telephone call on
the audio system or COMAND* head
unit.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
malfunction or the service is not cur-
rently active, and may not initiate a call.
Visit your Mercedes-Benz Center and
have the system checked or contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
as possible.
iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer
Assistance Center representative,
except Roadside Assistance and
Information calls, which can also be
terminated by pressing the
tbutton on the multifunction
steering wheel or the respective button
for ending a telephone call on the audio
system or COMAND* head unit.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100
in Canada.
301 Operation
Driving instructions
Passenger compartmentDriving abroad
Abroad, there is an extensive
Mercedes-Benz service network at your
disposal. If you plan to drive into areas
which are not listed in the index of your
Mercedes-Benz Center directory, you
should request pertinent information from
an authorized Mercedes-Benz Center.Control and operation of radio
transmitter
COMAND*, radio, and telephone*Telephones and two-way radios
Radio transmitters, such as a portable tele-
phone or a citizens band unit should only
be used inside the vehicle if they are con-
nected to an antenna that is installed on
the outside of the vehicle.
Refer to the radio transmitter operation in-
structions regarding use of an external
antenna.
Warning!
G
Always fasten items being carried as secure-
ly as possible.
In an accident, during hard braking or sud-
den maneuvers, loose items will be thrown
around inside the vehicle, and cause injury
to vehicle occupants unless the items are
securely fastened in the vehicle.
The trunk is the preferred place to carry ob-
jects.
Warning!
G
Please do not forget that your primary re-
sponsibility is to drive the vehicle safely.
Only operate the COMAND*, radio or tele-
phone
1 if road, traffic and weather condi-
tions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet
(approximately 14 m) every second.
1Observe all legal requirements.
Warning!
G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and/or
personal injury.
387 Practical hints
What to do if …
Display symbol
Display message
Possible cause/consequence
Possible solution
<
Seat belt system
Visit workshop
The seat belt system is malfunction-
ing.
Visit an authorized Mercedes-Benz Center
as soon as possible.
t
Function
Not available
This display appears if buttons
ort on the multifunction steer-
ing wheel is pressed and the vehicle
is not equipped with a telephone*.
Ê
Close trunk lid!
This message will appear whenever
the trunk lid is open.
Close the trunk lid.
W
Washer fluid
Top up
The fluid level in the windshield
washer fluid reservoir has dropped
below its minimum mark.
Add washer fluid (
page 315).
458 Technical termsCAN system
(C
ontroller A
rea N
etwork)
Data bus network serving to control ve-
hicle functions such as door locking or
windshield wiping.
Cockpit
All instruments, switches, buttons and
indicator/warning lamps in the passen-
ger compartment needed for vehicle
operation and monitoring.
Cold tire inflation pressure
(
page 344)
Collapsible tire
An especially compact spare tire that
must be inflated with a provided air
pump before using. It should only be
used to bring the vehicle to the nearest
service station.COMAND*
(Co
ckpit Man
agement and
D
ata System)
Information and operating center for
vehicle sound and communications
systems, including the radio,
CD changer and navigation system, as
well as other optional equipment (e.g.
telephone).
Control system
The control system is used to call up
vehicle information and to change
component settings. Information and
messages appear in the multifunction
display. The driver uses the buttons on
the multifunction steering wheel to
navigate through the system and to ad-
just settings.
Cruise control
Driving convenience system for auto-
matically maintaining the vehicle speed
set by the driver.Curb weight
(
page 344)
DOT
(Department o
f Transportation)
(
page 344)
Engine number
The number set by the manufacturer
and placed on the cylinder block to
uniquely identify each engine pro-
duced.
Engine oil viscosity
Measurement for the inner friction (vis-
cosity) of the oil at different tempera-
tures. The higher the temperature an
oil can tolerate without becoming thin,
or the lower the temperature it can tol-
erate without becoming viscous, the
better the viscosity.
ESP®(Electronic S
tability Pr
ogram)
Improves vehicle handling and direc-
tional stability.