193 Controls in detail
Power windows
Opening the door windows
Press switch1 or2 to the resistance
point.
The corresponding door window will
move downwards until you release the
switch.
Opening the rear side windows if the
hardtop is closed:
Open the door window.
Press switch1 or 2 to the resistance
point again.
The corresponding rear side window
will open completely.Closing the door windows
Pull switch1 or2 to the resistance
point.
The corresponding door window will
move upwards until you release the
switch.
Closing the rear side windows if the
hardtop is closed:
Close the door window.
Pull and hold switch1 or 2.
The corresponding rear side window
will move upwards until you release the
switch. Fully opening the door windows
(Express-open)
Press switch1 or2 past the resis-
tance point and release.
The corresponding door window opens
completely.
iIf the hardtop is open, the respective
rear side window will open automatical-
ly as soon as the door window is com-
pletely open.
Warning!
G
If you pull and hold the switch up when clos-
ing the door window, and upward movement
of the door window is blocked by some ob-
struction including but not limited to arms,
hands, fingers, etc., the automatic reversal
will not operate.
iIf the hardtop is open, the respective
rear side window will open automatical-
ly as soon as the door window is com-
pletely open.
194 Controls in detailPower windowsFully closing the door windows
(Express-close)
Pull switch1 or2 past the resis-
tance point and release.
The corresponding door window closes
completely.
If the upward movement of the door win-
dow is blocked during the closing proce-
dure, the door window will stop and open
slightly.
Stopping windows
Press or pull the respective switch
again.Closing the windows with
KEYLESS-GO*
Press and hold lock button on an out-
side door handle (
page 62) until the
windows are closed.
Synchronizing power windows
The power window must be resynchro-
nized each time
after the battery has been disconnect-
ed
if the power windows cannot be fully
opened (Express-open) or closed
(Express-close)
Synchronizing the power windows
Switch on the ignition (
page 36).
Pull the power window switches until
the side windows are closed.
Hold the switches for approximately
1 second.
The power windows are synchronized.
Warning!
G
Driver’s door only:
If within 5 seconds the switch is again
pulled past the resistance point and re-
leased, the automatic reversal will not
operate.
Warning!
G
When closing the windows make sure that
there is no danger of anyone being harmed
by the closing procedure.
The windows will not automatically re-open
if blocked during convenience closing.
If potential danger exists, proceed as fol-
lows:
Release the lock button.
Pull on the door handle and hold firmly.
The side windows open for as long as
the door handle is held but the door not
opened.
199 Controls in detail
Retractable hardtop
Opening the retractable hardtop with
the SmartKey (Summer opening
feature)
Aim the transmitter eye at the door
handle.
The SmartKey must be in close proxim-
ity to the outside door handle.
Press and hold button Œ until the
retractable hardtop is completely
open.
The seat ventilation for the driver’s seat
switches on. The rear side windows
open.
Release button Œ to interrupt pro-
cedure.
Warning!
G
If the retractable hardtop does not com-
pletely open or close, the roof hydraulics will
lose pressure and the retractable hardtop is
lowered
after approximately 7 minutes when the
ignition is switched on
after approximately 15 seconds when
the ignition is switched off
Shortly before the hardtop is lowered, a
warning will sound and the hardtop switch
lamp will flash. In the speedometer display
you will see K, in the tachometer display
you will see the message
being lowered
.
Properly lock the retractable hardtop
(page 198) before continuing to drive.
Warning!
G
Before operating the retractable hardtop,
make sure there is no danger of anyone
being injured by the moving parts (retract-
able roof, roof frame, and trunk lid) due to in-
attention.
Hands must never be placed near the roof
frame, upper windshield area, hardtop, shelf
behind roll bars, or trunk lid while the re-
tractable hardtop is being raised or lowered.
Serious personal injury may occur.
If potential danger exists, release the re-
spective button on the SmartKey. This im-
mediately interrupts the raising or lowering
procedure. You then can operate Œ or
‹ to raise or lower the hardtop away
from the danger zone.
200 Controls in detailRetractable hardtopClosing the retractable hardtop with
the SmartKey (Convenience feature)
Aim the transmitter eye at the door
handle.
The SmartKey must be in close proxim-
ity to the outside door handle.
Press and hold button ‹ until the
retractable hardtop is completely
closed.
The retractable hardtop and the side
windows close. In the tachometer dis-
play you will see the message Retractable roof Closed
.Problems when operating the
retractable hardtop
Indicator lamp in the retractable hard-
top switch is flashing
Several conditions may cause the indicator
lamp in the hardtop switch to flash when
activated:
The luggage cover in the trunk is not
closed.
Close the luggage cover in the
trunk.
The trunk lid is open.
Close the trunk lid.
The battery voltage is too low.
Start engine and let run while acti-
vating switch.
Warning!
G
If the retractable hardtop does not com-
pletely open or close, a warning sounds and
the retractable hardtop switch flashes. In
the speedometer display you will see K,
in the tachometer display you will see the
message
being lowered
. After about
15 seconds the roof hydraulics lose pres-
sure.
Properly lock the retractable hardtop
(
page 198) before continuing to drive.
230 Controls in detailUseful featuresLocking the storage compartments
separately
You can lock the storage compartments
separately, e.g. when the vehicle is in the
shop for service.
1Separately unlocking storage compart-
ments
2Separately locking storage compart-
ments
Remove the mechanical key from the
SmartKey (
page 385).
Insert the mechanical key into the
glove box lock.
Turn the mechanical key to
position2.
The following storage compartments
will be locked. They remain locked,
even when the vehicle is unlocked with
the SmartKey or with the SmartKey
with KEYLESS-GO*:
Glove box
Armrest storage compartments
Rear storage compartmentsUnlocking the storage compartments
separately
Insert the mechanical key into the
glove box lock.
Turn the mechanical key to
position1.
You can now open the storage com-
partments.
iThe separate locking status of these
storage compartments can only be
canceled with the mechanical key.
The storage compartments in the doors
cannot be locked.
iIf the glove box cannot be unlocked
using the SmartKey or SmartKey with
KEYLESS-GO*, see “Unlocking the
glove box” (
page 386).
239 Controls in detail
Useful features
Shortly after the completion of your Tele
Aid acquaintance call, you will receive a
user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock, and
more.System self-check
Initially, after switching on the ignition,
malfunctions are detected and indicated
(the indicator lamps in the SOS button, the
Roadside Assistance button• and the
Information button¡ stay on longer
than 10 seconds or do not come on). The
message
TeleAid malfunction – Visit workshop appears for approximately 10 seconds in
the multifunction display.
iThe SOS button is located above the in-
terior rear view mirror.
The Roadside Assistance button•
and the Information button¡ are
located below the center armrest cov-
er.!The Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals are unavailable, the Tele
Aid system may not function and if this
occurs, assistance must be summoned
by other means.
Warning!
G
If the indicator lamps in the SOS button, in
the Roadside Assistance button, and/or in
the Information button do not come on dur-
ing the system self-check, or if any of these
indicators remain illuminated continuously
in red and/or the message
TeleAid
malfunction – Visit workshop
is dis-
played in the multifunction display after the
system self-check, a malfunction in the sys-
tem has been detected.
If a malfunction is indicated as outlined
above, the system may not operate as ex-
pected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.
245 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Call connected
appears
in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100
in Canada.
iWhen a Tele Aid call has been initiated,
the COMAND system audio is muted
and the selected mode (radio or CD)
pauses. The optional cellular phone (if
installed) switches off. If you must use
this phone, the vehicle must be parked.
Disconnect the coiled cord and place
the call. The COMAND navigation sys-
tem (if engaged) will continue to run.
The display in the instrument cluster is
available for use and spoken com-
mands are only available by pressing
the RPT button on the COMAND unit. A
pop-up window will appear in the
COMAND display to indicate that a Tele
Aid call is in progress.
246 Controls in detailUseful featuresThe Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered
incident report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s Tele
Aid system. Once the vehicle is locat-
ed, the Response Center will contact
the local law enforcement and you. The
vehicle’s location will only be provided
to law enforcement.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
Call connected
will appear in the
multifunction display to indicate re-
ceipt of the door unlock command.
Once the vehicle is unlocked, a
Response Center specialist will at-
tempt to establish voice contact with
the vehicle occupants.
If the trunk recessed handle was pulled
for more than 20 seconds before door
unlock authorization was received by
the Response Center, you must wait
15 minutes before pulling the trunk re-
cessed handle again.
iIf the anti-theft alarm or the tow-away
alarm stays on for more than
30 seconds, a call to the Response
Center is initiated automatically by the
Tele Aid system provided Tele Aid ser-
vice was subscribed to and properly ac-
tivated, and that necessary cellular
service and GPS coverage are avail-
able. See anti-theft alarm system
(page 91) and tow away alarm
(page 93).