35 Getting started
Unlocking
SmartKey with KEYLESS-GO*
Vehicles equipped with the KEYLESS-GO
feature are supplied with a SmartKey with
integrated KEYLESS-GO function and a
removable KEYLESS-GO start/stop
button.With the KEYLESS-GO start/stop button
inserted and the SmartKey with
KEYLESS-GO present in the vehicle, press-
ing the KEYLESS-GO start/stop button
without the brake pedal depressed cor-
responds to the various starter switch
positions (
page 36)
with the brake pedal firmly depressed
will start the engine (
page 49)
If you wish or should there be a need to
insert the SmartKey with KEYLESS-GO in
the starter switch, the start/stop button
can be easily removed by pulling it out of
the starter switch.
!If the SmartKey cannot be turned in the
starter switch, the battery may not be
sufficiently charged.
Check the battery and charge it if
necessary (
page 440).
Get a jump start (
page 470).
To prevent accelerated battery dis-
charge or a completely discharged bat-
tery, always remove the SmartKey from
the starter switch when the engine is
not in operation.
iIf you firmly depress the brake pedal
while pressing the KEYLESS-GO
start/stop button, the engine starts
automatically.
iThe KEYLESS-GO start/stop button
does not need to be removed from the
starter switch when you leave the vehi-
cle. However, always take the
SmartKey with KEYLESS-GO with you
when you leave the vehicle. As long as
the SmartKey with KEYLESS-GO is in
your vehicle, the vehicle’s electrical
systems can be switched on or the
engine can be started using the
KEYLESS-GO start/stop button.Warning!
G
When leaving the vehicle, always take the
SmartKey with KEYLESS-GO with you and
lock the vehicle. Do not leave children unat-
tended in the vehicle, or with access to an
unlocked vehicle. Unsupervised use of vehi-
cle equipment may cause an accident
and/or serious personal injury.
51 Getting started
Driving
Press KEYLESS-GO start/stop
button1 once.
The engine starts if the SmartKey with
KEYLESS-GO is in the vehicle.
For information on turning off the engine
with KEYLESS-GO, see “Turning off with
KEYLESS-GO*” (
page 63).Starting difficulties
If the engine does not start as described,
carry out the following steps:
If you are starting the engine with the
SmartKey, turn SmartKey in starter
switch to position0 and repeat starting
procedure.
If you are starting the engine with
KEYLESS-GO*: Close any doors that
may be open to allow for better
detection of the SmartKey with
KEYLESS-GO*.
Or:
Remove KEYLESS-GO* start/stop but-
ton from starter switch.
Start the engine with the SmartKey as
radio signals from another source may
be interfering with the SmartKey with
KEYLESS-GO*.
Repeat the starting procedure
(page 49). Remember that extended
starting attempts can drain the battery.
Get a jump start (
page 470).
If the engine does not start after several
starting attempts, there could be a mal-
function in the engine electronics or in the
fuel supply system.
Notify an authorized Mercedes-Benz
Light Truck Center.
iIf you wish to start the engine using the
SmartKey instead of the KEYLESS-GO
feature, remove the KEYLESS-GO*
start/stop button from starter switch
(page 35).
100 Safety and SecurityAnti-theft systemsImmobilizer
The immobilizer prevents unauthorized
persons from starting your vehicle.
Activating
With the SmartKey
Remove the SmartKey from the starter
switch.
With KEYLESS-GO*
Press the start/stop button on the
starter switch once.
The engine is turned off.
Open the driver’s door.Deactivating
With the SmartKey
Turn the SmartKey in the starter switch
to position2 (
page 34).
With KEYLESS-GO*
Switch on the ignition (
page 34).
Anti-theft alarm system
Once the alarm system has been armed, a
visual and audible alarm is triggered when
someone opens
a door
the tailgate
the hood
The alarm will stay on, even if the activat-
ing element (a door, for example) is imme-
diately closed.
The alarm system will also be triggered
when someone attempts to raise the vehi-
cle, see “Tow-away alarm” (
page 102).
iStarting the engine will also deactivate
the immobilizer.
In case the engine cannot be started
(yet the vehicle’s battery is charged),
the system is not operational. Contact
an authorized Mercedes-Benz Light
Truck Center or call
1-800-FOR-MERCedes (in the USA), or
1-800-387-0100 (in Canada).
iIf the alarm stays on for more than
30 seconds, a call to the Response
Center is initiated automatically by the
Tele Aid* system (
page 280) provid-
ed Tele Aid service was subscribed to
and properly activated, and that neces-
sary cellular service and GPS coverage
are available.
106 Controls in detailIn the “Controls in detail” section you will
find detailed information on how to oper-
ate the equipment installed in your vehicle.
If you are already familiar with the basic
functions of your vehicle, this section will
be of particular interest to you.
To quickly familiarize yourself with the ba-
sic functions of the vehicle, refer to the
“Getting started” section of this manual.
The corresponding page numbers are
given at the beginning of each segment.Locking and unlocking
For more information on locking and un-
locking, see “Getting started” (
page 31)
and (
page 62).
SmartKey
Your vehicle comes supplied with two
SmartKeys, each with remote control and
a removable mechanical key.
The locking tabs for the mechanical key
portion of the two SmartKeys are a differ-
ent color to help distinguish each
SmartKey unit.
The SmartKey provides an extended oper-
ating range. To prevent theft, however, it is
advisable to only unlock the vehicle when
you are in close proximity to it.
The SmartKey centrally locks and unlocks:
the doors
the tailgate
the fuel filler flap
SmartKey with remote control1‹Lock button
2ŠUnlock button* for tailgate
3Locking tab for mechanical key
4ŒUnlock button
5Battery check lamp
6ÂPanic button (
page 91)
108 Controls in detailLocking and unlockingFactory setting
Global unlocking
Press buttonŒ.
All turn signal lamps flash once. The
locking knobs in the doors move up.
The anti-theft alarm system is dis-
armed.
The vehicle will lock again automatically
and reactivate the anti-theft alarm system
within approximately 40 seconds of un-
locking if:
neither door nor tailgate is opened
the SmartKey is not inserted in the
starter switch
the central locking switch is not acti-
vatedGlobal locking
Press button‹.
All turn signal lamps flash three times.
The locking knobs in the doors move
down. The anti-theft alarm system is
armed.
Selective setting
If you frequently travel alone, you may wish
to reprogram the SmartKey so that
pressingŒ only unlocks the driver’s
door and the fuel filler flap.
Press and hold buttonsŒ and‹
simultaneously for about five seconds
until battery check lamp5 flashes
twice.
The SmartKey will then function as fol-
lows:Unlocking driver’s door and fuel filler
flap
Press buttonŒ once.
All turn signal lamps flash once. The
locking knob in the driver’s door moves
up. The anti-theft alarm system is
disarmed.
Global unlocking
Press buttonŒ twice.
All turn signal lamps flash once. The
locking knobs in the doors move up.
The anti-theft alarm system is
disarmed.
Global locking
Press button‹.
All turn signal lamps flash three times.
The locking knobs in the doors move
down. The anti-theft alarm system is
armed.
109 Controls in detail
Locking and unlocking
Restoring to factory setting
Press and hold buttonsŒ and‹
simultaneously for about six seconds
until battery check lamp5 flashes
twice.Checking the batteries
Press button‹orŒ.
Battery check lamp5 comes on
briefly to indicate that the SmartKey
batteries are in order.Unlocking and opening the tailgate
(Vehicles with tailgate opening/closing
system*)
You can unlock and open the tailgate sep-
arately.
A minimum height clearance of 7 ft
(2.15 m) is required to open the tailgate.
Press and hold buttonŠ on the
SmartKey until the tailgate unlocks and
begins to open.
!If you cannot lock or unlock the vehicle
with the SmartKey, then either the bat-
teries in the SmartKey are discharged,
the SmartKey is malfunctioning or the
vehicle battery is drained.
Check the batteries in the
SmartKey and replace them if
necessary (
page 440).
Use the mechanical key to unlock
the driver’s door (
page 436).
Use the mechanical key to lock the
driver’s door (
page 436).
Have the vehicle battery and the
battery connections checked.
If the SmartKey is malfunctioning, con-
tact an authorized Mercedes-Benz
Light Truck Center.
iIf battery check lamp5 does not
come on briefly during check, then the
SmartKey batteries are discharged.
Replace the batteries (
page 440).
You can obtain the required batteries
at any authorized Mercedes-Benz Light
Truck Center.
iIf the batteries are checked within
signal range of the vehicle, pressing the
button‹orŒ will lock or un-
lock the vehicle accordingly.
!The tailgate swings open upwards auto-
matically. Always make sure there is
sufficient overhead clearance.
To stop the opening procedure, press
buttonŠ on the SmartKey. The tail-
gate stops moving.iIf the vehicle was previously centrally
locked, the tailgate will lock automati-
cally when closed. The turn signals will
flash three times to confirm locking.
110 Controls in detailLocking and unlockingLoss of SmartKey or mechanical key
If you lose a SmartKey or mechanical key,
you should do the following:
Have the SmartKey deactivated by an
authorized Mercedes-Benz Light Truck
Center.
Report the loss of the SmartKey or the
mechanical key immediately to your
car insurance company.
If necessary, have the mechanical lock
replaced.
Your authorized Mercedes-Benz Light
Truck Center will be glad to supply you
with a replacement.
SmartKey with KEYLESS-GO*
Vehicles equipped with KEYLESS-GO come
with two SmartKeys with KEYLESS-GO,
each with remote control and a removable
mechanical key.
The locking tabs for the mechanical key
portion of the two SmartKeys with
KEYLESS-GO are a different color to help
distinguish each SmartKey with
KEYLESS-GO unit.
The KEYLESS-GO function is integrated
into the SmartKey. On these vehicles, the
validity of the SmartKey with KEYLESS-GO
is checked when you grasp a door handle
for locking or unlocking.
If the SmartKey with KEYLESS-GO is valid,
your vehicle unlocks:
the doors
the tailgate
the fuel filler flap
SmartKey with KEYLESS-GO*1‹ Lock button
2Š Unlock button* for tailgate
3Mechanical key
4Œ Unlock button
5Battery check lamp
6Â Panic button (
page 91)
114 Controls in detailLocking and unlockingSelective setting
If you frequently travel alone, you may wish
to reprogram the SmartKey with
KEYLESS-GO so when you grasp the driv-
er’s door handle only the driver’s door and
the fuel filler flap unlocks.
Press and hold buttonsŒ and‹
simultaneously for about five seconds
until battery check lamp5
(page 110) flashes twice.
The SmartKey with KEYLESS-GO will
then function as follows:
Unlocking driver’s door and fuel filler
flap
Grasp the driver’s outside door handle.
All turn signal lamps flash once. The
locking knob in the driver’s door moves
up. The anti-theft alarm system is dis-
armed.Global unlocking
Grasp any outside door handle other
than the driver’s outside door handle.
All turn signal lamps flash once. The
locking knobs in the doors move up.
The anti-theft alarm system is dis-
armed.
Global locking
Press lock button on an outside door
handle (
page 64).
All turn signal lamps flash three times.
The locking knobs in the doors move
down. The anti-theft alarm system is
armed.Restoring to factory setting
Press and hold buttonsŒ and‹
simultaneously for about five seconds
until battery check lamp5
(page 110) flashes twice.
!If you can no longer lock or unlock the
vehicle with the SmartKey with
KEYLESS-GO, then the batteries in the
SmartKey are discharged, the
SmartKey with KEYLESS-GO is mal-
functioning or the vehicle battery is
drained.
Check the batteries in the
SmartKey with KEYLESS-GO
(page 115) and replace them if
necessary (
page 440).
Use the mechanical key to unlock
the driver’ door (
page 436).