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343 Operation
Vehicle care
We have selected car-care products and
compiled recommendations which are
specially matched to our vehicles and
which always reflect the latest technology.
You can obtain Mercedes-Benz approved
car-care products at an authorized
Mercedes-Benz Center.
Scratches, corrosive deposits, corrosion or
damage due to negligent or incorrect care
cannot always be removed or repaired with
the car-care products recommended here.
In such cases it is best to seek aid at an
authorized Mercedes-Benz Center.
The following topics deal with the cleaning
and care of your vehicle and give important
“how-to” information as well as references
to Mercedes-Benz approved car-care
products.Power washer
When using a power wash for cleaning the
vehicle, always observe the manufactur-
er’s operating instructions.
Tar stains
Quickly remove tar stains before they dry
and become more difficult to remove. A tar
remover is recommended.
Paintwork, painted body components
Mercedes-Benz approved Paint Care
should be applied when water drops on the
paint surface do not “bead up”. This should
normally be done every 3 to 5 months, de-
pending on the climate and washing deter-
gent used.
!Follow the instructions provided by the
power washer manufacturer on main-
taining a distance between the vehicle
and the nozzle of the power washer.
Never use a round nozzle to
power-wash tires. The intense jet of
water can result in damage to the tire.
Always replace a damaged tire.
Always keep the jet of water moving
across the surface. Do not aim directly
at electrical parts, electrical connec-
tors, seals, or other rubber parts.
iVehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of
water, and a SmartKey with
KEYLESS-GO* is in close proximity, i.e.
within approximately 3 ft (approxi-
mately 1 m), the vehicle could be inad-
vertently locked or unlocked.
Page 345 of 498

344 OperationVehicle careMercedes-Benz approved Paint Cleaner
should be applied if the paint surface
shows signs of embedded dirt (i.e. loss of
gloss).
Do not apply any of these products or wax
if your vehicle is parked in the sun or if the
hood is still hot.
Use the appropriate MB-Touch-Up
Stick for quick and provisional repairs
of minor paint damage (i.e. chips from
stones, vehicle doors, etc.).
Engine cleaning
Prior to cleaning the engine compartment,
make sure to protect electrical compo-
nents and connectors from contact with
water and cleaning agents.Corrosion protection, such as MB Anticor-
rosion Wax should be applied to the engine
compartment after every engine cleaning.
Before applying, all control linkage bush-
ings and joints should be lubricated. The
poly-V-belt and all pulleys should be pro-
tected from any wax.
Vehicle washing
In the winter, thoroughly remove all traces
of road salt as soon as possible.
When washing the vehicle underbody, do
not forget to clean the inner sides of the
wheels.Hand-wash
Do not use hot water or wash your vehicle
in direct sunlight.
Only use a mild car wash detergent,
such as Mercedes-Benz approved Car
Shampoo.
Thoroughly spray the vehicle with a dif-
fused jet of water.
Direct only a very weak spray towards
the ventilation intake.
Use plenty of water and rinse the
sponge and chamois frequently.
Rinse with clean water and thoroughly
dry with a chamois.
Do not allow cleaning agents to dry on
the finish.
iVehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of
water, and a SmartKey with
KEYLESS-GO* is in close proximity, i.e.
within approximately 3 ft (approxi-
mately 1 m), the vehicle could be inad-
vertently locked or unlocked.
Page 348 of 498

347 Operation
Vehicle care
Cleaning the Parktronic system*
sensors
1Parktronic system* sensors in the front
bumper
Use a mild car wash detergent, such as
Mercedes-Benz approved Car Sham-
poo, with plenty of water and a soft,
non-scratching cloth to clean
sensors1 on the bumpers.Cleaning the windows and the wiper
blades
Switch on the ignition (
page 36).
Turn combination switch to wiper
settingII (
page 54).
With wiper arms in vertical position,
switch off the ignition (
page 60).
!Do not apply strong pressure to the
sensor covers. Applying strong pres-
sure may damage the sensor covers.
Follow the instructions provided by the
power washer manufacturer on main-
taining a distance between the vehicle
and the nozzle of the power washer.!To prevent scratches, never apply
strong force and only use a soft,
non-scratching cloth when cleaning the
sensors. Do not attempt to wipe dirty
sensors with a dry cloth or sponge.
!The windshield wipers must be in a ver-
tical position before folding them away
from the windshield. They could other-
wise damage the hood.Warning!
G
For safety reasons, switch off wipers and re-
move SmartKey from starter switch (vehi-
cles with KEYLESS-GO*: Make sure the
vehicle’s on-board electronics have
status0) before cleaning the windshield the
windshield and/or the wiper blades. Other-
wise, the wiper motor could suddenly turn
on and cause injury.
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348 OperationVehicle care
Fold the wiper arms forward until they
snap into place.
Clean the wiper blade inserts with a
clean cloth and detergent solution.
Use a soft, clean cloth and a mild win-
dow cleaning solution on all outside
and inside glass surfaces.
An automotive glass cleaner is recom-
mended.Light alloy wheels
If possible, clean wheels once a week.
Use Mercedes-Benz approved Wheel
Care, a soft bristle brush and a strong
spray of water for cleaning the light al-
loy wheels.
!Fold the windshield wiper arms back
onto the windshield before turning the
SmartKey in the starter switch or
pressing the KEYLESS-GO start/stop
button (vehicles with KEYLESS-GO*).
Hold on to the wiper when folding the
wiper arm back. If released, the force
of the impact from the tensioning
spring could crack the windshield.
!To clean the window interior, do not
use a dry cloth, abrasives, solvents or
cleaners containing solvents. Do not
touch the inside of the front, rear or
side windows with hard objects such as
an ice scraper or ring. Doing so may
damage the windows.!Fold the windshield wiper arms back
onto the windshield before turning the
SmartKey in the starter switch.
Hold on to the wiper when folding the
wiper arm back. If released, the force
of the impact from the tensioning
spring could crack the windshield.
!Only use acid-free cleaning materials.
Acid may cause corrosion or damage
the clear coat.
Page 370 of 498

369 Practical hints
What to do if …
Display message
Possible cause/consequence
Possible solution
ESP
Display malfunction
Visit workshop
The ESP
® or the ESP
® display is mal-
functioning.
Continue driving with added caution.
Have the system checked at an authorized
Mercedes-Benz Center as soon as possible.
Failure to follow these instructions increases the
risk of an accident.
P
Gear selector lever
in Park
You have attempted to turn off the
engine with the KEYLESS-GO*
start/stop button with the gear
selector lever not inP. You have
opened the driver's door with the
gear selector lever not inP.
Place the gear selector lever in positionP.
P/N
Shift to
Neutral or Park
You have attempted to start the
engine with the KEYLESS-GO*
start/stop button while the gear se-
lector lever was in positionR orD.
Place the gear selector lever in positionP
orN. Make sure the brake pedal is depressed.
Low Battery
Conven. functions
temporarily
unavailable
The battery has insufficient voltage
and can no longer supply conve-
nience functions such as the rear
window defroster.
As soon as the on-board voltage is sufficient, the
consumers will switch on again.
Page 386 of 498
385 Practical hints
What to do if …
Display symbol
Display messages
Possible cause/consequence
Possible solution
F
Key
still in vehicle
A SmartKey with KEYLESS-GO* left in the
vehicle was recognized while locking the
vehicle from the outside.
Take the SmartKey out of the vehicle.
Keyless Go
Check system
The KEYLESS-GO* system is malfunction-
ing.
Visit an authorized Mercedes-Benz
Center as soon as possible.
Do not
forget key
This display appears (for a maximum of
60 seconds) if the driver’s door is opened
with the engine shut off and no SmartKey
in the starter switch.
This message is only a reminder.
Insert SmartKey in the starter switch.
Take the SmartKey with
KEYLESS-GO* with you when leaving
the vehicle.
Remove key
You have forgotten to remove the
SmartKey.
Remove the SmartKey from the
starter switch.
Replace key
There is no additional code available for
SmartKey or SmartKey with
KEYLESS-GO*.
Visit an authorized Mercedes-Benz
Center as soon as possible.
Page 387 of 498
386 Practical hintsWhat to do if …Display symbol
Display messages
Possible cause/consequence
Possible solution
F
Key
Check battery
The SmartKey with KEYLESS-GO* batter-
ies are discharged.
Change the batteries (
page 408).
Key
not recognized
The SmartKey with KEYLESS-GO* is not
recognized while the engine is running
because
the SmartKey with KEYLESS-GO* is
not in the vehicle
there is strong radio-frequency inter-
ference
Stop the vehicle as soon as it is safe
to do so.
Search for the SmartKey.
Otherwise the vehicle cannot be cen-
trally locked nor can the engine be
started again after the engine is
stopped.
Key
not recognized
The SmartKey with KEYLESS-GO* is mo-
mentarily not recognized.
Change the position of the SmartKey
in the vehicle.
Operate the vehicle with the
SmartKey in the starter switch if nec-
essary.
Page 403 of 498
402 Practical hintsUnlocking/locking in an emergencyUnlocking the vehicle
If you are unable to unlock the vehicle with
the SmartKey, open the driver’s door and
the trunk using the mechanical key.
1Mechanical key locking tab
2Mechanical key
Move locking tab1 in the direction of
the arrow and slide mechanical key2
out of the housing.Unlocking the driver’s door
1Unlocking
Insert the mechanical key into the driv-
er’s door lock until it stops.
Turn the mechanical key counterclock-
wise to position1.
The driver’s door is unlocked.
iUnlocking driver’s door and/or the
trunk with the mechanical key will trig-
ger the anti-theft alarm system. To can-
cel the alarm, insert the SmartKey or
the SmartKey with KEYLESS-GO* in the
starter switch.