262 Controls in detailUseful featuresThe Tele Aid system
(Tele
matic A
larm I
dentification on
D
emand)
The Tele Aid system consists of three
types of response:
automatic and manual emergency
roadside assistance
information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the COMAND System or on the multi-
function steering wheel. To raise, turn the
rotary volume control on COMAND System
clockwise or press buttonæ on the
multifunction steering wheel. To lower,
turn the rotary volume control on
COMAND System control counterclock-
wise or press buttonç on the multi-
function steering wheel.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.iThe SOS button is located in the over-
head control panel (
page 264).
The Roadside Assistance button•
and the Information button¡ are
located below the center armrest cover
(
page 252).
!The Tele Aid system utilizes the cellular
network for communication and the
GPS (G
lobal P
ositioning S
ystem) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.
373 Practical hints
What to do if …
Symbol messagesDisplay symbol
Display messages
Possible cause/consequence
Possible solution
#
Low voltage
Switch off
consumers
The battery has insufficient voltage.
Turn off unnecessary electrical con-
sumers.
Visit workshop
The battery is no longer charging.
Possible causes:
alternator malfunctioning
broken poly-V-belt
Do not forget that the brake system
requires electrical energy and may be
operating with restricted capability.
Considerably greater brake pedal force is
required and the stopping distance is
increased.
Stop immediately in a safe location or
as soon as it is safe to do so and
check the poly-V-belt.
If it is broken:
Do not continue to drive. Otherwise
the engine will overheat due to an
inoperative water pump which may re-
sult in damage to the engine. Notify
an authorized Mercedes-Benz Center.
If it is intact:
Drive immediately to the nearest
authorized Mercedes-Benz Center.
Adjust driving to be consistent with
reduced braking responsiveness.
375 Practical hints
What to do if …
Display symbol
Display messages
Possible cause/consequence
Possible solution
!
Release parking
brake
You are driving with the parking brake
set.
Release the parking brake
(page 51).
T
Reduced braking power
Depress brake
pedal fully
The electro-hydraulic brake system is in
emergency operation mode. Consider-
ably greater brake pedal force is required
and the stopping distance is increased.
The maximum speed is limited to 55 mph
(90 km/h).
Do not drive any further.
Stop the vehicle in a safe location and
notify an authorized Mercedes-Benz
Center.
Prevent the vehicle from rolling away
by blocking the wheels with wheel
chocks or other sizable objects.
Call for Roadside Assistance.
(USA only);(Canada only)3
Reduced braking power
Start engine
The battery has insufficient voltage and
cannot supply sufficient power to the
electro-hydraulic brake system.
Start the engine.
The message disappears when suffi-
cient voltage is available.
