220 Controls in detailPower tilt /sliding sunroof
Switch on the ignition (
page 49).
Opening and closing the power
tilt/sliding sunroof
To open, close, raise or lower the
tilt/sliding sunroof, move the sunroof
switch to resistance point in the re-
quired direction of arrows1to4.
Release the sunroof switch when the
tilt/sliding sunroof has reached the
desired position.Fully opening (Express-open) and clos-
ing (Express-close) the power tilt/slid-
ing sunroof
To open or close the tilt/sliding sun-
roof, move the sunroof switch past the
resistance point in the direction of
arrow1to2 and release.
The tilt/pop up roof opens or closes
completely.
Stopping the power tilt/sliding sunroof
during Express-operation
Move the sunroof switch in any direc-
tion.
When leaving the vehicle, always remove the
SmartKey or the SmartKey with
KEYLESS-GO* from the starter switch, take
it with you, and lock the vehicle. Do not
leave children unattended in the vehicle, or
with access to an unlocked vehicle. Unsu-
pervised use of vehicle equipment can
cause an accident and/or serious personal
injury.!To avoid damaging the seals, do not
transport any objects with sharp edges
which can stick out of the tilt/sliding
sunroof.
Do not open the tilt/sliding sunroof if
there is snow or ice on the roof, as this
could result in malfunctions.
The tilt/sliding sunroof can be opened
or closed manually should an electrical
malfunction occur (
page 407).
iYou can also open or close the tilt/slid-
ing sunroof using the SmartKey (sum-
mer opening/convenience closing
feature) (
page 217).
Depending on current position, the
tilt/sliding sunroof may also open or
close when the air recirculation
button, in the automatic climate
control (
page 198) or (
page 199)
is pressed and held.
iIf the movement of the tilt/sliding sun-
roof is blocked during the closing
procedure, the tilt/sliding sunroof will
stop and reopen slightly.
239 Controls in detail
Driving systems
Start the engine (
page 49).
Press the damping button1 until the
desired suspension style is set.Vehicle level control
Your vehicle automatically adjusts its ride
height to
increase vehicle safety
reduce fuel consumption
The following vehicle chassis ride heights
can be selected:
Normal
Raised
The vehicle chassis ride height is raised or
lowered according to the selected level
setting and to the vehicle speed:
At a speed exceeding approximately
68 mph (110 km / h) with normal level
set or exceeding 75 mph (120 km / h)
with raised level set, the ride height is
reduced automatically. The table on
the next page provides an overview of
the vehicle levels.
With decreasing speed, the ride height
is again raised to the normal level.
Select the raised level only when required
by current driving conditions. Otherwise
handling may be impaired
fuel consumption may increase
!If you have selected the Comfort sus-
pension tuning (
page 238), the vehi-
cle lowers slightly when you lock it
within approximately 60 seconds after
switching off the engine. When parking,
make sure that your vehicle cannot
come into contact with other objects,
such as a curb, while lowering. Your ve-
hicle could otherwise be damaged.
iThe selected suspension style is stored
in memory, even after the SmartKey is
removed from the starter switch.
iThese height adjustments are so small
that you may not notice any change.Warning!
G
To help avoid personal injury, keep hands
and feet away from wheel housing area, and
stay away from under the vehicle when low-
ering the vehicle chassis.
251 Controls in detail
Useful features
Useful features
Storage compartments Glove box
1Unlocked
2Locked
3Glove box lid releaseOpening and closing the glove box
Press glove box lid release3 to open.
The glove box lid opens downward.
Push lid up to close.
Locking and unlocking the glove box
Insert mechanical key (
page 402)
into the glove box lock.
Turn the mechanical key to position2
to lock or to position1 to unlock the
glove box.
Warning!
G
To help avoid personal injury during a colli-
sion or sudden maneuver, exercise care
when storing objects in the vehicle. Put lug-
gage or cargo in the trunk if possible. Do not
pile luggage or cargo higher than the seat
backs. Do not place anything on the shelf
below the rear window.
Luggage nets cannot secure hard or heavy
objects.
Keep compartment lids closed. This will help
to prevent stored objects from being thrown
about and injuring vehicle occupants during
an accident.
256 Controls in detailUseful featuresRemoving the cup holder
Extend cup holder (
page 255).
Press mark on cup holder and remove
cup holder by pulling it upward.
Reinstalling the cup holder
Insert cup holder into opening.
Press mark on cup holder and press
cup holder downward until it engages.Cup holder in the rear center console
1Cover
Slide cover1 forward.
Removing cup holder1Cup holder
2Locking pin
Move pin2 in direction of arrow to un-
lock the cup holder.
With the cup holder unlocked, take cup
holder1 out upwards.
Reinstalling cup holder
Insert cup holder1.
Move pin2 against direction of arrow
to lock the cup holder.
iThe cup holder can be removed for
cleaning. Clean the cup holder with
clear, lukewarm water. !Make sure that the cup holder is cor-
rectly positioned in the guide while you
are reinstalling it. Otherwise the cup
holder can be damaged.
iThe cup holder can be removed for
cleaning. Clean the cup holder with
clear, lukewarm water.
258 Controls in detailUseful featuresReinstalling ashtray insert
Install insert by pushing it back into
frame until it engages again.
Rear door ashtray
1Sliding button
2Insert slides out
3AshtrayOpening rear seat ashtray
Briefly press the top of the ashtray1.
The ashtray opens.
Removing ashtray insert
Push sliding button1 and remove
insert2 upwards from ashtray frame.
Reinstalling ashtray insert
Install insert by pushing it back into
ashtray frame until it engages again.
Cigarette lighterWarning!
G
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only.
When leaving the vehicle, always remove the
SmartKey or the SmartKey with
KEYLESS-GO* from the starter switch, take
it with you, and lock the vehicle. Do not
leave children unattended in the vehicle, or
with access to an unlocked vehicle. Unsu-
pervised use of vehicle equipment may
cause an accident and/or serious personal
injury.
261 Controls in detail
Useful features
You can take and place telephone calls
using thes andt buttons on the
steering wheel. To carry out other tele-
phone functions, use the control system
(page 172).
See separate operating manual for instruc-
tions on how to use the telephone.
Tele Aid
Shortly after the completion of your Tele
Aid acquaintance call, you will receive a
user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.
Warning!
G
Please do not forget that your primary re-
sponsibility is to drive the vehicle. A driver’s
attention to the road must always be
his/her primary focus when driving. For
your safety and the safety of others, we rec-
ommend that you pull over to a safe location
and stop before placing or taking a tele-
phone call.
If you choose to use the telephone
1 while
driving, please use the hands-free device
and only use the telephone when road,
weather and traffic conditions permit. Some
jurisdictions prohibit the driver from using a
cellular telephone while driving a vehicle.
Only operate the COMAND (Cockpit Man-
agement and Data System) if road, weather
and traffic conditions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximate-
ly 14 m) every second.
1Observe all legal requirements.
!The initial activation of the Tele Aid
system may only be performed by
completing the subscriber agreement
and placing an acquaintance call using
the ¡button. Failure to complete
either of these steps will result in a
system that is not activated.
If you have any questions regarding
activation, please call the Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
262 Controls in detailUseful featuresThe Tele Aid system
(Tele
matic A
larm I
dentification on
D
emand)
The Tele Aid system consists of three
types of response:
automatic and manual emergency
roadside assistance
information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the COMAND System or on the multi-
function steering wheel. To raise, turn the
rotary volume control on COMAND System
clockwise or press buttonæ on the
multifunction steering wheel. To lower,
turn the rotary volume control on
COMAND System control counterclock-
wise or press buttonç on the multi-
function steering wheel.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.iThe SOS button is located in the over-
head control panel (
page 264).
The Roadside Assistance button•
and the Information button¡ are
located below the center armrest cover
(
page 252).
!The Tele Aid system utilizes the cellular
network for communication and the
GPS (G
lobal P
ositioning S
ystem) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.
269 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
tailgate recessed handle for minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting call
ap-
pears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered
incident report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Response Center will
contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
iThe remote door unlock feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the
message
Connecting call
will appear
in the multifunction display to indicate
receipt of the door unlock command.
Once the vehicle is unlocked, a
Response Center specialist may
attempt to establish voice contact with
the vehicle occupants.
If the tailgate recessed handle was
pulled for more than 20 seconds
before door unlock authorization was
received by the Response Center, you
must wait 15 minutes before pulling
the tailgate recessed handle again.
iWhen the anti-theft alarm or the
tow-away alarm stays on for more than
30 seconds, a call is initiated automat-
ically to the Response Center. See
anti-theft alarm system (
page 93)
and tow-away alarm (
page 95).