Page 344 of 498

343 Operation
Vehicle care
We have selected car-care products and
compiled recommendations which are
specially matched to our vehicles and
which always reflect the latest technology.
You can obtain Mercedes-Benz approved
car-care products at an authorized
Mercedes-Benz Center.
Scratches, corrosive deposits, corrosion or
damage due to negligent or incorrect care
cannot always be removed or repaired with
the car-care products recommended here.
In such cases it is best to seek aid at an
authorized Mercedes-Benz Center.
The following topics deal with the cleaning
and care of your vehicle and give important
“how-to” information as well as references
to Mercedes-Benz approved car-care
products.Power washer
When using a power wash for cleaning the
vehicle, always observe the manufactur-
er’s operating instructions.
Tar stains
Quickly remove tar stains before they dry
and become more difficult to remove. A tar
remover is recommended.
Paintwork, painted body components
Mercedes-Benz approved Paint Care
should be applied when water drops on the
paint surface do not “bead up”. This should
normally be done every 3 to 5 months, de-
pending on the climate and washing deter-
gent used.
!Follow the instructions provided by the
power washer manufacturer on main-
taining a distance between the vehicle
and the nozzle of the power washer.
Never use a round nozzle to
power-wash tires. The intense jet of
water can result in damage to the tire.
Always replace a damaged tire.
Always keep the jet of water moving
across the surface. Do not aim directly
at electrical parts, electrical connec-
tors, seals, or other rubber parts.
iVehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of
water, and a SmartKey with
KEYLESS-GO* is in close proximity, i.e.
within approximately 3 ft (approxi-
mately 1 m), the vehicle could be inad-
vertently locked or unlocked.
Page 345 of 498

344 OperationVehicle careMercedes-Benz approved Paint Cleaner
should be applied if the paint surface
shows signs of embedded dirt (i.e. loss of
gloss).
Do not apply any of these products or wax
if your vehicle is parked in the sun or if the
hood is still hot.
Use the appropriate MB-Touch-Up
Stick for quick and provisional repairs
of minor paint damage (i.e. chips from
stones, vehicle doors, etc.).
Engine cleaning
Prior to cleaning the engine compartment,
make sure to protect electrical compo-
nents and connectors from contact with
water and cleaning agents.Corrosion protection, such as MB Anticor-
rosion Wax should be applied to the engine
compartment after every engine cleaning.
Before applying, all control linkage bush-
ings and joints should be lubricated. The
poly-V-belt and all pulleys should be pro-
tected from any wax.
Vehicle washing
In the winter, thoroughly remove all traces
of road salt as soon as possible.
When washing the vehicle underbody, do
not forget to clean the inner sides of the
wheels.Hand-wash
Do not use hot water or wash your vehicle
in direct sunlight.
Only use a mild car wash detergent,
such as Mercedes-Benz approved Car
Shampoo.
Thoroughly spray the vehicle with a dif-
fused jet of water.
Direct only a very weak spray towards
the ventilation intake.
Use plenty of water and rinse the
sponge and chamois frequently.
Rinse with clean water and thoroughly
dry with a chamois.
Do not allow cleaning agents to dry on
the finish.
iVehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of
water, and a SmartKey with
KEYLESS-GO* is in close proximity, i.e.
within approximately 3 ft (approxi-
mately 1 m), the vehicle could be inad-
vertently locked or unlocked.
Page 352 of 498
351 Practical hints
What to do if …
Where will I find ...?
Unlocking/locking in an emergency
Opening/closing in an emergency
Resetting activated head restraints
Replacing SmartKey batteries
Replacing bulbs
Replacing wiper blades
Flat tire
Battery
Jump starting
Towing the vehicle
Fuses
Page 353 of 498

352 Practical hintsWhat to do if …Lamps in instrument clusterGeneral information:
If any of the following lamps in the instru-
ment cluster fails to come on during thebulb self-check when switching on the igni-
tion, have the respective bulb checked and
replaced if necessary.Problem
Possible cause/consequence
Suggested solution
-
The yellow ABS indicator lamp
comes on while driving.
The ABS has detected a malfunction and has
switched off. The BAS and the ESP
® are also
switched off (see messages in multifunction
display).
The electro-hydraulic brake system is still
functioning normally but without the ABS
available.
If the ABS control unit is malfunctioning, oth-
er systems such as the Parktronic system*,
Distronic*, or the automatic transmission
may also be malfunctioning.
Continue driving with added caution.
Wheels may lock during hard braking,
reducing steering capability.
Read and observe messages in the
multifunction display (
page 363).
Have the system checked at an autho-
rized Mercedes-Benz Center as soon
as possible.
Failure to follow these instructions in-
creases the risk of an accident.
The charging voltage has fallen below
10 volts. The ABS has switched off.
The battery may not be sufficiently charged.
Switch off electrical consumers that
are currently not needed, e.g. seat
heating.
If necessary, have the generator and
battery checked.
When the voltage is above this value
again, the ABS is operational again.
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365 Practical hints
What to do if …
Text messagesDisplay message
Possible cause/consequence
Possible solution
ABS
Malfunction
Visit workshop
The ABS has detected a malfunction
and has switched off.
The ESP
® and the BAS are also deac-
tivated.
The electro-hydraulic brake system
is still functioning normally but with-
out the ABS available.
Continue driving with added caution. Wheels
will lock during hard braking, reducing steering
capability.
Have the system checked at an authorized
Mercedes-Benz Center as soon as possible.
Failure to follow these instructions increases the
risk of an accident.
Display malfunction
Visit workshop
The ABS or the ABS display is mal-
functioning.
Continue driving with added caution. Wheels
will lock during hard braking, reducing steering
capability.
Visit an authorized Mercedes-Benz Center as
soon as possible.
Failure to follow these instructions increases the
risk of an accident.
Cruise
control
Drive to workshop
Cruise control or Distronic* is mal-
functioning.
Have the cruise control or the Distronic*
checked by an authorized Mercedes-Benz
Center.
Page 376 of 498
375 Practical hints
What to do if …
Display symbol
Display messages
Possible cause/consequence
Possible solution
!
Release parking
brake
You are driving with the parking brake
set.
Release the parking brake
(page 51).
T
Reduced braking power
Depress brake
pedal fully
The electro-hydraulic brake system is in
emergency operation mode. Consider-
ably greater brake pedal force is required
and the stopping distance is increased.
The maximum speed is limited to 55 mph
(90 km/h).
Do not drive any further.
Stop the vehicle in a safe location and
notify an authorized Mercedes-Benz
Center.
Prevent the vehicle from rolling away
by blocking the wheels with wheel
chocks or other sizable objects.
Call for Roadside Assistance.
(USA only);(Canada only)3
Reduced braking power
Start engine
The battery has insufficient voltage and
cannot supply sufficient power to the
electro-hydraulic brake system.
Start the engine.
The message disappears when suffi-
cient voltage is available.
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385 Practical hints
What to do if …
Display symbol
Display messages
Possible cause/consequence
Possible solution
F
Key
still in vehicle
A SmartKey with KEYLESS-GO* left in the
vehicle was recognized while locking the
vehicle from the outside.
Take the SmartKey out of the vehicle.
Keyless Go
Check system
The KEYLESS-GO* system is malfunction-
ing.
Visit an authorized Mercedes-Benz
Center as soon as possible.
Do not
forget key
This display appears (for a maximum of
60 seconds) if the driver’s door is opened
with the engine shut off and no SmartKey
in the starter switch.
This message is only a reminder.
Insert SmartKey in the starter switch.
Take the SmartKey with
KEYLESS-GO* with you when leaving
the vehicle.
Remove key
You have forgotten to remove the
SmartKey.
Remove the SmartKey from the
starter switch.
Replace key
There is no additional code available for
SmartKey or SmartKey with
KEYLESS-GO*.
Visit an authorized Mercedes-Benz
Center as soon as possible.
Page 387 of 498
386 Practical hintsWhat to do if …Display symbol
Display messages
Possible cause/consequence
Possible solution
F
Key
Check battery
The SmartKey with KEYLESS-GO* batter-
ies are discharged.
Change the batteries (
page 408).
Key
not recognized
The SmartKey with KEYLESS-GO* is not
recognized while the engine is running
because
the SmartKey with KEYLESS-GO* is
not in the vehicle
there is strong radio-frequency inter-
ference
Stop the vehicle as soon as it is safe
to do so.
Search for the SmartKey.
Otherwise the vehicle cannot be cen-
trally locked nor can the engine be
started again after the engine is
stopped.
Key
not recognized
The SmartKey with KEYLESS-GO* is mo-
mentarily not recognized.
Change the position of the SmartKey
in the vehicle.
Operate the vehicle with the
SmartKey in the starter switch if nec-
essary.