272 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting call
appears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered
incident report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Response Center will
contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
i
The remote door unlock feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the
message
Connecting call will appear
in the multifunction display to indicate
receipt of the door unlock command.
Once the vehicle is unlocked, a
Response Center specialist may
attempt to establish voice contact with
the vehicle occupants.
If the tailgate recessed handle was
pulled for more than 20 seconds
before door unlock authorization was
received by the Response Center, you
must wait 15 minutes before pulling
the tailgate recessed handle again.
341 Operation
Vehicle care
Vehicle care
Cleaning and care of the vehicle
While in operation, even while parked, your
vehicle is subjected to varying external
influences which, if gone unchecked, can
attack the paintwork as well as the under-
body and cause lasting damage.Such damage is caused not only by
extreme and varying climatic conditions,
but also by:
Air pollution
Road salt
Tar
Gravel and stone chipping
To avoid paint damage, you should
immediately remove:
Grease and oil
Fuel
Coolant
Brake fluid
Bird droppings
Insects
Tree resins, etc.
Frequent washing reduces and/or elimi-
nates the aggressiveness and potency of
the above adverse influences.More frequent washings are necessary to
deal with unfavorable conditions:
near the ocean
in industrial areas (smoke, exhaust
emissions)
during winter operation
You should check your vehicle from time to
time for stone chipping or other damage.
Any damage should be repaired as soon as
possible to prevent corrosion.
In doing so, do not neglect the underbody
of the vehicle. A prerequisite for a thor-
ough check is a washing of the underbody
followed by a thorough inspection. Dam-
aged areas need to be re-undercoated.
Your vehicle has been treated at the facto-
ry with a wax-base rustproofing in the body
cavities which will last for the lifetime of
the vehicle. Post-production treatment is
neither necessary nor recommended by
Mercedes-Benz because of the possibility
of incompatibility between materials used
in the production process and others
applied later.
Warning!G
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the partic-
ular container. Always open your vehicle’s
doors or windows when cleaning the inside.
Never use fluids or solvents that are not de-
signed for cleaning your vehicle.
Always lock away cleaning products and
keep them out of reach of children.
386 Practical hints
Unlocking/locking in an emergency
Unlocking the vehicle
If you are unable to unlock the vehicle with
the SmartKey, open the driver’s door and
the trunk using the mechanical key. Removing the mechanical key
1Mechanical key locking tab
2Mechanical key
Move locking tab1 in direction of
arrow.
Slide mechanical key2 out of the
housing.Unlocking the driver’s door
1Unlocking
Insert the mechanical key into the
driver’s door lock until it stops.
Turn the mechanical key counterclock-
wise to position1.
The driver’s door is unlocked.
i
Unlocking and opening the driver’s
door and/or the trunk with the me-
chanical key will trigger the anti-theft
alarm system*.
To cancel the alarm, do one of the
following:
Press buttonŒ or‹ on the
SmartKey.
Insert the SmartKey in the starter
switch.
387 Practical hints
Unlocking/locking in an emergency
Unlocking and opening the trunk
A minimum height clearance of 5.71 ft
(1.74 m) is required to open the trunk lid.
The trunk lid lock is located next to the
handle above the rear license plate recess.
1Unlocking in an emergency
2HandleInsert the mechanical key into the
trunk lid lock until it stops.
Turn the mechanical key
counterclockwise to position1.
The trunk lid unlocks.
Pull on handle2.
The trunk opens.
Turn the mechanical key back and
remove it from the trunk lid lock.
Locking the vehicle
If you can not lock the vehicle with the
SmartKey, do the following:
Close the passenger door, the rear
doors and the trunk.
Press the central locking switch in the
center console (
page 104).
Check to see whether the locking
knobs on the doors have moved down.
If necessary push them down manually.
Remove the mechanical key out of the
SmartKey (
page 386).
Check whether the trunk is locked.
If necessary, lock the trunk with the
mechanical key (
page 103).
Close the driver’s door.
Except for the driver’s door, the vehicle
should now be locked.
!
The trunk lid swings open upwards
automatically. Always make sure there
is sufficient overhead clearance.
388 Practical hints
Unlocking/locking in an emergency
1Locking
Insert the mechanical key into the
driver’s door lock until it stops.
Turn the mechanical key clockwise to
position1.
The driver’s door is locked.Manually unlocking the transmission
gear selector lever
In case of power failure, the transmission
gear selector lever can be manually un-
locked, e.g. to tow the vehicle.
Slide out the swiveling cup holder
(
page 259).
1Tool
Insert a tool1 (e.g. flat blade screw
driver) into the opening.
Perform the following two steps
simultaneously:
Press tool1 forward in the
direction of the arrow.
Move gear selector lever from
positionP.
Remove tool1 from the opening.
i
The gear selector lever is locked again
when moving it to positionP.
418 Practical hints
Towing the vehicle
Warning!G
If circumstances require towing the vehicle
with all wheels on the ground, always tow
with a tow bar if:
the engine will not run
there is a malfunction in the power
supply or in the vehicle’s electrical
system
as that will be necessary to adequately
control the towed vehicle.
Prior to towing the vehicle with all wheels on
the ground, make sure the SmartKey is in
starter switch position2.
If the SmartKey is left in starter switch
position0 for an extended period of time, it
can no longer be turned in the switch. In this
case, the steering is locked. To unlock,
remove SmartKey from starter switch and
reinsert.
i
To signal turns while being towed with
the hazard warning flasher in use,
switch on the ignition and activate the
combination switch for the left or right
turn signal in the usual manner – only
the selected turn signal will operate.
Upon canceling the turn signal, the
hazard warning flasher will operate
again.
Warning!G
With the engine not running, there is no
power assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the ve-
hicle. Adapt your driving accordingly.
!
When towing the vehicle with all wheels
on the ground, please note the
following:
With the automatic central locking
activated and the SmartKey in starter
switch position2, the vehicle doors
lock if the left front wheel as well as the
right rear wheel are turning at vehicle
speeds of approx. 9 mph (15 km/h) or
more.
Switch off the tow-away alarm*
(
page 90).
To prevent the vehicle doors from
locking, deactivate the automatic
central locking (
page 147).
Towing of the vehicle should only be
done using the properly installed
towing eye bolt. Never attach tow
cable, tow rope or tow rod to vehicle
chassis, frame or suspension parts.
421 Practical hints
Fuses
Main fuse box in passenger
compartment
The main fuse box is located in the passen-
ger compartment on the driver’s side of
the cockpit.
1Main fuse box cover
Opening fuse box
Open the driver’s door.
Pull fuse box cover1 open with a
screw driver or similar tool (see arrow).
Remove fuse box cover1 rearward.Closing fuse box
Attach fuse box cover1 in the front.
Fold fuse box cover1 in until it
engages.
Fuse box in engine compartment
The fuse box is located in the engine
compartment on the driver’s side.
1Cover
2Screws
3RetainerRemoving cover
Twist screws2
90° counterclockwise.
Lift the rear of cover1.
Slide out retainer3 and remove
cover1 by pulling towards front.
Opening fuse box
4Fuse box cover
5Clamps
With a dry cloth, remove any moisture
from the fuse box.
Release clamps5.
Remove fuse box cover4.
444 Technical terms
CAN system
(C
ontroller Area Network)
Data bus network serving to control
vehicle functions such as door locking
or windshield wiping depending on
vehicle settings and/or ambient
conditions.
Cockpit
All instruments, switches, buttons and
indicator/warning lamps in the
passenger compartment needed for
vehicle operation and monitoring.
Cold tire inflation pressure
(
page 331)
Collapsible tire
An especially compact spare tire that
must be inflated with a provided air
pump before using. It should only be
used to bring the vehicle to the nearest
service station.COMAND*
(C
ockpit Management and Data
System)
Information and operating center for
vehicle sound and communications
systems, including the radio and the
navigation system, as well as other
optional equipment (CD changer*,
telephone*, etc.).
Control system
The control system is used to call up
vehicle information and to change
component settings. Information and
messages appear in the multifunction
display. The driver uses the buttons on
the multifunction steering wheel to
navigate through the system and to
adjust settings.
Cruise control
Driving convenience system that
automatically maintains the vehicle
speed set by the driver.
Curb weight
(
page 332)DOT
(D
epartment of Transportation)
(
page 332)
Engine number
The number set by the manufacturer
and placed on the cylinder block to
uniquely identify each engine
produced.
Engine oil viscosity
Measurement for the inner friction
(viscosity) of the oil at different temper-
atures. The higher the temperature an
oil can tolerate without becoming thin,
or the lower the temperature it can
tolerate without becoming viscous, the
better the viscosity.
ESP
®
(Electronic Stability Program)
Improves vehicle handling and
directional stability.