AV-268
[WITH MOBILE ENTERTAINMENT SYSTEM]
TROUBLE DIAGNOSIS
Revision: 2006 January2006 M35/M45
3. CHECK VERTICAL SYNCHRONIZING SIGNAL
Check signal between video distributor harness connector M205 ter-
minals 16 and ground.
OK or NG
OK >> GO TO 4.
NG >> Replace front display unit.
4. CHECK HARNESS BETWEEN AV (NAVI) CONTROL UNIT AND VIDEO DISTRIBUTOR
1. Disconnect AV (NAVI) control unit connector and video distributor connector.
2. Check continuity between AV (NAVI) control unit harness con-
nector (A) M210 terminals 51, 52 and video distributor harness
connector (B) M207 terminals 49, 50.
3. Check continuity between AV (NAVI) control unit harness con-
nector (A) M210 terminals 51, 52 and ground.
OK or NG
OK >> GO TO 5.
NG >> Repair harness or connector.
5. CHECK HORIZONTAL SYNCHRONIZING SIGNAL
1. Connect AV (NAVI) control unit connector and display unit connector.
2. Turn ignition switch ON.
3. Check signal between AV (NAVI) control unit harness connector
M210 terminal 51 and ground.
OK or NG
OK >> GO TO 6.
NG >> Replace video distributor.16 – Ground:
SKIB4825E
SKIB3598E
51 – 49 : Continuity should exist.
52 – 50 : Continuity should exist.
51, 52 – Ground : Continuity should not exist.
SKIB4826E
51 – Ground:
SKIB4699E
SKIB3601E
TROUBLE DIAGNOSIS
AV-269
[WITH MOBILE ENTERTAINMENT SYSTEM]
C
D
E
F
G
H
I
J
L
MA
B
AV
Revision: 2006 January2006 M35/M45
6. CHECK VERTICAL SYNCHRONIZING SIGNAL
Check signal between AV (NAVI) control unit harness connector
M210 terminal 52 and ground.
OK or NG
OK >> Replace AV (NAVI) control unit.
NG >> Replace video distributor.
DVD Operation Screen Is Not DisplayedNKS004B8
ONLY FRONT DISPLAY
Refer to AV- 2 6 7 , "Warning Message of Whether Rear View Image Is Rolling or Not Displayed" .
ONLY REAR DISPLAY
1. CHECK HARNESS BETWEEN VIDEO DISTRIBUTOR AND REAR DISPLAY UNIT
1. Disconnect video distributor connector and rear display unit connector.
2. Check continuity between video distributor harness connector
(A) M206 terminals 29, 30 and rear display unit harness connec-
tor (B) R102 terminals 19, 20.
3. Check continuity between AV (NAVI) control unit harness con-
nector (A) M206 terminals 29, 30 and ground.
OK or NG
OK >> GO TO 2.
NG >> Repair harness or connector.
2. CHECK VERTICAL SYNCHRONIZING SIGNAL
1. Connect video distributor connector and rear display unit connector.
2. Turn ignition switch ON.
3. Check signal between video distributor harness connector M206
terminal 29 and ground.
OK or NG
OK >> GO TO 3.
NG >> Replace rear display unit.52 – Ground:
SKIB4700E
SKIB3598E
29 – 19 : Continuity should exist.
30 – 20 : Continuity should exist.
29, 30 – Ground : Continuity should not exist.
SKIB4829E
29 – Ground:
SKIB4830E
SKIB3598E
TROUBLE DIAGNOSIS
AV-271
[WITH MOBILE ENTERTAINMENT SYSTEM]
C
D
E
F
G
H
I
J
L
MA
B
AV
Revision: 2006 January2006 M35/M45
2. CHECK AV COMM MONITOR
Select “AUDIO” of “AV COMM MONITOR”, and then check the displays of “TRANSMIT DG” and “DVD player”.
A or B
A >> Replace DVD player
B >> Replace audio unit.
HEADPHONE SOUND IS NOT OUTPUT (BOTH SIDES)
1. CHECK HEADPHONE AMP POWER SUPPLY AND GROUND CIRCUIT
Check headphone amp power supply and ground circuit.
OK or NG
OK >> GO TO 2.
NG >> Repair harness or connector.
2. CHECK HARNESS BETWEEN VIDEO DISTRIBUTOR AND HEADPHONE AMP
1. Disconnect video distributor connector and headphone amp connector.
2. Check continuity between video distributor harness connector
(A) M208 terminal 60 and headphone amp harness connector
(B) R103 terminal 10.
3. Check continuity video distributor harness connector (A) M208
terminal 60 and ground.
OK or NG
OK >> GO TO 3.
NG >> Repair harness or connector.
3. CHECK HEADPHONE AMP ON SIGNAL
1. Connect video distributor connector and headphone amp connector.
2. Turn ignition switch ON.
3. Turn the headphone mode ON.
4. Check voltage between video distributor harness connector
M208 terminal 60 and ground.
OK or NG
OK >> Replace headphone amp.
NG >> Replace video distributor.A
TRANSMIT DG
DVD PLAYER: OK
: UNKWN
B
TRANSMIT DG
DVD PLAYER: UNKWN
: OK
60 – 10 : Continuity should exist.
60 – Ground : Continuity should not exist.
SKIB4630E
60 – Ground : Approx. 4 V
SKIB4631E
AV-274
[WITH MOBILE ENTERTAINMENT SYSTEM]
TROUBLE DIAGNOSIS
Revision: 2006 January2006 M35/M45
2. CHECK STEERING SWITCH SIGNAL A
1. Turn ignition switch ON.
2. Check voltage between audio unit harness connector M76 ter-
minals 6 and 15
OK or NG
OK >> Replace steering switch.
NG >> Replace audio unit.
“PTT/TEL”, “BACK”, AND “VOLUME CONTROL” SWITCHES ARE NOT OPERATED
1. CHECK HARNESS
1. Check continuity between spiral cable harness connector (A)
M303 terminal 16 and audio unit harness connector (B) M76 ter-
minal 16.
2. Check continuity between steering switch harness connector (A)
M303 terminal 16 and ground.
OK or NG
OK >> GO TO 2.
NG >> Check spiral cable. If the malfunction is detected, repair
the harness and connector.
2. CHECK STEERING SWITCH SIGNAL B
1. Turn ignition switch ON.
2. Check voltage between audio unit harness connector M76 ter-
minals 16 and 15
OK or NG
OK >> Replace steering switch.
NG >> Replace audio unit.6 – 15 : Approx. 5 V
SKIB4637E
16 – 16 : Continuity should exist.
16 – Ground : Continuity should not exist.
SKIB4638E
16 – 15 : Approx. 5 V
SKIB4639E
TROUBLE DIAGNOSIS
AV-275
[WITH MOBILE ENTERTAINMENT SYSTEM]
C
D
E
F
G
H
I
J
L
MA
B
AV
Revision: 2006 January2006 M35/M45
The Hands-Free Phone Cannot Be UsedNKS004BD
THE VOICE CANNOT BE HEARD
1. CHECK HARNESS AV (NAVI) CONTROL UNIT AND AUDIO UNIT
1. Disconnect AV (NAVI) control unit connector and audio unit connector.
2. Check continuity between AV (NAVI) control unit harness con-
nector (A) M78 terminals 10, 11 and audio unit harness connec-
tor (B) M77 terminals 30, 31.
3. Check continuity between AV (NAVI) control unit harness con-
nector (A) M78 terminals 10, 11 and ground.
OK or NG
OK >> GO TO 2.
NG >> Repair harness or connector.
2. CHECK TEL VOICE SIGNAL
1. Connect AV (NAVI) control unit connector and audio unit connector.
2. Turn ignition switch ON.
3. Check signal between AV (NAVI) control unit harness connector
M78 terminals 10 and 11.
OK or NG
OK >> Replace audio unit.
NG >> Replace AV (NAVI) control unit.
THE VOICE CANNOT BE TRANSMITTED
Refer to AV- 2 7 2 , "THE SCREEN IS SWITCHED BY PRESSING THE STEERING SWITCH" . 10 – 30 : Continuity should exist.
11 – 31 : Continuity should exist.
10, 11 – Ground : Continuity should not exist.
SKIB4640E
10 – 11:When inputting TEL voice
SKIB4641ESKIB3609E
AV-276
[WITH MOBILE ENTERTAINMENT SYSTEM]
TROUBLE DIAGNOSIS
Revision: 2006 January2006 M35/M45
Voice Guidance Is Not HeardNKS004BE
1. CHECK HARNESS BETWEEN AV (NAVI) CONTROL UNIT AND BOSE AMP
1. Disconnect AV (NAVI) control unit connector and BOSE amp connector.
2. Check continuity between AV (NAVI) control unit harness con-
nector (A) M78 terminals 12, 14 and BOSE amp harness con-
nector (B) B107 terminals 32, 12.
3. Check continuity between AV (NAVI) control unit harness con-
nector (A) M78 terminals 12, 14 and ground.
OK or NG
OK >> GO TO 2.
NG >> Repair harness or connector.
2. CHECK VOICE GUIDANCE SIGNAL
1. Connect AV (NAVI) control unit connector and BOSE amp connector.
2. Turn ignition switch ON.
3. Push the voice button.
4. Check signal between AV (NAVI) control unit harness connector
M78 terminals 12 and 14.
OK or NG
OK >> Replace AV (NAVI) control unit.
NG >> Replace BOSE amp.12 – 32 : Continuity should exist.
14 – 12 : Continuity should exist.
12, 14 – Ground : Continuity should not exist.
SKIB4644E
12 – 14:
SKIB4645E
SKIB3609E
TROUBLE DIAGNOSIS
AV-277
[WITH MOBILE ENTERTAINMENT SYSTEM]
C
D
E
F
G
H
I
J
L
MA
B
AV
Revision: 2006 January2006 M35/M45
Example of Symptoms Judged Not MalfunctionNKS004BF
BASIC OPERATION
NOTE:
Locations stored in the Address Book and other memory functions may be lost if the vehicle's battery is disconnected or becomes dis-
charged. If this occurs, service the vehicle's battery as necessary and re-enter the information in the Address Book.
VEHICLE ICON
Symptom Possible cause Possible solution
No image is displayed.The brightness is at the lowest setting. Adjust the brightness of the display.
The display is turns off.
Push and hold to turn on the display.
No voice guidance is available.
The volume is too high or too low.The volume is not set correctly, or it is turned off. Adjust the volume of voice guidance.
Volume guidance is not provided for narrow streets
(roads displayed in gray).This is not a malfunction.
No map is displayed on the screen.The map DVD-ROM is not inserted, or it is inserted
upside down.Insert the map DVD-ROM correctly.
A screen other than map screen is displayed. Push “MAP”.
The screen is too dim.
The movement is slow.The temperature in the interior of the vehicle is low.Wait until the interior of the vehicle has
warmed up.
Some pixels in the display are
darker or brighter than others.This condition is an inherent characteristic of liquid
crystal displays.This is not a malfunction.
Some menu items cannot be
selected.Some menu items become unavailable while the
vehicle is driven.Park the vehicle in a safe location, and
then operate the navigation system.
Symptom Possible cause Possible solution
Names of roads and locations dif-
fer between Plan view and Bird-
view™.This is because the quantity of the displayed infor-
mation is reduced so that the screen does not
become too crowded. There is also a chance that
names of the roads or locations may be displayed
multiple times, and the names appearing on the
screen may be different because of a processing
procedure.This is not a malfunction.
The vehicle icon is not displayed in
the correct position.The vehicle was transported after the ignition switch
was turned off, for example, by a ferry or car trans-
porter.Drive the vehicle for a while on a road
where GPS can be received.
The position and direction of the vehicle may be
incorrect depending on the driving environments and
the levels of positioning accuracy of the navigation
system.This is not a malfunction. Drive the vehi-
cle for a while to automatically correct the
position and direction of the vehicle icon.
When the vehicle is travelling on a
new road, the vehicle icon is
located on another road nearby.Because the new road is not stored in the map data,
the system automatically places the vehicle ion on
the nearest road available. Updated road information will be included
in the next version of the map DVD-ROM.
The screen does not switch to the
night screen even after turning on
the headlights. The daytime screen was set the last time the head-
lights were turned on.Set the screen to the night screen mode
using when turning on the headlights.
The map does not scroll even
when the vehicle is moving.The current location map screen is not displayed. Push “MAP”.
The vehicle icon is not displayed. The current location map screen is not displayed. Push “MAP”.
The GPS indicator on the screen
remains gray.GPS signals cannot be received depending on the
vehicle location, such as in a parking garage, on a
road that has numerous tall buildings, etc.Drive on an open, straight road for a
while.
GPS signals cannot be received because objects
are placed on the rear parcel shelf.Remove the objects from the rear parcel
shelf.
A sufficient amount of GPS satellites are not avail-
able.Wait for the satellites to move locations
available for navigation system.
AV-282
[WITH MOBILE ENTERTAINMENT SYSTEM]
TROUBLE DIAGNOSIS
Revision: 2006 January2006 M35/M45
PlaceIn a parking lot When driving in a parking lot, or other loca-
tion where there are no roads on the map,
matching may place the vehicle mark on a
nearby road. When the vehicle returns to
the road, the vehicle mark may have devi-
ated from the correct location.
When driving in circle or turning the steer-
ing wheel repeatedly, direction errors accu-
mulate, and the vehicle mark may deviate
from the correct location.
If after traveling about 10 km (6
miles) the correct location has
not been restored, perform
location correction and, if nec-
essary, direction correction. Turntable
When the ignition switch is off, the naviga-
tion system cannot get the signal from the
gyroscope (angular speed sensor). There-
fore, the displayed direction may be wrong
and the correct road may not be easily
returned to after rotating the vehicle on a
turntable with the ignition off.
Slippery roads On snow, wet roads, gravel, or other roads
where tires may slip easily, accumulated
mileage errors may cause the vehicle mark
to deviate from the correct road.
Slopes When parking in sloped garages, when
traveling on banked roads, or in other
cases where the vehicle turns when tilted,
an error in the turning angle will occur, and
the vehicle mark may deviate from the
road.
Map dataRoad not displayed on the map screen
When driving on new roads or other roads
not displayed on the map screen, map
matching does not function correctly and
matches the location to a nearby road.
When the vehicle returns to a road which is
on the map, the vehicle mark may deviate
from the correct road.
Different road pattern
(Changed due to repair)
If the road pattern stored in the map data
and the actual road pattern are different,
map matching does not function correctly
and matches the location to a nearby road.
The vehicle mark may deviate from the
correct road.
Ve h ic leUse of tire chains
When tire chains are used, the mileage is
not correctly detected, and the vehicle
mark may deviate from the correct road.Drive the vehicle for a while. If
the distance is still deviated,
adjust it by using the distance
adjustment function. (If the tire
chain is removed, recover the
original value.) Cause (condition) Driving condition Remarks (correction, etc.)
SEL709V
SEL710V
SEL699V
ELK0201D