1
WELCOME ABOARD
Thank you for selecting Fiat and congratulations on choosing a Ducato. A light commercial vehicle designed to
ensure large load capacity with first class safety and reliability, able to offer great driving comfort and be a real friend
to the environment. The functionality of its every detail, its versatility, engine performance, wealth of equipment
and options, safety systems and totally recyclable components contribute to making Ducato the only light com-
mercial vehicle of its kind.
You will see this for yourself when you sit in your Ducato and take to the road.
And you will realise it later when you discover that thanks to its terrific qualities you have everything you need
to hand, even when you are driving under the worst conditions.
Before you set off, however, you should read this booklet carefully. It is an indispensable guide to all your Duca-
to’s features and will give you first-class advice for high quality driving. Above all, it will be able to provide you
with valuable tips for your own safety, the vehicle’s well-being and about how to protect the environment.
The enclosed Warranty Booklet lists the Services that Fiat offers its Customers:
• the Warranty Certificate with terms and conditions for maintaining its validity
• the range of additional services available to Fiat Customers.
Enjoy your read, happy driving and let your work become a real pleasure.
In this Owner Handbook you will find all the versions and contents (optional included)
of Fiat Ducato. Take into account only the information regarding the equipment
and version you have purchased.
2
MUST BE READ!
REFUELLING
Petrol engines:only refuel with unleaded petrol with octane rating (RON) no less than 95.
Diesel engines:only refuel with diesel fuel conforming to the European specification EN590.
STARTING THE ENGINE
Make sure the handbrake is pulled up; put the gear lever to neutral; press the clutch pedal down to the floor
without touching the accelerator; then:
automatic gearbox:for operation and use, strictly follow instructions and warnings contained at paragraph
“Automatic gearbox” in section “Getting the best out of your vehicle”.
petrol engines:turn the ignition key to AVV and release it as soon as the engine starts.
diesel engines:turn the ignition key to MARand wait for the instrument panel warning light mand Y
to go out; then turn the ignition key to AVV and release it as soon as the engine starts.
PARKING OVER INFLAMMABLE MATERIAL
When functioning normally, the catalytic converter reaches high temperatures. For this reason do not park
the vehicle over inflammable material, grass, dry leaves, pine needles, etc.: fire hazard.
K
The signs you see on this page are very important. They highlight those parts of the handbook where, more than
anywhere else, you should stop for a minute and read carefully.
As you can see, each sign has a different symbol to make it immediately and easy to identify the subjects in the
different areas:
THE SIGNS TO HELP YOU DRIVE CORRECTLY
4
Personal safety.
Important. Total or partial failure to
follow these instructions can place dri-
ver, passengers or others in serious
danger. Environmental protection.
This shows you the correct proce-
dures to follow to ensure that the ve-
hicle does not harm the environment. Vehicle well-being.
Important. Total or partial failure to
follow these instructions will result in
the risk of serious damage to the ve-
hicle and may invalidate the warranty
as well.
5GETTING TO KNOW YOUR VEHICLE
G G
E E
T T
T T
I I
N N
G G
T T
O O
K K
N N
O O
W W
Y Y
O O
U U
R R
V V
E E
H H
I I
C C
L L
E E
DASHBOARD
The presence and the position of the instruments and warning lights may vary according to the vehicle version.
1Side air vents - 2Direction indicators and light stalk - 3Instrument panel - 4Windscreen wiper stalk -
5Central air vents - 6Writing/reading desk - 7Sound system compartment - 8Central button panel -9Central air vents -
10Oddment trays/passenger’s airbag - 11Side air vents - 12Bottle holder - 13Current socket - 14Ashtray - 15Air dis-
tribution - 16Air temperature - 17Air recirculation -18Cigar lighter - 19Fan control - 20Gear shift lever - 21Ignition
switch - 22Steering wheel adjustment lever - 23Horn - 24Airbag - 25Oddment trays
fig. 1F0D0080m
6GETTING TO KNOW YOUR VEHICLE
fig. 2F0D0246m
The presence and the position of the instruments and warning lights may vary according to the vehicle version.
1Side air vent - 2Oddment trays/passenger’s airbag - 3 Central air vents - 4Central button panel - 5Sound system com-
partment - 6Writing/reading desk - 7Direction indicators and light stalk - 8Instrument panel - 9Windscreen wiper stalk -
10Oddment trays - 11Ignition switch - 12Airbag - 13Horn - 14Steering wheel adjustment lever - 15Gear shift lever -
16Air distribution - 17Current socket - 18Ashtray - 19Air temperature - 20Air recirculation - 21Cigar lighter - 22Fan
control - 23Bottle holder
The CODE card fig. 4is also sup-
plied with the keys and it bears the fol-
lowing:
A- the electronic code to be used
for emergency starting (see “Emer-
gency start-up” in the “In an emer-
gency” section);
B- the mechanical key code to be
given to the Fiat Dealershipwhen
ordering duplicate keys.
Keep the CODE card in a safe place.
You should always have the elec-
tronic code number written on the
CODE card with you at all times in
case you need to perform an emer-
gency start-up. OPERATION
Each time the ignition key is turned
to STOP, or PARK, the protection
system will automatically immobilise
the engine.
When the key is turned to MARto
start the engine:
1)If the code is recognised the Y
fig. 5warning light on the instrument
panel will flash briefly: this means that
the protection system has recognised
the key code and disabled the engine
immobiliser. Turn the key to AVV, to
start.
2)If the Ywarning light stays on,
the code was not recognised. In this
case, turn the key to STOPand then
back to MAR. If the engine remains
immobilised, try with the other keys
provided.
fig. 5
F0D0191m
All the keys and the
CODE card must be
handed over to the new
owner when selling the vehicle.
8GETTING TO KNOW YOUR VEHICLE
The key B, with a built-in remote
control, has the same functions as key
Ain vehicles with door lock/unlock
remote control.
IMPORTANTIn order to ensure
perfect efficiency of the electronic de-
vices contained inside the keys, they
should never be exposed to direct
sunlight.
U.K. Vehicles only
At the behest of the motor Insurance
Companies the CODE card for emer-
gency starting and remplacement of
keys is not provided. If you need as-
sistance please contact your nearest
Fiat Dealershipor telephone Free
Phone 0800 717000.
fig. 4
F0D0001m
9GETTING TO KNOW YOUR VEHICLE
DUPLICATE KEYS
When additional keys are required,
go to your Fiat Dealership, taking all
the keys in your possession and the
CODE card with you. The Fiat Deal-
ershipwill store the old and new keys
(up to eight) in the system. The Fiat
Dealershipmay ask you to demon-
strate that you own the vehicle.
The codes of any keys that are not
available when the new storage pro-
cedure is carried out will be deleted
from the memory to prevent any lost
or stolen keys being used to start the
engine.
All the keys and the CODE card
must be handed over to the new own-
er when selling the vehicle.DOOR LOCK
REMOTE CONTROL
The radio-frequency remote control
is built into the ignition key.
The key fig. 6includes the following:
– a metal insert Athat can be en-
closed in the key grip
– a button Efor power-assisted
opening of the metal insert
– a button Cfor remote door un-
locking and electronic alarm deactiva-
tion (where provided) at the same
time, and timed switching on of the in-
ternal ceiling lights;
– a button Dfor remote door lock-
ing and electronic alarm activation
(where provided) at the same time,
and switching off of the internal ceiling
lights;
– led Bindicating control sending to
electronic alarm system receiver. If you are still unable to start the en-
gine, perform the emergency start-up
procedure (see “In an emergency”)
and call your Fiat Dealership.
When the vehicle is travelling and the
key is at MAR:
1)If the Ywarning light comes on
while the vehicle is moving, this means
that the system is running a self-test
(e.g. due to a voltage drop).
2)If the Ywarning light flashes, the
vehicle is not protected by the engine
immobiliser. Contact a Fiat Dealer-
shipimmediately and get them to
store the codes of all the keys in the
memory.
IMPORTANTThe electronic com-
ponents inside the key may be dam-
aged if the key is subjected to sharp
knocks.
IMPORTANTEach key provided
with the vehicle has its own code, dif-
ferent from all the others, which must
be stored in the memory of the sys-
tem control unit.
12GETTING TO KNOW YOUR VEHICLE
OPERATION
The electronic alarm fitted on the Fi-
at Ducato is controlled by the receiv-
er located on the front ceiling light and
is switched on by means of the radio-
frequency remote control.
Volumetric protection sensors C-
fig. 8 are located in the ceiling light.
The alarm can only be switched on
when the ignition key is removed from
STOPor PARKposition.
The electronic alarm control unit in-
cludes also the alarm siren that can be
cut out.
To switch the electronic alarm
on: press button D-fig. 6 on the re-
mote control briefly. You will hear a
beep and the direction indicators will
flash for approximately three seconds
(only in countries where this is al-
lowed).
Led A-fig. 9, set on the right side of
the steering column, will blink when
the system is on.To switch the electronic alarm
off: press the remote control button
C-fig. 6. You will hear two beeps and
the direction indicators will flash twice
(only in countries where this is al-
lowed).
To cut out the volumetric sur-
veillance:you can cut out the volu-
metric protection function before
switching the electronic alarm on. Pro-
ceed as follows: take the key in rapid
sequence from STOP to MAR and
then back to STOP. Then remove the
key.Led Awill light up for approximate-
ly two seconds to confirm that the
function has been cut out.
The volumetric surveillance function
will be restored (before switching the
electronic alarm on) after the key has
been turned to MARfor at least 30
seconds.
To operate an electrical device pow-
ered by the ignition key (e.g.: electric
windows), turn the key to MAR, op-
erate the control and turn the key
back to STOP within 30 seconds. In
this way the volumetric surveillance
function will not be reactivated.
To cut out the siren:when switch-
ing the electronic alarm on, keep con-
trol button Cpressed for over 4 sec-
onds and then release it.
You will hear five beeps to confirm
that the siren is cut out and that the
alarm is on.
fig. 9
F0D0209m