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Phone Call Features
The following features can be accessed through the
UConnect™ system if the feature(s) are available on your
cellular service plan. For example, if your cellular service
plan provides three-way calling, this feature can be
accessed through the UConnect™ system. Check with
your cellular service provider for the features that you
have.
Answer or Reject an Incoming Call - No Call
Currently in Progress
When you receive a call on your cellular phone, the
UConnect™ system will interrupt the vehicle audio
system, if on, and will ask if you would like to answer the
call. To reject the call, press and hold the ’Phone’ button
until you hear a single beep indicating that the incoming
call was rejected.
Answer or Reject an Incoming Call - Call
Currently in Progress
If a call is currently in progress and you have another
incoming call, you will hear the same network tones for
call waiting that you normally hear when using your cell
phone. Press the ’Phone’ button to place the current call
on hold and answer the incoming call. NOTE: The
UConnect™ system compatible phones in market today
do not support rejecting an incoming call when another
call is in progress. Therefore, the user can only either
answer an incoming call or ignore it.
Making a Second Call while Current Call in
Progress
To make a second call while you are currently in a call,
press the ’Voice Recognition’ button and sayDialor
Callfollowed by the phone number or phonebook entry
you wish to call. The first call will be on hold while the
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second call is in progress. To go back to the first call, refer
toToggling Between Calls.To combine two calls, refer
toConference Call.
Place/Retrieve a Call from Hold
To put a call on hold, press thePhone’ button until you
hear a single beep which will indicate that the call has
been placed on hold. To bring the call back from hold,
press and hold thePhone’ button until you hear a single
beep.
Toggling Between Calls
If two calls are in progress (one active and one on hold),
press the ’Phone’ button until you hear a single beep
indicating that the active and hold status of the two calls
have switched. Only one call can be placed on hold at one
time.
Conference Call
When two calls are in progress (one active and one on
hold), press and hold the ’Phone’ button until you hear a
double beep indicating that the two calls have been
joined into one conference call.
Three-Way Calling
To initiate three-way calling, press the ’Voice Recogni-
tion’ button while a call is in progress and make a second
phone call as described underMaking a Second Call
while Current Call in Progress.After the second call has
established, press and hold the ’Phone’ button until you
hear a double beep indicating that the two calls have
been joined into one conference call.
Call Termination
To end a call in progress, momentarily press thePhone’
button. Only the active call(s) will be terminated and if
there is a call on hold, it will become the new active call.
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Redial
•
Press the ’Phone’ button to begin.
•After theReadyprompt and the following beep, say
Redial.
•The UConnect™ system will call the last number that
was dialed on your cellular phone. Note: this may not
be the last number dialed from the UConnect™ sys-
tem.
Call Continuation
Call continuation is progression of a phone call on
UConnect™ system after the vehicle ignition key has
been switched to off. Call continuation functionality
available on the vehicle can be any one of three types:
•After ignition key is switched off, a call can continue
on the UConnect™ system either until the call ends oruntil the vehicle battery condition dictates cessation of
the call on the UConnect™ system and transfer of the
call to the mobile phone.
•After ignition key is switched to off, a call can continue
on the UConnect™ system for certain duration, after
which the call is automatically transferred from the
UConnect™ system to the mobile phone.
•An active call is automatically transferred to the
mobile phone after ignition key is switched to off.
UConnect™ System Features
Language Selection
To change the language that the UConnect™ system is
using,
•Press the ’Phone’ button to begin.
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•After theReadyprompt and the following beep, say
the name of the language you wish to switch to
(English, Espanol, or Francais, if so equipped).
•Continue to follow the system prompts to complete
language selection.
After selecting one of the languages, all prompts and
voice commands will be in that language.
NOTE:After every UConnect™ language change op-
eration, only the language specific 32 name phonebook is
usable. The paired phone name is not language specific
and usable across all languages.
Emergency Assistance
If you are in an emergency and the mobile phone is
reachable:
•Pick up the phone and manually dial the emergency
number for your area.If the phone is not reachable and the UConnect™ system
is operational, you may reach the emergency number as
follows:
•Press the ’Phone’ button to begin.
•After theReadyprompt and the following beep, say
Emergencyand the UConnect™ system will instruct
the paired cellular phone to call the emergency num-
ber. This feature is only supported in the USA.
NOTE:The emergency number dialed is based on the
Country where the vehicle is purchased (911 for USA and
Canada and 060 for Mexico). The number dialed may not
be applicable with the available cellular service and area.
The UConnect™ system does slightly lower your chances
of successfully making a phone call as to that for the cell
phone directly.
Your phone must be turned on and paired to the UCon-
nect™ system to allow use of this vehicle feature in
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emergency situations when the cell phone has network
coverage and stays paired to the UConnect™ system.
Towing Assistance
If you need towing assistance,
•Press the ’Phone’ button to begin.
•After theReadyprompt and the following beep, say
Towing Assistance.
NOTE:The Towing Assistance number dialed is based
on the Country where the vehicle is purchased (1-800-
528-2069 for USA, 1-877-213-4525 for Canada, 55-14-3454
for Mexico city and 1-800-712-3040 for outside Mexico
city in Mexico).
Please refer to the 24-Hour “Towing Assistance” cover-
age details in the Warranty information booklet and on
the 24–Hour Towing Assistance Card.
Paging
To learn how to page, refer toWorking with Automated
Systems.Paging works properly except for pagers of
certain companies which time-out a little too soon to
work properly with the UConnect™ system.
Voice Mail Calling
To learn how to access your voice mail, refer toWorking
with Automated Systems.
Working with Automated Systems
This method is designed to be used in instances where
one generally has to press numbers on the cellular phone
keypad while navigating through an automated tele-
phone system.
You can use your UConnect™ system to access a voice-
mail system or an automated service, such as, paging
service or automated customer service. Some services
require immediate response selection, in some instances,
that may be too quick for use of UConnect™ system.
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When calling a number with your UConnect™ system
that normally requires you to enter in a touch-tone
sequence on your cellular phone keypad, you can push
the ’Voice Recognition’ button and say the sequence you
wish to enter followed by the wordSend.For example,
if required to enter your pin number followed with a
pound3746#,youcanpressthe’Voice Recognition’
button and say3746#Send.Saying a number, or
sequence of numbers, followed bySendis also to be
used to navigate through an automated customer service
center menu structure and to leave a number on a pager.
Barge In - Overriding Prompts
The ’Voice Recognition’ button can be used when you
wish to skip part of a prompt and issue your voice
recognition command immediately. For example, if a
prompt is playingWould you like to pair a phone, clear
a,you could press the ’Voice Recognition’ button and
sayPair a Phoneto select that option without having to
listen to the rest of the voice prompt.
Turning Confirmation Prompts On/Off
Turning confirmation prompts off will stop the system
from confirming your choices (e.g. the UConnect™ sys-
tem will not repeat a phone number before you dial it).
•Press the ’Phone’ button to begin.
•After theReadyprompt and the following beep, say
Setup Confirmations.The UConnect™ system will
play the current confirmation prompt status and you
will be given the choice to change it.
Phone and Network Status Indicators
If available on the radio and/or on a premium display
such as the instrument panel cluster, and supported by
your cell phone, the UConnect™ system will provide
notification to inform you of your phone and network
status when you are attempting to make a phone call
using UConnect™. The status is given for roaming net-
work signal strength, phone battery strength, etc.
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Dialing Using the Cellular Phone Keypad
You can dial a phone number with your cellular phone
keypad and still use the UConnect™ system (while
dialing via the cell phone keypad, the user must exercise
caution and take precautionary safety measures). By
dialing a number with your paired Bluetooth™ cellular
phone, the audio will be played through your vehicle’s
audio system. The UConnect™ system will work the
same as if you dial the number using voice recognition.
NOTE:Certain brands of mobile phones do not send the
dial ring to the UConnect™ system to play it on the
vehicle audio system, so you will not hear it. Under this
situation, after successfully dialing a number, the user
may feel that the call did not go through even though the
call is in progress. Once your call is answered, you will
hear the audio.
Mute/Un-mute (Mute off)
When you mute the UConnect™ system, you will still be
able to hear the conversation coming from the other
party, but the other party will not be able to hear you. In
order to mute the UConnect™ system:
•Press the ’Voice Recognition’ button.
•After theReadyprompt and the following beep, say
Mute.
In order to un-mute the UConnect™ system:
•Press the ’Voice Recognition’ button.
•After theReadyprompt and the following beep, say
Mute-off.
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Information Service
When using AT&T Wireless Service, dialing to phone
number#121,you can access voice activated automated
system to receive news, weather, stocks, traffic, etc.
related information.
Advanced Phone Connectivity
Transfer Call to and from Cellular Phone
The UConnect™ system allows on going calls to be
transferred to your cellular phone to the UConnect™
system without terminating the call. To transfer an ongo-
ing call from your UConnect™ paired cellular phone to
the UConnect™ system or vice-versa, press the ’Voice
Recognition’ button and sayTransfer Call.
Connect or Disconnect Link Between the
UConnect™ System and Cellular Phone
Your cellular phone can be paired with many different
electronic devices, but can only be activelyconnected
with one electronic device at a time.If you would like to connect or disconnect the Blue-
tooth™ connection between a UConnect™ paired cellular
phone and the UConnect™ system, follow the instruction
described in your cellular phone user’s manual.
List Paired Cellular Phone Names
•
Press the ’Phone’ button to begin.
•After the “Ready” prompt and the following beep, say
“Setup Phone pairing”.
•When prompted, sayList Phones.
•The UConnect™ system will play the phone names of
all paired cellular phones in order from the highest to
the lowest priority. To “select” or “delete” a paired
phone being announced, press theVoice recognition’
button and say “Select” or “Delete.” Also, see the next
two sections for an alternate way to “select” or “de-
lete” a paired phone.
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