Page 369 of 392

REPORTING SAFETY DEFECTS
In the 50 United States and Washington D.C.: If you
believe that your vehicle has a defect which could cause
a crash or cause injury or death, you should immediately
inform the National Highway Traffic Safety Administra-
tion (NHTSA) in addition to notifying the manufacturer.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer, and the
manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–
9153), or go to http://www.NHTSA.gov. or write to:
NHTSA, U.S. Dept. of Transportation, Washington DC
20590. You can also obtain other information about motor
vehicle safety from the Hotline.
In Canada:
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should write to
Transport Canada, Motor Vehicle Defect Investigations
and Recalls, 2780 Sheffield Road, Ottawa, Ontario K1B
3V9.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals. (No P.O. Boxes).
IF YOU NEED CONSUMER ASSISTANCE 369
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Page 370 of 392

•Service Manuals.
These comprehensive service manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing and repairing DaimlerChrysler
Corporation vehicles. A complete working knowledge
of the vehicle, system and/or components is written in
straightforward language with illustrations, diagrams
and charts.
•Diagnostic Procedure Manuals.
Filled with diagrams, charts and detailed illustrations,
these practical manuals make it easy for students and
technicians to find and fix problems on computer-
controlled vehicle systems and features. They show
exactly how to find and correct problems the first time,
using step-by-step troubleshooting and driveability
procedures, proven diagnostic tests and a complete list
of all tools and equipment.
•Owner’s Manuals.
These manuals have been prepared with the assistance
of service and engineering specialists to acquaint you
with specific Chrysler group vehicles. Included are
starting, operating, emergency and maintenance pro-
cedures as well as specifications, capabilities and
safety tips.
Call Toll Free at:
•
1–800–890–4038 (U.S.)
•1–800–387–1143 (Canada)
Or
Visit us on the World Wide Web at:
•
www.techauthority.daimlerchrysler.com
•www.daimlerchrysler.ca/manuals
370 IF YOU NEED CONSUMER ASSISTANCE
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Page 371 of 392

DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following describes the tire grading categories estab-
lished by the National highway Traffic Safety Adminis-
tration. The specific grade rating assigned by the tire’s
manufacturer in each category is shown on the sidewall
of the tires on your car.
All Passenger Car Tires Must Conform to Federal Safety
Requirements in Addition to These Grades.
Treadwear
The treadwear grade is a comparative rating based on the
wear rate of the tire when tested under controlled con-
ditions on a specified government test course. For ex-
ample, a tire graded 150 would wear one and a half (1
1/2) times as well on the government course as a tire
graded 100. The relative performance of tires depends
upon the actual conditions of their use, however, and
may depart significantly from the norm due to variations
in driving habits, service practices and differences in road
characteristics and climate.
Traction Grades
The traction grades, from highest to lowest, are AA, A, B,
and C. Those grades represent the tire’s ability to stop on
wet pavement as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.
WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.
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Temperature Grades
The temperature grades are A (the highest), B, and C,
representing the tire’s resistance to the generation of heat
and its ability to dissipate heat when tested under
controlled conditions on a specified indoor laboratory
test wheel. Sustained high temperature can cause the
material of the tire to degenerate and reduce tire life, and
excessive temperature can lead to sudden tire failure. The
grade C corresponds to a level of performance which all
passenger car tires must meet under the Federal Motor
Vehicle Safety Standard No. 109. Grades B and A repre-
sent higher levels of performance on the laboratory test
wheel than the minimum required by law.WARNING!
The temperature grade for this tire is established for
a tire that is properly inflated and not overloaded.
Excessive speed, underinflation, or excessive load-
ing, either separately or in combination, can cause
heat buildup and possible tire failure.
372 IF YOU NEED CONSUMER ASSISTANCE
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Page 373 of 392
INDEX
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Page 374 of 392

ABS (Anti-Lock Brake System)............. 225
Adding Engine Coolant (Antifreeze)......... 314
Adding Fuel.......................... 257
Adding Washer Fluid..............109,110,310
Additives, Fuel........................ 255
Adjustable Pedals....................... 98
Air Conditioner Maintenance.............. 307
Air Conditioning....................... 192
Air Conditioning Filter................202,308
Air Conditioning, Operating Tips........... 203
Air Conditioning Refrigerant.............. 308
Air Conditioning System................. 192
Air Pressure, Tires...................... 244
Airbag................................ 39
Airbag Deployment....................43,49
Airbag Light....................44,51,61,144
Airbag Maintenance...................... 50
Airbag, Side........................... 47
Airbag, Window (Side Curtain)...........40,47
Alarm System (Security Alarm)............. 25
Alignment and Balance.................. 250
All Wheel Drive (AWD)...............229,321
Alterations/Modifications, Vehicle............ 7Antenna, Satellite Radio.................. 185
Antifreeze (Engine Coolant)............313,344
Disposal............................ 315
Anti-Lock Brake System (ABS)............. 225
Anti-Lock Warning Light................. 144
Anti-Theft Security Alarm (Theft Alarm)...... 25
Appearance Care....................... 321
Auto Down Power Windows............... 27
Auto Up Power Windows................. 28
Automatic Dimming Mirror................ 67
Automatic Door Locks..................17,18
Automatic Headlights................... 103
Automatic Temperature Control (ATC)....... 196
Automatic Transmission............210,215,320
Adding Fluid.....................320,347
Fluid and Filter Changes................ 320
Fluid Change........................ 320
Fluid Level Check..................... 320
Fluid Type.......................... 347
Gear Ranges......................... 211
Torque Converter..................... 214
Automatic Transmission Limp Home Mode . . . 214
Autostick..........................217,222
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Ball Joints............................ 309
Battery............................... 306
Jump Starting........................ 282
Keyless Transmitter Replacement (RKE)..... 24
Location.........................283,306
Bearings.............................. 321
Belts, Drive........................... 303
Body Mechanism Lubrication.............. 309
B-Pillar Location....................... 239
Brake Assist System..................... 116
Brake, Parking......................... 223
Brake System.......................225,317
Anti-Lock (ABS)...................... 225
Fluid Check......................318,347
Hoses.............................. 317
Warning Light....................... 144
Brake/Transmission Interlock.............. 222
Break-In Recommendations, New Vehicle...... 60
Bulb Replacement...................... 334
Bulbs, Light........................... 333
Calibration, Compass.................... 155
Capacities, Fluid....................... 344Caps, Filler
Fuel............................... 257
Radiator (Coolant Pressure).............. 314
Car Washes........................... 322
Carbon Monoxide Warning.............60,256
Cargo Tie-Downs....................... 135
Cassette Tape and Player Maintenance....... 191
Catalytic Converter..................... 304
CD (Compact Disc) Player.............164,171
Cellular Phone.......................... 70
Chains, Tire........................... 251
Changing A Flat Tire.................... 275
Chart, Tire Sizing....................... 236
Child Restraint...................52,55,56,58
Child Restraint Tether Anchors............. 56
Child Safety Locks....................... 19
Clean Air Gasoline...................... 254
Climate Control........................ 192
Clock.......................162,166,172,188
Compact Disc (CD) Maintenance........... 192
Compact Spare Tire..................... 246
Compass............................. 154
Compass Calibration.................... 155
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Compass Variance...................... 155
Computer, Trip/Travel................... 153
Console.............................. 135
Console, Floor......................... 135
Console, Overhead...................... 122
Contract, Service....................... 368
Coolant Pressure Cap.................... 314
Cooling System........................ 312
Adding Coolant (Antifreeze)............. 314
Coolant Capacity..................... 344
Coolant Level.....................312,315
Disposal of Used Coolant............... 315
Drain, Flush, and Refill................. 313
Inspection........................... 315
Points to Remember................... 316
Pressure Cap........................ 314
Radiator Cap........................ 314
Selection of Coolant (Antifreeze)....313,344,346
Cruise Control (Speed Control)............. 119
Cup Holder........................133,325
Customer Assistance.................... 366
Data Recorder, Event..................... 51Dealer Service......................... 297
Defroster, Rear Window.................. 193
Defroster, Windshield...............61,195,200
Delay (Intermittent) Wipers............... 109
Diagnostic System, Onboard............... 295
Dimmer Switch, Headlight................ 106
Disposal
Antifreeze (Engine Coolant)............. 315
Door Locks............................ 15
Door Locks, Automatic................... 17
Door Opener, Garage.................... 123
Drive Belts............................ 303
Driving
On Slippery Surfaces.................. 284
DVD Player (Video Entertainment System).... 186
Electric Remote Mirrors................... 69
Electrical Power Outlets.................. 131
Electronic Speed Control (Cruise Control)..... 119
Electronic Stability Program (ESP).......... 117
Electronic Vehicle Information Center (EVIC) . . 150
Emergency, In Case of
Freeing Vehicle When Stuck............. 285
376 INDEX
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