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Part D: Recommended Fluids and
Lubricants
Fluids and lubricants identified below by name, part
number, or specification may be obtained from
your dealer.
Usage Fluid/Lubricant
Engine OilEngine oil which meets GM Standard
GM6094M and displays the
American Petroleum Institute
Certified for Gasoline Engines
starburst symbol. GM Goodwrench
®
oil meets all the requirements for your
vehicle. To determine the proper
viscosity for your vehicle’s engine,
seeEngine Oil on page 5-13.
Engine Coolant50/50 mixture of clean, drinkable
water (preferably distilled) and good
quality Ethylene Glycol Base Coolant
(GM Part No. U.S. 12378560, in
Canada 993089) and conforming to
GM Specification 1825M or recycled
coolant conforming to GM
Specification 1825M. SeeEngine
Coolant on page 5-22.
Usage Fluid/Lubricant
Hydraulic Brake
SystemDelco
®Supreme 11 Brake Fluid or
equivalent DOT-3 brake fluid.
Windshield
Washer SolventGM Optikleen
®Washer Solvent.
Power Steering
SystemDEXRON
®-III Automatic
Transmission Fluid. Look for
“Approved for the H-Specification”
on the label.
Automatic
TransaxleUse only T-IV Automatic
Transmission Fluid
(GM Part No. U.S. 88900925, in
Canada 22689186). SeeAutomatic
Transaxle Fluid on page 5-19.
Manual
TransaxleGM Goodwrench
®Synthetic Manual
Transmission Fluid
(GM Part No. U.S. 12346190, in
Canada 10953477) or equivalent
SAE 75W-85 GL-4 gear oil.
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Usage Fluid/Lubricant
Key Lock
CylindersMulti-Purpose Lubricant, Superlube
(GM Part No. U.S. 12346241, in
Canada 10953474).
Manual
Transaxle Shift
LinkageChassis Lubricant
(GM Part No. U.S. 12377985, in
Canada 88901242) or lubricant
meeting requirements of NLGI #2,
Category LB or GC-LB.
Chassis
LubricationChassis Lubricant
(GM Part No. U.S. 12377985, in
Canada 88901242) or lubricant
meeting requirements of NLGI #2,
Category LB or GC-LB.Usage Fluid/Lubricant
Hood Latch
Assembly,
Secondary
Latch, Pivots,
Spring Anchor,
and Release
PawlLubriplate Lubricant Aerosol
(GM Part No. U.S. 12346293, in
Canada 992723) or lubricant
meeting requirements of NLGI #2,
Category LB or GC-LB.
Hood and Door
HingesMulti-Purpose Lubricant, Superlube
(GM Part No. U.S. 12346241, in
Canada 10953474).
Weatherstrip
ConditioningDielectric Silicone Grease
(GM Part No. U.S. 12345579, in
Canada 992887).
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Part E: Maintenance Record
After the scheduled services are performed, record the date, odometer reading, and who performed the service and
any additional information from “Owner Checks and Services” or “Periodic Maintenance” on the following record
pages. Also, you should retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced ByMaintenance Record
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Maintenance Record (cont’d)
DateOdometer
ReadingServiced ByMaintenance Record
6-28
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Maintenance Record (cont’d)
DateOdometer
ReadingServiced ByMaintenance Record
6-29
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Maintenance Record (cont’d)
DateOdometer
ReadingServiced ByMaintenance Record
6-30
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Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-4
Customer Assistance for Text
Telephone (TTY) Users................................7-4
Customer Assistance Offices............................7-4
GM Mobility Reimbursement Program................7-6
Roadside Assistance Program..........................7-6
Courtesy Transportation...................................7-8
Vehicle Data Collection and Event Data
Recorders................................................7-10
Collision Damage Repair................................7-11Reporting Safety Defects................................7-14
Reporting Safety Defects to the
United States Government..........................7-14
Reporting Safety Defects to the
Canadian Government................................7-14
Reporting Safety Defects to
General Motors.........................................7-15
Service Publications Ordering Information.........7-15
Section 7 Customer Assistance and Information
7-1
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Chevrolet. Normally, any concerns
with the sales transaction or the operation of your
vehicle will be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Chevrolet Customer Assistance Center by calling
1-800-222-1020. In Canada, contact GM of Canada
Customer Communication Centre by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in
order to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
•Vehicle Identification Number (VIN). This is
available from the vehicle registration or title, or the
plate at the top left of the instrument panel and
visible through the windshield.
•Dealership name and location.
•Vehicle delivery date and present mileage
(kilometers).
When contacting Chevrolet, please remember that your
concern will likely be resolved at a dealer’s facility.
That is why we suggest you follow Step One first if you
have a concern.
7-2