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TeleService , BMW Assist
TeleService
TeleService supports you when communicat-
ing with a BMW center. The built-in car phone
can be used to transmit data regarding the ser-
vice status of your vehicle or regarding legally
mandated inspections directly to your BMW
center. This is the same data that is also stored
for CBS Condition Based Service in the remove
control. Your BMW center can then contact
you, and you can make an appointment that
suits you while you are still on the road. Your
advantage here is that your BMW center can
prepare in advance for the required mainte-
nance work. The TeleService functions are
country-specific: the data regarding the service
status of your vehicle or regarding legally man-
dated inspections is transmitted on a country-
specific basis either automatically before they
fall due or during your calls to the BMW center.
Your BMW center will be glad to provide more
detailed information.
BMW Assist
BMW Assist provides you with other services in
addition to TeleService. For example, the posi-
tion data of your vehicle can be transferred to
the BMW Assist response center if an emer-
gency call
* has been initiated.
Many functions of BMW Assist depend on the
individually agreed contract. Data transmission,
e. g. of the CBS Condition Based Service, dif-
fers from country to country.
The contract of participation with BMW Assist
and the activation must be completed before
you can use BMW Assist.
When the contract expires, the car phone can
be deactivated by a BMW center without having
to visit a BMW center. Following deactivation of
the car phone, no emergency calls can be
made. The car phone can be reactivated after
signing a new contract with a BMW center.You can also use the services of BMW Assist via
the Internet. The range of services is continually
being expanded.
Requirements
You can use TeleService or BMW Assist when
the following requirements are met:
>The installed car phone is logged on to a
cellular telephone network. This network
must be capable of transmitting the ser-
vices.
>To transmit position data, the vehicle must
be able to determine the current position.
This can be displayed on the Control Dis-
play.
>For TeleService or BMW Assist to be acti-
vated and updated, the GPS signal must be
available.
>For BMW Assist: you have applied to your
BMW center or BMW Customer Support for
BMW Assist.
Enabling TeleService or BMW Assist
For you to be able to use the services of
TeleService or BMW Assist, these must be
enabled.
Requirements
>Make sure that the vehicle can determine its
current position. Reception is best when
you have an unobstructed view to the sky.
>Leave radio readiness switched on while
connecting to the system.
Enabling
iDrive, for explanation of principle, refer to
page16.
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.
**
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TeleService, BMW Assist
168 3.Select "Communication settings" and
press the controller.
4.Select "BMW Service settings" and press
the controller.
5.Select "Service Status" and press the con-
troller.
6.Select "Enable services" and press the con-
troller.
TeleService and, if applicable, BMW Assist
are enabled; data exchange with the service
center starts.
Enabling takes a few minutes. The status is dis-
played on the Control Display. If you open
another menu, the enable process continue to
run in the background.
Services offered
The following special features apply for the ser-
vices of TeleService and BMW Assist:
>The services offered are country-specific.
>Voice contact is established or data are
transferred, depending on the equipment
and the country. In some countries, it is
possible to do both.
>The data transferred can be the vehicle
data, your current position or the data of the
CBS Condition Based Service.
Automatic service notification*
The data on the service status of your vehicle or
on legally mandated inspections is transmitted
automatically directly to your BMW center prior
to the due date. You can check when the BMW
center was notified.
iDrive, for explanation of principle, refer to
page16.
1.Open the start menu.
2.Press the controller to open the menu.
3.Select "Service" and press the controller.
4.Select "Service requirements" and press
the controller.
5.Select "Service notification" and press the
controller.
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Breakdown assistance
You can call Roadside Assistance* of the
BMW Group should you require help in the
event of a breakdown.
iDrive, for explanation of principle, refer to
page16.
1.Press the button.
This opens the start menu.
2.Move the controller forward to select
"Communication".
3.Select "BMW Assist" and press the control-
ler.
4.Select "BMW Service" and press the con-
troller.
5.Select "Roadside Assistance" and press
the controller.If the current position can be determined,
the current vehicle location is displayed.
6.Select "Start service" and press the con-
troller.
Contact to Roadside Assistance will be estab-
lished.
Setting up contact to your BMW center
or BMW Customer Relations
You can contact your BMW center, e. g. to
arrange a service appointment.
For information related to your vehicle, call the
BMW Customer Relations.
This requires your mobile phone to be logged
on in the vehicle.
iDrive, for explanation of principle, refer to
page16.
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.
3.Select "Service" and press the controller.
4.Select "BMW Service" and press the con-
troller.
5.Select desired BMW service:
>"Service Request"
>"Customer Relations"
6.Press the controller.
7.Select "Start service" and press the con-
troller.
Contact to the desired BMW service will be
established.
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TeleService, BMW Assist
170
Adapting TeleService or
BMW Assist
Displaying and updating services
If the offering from TeleService or BMW Assist
changes, you will be notified. In this case you
should update the services.
1.Open the start menu.
2.Press the controller to open the menu.
3.Select "Communication settings" and
press the controller.
4.Select "BMW Service settings" and press
the controller.
5.Select "Service Status" and press the con-
troller.
The current services available from
TeleService or BMW Assist are displayed.
6.Select "Options" and press the controller.
7.Select "Update services" and press the
controller.
Blocking services*
If you block the services, the connection to
BMW Assist is deactivated.
1.Open the start menu.
2.Press the controller to open the menu.
3.Select "Communication settings" and
press the controller.
4.Select "BMW Service settings" and press
the controller.
5.Select "Service Status" and press the con-
troller.6.Select "Options" and press the controller.
7.Select "Terminate services" and press the
controller.
The use of TeleService or BMW Assist is
blocked, and the current vehicle position will
not be transferred during an emergency call
*.
To deactivate the blocking function, enabling
must be carried out again, refer to page167.
This does not affect the contractual agree-
ments.
Enable TeleService and, if applicable,
BMW Assist once again to log on again.
Displaying vehicle data
When TeleService or BMW Assist is activated,
the license plate and the vehicle identification
number of your vehicle can be displayed.
1.Open the start menu.
2.Press the controller to open the menu.
3.Select "Communication settings" and
press the controller.
4.Select "BMW Service settings" and press
the controller.
5.Select "Profile" and press the controller.
To adjust the license plate number, please con-
tact your BMW center.
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Page 174 of 231
Page 175 of 231
Mobility
This section helps you maintain your
mobility by supplying important information
on vital topics including fuels and lubricants,
wheels and tires, service, maintenance
and breakdown assistance.
Mobility
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Refueling
174
Refueling
Always switch off the engine before refu-
eling, otherwise no fuel can be filled into
the tank and a message is displayed.<
When handling fuel, always observe all
applicable precautionary measures and
regulations. Never transport reserve fuel con-
tainers in the vehicle. These could become
leaky and cause an explosion or a fire in an acci-
dent.<
Fuel filler door
To open and close: press the rear edge of the
fuel filler door.
Manual release
If an electrical malfunction should occur, you
can unlock the fuel filler door manually.
1.In the luggage compartment, raise the floor
mat and the cover located beneath it.
2.Open the snap fasteners of the right side
panel and take off the side panel.
3.Pull the knob with the gas pump symbol.
Observe the following when refueling
When handling fuels always observe any
safety guidelines posted at the service
station.<
Place the fuel filler cap in the bracket attached
to the fuel filler door.
When refueling, insert the filler nozzle com-
pletely into the filler pipe. Avoid raising the filler
nozzle during refueling, as otherwise this leads
to
>premature pump shutoff
>a reduced efficiency of the fuel-vapor
recovery system.
The fuel tank is full when the filler nozzle clicks
off the first time.
Fuel tank capacity
Approx. 18.5 gallons/70 liters, including the
reserve capacity of approx. 4 gallons/15 liters.
Refuel as soon as possible once your
cruising range falls below 30 miles/
50 km, otherwise engine functions are not
ensured and damage can occur.<
Fuel filler cap
Closing
Fit the cap and turn it clockwise until you clearly
hear a click.
Do not jam the strap attached to the fuel
filler cap between the fuel filler cap and
the vehicle. A message
* is displayed if the cap
is loose or missing.<