2006 BMW 330CI IDRIVE COUPE service

Communications
This chapter describes how to use the
telephone, BMW Assist and TeleService.
Communications
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Making calls with the car phone*:
BMW Assist calls
You can use the car phone via the hands-free
system for BMW Assist calls.
When the status information "BMW Assist" or
"BMW Service" is displayed in "Communica-
tion", only BMW Assist calls are possible.
It may not be possible to establish a telephone
connection using the mobile phone while a con-
nection is being established to BMW Assist or
while a call to BMW Assist is already in
progress. If this happens, you must unpair the
mobile phone and the vehicle if you wish to
place a call with the mobile phone.
Start-up
Pairing the mobile phone with the
vehicle
The following prerequisites must be met:
>The mobile phone is ready to operate
>The Bluetooth link in the vehicle, refer to
page165, and in the mobile phone are acti-
vated
>Depending on the mobile phone, some
default settings may be necessary for the
mobile phone: e.g. via the menu item Blue-
tooth switched on or the menu item Con-
nection without confirmation.
>For pairing purposes, define any number as
the Bluetooth passkey, e.g. 1. This Blue-
tooth passkey is no longer required after
pairing has been successful.
>The ignition is switched on.
Pair the mobile phone with the vehicle
only when the car is stationary, to avoid
endangering the car's occupants and other
road users by being distracted.<
Switch on ignition
1.Insert remote control all the way into the
ignition lock.
2.Switch on ignition without operating the
brake or clutch or pressing the start/stop
button.
Preparation via iDrive
iDrive, operating principle refer to page16.
3.Press the button to call up the start
menu.
4.Call up the menu by pressing the control-
ler.
5.Select "Communication settings" and
press the controller.
6.Select "Bluetooth" and press the controller.
7.Select "Phone" and press the controller.
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1.Select "Phone" and press the controller.
2.Select a list and press the controller:
>"Top 8"
>"Redial"
>"Missed calls"
>"Received calls"
3.Select the desired entry and press the con-
troller.
4.Select "Call" and press the controller.
The system dials the number.
Deleting an individual entry
1.Select the desired entry from the list and
press the controller.
2.Select "Delete" and press the controller.
The entry is deleted.
Deleting the entire list
1.Select an entry from the list and press the
controller.
2.Select "Delete all numbers" and press the
controller.
3.If applicable, select "Yes" and press the
controller.
The list is deleted.
BMW Contact*
If you have not enabled BMW Assist, you can
have several service numbers displayed:
>Roadside Assistance
* of the BMW Group if
you need help in the event of a breakdown
>BMW Service if you wish to schedule a ser-
vice appointment, for example
>BMW Customer Relations
* for information
related to your vehicle
If BMW Assist is enabled, refer to page176.
You can dial the displayed service numbers if
your mobile phone is paired with the vehicle.
iDrive, for operating principle refer to page16.
1.Press the button.
This opens the start menu.
2.Move the controller forwards to select
"Communication".
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Telephoning
170 3.Select "BMW Contact" and press the con-
troller.
4.Select "BMW Contact Numbers" and press
the controller.
5.Select one of the following menu items and
press the controller:
>"Roadside Assistance"
>"Customer Relations"
>"Service Request"
6.Select "Call" and press the controller.
Contact will be established.
Dialing phone numbers via touch tones
Touch-tone dialing is required for access to
network services or for controlling devices, e.g.
for remote querying on an answering machine.
This function is available whenever there is a
connection.1.Establish connection.
2.Press the controller.
3.Select "Keypad" and press the controller.
4.Select the desired touch-tone button
and
press the controller.
Each selection is transmitted immediately
and is confirmed by a tone, depending on
the type of mobile phone you are using.
Switching between mobile
phone and hands-free system
From mobile phone to hands-free
system
You can continue ongoing calls outside of the
vehicle's Bluetooth range via the hands-free
system as long as the engine is running or the
ignition is switched on. Depending on your
mobile phone, the system automatically
switches to hands-free mode.
With mobile phones that do not automatically
switch to hands-free mode:
>Depending on the type of mobile phone you
are using, you can continue the conversa-
tion via the hands-free system, if necessary.
Refer to the display on your mobile phone
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TeleService , BMW Assist
TeleService
TeleService supports you when communicat-
ing with a BMW center. The built-in car phone
can be used to transmit data on the service sta-
tus of your vehicle or legally mandated inspec-
tions directly to your BMW center. This is the
same data that is also stored for CBS Condition
Based Service in the remote control. Your BMW
center can then contact you, and you can make
an appointment that suits you while you are still
on the road. Your advantage here is that your
BMW center can prepare in advance for the
required maintenance work. The TeleService
functions are country-specific: depending on
the country in which you are driving, data on
your vehicle's service status or legally man-
dated inspections are transmitted to your BMW
center either automatically before a service due
date or when you place a call to the BMW cen-
ter. Your BMW center will be glad to provide
more detailed information.
BMW Assist
BMW Assist provides you with other services in
addition to TeleService. For example, the posi-
tion data of your vehicle can be transferred to
the BMW Assist response center if an emer-
gency call
* has been initiated.
Many functions of BMW Assist depend on the
individually agreed contract. Data transmission,
e.g. of the CBS Condition Based Service, differs
from country to country.
A subscriber contract for BMW Assist must be
signed and enabling must be completed before
you can use BMW Assist.
If your contract expires, the car phone can be
deactivated by a BMW center without you hav-
ing to visit a BMW center. Once the car phone
has been deactivated, emergency calls are not
possible. The car phone can be reactivated by a
BMW center after signing a new contract.You can also utilize BMW Assist services via the
Internet. The range of services offered is
expanded continually.
Requirements
You can use TeleService or BMW Assist when
the following requirements are met:
>The installed car phone is logged on to a
mobile telephone network. This network
must be capable of transmitting the ser-
vices.
>To transmit position data, the vehicle must
be able to determine the current position.
This can be displayed on the Control Dis-
play.
>A GPS signal must be available in order for
TeleService or BMW Assist to be enabled
and updated.
>For BMW Assist: you must have applied for
BMW Assist at your BMW center or BMW
customer service.
Enabling TeleService or BMW Assist
For you to be able to use the services of
TeleService or BMW Assist, these must be
enabled.
Requirements
>Make sure that the vehicle can determine its
current location. Reception is best when
you have an unobstructed view to the sky.
>Leave radio readiness switched on while
connecting to the system.
Enabling
iDrive, for operating principle refer to page16.
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.
**
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TeleService, BMW Assist
176 3.Select "Communication settings" and
press the controller.
4.Select "BMW Service settings" and press
the controller.
5.Select "Service Status" and press the con-
troller.
6.Select "Enable services" and press the con-
troller.
TeleService and, if applicable, BMW Assist
are enabled; data exchange with the service
center starts.
Enabling takes a few minutes. The status is dis-
played on the Control Display. If you open
another menu, the enabling process continues
to run in the background.
Services offered
The following special features apply for the ser-
vices of TeleService and BMW Assist:
>The services offered are country-specific.
>Voice contact is established or data are
transferred, depending on the equipment
and the country. In some countries, it is
possible to do both.
>The data transferred can be the vehicle
data, your current position or the data of the
CBS Condition Based Service.
Automatic service notification*
The data on the service status of your vehicle or
on legally mandated inspections is transmitted
automatically directly to your BMW center prior
to the due date. You can check when the BMW
center was notified.
iDrive, for operating principle refer to page16.
1.Open the start menu.
2.Press the controller to open the menu.
3.Select "Service" and press the controller.
4.Select "Service requirements" and press
the controller.
5.Select "Service notification" and press the
controller.
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Roadside Assistance
You can call the Roadside Assistance* of the
BMW Group should you require help in the
event of a breakdown.
iDrive, for operating principle refer to page16.
1.Press the button.
This opens the start menu.
2.Move the controller forwards to select
"Communication".
3.Select "BMW Assist" and press the control-
ler.
4.Select "BMW Service" and press the con-
troller.
5.Select "Roadside Assistance" and press
the controller.
If the current position can be determined,
the current vehicle location is displayed.
6.Select "Start service" and press the con-
troller.
Contact with Roadside Assistance will be
established.
Setting up contact with your BMW
center or BMW Customer Relations
You can contact your BMW center, e.g. to
arrange a service appointment.For information related to your vehicle, call the
BMW Customer Relations.
A prerequisite for this is that your mobile phone
is paired with the vehicle.
iDrive, for operating principle refer to page16.
7.Press the button.
This opens the start menu.
8.Press the controller to open the menu.
9.Select "Service" and press the controller.
10.Select "BMW Service" and press the con-
troller.
11.Select the desired BMW center:
>"Service Request"
>"Customer Relations"
12.Press the controller.
13.Select "Start service" and press the con-
troller.
Contact with the desired BMW center will be
established.
Adapting TeleService or
BMW Assist
Displaying and updating services
If the services offered by TeleService or BMW
Assist change, you will be notified. In this case
you should update the service functions.
1.Open the start menu.
2.Press the controller to open the menu.
3.Select "Communication settings" and
press the controller.
4.Select "BMW Service settings" and press
the controller.
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TeleService, BMW Assist
178 5.Select "Service Status" and press the con-
troller.
The current services available from
TeleService or BMW Assist are displayed.
6.If applicable, select "Options" and press the
controller.
7.Select "Update services" and press the
controller.
Terminating services*
When you terminate services, the connection to
BMW Assist is deactivated.
1.Open the start menu.
2.Press the controller to open the menu.
3.Select "Communication settings" and
press the controller.
4.Select "BMW Service settings" and press
the controller.
5.Select "Service Status" and press the con-
troller.
6.Select "Options" and press the controller.
7.Select "Terminate services" and press the
controller.
TeleService or BMW Assist is blocked from
use, and your vehicle's current position will not
be transmitted during an emergency call
*. To
cancel the service block, the system must be
reactivated, refer to page175. Your contractual
agreement is not affected by this.
Enable TeleService and, if applicable, BMW
Assist once again to log on again.
Displaying vehicle data
When TeleService or BMW Assist is activated,
the license plate and the vehicle identification
number of your vehicle can be displayed.
1.Open the start menu.
2.Press the controller to open the menu.
3.Select "Communication settings" and
press the controller.
4.Select "BMW Service settings" and press
the controller.
5.Select "Profile" and press the controller.
To change the license plate number, please
contact your BMW center.
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