QuestionAnswer
23-318Navigation System
System Diagnostic Mode (cont’d)
Why wont the Export or Import
functions work? What do I check as
part of troubleshooting?
The card may not be fully inserted into the slot. Eject the PC card, and
inspect for warping or damage to the edge connector. Never use
excessive force to insert a PC card. This can damage the pins in the
rear of the slot.
The PC card may not contain files that are recognized by the new
navigation unit. Navigation data can only be transferred between
navigation units with the same Model code, and with the same navi
Program flash version.
The flash memory chip type may not be accepted by the system. Only
Compact Flash and ATA cards have been tested.
The card’s PCMCIA adaptor may prevent a known-
good PC card from
being recognized. Avoid multi-slot type PCMCIA adaptors that accept
several different flash memory types.
The card may be full and as a result the files are stored, but without
any data. Export and import appear to function, but move nothing.
Delete unused files from the PC card.
There may not be any files on the PC card. If the PC card has a write
protection switch, make sure it is turned off before using the Export
function.
Although flash memory chips are reliable, occasionally they develop
bad sectors or other formatting errors that prevents them from
accepting files. The PC card should be reformatted using the FAT
format.
The PC card may have been formatted using the format NTFS. Only the
FAT format is accepted by the system.
Hard Disc Drive (HDD) cards may not work properly in the system and
can overheat or quit functioning, particularly in a hot vehicle. They are
not recommended.
Before performing the Import function, ensure that the original
navigation DVD is loaded into the new navigation unit and working
properly.
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Error Message Table
Screen Error MessageSolution
23-319
Navigation system is unable to acquire a
proper GPS signal.Make sure there is nothing on the dashboard blocking the GPS
antenna.
If not, move the vehicle to an open space away from tall buildings,
trees, etc.
Aftermarket metallic wi
ndow tinting and other aftermarket devices
can affect the GPS reception.
Navigation unit door is open or No DVD
disc installed. Please check system. Make sure the navigation DVD is the correct color and is not
scratched or damaged. Make sure it is installed with the label side up
and the navigation unit door is snapped fully closed.
No DVD disc, please check system. Check that the navigation DVD is installed with the label side up.
Display temp is too high. System will shut
down until display cools down. This message appears briefly when the display temperature is too
high, and then the display turns off until the temperature cools down.
The system turns back on when the display cools down.
Outside temperature is low, system will
take a while to start up. The temperature is below 30 °C and the navigation unit has
difficulties reading the navigation DVD. The system will start up
when the temperate warms up.
DVD disc reading error (unformatted),
please consult your dealer. Check the navigation DVD for the correct color and software version.
Also check for deep scratches or other damage. Make sure you are
using an official Acura navigation DVD. The system cannot read
other mapping databases or video DVDs. Check any official Acura
service website for more service information about the navigation
system.
Route has not been completed. Please try
again from a different location. Routing to or from a place (new area) that is not in the database. Try
planning a different route to or from a different location that is
clearly displayed on the map (map matched).
No alternate route found. Original route
will be guided. No alternate route method was found. The original route method will
be used.
This destination cannot be found in
database. The destination was not found in the database. Try another
destination nearby, or select the destination with the jog dial.
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DTC 1001: DTC 1101:
YES
NO YES
NO
23-32023-320Navigation System
DTC Troubleshooting
FROM System Info Error
Media Bus Send Error
NOTE:
Check the vehicle battery condition first.
Before you troubleshoot, make sure to follow the general troubleshooting information (see page
23-266).
1. Turn the ignition switch to LOCK (0), and then back to ON (II).
2. Check for the hard error code (see page 23-273).
Replace the navigation unit (see page 23-355),
because there is an internal problem with the
Flash-ROM.
Intermittent failure, the system is OK at this
time. NOTE:
Check the vehicle battery condition first.
Before you troubleshoot, make sure to follow the general troubleshooting information (see page
23-266).
1. Clear hard error code (see page 23-274).
2. Turn the ignition switch to LOCK (0), and then back to ON (II).
3. Check for the hard error code (see page 23-273).
Replace the navigation unit (see page 23-255).
Intermittent failure, the system is OK at this
time.
Is DTC 1001 indicated?
I s DT C 1101 i nd i cat ed ?
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DTC 1201: DTC 1202:
YES
NO YES
NO
23-32123-321
DVD High Temp
DVD Low Temp
NOTE:
Check the vehicle battery condition first.
Before you troubleshoot, make sure to follow the general troubleshooting information (see page
23-266).
This code sets when the internal temperature of the navigation unit ECU rises above 70 °C (158 °F). The
unit is designed to shut down to protect the
navigation unit ECU. This could be caused by an
inoperative navigation unit ECU fan or if the
passenger’s compartment temperature exceeds the
maximum. Do the troubleshooting when the unit is
within the allowable temperature range.
1. Check that the temperature is below 70 °C (158 °F) in the passenger’s compartment.
2. Clear the hard error code (see page 23-274).
3. Turn the ignition switch to LOCK (0), and then back to ON (II).
4. Check for the hard error code (see page 23-273).
Replace the navigation unit (see page 23-355).
Intermittent failure, the system is OK at this
time. If the unit repeatedly comes back with the
DTC, replace the navigation unit. NOTE:
Check the vehicle battery condition first.
Before you troubleshoot, make sure to follow the general troubleshooting information (see page
23-266).
This code sets when the internal temperature of the navigation unit ECU falls below 20 °C ( 4 °F). The
unit is designed to shut down to protect the
navigation unit ECU. This is usually caused by very
cold exterior temperatures. Do the troubleshooting
when the unit is within the allowable temperature
range.
1. Check that the temperature is above 20 °C ( 4 °F) in the passenger’s compartment.
2. Clear the hard error code (see page 23-274).
3. Turn the ignition switch to LOCK (0), and then back to ON (II).
4. Check for the hard error code (see page 23-273).
Replace the navigation unit (see page 23-355).
Intermittent failure, the system is OK at this
time.
I s DT C 1201 i nd i cat ed ? I s DT C 1202 i nd i cat ed ?
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DTC 1301:
YES
NO YES
NO
YES
NO
23-322Navigation System
DTC Troubleshooting (cont’d)
GPS Antenna Error
NOTE:
Check the vehicle battery condition first.
Before you troubleshoot, make sure to follow the general troubleshooting information (see page
23-266).
Make sure the vehicle is parked outside, away from buildings.
Aftermarket electronic devices located near the navigation unit or GPS antenna can potentially
interfere with the operation of the navigation system.
1. Clear the hard error code (see page 23-274).
2. Turn the ignition switch to LOCK (0), and then back to ON (II).
3. Check for the hard error code (see page 23-273).
Go to step 4.
Intermittent failure, the system is OK at this
time. 4. Turn the ignition switch to LOCK (0).
5. Check for poor connections or loose terminals at
the navigation unit connector H (2P).
6. Clear the hard error code.
7. Turn the ignition switch to LOCK (0), and then back to ON (II).
8. Check for the hard error code.
Go to step 9.
Intermittent failure, the system is OK at this
time.
9. Turn the ignition switch to LOCK (0).
10. Replace a known-good GPS antenna (see page 23-358).
11. Turn the ignition switch to ON (II).
12. Clear the hard error code.
13. Turn the ignition switch to LOCK (0), and then back to ON (II).
14. Check for the hard error code.
Replace the original GPS antenna.
Replace the navigation unit (see page 23-355).
Is DTC 1301 indicated? Is DT C 1301 ind icated ?
Is DT C 1301 ind icated ?
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DTC 1302:
YES
NO YES
NO
YES
NO
23-323
GPS Receiver Error 1
NOTE:
Check the vehicle battery condition first.
Before you troubleshoot, make sure to follow the general troubleshooting information (see page
23-266).
Make sure the vehicle is parked outside, away from buildings.
Aftermarket electronic devices located near the navigation unit or GPS antenna can potentially
interfere with the operation of the navigation system.
1. Clear the hard error code (see page 23-274).
2. Turn the ignition switch to LOCK (0), and then back to ON (II).
3. Check for the hard error code (see page 23-273).
Go to step 4.
Intermittent failure, the system is OK at this
time. 4. Turn the ignition switch to LOCK (0).
5. Check for poor connections or loose terminals at
the navigation unit connector H (2P).
6. Clear the hard error code (see page 23-274).
7. Turn the ignition switch to LOCK (0), and then back to ON (II).
8. Check for the hard error code (see page 23-273).
Go to step 9.
Intermittent failure, the system is OK at this
time.
9. Turn the ignition switch to LOCK (0).
10. Replace a known-good GPS antenna (see page 23-358).
11. Turn the ignition switch to ON (II).
12. Clear the hard error code (see page 23-274).
13. Turn the ignition switch to LOCK (0), and then back to ON (II).
14. Check for the hard error code (see page 23-273).
Replace the original GPS antenna.
Replace the navigation unit (see page 23-355).
Is DTC 1302 indicated? Is DTC 1302 indicated?
Is DT C 1301 ind icated ?
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DTC 1303: DTC 1305:
YES
NO YES
NO
23-32423-324Navigation System
DTC Troubleshooting (cont’d)
GPS Receiver Error 2
Gyro Error 2: ECU Temp XX °C
NOTE:
Check the vehicle battery condition first.
Before you troubleshoot, make sure to follow the general troubleshooting information (see page
23-266).
Make sure the vehicle is parked outside and away from buildings.
Aftermarket electronic devices located near the navigation unit or GPS antenna can potentially
interfere with the operation of the navigation system.
1. Clear the hard error code (see page 23-274).
2. Turn the ignition switch to LOCK (0), and then back to ON (II).
3. Check for the hard error code (see page 23-273).
Replace the navigation unit (see page 23-355).
Intermittent failure, the system is OK at this
time. NOTE:
Check the vehicle battery condition first.
Before you troubleshoot, make sure to follow the general troubleshooting information (see page
23-266).
Make sure the vehicle is parked outside and away from buildings.
Aftermarket electronic devices located near the navigation unit or GPS antenna can potentially
interfere with the operation of the navigation system.
Do this test only when the dash temperature is between 20 °C ( 4 °F) and 70 °C (158 °F).
1. Clear hard error code (see page 23-274).
2. Turn the ignition switch to LOCK (0), and then back to ON (II).
3. Check for the hard error code (see page 23-273).
Replace the navigation unit (see page 23-355).
Intermittent failure, the system is OK at this
time.
Is DTC 1303 indicated?
Is DTC 1304 indicated?
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DTC 1306: DTC 1307:
YES
NO
YES
NO YES
NO
YES
NO
23-32523-325
Vehicle Speed Pulse
DVD Read Error
NOTE:
Check the vehicle battery condition first.
Before you troubleshoot, make sure to follow the general troubleshooting information (see page
23-266).
1. Clear the hard error code (see page 23-274).
2. Turn the ignition switch to LOCK (0), and then start the engine.
3. Check for the hard error code (see page 23-273).
Go to step 4.
Intermittent failure, the system is OK at this
time.
4. Drive the vehicle and watch the VSP signal.
Replace the navigation unit (see page 23-355).
Do the symptom troubleshooting for vehicle
position icon constantly leaves road, moves
erratically or is very far from actual position
(see page 23-344). NOTE:
Check the vehicle battery condition first.
Check any official Honda service website for more information about the navigation system.
Before you troubleshoot, make sure to follow the general troubleshooting information (see page
23-266).
Inspect the navigation DVD for scratches or damage.
1. Turn the ignition switch to ON (II).
Go to DVD screen error messages (see page
23-319).
Go to step 2.
2. Clear the heard error code (see page 23-274).
3. Turn the ignition switch to LOCK (0), then back to ON (II).
4. Check for the hard error code (see page 23-273).
Replace the navigation unit (see page 23-355).
Intermittent failure, the system is OK at this
time.
Is DTC 1306 indicated?
Does t he V SP si gnal change f r om 0 t o 1as you drive? Is there a DVD error message?
Is DTC 1307 indicated?
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