Page 17 of 464
17 Introduction
Problems with your vehicle
Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to
immediately contact an authorized Mercedes-Benz Center to have the problem diagnosed and corrected if required. If the matter is
not handled to your satisfaction, please discuss the problem with the Mercedes-Benz Center management, or if necessary contact us
at one of the following addresses:
In the USA:
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Customer Relations Department
Mercedes-Benz Canada Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
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18 IntroductionReporting safety defectsFor the USA only:
The following text is published as required of manufacturers under Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the
“National Traffic and Motor Vehicle Safety Act of 1966”.Reporting safety defects
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform
the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it
may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer,
or Mercedes-Benz USA, LLC.
To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-888-327-4236 (or 366-0123 in Washington, D.C. area) or
write to: NHTSA, U.S. Department of Transportation, Washington, D.C. 20590. You can also obtain other information about motor ve-
hicle safety from the Hotline.
Page 19 of 464

19 IntroductionVehicle data recordingInformation regarding electronicrecording devices
(Including notice pursuant to California Code § 9951)
Please note that your vehicle is equipped with devices that can record vehicle systems data and, if equipped with the Tele Aid system,
may transmit some data in certain accidents.
This information helps, for example, to diagnose vehicle systems after a collision and to continuously improve vehicle safety.
DaimlerChrysler may access the information and share it with others
for safety research or vehicle diagnosis purposes
with the consent of the vehicle owner or lessee
in response to an official request by law enforcement or other government agency
for use in dispute resolution involving DaimlerChrysler, its affiliates or sales/service organization and/or
as otherwise required or permitted by law.
Please check the Tele Aid subscription service agreement for details regarding the information that may be recorded or transmitted
via that system.
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Page 21 of 464
21 At a glance
Cockpit
Instrument cluster
Multifunction steering wheel
Center console
Overhead control panel
Door control panel
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Page 23 of 464
23 At a glance
Cockpit
Item
Page
1
Automatic transmission*:
Steering wheel gearshift
control*
161
SLK 55 AMG:
Steering wheel gearshift
control (Speedshift)
162
2
Multifunction steering
wheel
26,
118
3
Horn
4
Instrument cluster
24,
115
5
Overhead control panel
30,
113
6
Glove box
250
7
Center console
28, 29
8
Starter switch
35
9
Steering wheel adjustment
handle, manual
41
a
Steering wheel adjustment
lever, electrical*
41
Heated steering wheel*
(SLK 350, Canada only)
270
b
Headlamp cleaning*
switch
167
c
Hood lock release
287
d
Exterior lamp switch
52,
106
e
Combination switch
Turn signals
52
Windshield wipers
53
High beam headlamps
52
f
Power window switches
232
g
Door handle
94
h
Cruise control lever
244
Item
Page
Page 24 of 464
24 At a glanceInstrument cluster