18 IntroductionProblems with your vehicleIf you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to
immediately contact an authorized Mercedes-Benz Light Truck Center to have the problem diagnosed and corrected if required. If the
matter is not handled to your satisfaction, please discuss the problem with the Mercedes-Benz Light Truck Center management, or if
necessary contact us at one of the following addresses:
In the USA:
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario, M4G 4C9
20 Introduction
Vehicle data recording
Vehicle data recording
Information regarding electronic recording devices
(Including notice pursuant to California Code § 9951)
Please note that your vehicle is equipped with devices that can record vehicle systems data and, if equipped with the Tele Aid system,
may transmit some data in certain accidents.
This information helps, for example, to diagnose vehicle systems after a collision and to continuously improve vehicle safety.
DaimlerChrysler may access the information and share it with others
for safety research or vehicle diagnosis purposes
with the consent of the vehicle owner or lessee
in response to an official request by law enforcement or other government agency
for use in dispute resolution involving DaimlerChrysler, its affiliates or sales / service organization and / or
as otherwise required or permitted by law.
Please check the Tele Aid subscription service agreement for details regarding the information that may be recorded or transmitted
via that system.
223 Operation
Engine compartment
Closing
Let the hood drop from a height of
approximately 1ft (30cm).
The hood will lock audibly.
Check to make sure the hood is fully
closed.
If you can raise the hood at a point
above the headlamps, then it is not
properly closed. Open it again and let it
drop with somewhat greater force.
Engine oil
The amount of oil your engine needs will
depend on a number of factors, including
driving style. Higher oil consumption can
occur when
the vehicle is new
the vehicle is driven frequently at
higher engine speeds
Engine oil consumption checks should only
be made after the vehicle break-in period.
Warning!
G
If you see flames or smoke coming from the
engine compartment, or if the coolant tem-
perature gauge indicates that the engine is
overheated, do not open the hood. Move
away from vehicle and do not open the hood
until the engine has cooled. If necessary,
call the fire department.Warning!
G
The engine is equipped with a transistorized
ignition system. Because of the high voltage
it is dangerous to touch any components (ig-
nition coils, spark plug sockets, diagnostic
socket) of the ignition system
with the engine running
while starting the engine
if ignition is “on” and the engine is
turned manually
Warning!
G
Be careful that you do not close the hood on
anyone.!Do not push the hood closed manually,
as this could damage it.
iDo not use any special lubricant addi-
tives, as these may damage the drive
assemblies. Using special additives not
approved by Mercedes-Benz will
restrict your warranty entitlement.
More information on this subject is
available at any Mercedes-Benz Light
Truck Center.
251 Practical hints
What to do if …
Problem
Possible cause
Suggested solution
É
-
The red brake warning lamp
comes on in addition to the yel-
low ABS indicator lamp and you
hear a warning sound.
There is a malfunction in the Electronic Brake
Proportioning (EBP) system.
The enhanced braking effect is not available.
Have the system checked immediate-
ly at an authorized Mercedes-Benz
Light Truck Center.
Failure to follow these instructions in-
creases the risk of accidents.
¿
The yellow BAS / ESP indicator
lamp comes on while driving.
The self-diagnosis has not been completed.
The BAS / ESP indicator lamp will go out
after driving a short distance at more
than approx.12 mph (20 km / h).
254 Practical hintsWhat to do if …Problem
Possible cause
Suggested solution
?
(USA only)
±
(Canada only)
The yellow engine malfunction
indicator lamp comes on while
driving.
There is a malfunction of:
The fuel management
system
The ignition system
The emission control
system
Systems which affect
emissions
Such malfunctions may result
in excessive emissions values
and may switch the engine to
its limp-home (emergency op-
eration) mode.
Have the vehicle checked as soon as
possible by an authorized
Mercedes-Benz Light Truck Center.
An on-board diagnostic connector is
used by the service station to link the
vehicle to the shop diagnostics sys-
tem. It allows the accurate identifica-
tion of system malfunctions through
the readout of diagnostic trouble
codes. It is located in the front left area
of the footwell next to the parking
brake pedal.
326 Technical termsParktronic (Parking assist)*
System which uses visual and acoustic
signals to assist the driver during park-
ing maneuvers.
Poly-V-belt drive
Drives engine-components (alternator,
AC compressor, etc.) from the engine.
Power train
Collective term designating all compo-
nents used to generate and transmit
motive power to the drive axles, includ-
ing
engine
clutch / torque converter
transmission
transfer case
drive shaft
differential
axle shafts / axlesRemote Vehicle Diagnostics
Transmission of vehicle data and cur-
rent location to the Mercedes-Benz
Customer Assistance Center for sub-
scribers to Tele Aid service.
REST
(Residual engine heat utilization)
Feature that uses the engine heat
stored in the coolant to heat the vehi-
cle interior for a short time after the en-
gine has been turned off.
Restraint system
Seat belts, belt tensioner, airbags and
child seat restraint systems. As inde-
pendent systems, their protective func-
tions complement one another.RON
(R
esearch O
ctane N
umber)
The Research Octane Number for gaso-
line as determined by a standardized
method. It is an indication of a gaso-
line's ability to resist undesired detona-
tion (knocking). The average of both
the ->MON (Motor Octane Number)
and RON (Research Octane Number) is
posted at the pump, also known as
ANTI-KNOCK INDEX.
Shift lock
When the vehicle is parked, this lock
prevents the transmission selector le-
ver from being moved out of positionP
without key turned and brake pedal de-
pressed.
SRS
(S
upplemental R
estraint S
ystem)
Seat belts, emergency tensioning de-
vice and airbags. Though independent
systems, they are closely interfaced to
provide effective occupant protection.
339 Index
Intermittent wiping 132
J
Jack 265
Jump starting 291
K
Key
Global locking 89
Global unlocking 89
Loss of 90
Positions in steering lock 33
Remote control with folding key 88
Unlocking liftgate 89
Unlocking the driver’s door,
fuel filler flap 89
Key, Mechanical 268
Key, Remote control
Unlocking with 32
Kickdown 124, 325
L
Labels, identification 304
Lamp bulbs, exterior 274
Lamps, exterior
Front 274
Rear 275Lamps, indicator and warning
4-ETS 258, 259
ABS 248
Adjustable steering column 260
AIRBAG OFF 63, 249
BAS 78, 251, 252
Battery indicator lamp 261
Brake pad wear 261
Brakes 250
CHECK ENGINE 254, 255
CHECK Engine malfunction indicator
lamp 255
Coolant 256
EBP 251
Engine diagnostics 254, 255
ESP 251, 252, 258
Front fog lamps 260
Fuel reserve 259
Low engine oil level 260
LOW RANGE 259
Low washer system fluid level 260
Seat belts 260
Service indicator 237
SRS 262
Turn signals 25LATCH child seat anchors 73
LATCH child seat mounts 73
Layout of poly-V-belt drive 305
Leather upholstery
Cleaning 245
Lever
For cruise control 153
License plate lamps
Replacing bulbs 275, 281
Liftgate
Closing 92
Opening 89, 91
Opening from inside 91
Opening from outside 91
Light alloy wheels
Cleaning 244
Lighter see cigarette lighter
344 IndexRemote control
Global locking 89
Global unlocking 89
Replacing batteries 273
Synchronizing 273
Unlocking liftgate 89
Unlocking the driver’s door,
fuel filler flap 89
Unlocking with 32
Remote control with folding key 88
Remote door unlock
With Tele Aid* 182
Remote Vehicle Diagnostics 326
Removing
Vehicle battery 289
Wheel 286
Wiper blades 283
Removing spare wheel 266Replacing
Backup lamp bulbs 279
Brake lamp bulbs 279
Bulbs 274
Front lamp bulbs 276
Front turn signal bulbs 278
Fuses 298
High beam halogen bulbs 277
High mounted brake lamp 281
License plate lamp bulbs 281
Low beam bulbs 276
Rear fog lamp bulbs 279
Rear lamp bulbs 275, 279
Rear side marker lamp bulbs 279
Rear turn signal bulbs 279
Side marker bulb 278
Wiper blades 283
Replacing front fog lamp bulb 279
Reporting
Safety defects 19
Resetting
Service indicator (FSS) 238
Trip odometer 119
Residual heat utilization 142, 326
Residual ventilation 142REST (Residual engine heat
utilization) 326
Restraint system 326
Restraint system see Infant and child
restraint systems
Returning from off-road driving 210
Rims 307
Roadside assistance 12
Tele Aid* 178
RON 220
RON (Research Octane Number) 326
Roof rack 166
Rotating wheels 233
Rubber parts
Cleaning 245
S
Safety
Occupant 58
Safety belts see Seat belts
Safety defects
Reporting 19
Safety systems
Driving 76