Page 288 of 498

286 Controls in detailUseful featuresRemote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting call
appears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered
incident report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Response Center will
contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
iThe remote door unlock feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the
message
Connecting call
will appear
in the multifunction display to indicate
receipt of the door unlock command.
Once the vehicle is unlocked,
a Response Center specialist will
attempt to establish voice contact with
the vehicle occupants.
If the trunk recessed handle was pulled
for more than 20 seconds before door
unlock authorization was received by
the Response Center, you must
wait 15 minutes before pulling the
trunk recessed handle again.
iWhen the anti-theft alarm or the
tow-away alarm stays on for more than
30 seconds, a call is initiated automat-
ically to the Response Center, see “An-
ti-theft alarm system” (
page 90) and
tow-away alarm (
page 91).
Page 304 of 498

302 OperationDriving instructionsStanding water
Passenger compartmentDriving abroad
Abroad, there is an extensive
Mercedes-Benz service network at your
disposal. If you plan to drive into areas
which are not listed in the index of your
Mercedes-Benz Center directory, you
should request pertinent information from
an authorized Mercedes-Benz Center.Control and operation of radio trans-
mitters
COMAND*, radio and telephone*
!Do not drive through flooded areas or
water of unknown depth. Before driving
through water, determine its depth.
Never accelerate before driving into
water. The bow wave could force water
into the engine and auxiliary equip-
ment, thus damaging them.
If you must drive through standing wa-
ter, drive slowly to prevent water from
entering the passenger compartment
or the engine compartment. Water in
these areas could cause damage to
electrical components or wiring of the
engine or transmission, or could result
in water being ingested by the engine
through the air intake, causing severe
internal engine damage. Any such dam-
age is not covered by the
Mercedes-Benz Limited Warranty.
Warning!
G
Always fasten items being carried as
securely as possible.
In an accident, during hard braking or sud-
den maneuvers, loose items will be thrown
around inside the vehicle, and cause injury
to vehicle occupants unless the items are
securely fastened in the vehicle.
The trunk is the preferred place to carry
objects.
Warning!
G
Please do not forget that your primary re-
sponsibility is to drive the vehicle safely.
Only operate the COMAND (Cockpit Man-
agement and Data System), radio or tele-
phone
1 if road, weather and traffic
conditions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet
(approximately 14 m) every second.
1Observe all legal requirements.
Page 390 of 498
388 Practical hintsWhat to do if …?Display symbol
Display message
Possible cause
Possible solution
K
Close
sunroof!
You have opened the driver’s door with
the SmartKey removed from the starter
switch and the tilt/sliding sunroof open.
Close the tilt/sliding sunroof
(page 251).
J
Close
sunroof!
You have opened the driver’s door with
the SmartKey removed from the starter
switch and the tilt/sliding sunroof open.
Close the tilt/sliding sunroof
(page 251).
t
Function
Unavailable
This display appears if button t or
son the multifunction steering wheel
is pressed and the vehicle is not equipped
with a telephone.
Ê
Trunk open!
This message will appear whenever the
trunk lid is open.
Close the trunk lid.
W
Washer fluid
Check level
The fluid level has dropped to about
1/3 of
total reservoir capacity.
Add washer fluid (
page 315).
Page 391 of 498
389 Practical hints
Where will I find...?
Where will I find...?
First aid kit
The first aid kit is located in the trunk on
the left side secured by a hook and loop
fastener.
Loosen hook and loop fastener.
Remove first aid kit.
Vehicle tool kit
The vehicle tool kit is located in the storage
compartment underneath the trunk floor.
The following is included:
Towing eye bolt
Wheel wrench
Alignment bolt
Vehicle jack
Spare wheel bolts
Spare fuses
Valve extractor (CLK 55 AMG only)
Protective wrap (CLK 55 AMG only)
Collapsible wheel chock
A pair of gloves Removing the vehicle tool kit (except
CLK 55 AMG)
Lift up trunk floor cover and engage
trunk floor handle in upper edge of
trunk.
1Retaining screw
2Storage well casing
Loosen retaining screw1 in the mid-
dle of storage well casing by turning it
counterclockwise.
Remove storage well casing2.
iCheck expiration dates and contents
for completeness at least once a year
and replace missing/expired items.
Page 392 of 498

390 Practical hintsWhere will I find...?3Arrow
4Minispare wheel
5Vehicle tool kit storage well casing
6Vehicle tool kit
Remove vehicle tool kit6.
Storing the vehicle tool kit
Place vehicle tool kit6 in vehicle tool
kit storage well casing5.
Place storage well casing2 over the
vehicle tool kit storage well casing5
and turn retaining screw1 clockwise
as far it will go to secure the Minispare
wheel.
Disengage trunk floor handle in upper
edge of trunk and lower trunk floor
cover.Removing the vehicle tool kit
(CLK 55 AMG only)
Lift up trunk floor cover and engage
trunk floor handle in upper edge of
trunk.
1Collapsible tire
2Vehicle tool kit (under collapsible tire)
3Retaining screw
Loosen retaining screw3 by turning it
counterclockwise.
Remove collapsible tire1.
Remove vehicle tool kit2.
iArrow3 on vehicle tool kit storage
well casing5 must point in the direc-
tion of travel. Otherwise you cannot
place the storage well casing2 on top
and secure the Minispare wheel with
retaining screw1.!To prevent damage, always disengage
trunk floor handle from upper edge of
trunk and lower trunk floor before
closing the trunk lid.
Page 393 of 498

391 Practical hints
Where will I find...?
1Vehicle jack
2Collapsible wheel chock and spare
wheel bolts
3Towing eye bolt
4Alignment bolt
5Wheel wrench
6Spare fuses and valve extractor
7Electric air pumpVehicle jackThe vehicle jack is located in the storage
compartment underneath the trunk floor.
Storage position
Remove vehicle jack from its
compartment.
Push crank handle up.
Warning!
G
The jack is designed exclusively for jacking
up the vehicle at the jack take-up brackets
built into both sides of the vehicle. To help
avoid personal injury, use the jack only to lift
the vehicle during a wheel change. Never
get beneath the vehicle while it is supported
by the jack. Keep hands and feet away from
the area under the lifted vehicle. Always
firmly set parking brake and block wheels
before raising vehicle with jack.
Do not disengage parking brake while the
vehicle is raised. Be certain that the jack is
always vertical (plumb line) when in use,
especially on hills. Always try to use the jack
on level surface. Make sure the jack arm is
fully seated in the jack take-up bracket.
Always lower the vehicle onto sufficient
capacity jackstands before working under
the vehicle.
Page 395 of 498

393 Practical hints
Where will I find...?
Minispare wheel (except CLK 55 AMG)
The Minispare wheel is located in the
storage compartment underneath the
trunk floor.
Removing the Minispare wheel
Lift up trunk floor cover and engage
trunk floor handle in upper edge of
trunk.
Loosen the retaining screw in the mid-
dle of storage well casing by turning it
counterclockwise (
page 389).
Remove the storage well casing
(page 389).1Vehicle tool kit
2Arrow
3Minispare wheel
4Vehicle tool kit storage well casing
Remove vehicle tool kit storage well
casing4.
Remove Minispare wheel3.Storing the Minispare wheel
Place Minispare wheel3 in wheel
well.
Place vehicle tool kit storage well
casing4 over the Minispare wheel.
Make sure arrow2 on vehicle tool kit
storage well casing4 points in the
direction of travel.
Place storage well casing (
page 389)
over vehicle tool kit storage well
casing4 and turn the retaining screw
(
page 389) clockwise as far it will go
to secure the Minispare wheel.
iArrow2 on vehicle tool kit storage
well casing4 must point in the
direction of travel. Otherwise you
cannot place the storage well casing
(page 389) on top and secure the
Minispare wheel with the retaining
screw (
page 389).
Page 396 of 498

394 Practical hintsWhere will I find...?
In the case of a flat tire, you may
temporarily use the Minispare wheel when
observing the following restrictions:
Do not exceed a vehicle speed of
50 mph (80 km/h).
Drive to the nearest tire repair facility
to have the flat tire repaired or
replaced as appropriate.
Do not operate vehicle with more than
one Minispare wheel mounted.
For more information, see “Rims and tires”
(
page 439).
Collapsible tire (CLK 55 AMG only)
The collapsible tire is located in the
storage compartment underneath the
trunk floor.
Removing the collapsible tire
Lift up trunk floor cover and engage
trunk floor handle in upper edge of
trunk.
1Collapsible tire
2Vehicle tool kit (under collapsible tire)
3Retaining screw
!To prevent damage, always disengage
trunk floor handle from upper edge of
trunk and lower trunk floor before
closing the trunk lid.Warning!
G
The dimensions of the Minispare wheel are
different from those of the road wheels. As
a result, the vehicle handling characteristics
change when driving with a Minispare wheel
mounted.
The Minispare wheel should only be used
temporarily, and should be replaced with a
regular road wheel as quickly as possible.